Transforma�on of IT

Opera�ons for Market

Leader in Beauty

Products

Case Study

LTI Solu�on

Global Market Leader in Beauty Products, with presence over 150 countries, 89000 employees.

Client

Challenges

Improve service quality and

reduce risks

Harmonize practices at least

at zone level

Accelerated transformation

Focus on in-house teams to

build Business Relationship

Management activities

Control costs

• Flexible transition plan factoring zone-specific

complexity, enabled by tools.

• Activity-based Service Delivery model, aligned

to ITIL best practices.

• Pragmatic Automation & Innovation

• Customer Centricity

• Multilingual Command Center

Business Benefits Delivered

info@Lntinfotech.com

LTI (NSE: LTI, BSE: 540005) is a global technology consulting and digital solutions Company helping more than 250 clients succeed in a converging world. With operations in 27 countries, we go the extra mile for our clients and accelerate their digital transformation with LTI’s Mosaic platform enabling their mobile, social, analytics, IoT and cloud journeys. Founded 20 years ago as a subsidiary of Larsen & Toubro Limited, our unique heritage gives us unrivaled real-world expertise to solve the most complex challenges of enterprises across all industries. Each day, our team of more than 20,000 LTItes enable our clients to improve the effectiveness of their business and technology operations, and deliver value to their customers, employees and shareholders. Find more at www.Lntinfotech.com or follow us at @LTI_Global

With strength in SAP AMS, and with

strong innovation orientation, LTI

delivered continuous excellence with

business-led Innovations. 30% Recurrent Price Reduction

25% FTE Reduction8-10% Ticket reduction through

Cognitive End User Assist