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Do This, Not That: Localizing your International Survey
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Do This, Not That: Localizi ng Your International Surveys A presentation by Lisa Pietrangeli from Language Intelligence And Esther LaVielle from Survey Analytics
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Do This, Not That: Localizing Your International SurveysA presentation byLisa Pietrangeli

from Language Intelligence

And Esther LaVielle from Survey Analytics  

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What We’ll Cover

ABOUT USTranslation Options:

SurveyAnalytics

& Language Intelligence DIY Translation

Tools Go Mobile Q & A

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About Survey Analytics

-Started back in 2002 in Seattle, WA -#172 out of 500 fastest growing private companies -30,000 + clients & growing- SurveyAnalytics, QuestionPro, IdeaScale, MicroPoll

Esther LaVielle: Chief Education Director   

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Language Translation Services

SurveyAnalytics & Language Intelligence have partnered together to make it easier & more affordable than ever to get your surveys translated!

Quick turnaround timeExperienced PM staffExperienced translatorsISO 9001:2008 Certified

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Let’s Get Something Clear

Language Intelligence has been working with Market Research companies for over a decade.

Offering best practices that are applicable to multilingual & international research strategies.

Goal = Better question structure via localization means better quality of data

Leverage Existing Tools & DIY Methods

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How to Access Translation Services

# Step I: Set up the entire survey in your account in your primary language.

# Step II: * Login » Surveys » Integration » Integration Tools » Translation Service

Add the required languages to your survey. You can add multiple languages.

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Select Language(s) & Get Quote(s)

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Available Languages Language Intelligence can Translate to:

EnglishGermanFrenchDutchSpanishPortugueseItalianRussianArabicTurkishThaiHebrewBalticCyrillicChinese (Mainland - gb2312)Chinese (Taiwan/HK - Big5)

JapaneseKoreanArmenianPolishHungarianSwedishFinnishDanishSlovakianRomanianFlemishNorwegianGreekCzechCatalanCroatian

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DIY Translation Tool

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If you plan to translate the survey on your own….

SurveyAnalytics offers tools to DIY Multilingual Survey tools in 37 languages!

We support full internationalization (i18n) -- Including Chinese, Japanese i.e. Multi-byte Character Set languages.

Please note that we only provide system prompts and messages for all the languages. The actual display text in the survey for questions/answers is not automatically translated!

You will need to edit/enter the text in the required language if you are not using Language Intelligence to translate your survey!

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Creating Surveys in Different Languages

* Login » Surveys » (Select Survey) » Edit Survey » Multilingual Options

Click on the Add / Edit Language Versions link.

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Select Language

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Now under Edit Survey tab click on the Edit link for the question

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Under Language Version first select the Language. Enter the appropriate translated text & click on save

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How to Change the Header, Footer, Survey Buttons, etc.

* Login » Surveys » (Select Survey) » Edit Survey » Multilingual Options

Click on the Add / Edit Language Versions link.

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Click on the Configure Survey link for the language option

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Enter the translations next to the original text.

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Multilingual Report Options

* Login » Surveys » Reports » Advanced Analysis » Grouping/Segmentation

Under System Variable Based Grouping you will find the External ID option. Enter the appropriate language ID and create the Group.

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Multilingual Report Options: IDs0 English1 German2 French3 Dutch4 Spanish5 Portuguese6 Italian7 Russian8 Arabic9 Turkish10 Thai11 Hebrew12 Baltic13 Cyrillic14 Chinese (Mainland - gb2312)15 Chinese (Taiwan/HK - Big5)16 Japanese

17 Korean18 Armenian19 Polish20 Hungarian21 Swedish22 Finnish23 Danish24 Slovakian25 Romanian26 Flemish27 Norwegian28 Greek29 Czech30 Catalan31 Croatian

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Going Mobile with International Surveys

Reach your target audience via smart phone

Save Trees: Use an iPad for Field Studies!  Download App here: http://itunes.apple.com/us/app/survey-analytics-mobile/id368639565

Fact:

There are moreCell Phones than Toilets in India!

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International Telecommunications Union

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THANK YOU

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Q & A

Esther [email protected]://www.surveyanalytics.comblog.surveyanalytics.com

Lisa [email protected] http://www.languageintelligence.com


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