Print & Copy Control Solution

Card Authentication

Sharp Business Systems UK Plc

MFD/MFP Reference Guide

Customer Support Pack

Copy & Print Information

Sharp Business Systems UK Plc Ver 1.01

1

How to Print with

The New Sharp Print

Queues

Printer Guide and Reference Information

Printer Guide and Reference Information

Windows Printer Box and Printer Driver Properties Screen

The Windows Printer Dialog (Ctrl + P) Properties (First Screen)

2

How to Print to the MFD

1. When your document is ready, press Control + P or select “Print” fromthe File menu.

2. Select the printer from the drop-down menu in the printer name box, which will be called either FollowMe Mono or FollowMe Colour, depending on whether you are printing in black and white or colour .

3. Set the number of prints required.

4. Click on Properties to select the Document Style and Finishing options are set as required (duplex or stapling - Default is set to double sided to save paper).

5. Click OK for all settings and OK to print.

6. Collect prints from MFD.

Printer Guide and Reference Information

3

Printing Preferences

Select Single orDouble Sided printing.(The default setting is double-sided to save paper). You must select single-sided fromproperties and also settings if you want to change this.

Select Staple

requirements

4

After completing your document send it to print.

Select either:

FollowMe Mono or FollowMe Colourprinter.

Select Print

NOTE:

When your print has been sent to a FollowMe queue you can go to any of the FollowMe printers and photocopiers that are situated around the site to retrieve your prints. Prints will be stored in the print queue for a maximum of 24 hours, after which they will be automatically deleted.

It is recommend that the file size should not exceed 750mb.

Printer Guide and Reference Information

Sharp Follow-Me Mono/Colour

Photocopier Guide and Reference Information

5

Print & Copy Control Solution

Access control using:

Card

Photocopier Guide and Reference Information

6

Please note that the information shown on Pages 9-21 of this booklet relate to the MX5141 (A3 Device).

The information shown on Pages 22-36 of this booklet relate to the MXC301W (A4 only Device).

Authentication at the MFD

7

How to Authenticate

at the

MFPs (MX-5141)

8

Authentication using Card

When you arrive at the MFD the control screen should look like this:

Swipe your card where indicated at the card reader to begin:

Authentication at the MFD

9

Authentication at the MFD

At this stage you can elect to select and release print jobs, or access the copy and scan functionality which the device affords.

Successful Authentication

When authentication has been successful you will be presented with the

Home Screen:

10

Photocopying

How to

Access Photocopying

(MX-5141)

11

Photocopying

Once you have authenticated at the MFD (see Page 8 for details):

Select Enable Mono or Colour Copy & Scan Functions from the Pcounter

Home Screen:

This takes you to the Device Home Screen, where you can select Copy.

12

Photocopying

IMPORTANT: On completion of your photocopying select Logout in the top right hand-side of the LCD control screen. This will return you to the Pcounter Home Screen, where you can choose to release print jobs or access Copy and Scan functionality.

On the left hand-side of the Copy screen you can make paper tray selections, input the type of original—single or double-sided, and tell the machine how you would like the job to

On the right hand-side of the Copy screen you can preview the pages you have put through the feeder to ensure that they all look ok—before beginning your copy job.

13

How to

Release Prints

at the

MFD (MX-5141)

Releasing Prints at the MFD

14

Once you have authenticated at the MFD (see Page 8 for details) you will always land on the Pcounter Home Screen.

Releasing Prints at the MFD

NB: Print Jobs will only be held for a period of 24 hours from the

time the job gets sent. If jobs have not been released during this

timeframe they will get deleted from the system.

You have two print choices available to you:

Print Selection—which is where you choose the jobs to print, or;

Print all jobs—which is where you elect to print all the jobs youhave waiting;

Releasing Prints at the MFD

15

You can delete jobs in a similar way. Select the jobs which are no longer

required and then simply select Delete at the top of the touch screen.

To release a print job you have to select it. You do this by simply tapping

the job on the touch screen. Once the job has been selected it can be

released by selecting Print (top of the touch screen).

To release all of the print jobs Select all at the top of the touch screen,

this will automatically print all of your jobs which are awaiting release:

Releasing Prints at the MFP

16

To return to the Pcounter Home Screen you simply press the Home button

on the right of the touch screen:

Important

When you return to the Pcounter Home Screen, you MUST logout by

pressing the Logout button which is in the top right hand-side of the

Pcounter Home Screen.

Scan to Email

17

How to

Scan at the

MFD (MX-5141)

18

Scanning

Once you have authenticated at the MFD (see Page 8 for details), you can select Enable Mono, or Colour Copy & Scan Functionality.

This takes you to the Device Home Screen which is where you can select

Scan to Email, Scan to Google or Scan to USB.

19

Scan to Email

Scan to Email

The software is set to automatically scan documents directly back to the

authenticated user’s email inbox. Once the documents have been

inserted into the document feeder and the scan settings have been set,

selecting Scan2me the on the right-hand side of the control panel will

IMPORTANT: On completion of your scanning select Logout at the top of the touch screen.

To return to the Pcounter Home Screen you simply press the Home

button on the right of the touch screen:

20

Scan to Google Drive

Scan to Google Drive

Scan to Google Drive will only work if you have linked your google

account. You can follow the link on screen to do this.

If your account has already been linked you can click on the Google

Drive icon in the middle of the screen to initiate your scan.

Feed the documents into the feeder, give the file a

meaningful name and press Scan in the top right

hand corner to begin the scan process.

21

Scan to USB

Scan to USB

If you select Scan to USB you will be prompted to connect your memory

device. The USB port is on the front of the device underneath where are

prompted to “Swipe Card Here.”

IMPORTANT: On completion of your scanning select Logout at the top of the touch screen.

To return to the Pcounter Home Screen you simply press the Home

button on the right of the touch screen:

22

Scan to Email

Scan to Email

The software is set to automatically scan documents directly back to the

authenticated user’s email inbox. Once the documents have been

inserted into the document feeder and the scan settings have been set,

selecting Scan2me the on the right-hand side of the control panel will

begin the scan process.

IMPORTANT: On completion of your scanning select Logout at the top of the touch screen.

To return to the Pcounter Home Screen you simply press the Home

button on the right of the touch screen:

Authentication at the MFP

How to

Authenticate at the

MFP (MX-C301W)

23

Authentication at the MFP

Authentication using Card

When you arrive at the MFP the control screen should look like this:

Swipe your card at the card reader to begin:

24

Authentication at the MFP

Successful Authentication

When authentication has been successful you will be presented with the

Pcounter Home Screen:

Photocopying

25

How to Access

Photocopying (MX-C301W)

26

Photocopying

Your selection will take you directly into the Device Home Screen as follows:

Once you have authenticated at the MFD (see Page 23for details):

Select Enable Mono or Colour Copy & Scan Functions from the Pcounter

Home Screen:

27

Photocopying

Selecting Copy will take you into the Copy Home Screen:

To return to the Pcounter Home Screen select Home on the operational panel:

28

How to

Release Prints

at the

MFP

(MX-C301W)

Releasing Prints at the MFP

29

Releasing Prints at the MFP

NB: Print Jobs will only be held for a period of 24 hours from the

time the job gets sent. If jobs have not been released during this

timeframe they will get deleted from the system.

Once you have authenticated at the MFD (see Page 23 for details) you will always land on the Pcounter Home Screen.

You have two print choices available to you:

Print Selection—which is where you choose the jobs to print, or;

Print all jobs—which is where you elect to print all the jobs youhave waiting;

Releasing Prints at the MFP

30

You can delete jobs in a similar way. Select the jobs which are no longer

required and then simply select Delete at the top of the touch screen.

To release a print job you have to select it. You do this by simply tapping

the job on the touch screen. Once the job has been selected it can be

released by selecting Print (top right of the touch screen).

To release all of the print jobs select Select All, this will automatically print

all of your jobs which are awaiting release:

Releasing Prints at the MFP

31

IMPORTANT: On completion of your printing select Logout on the operation panel:

To return to the Pcounter Home Screen select Home on the operational panel:

32

How to

Scan at the

MFP

(MX-C301W)

Scanning

33

Scanning

The Scan key takes you directly into the Device Home Screen, where you

can choose from Scan to Google Drive, Scan to Email and Scan to USB.

Once you have authenticated at the MFD (see Page 23 for details), you can select Enable Mono, or Colour Copy & Scan Functionality.

34

Scan to Email

Scan to Email

The software is set to automatically scan documents directly back to the

authenticated user’s email inbox. Once the documents have been

inserted into the document feeder and the scan settings have been set,

selecting Scan2me the on the right-hand side of the control panel will

begin the scan process.

IMPORTANT: On completion of your scanning select Logout at the top of the touch screen.

35

Scan to Google Drive

Scan to Google Drive

Scan to Google Drive will only work if you have linked your google

account. You can follow the link on screen to do this.

If your account has already been linked you can click on the Google

Drive icon in the middle of the screen to initiate your scan.

Feed the documents into the feeder, give the file a

meaningful name and press Scan in the top right

hand corner to begin the scan pocess.

36

Scan to USB

Scan to USB

If you select Scan to USB you will be prompted to connect your memory

device. The USB port is to the side of the tilting screen.

IMPORTANT: On completion of your scanning select Logout at the top of the touch screen.

To return to the Pcounter Home Screen you simply press the Home button

on the right of the touch screen.

37

Help and Support

For help and support please follow the instructions from the sticker on the front of the machine:

Call the IT Helpdesk on 4444 and quote the six digit ref-erence number which is shown on the front of the de-vice.

Sharp Business Systems UK Plc

Head Office: Northern House, Moor Knoll Lane, East Ardsley Wakefield, WF3 2EE

www.sharpbusiness.com

Branches throughout the UK – London, Bristol, Basildon,

Long Eaton, Wigan, and Ayr