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London 2012 brochure - Enterprise Content Management

Date post:12-May-2015
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Can content management be used as an asset to boost productivity and collaboration? Atos’ performance at the Olympic Games has proved the ideal challenge to improving the way we deliver world-beating business technology for our clients. This new Fast Track Guide on ECM is quick to read and formed from the very latest thinking. It describes how, in the economic climate, enterprise collaboration tools have been embraced by organizations looking to become leaner and more flexible to boost productivity and efficiency across an increasingly dispersed and mobile workforce.
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  • 1.Enterprise Content Managementdiscoveringcontent as an assetboost productivity and collaborationYour business technologists. Powering progress

2. Collaborationunderpins productivityEvery business generates and stores increasingly large quantities ofdata, but few can realize the value that it contains. To do this you neednew ways of collaboration, freeing your enterprise to operate globallywith employees, customers, partners and suppliers.Atos end-to-end Enterprise Content Making it personal ECM increases efficiency, fosters innovationManagement (ECM) solutions do exactly that,and delivers growth. The combination ofturning data that is unstructured and difficult Correctly delivered, ECM services create traditional enterprise collaboration tools, ECMto interpret or share into information throughan environment that enables employees to and social networking is creating the next wavean open and flexible system that can operatecommunicate and collaborate in the workplace of powerful business processes that will changesecurely even in the cloud. in the same way that they have becomethe way organizations operate by deliveringaccustomed to in their day-to-day lives. a connected and borderless enterprise.This results in a more productive, efficient Transforming paper workflows into digitaland agile organization ready to exploit the This new way of collaboration fosterscan deliver cost reductions of up to 30%opportunities of the new world economy. innovation in all areas of the business andand workflow automation has deliveredimproves much-needed collaboration withinproductivity increases of more than 80%.ECM solutions have been around for years, the enterprise and with external parties.but combining them with new communication By embracing social, communication,tools and bringing them into the cloud delivers technological and business changes, Atosopen, secure and powerful collaboration on aseeks to implement ECM as a strategy thatglobal scale for the first time.ensures a consistent approach to informationmanagement, reduces costs and supportsbusiness growth.2Discovering content as an asset 3. With the use of collaboration, we see greater opportunityto make better decisions faster with relevant and qualityinformation at hand. Gartner ResearchDiscovering content as an asset 3 4. Finding what youneed, where andwhen you need itIndividuals today particularly those of Generation Y expect to beable to call on the same communication services, social networkingtools and techniques they use in their personal lives whilst at work.Most companies struggle to accommodate this idea, although somehave introduced wikis and blogs.The SharePoint connectionThe result is often that collaboration usuallyThe extended enterprise remains within these individual applicationsMicrosoft SharePoint has become thewith little or no interoperability. However, we are The financial crisis has encouraged, even forced,collaboration and knowledge-sharing platform seeing an increased demand for access to rich companies to collaborate more outside theof choice for many enterprises. It is evolving information whenever a person requires, fromorganization. Product lifecycles are shrinkingto meet the needs of a world in which access any device, with easy-to use tools for sharing, so RD investments are less easily recouped.to knowledge is always on, mobile andtransferring and retrieving content.By collaborating with external partners,device-independent.organizations can share the investment With the volume and variety of both structuredburden, risks and rewards, and are betterGetting the greatest benefit from SharePoint and multimedia content growing, this is placed to innovate and bring new servicesdemands careful thought. You need to considerhaving a significant impact on capacity and and products to the market more quickly.technology and process implications, just as performance. Content is only an asset whenyou do with any ECM initiative. Even moreit is freely accessed and can be searched Growing a business in a time of economicimportantly, you need to ensure that youreffectively and efficiently.hardship is one of the greatest challengesinvestment works culturally your peoplefacing organizations today. Cash and liquiditymust become its champions. And content must be controlled. Simplyare critical but funding is restricted, placing implementing an archiving policy can lead toemphasis on savings through efficiency.Atos has invested in SharePoint expertise. a reduction of at least 50% in data volumes.Innovations such as automated documentWe offer both industry-specific SharePoint management and knowledge databasesconsultancy services and a portfolio ofEnabling collaboration requires anytime,have been shown to greatly reduce theadvanced managed SharePoint services.anyplace access to information on any device. cost of handling customer interactionsThese include full hosting, end-user and People are accustomed to communicatingwhilst also improving service.technical support giving the cost andefficiently by mobile or netbook in their dailyefficiency gains of cloud delivery if desired. lives. And thats how they expect to work.Perhaps our real stand-out, however, lies inour extension services. Using smart templates,reporting and analytics, we make it possiblefor you to fast-track effective adoption empowering your people to take controlof knowledge and collaboration. Organizations should develop a comprehensive strategy for collaboration investments. Companies that embrace Gen4 are likely to gain a competitive advantage.Gartner Research4Discovering content as an asset 5. Companies must position themselves to meet The Olympics:Doing more with less inthese changes. This requires that they have an delivering information topublic serviceeffective collaboration strategy in place. Gartnerdescribes Gen4 the fourth generation ofa worldwide audience Across the public sector, agencies arecollaboration services thus Gen4 is essentially No IT project is more high-profile than theunder pressure to do more with lessa repackaging of existing collaborationOlympic Games, and delivering a secure and, most importantly, to develop aservices with new use patterns. Gen4 enables news feed from dozens of venues to a customer-centric culture. Ironically,the user to easily employ the most effective global media via multiple channels is theubiquitous use of IT and the Internetcollaboration service for the business task at most visible demonstration of ECM oneoften result in unmanageable datahand via a universal dashboard. could imagine. volumes rather than in improved service.Securing the cloud The challenge for the 2008 Olympic Games The ability to streamline process and was to provide a reliable and secure sourcemanage content has become pivotal inPutting information and enabling sharing of comprehensive and regularly updated the public sector challenge to improvewithin the cloud presents a range of securityinformation for the Olympic Family ofservice while reducing overheads.issues. With the rise of external collaborationathletes, international federations, nationalAtos expertise in ECM is making athroughout the value chain, the architecture Olympic Committees, IOC members, VIPsreal difference in the drive to boostmust also handle the challenge of data leakage and of course TV, journalists and staff. productivity and responsiveness:.and IP ownership. That is just what Atos achieved, but it is how Electronic data and document exchangeAtos understands this and applies security these results compared with those at previousbetween public sector agencies and theirprocesses and technologies that addressevents that really show the data volumeprivate sector partners streamlines andthe need for secure access at various levels explosion and how the new collaborativeimproves communication and executionand by different parties (employees, way of working produces information: By reducing the cost of transactionsuppliers and customers). This providesprocessing we not only help makesecure access without impacting on the 80% more competition data for mediabetter use of resources we alsobenefits of ECM. and news agencies worldwide totaling improve the public perception of 1.5 million messages prudence and efficiency Almost 50% more stories published each Content management and workflow are day by the Olympic Newsintegrated, reducing administration and 40% more sports disciplines were added boosting productivity to the Commentator Information SystemAll data protection and security And there were 30% more hits onrequirements are respected; all requisite INFO2008, averaging around 1.2 million document traces maintained; and each day.long-term archiving obligations met.Discovering content as an asset 5 6. ECM: the AtospropositionECM spans a broad spectrum of activity. It is not just about technology its about how people work productively and safely together. Changemanagement features strongly too, as any major ECM initiative willpositively alter the way your people think and behave.In any engagement, we will explore numerousIndustry leadership Although fully vendor-independent, we do havepractical topics and approaches together.a particular depth of expertise in MicrosoftThese include: portals and access methods; Atos has invested in building strategic SharePoint. We will craft the product to yourcontent and document management; partnerships with the industry leadersindividual business requirements, so that yourstructured collaboration and workflow; in ECM technologies. We have real depth ofknowledge workers are able to seek and act onimage and data capture and legal archiving.expertise in solutions and technologies frominformation using portals designed to match EMC, IBM Filenet, Microsoft, and OpenText.your work culture.Our approach is consultancy-driven: theOur own systems integration and managedgoal will always be to help you transformservices operations have the skills andu

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