Slide 1

Alternative Pathways into Civil Service Careers

Slide 2

LA Local Hire provides 2 different programs that offer alternative job

pathways into civil service careers with the City of Los Angeles. They

are:

Targeted Local Hire (“TLH”) Program

Bridge to Jobs (“BRIDGE”) Program

LA Local Hire

Targeted Local Hire

Bridge to Jobs

LA Local Hire refers to the City of Los Angeles’ efforts to create alternative pathways into permanent civil service careers. There are currently two (2) programs under LA Local Hire Program: (1) The Targeted Local Hire Program and (2) The Bridge to Jobs Program.

Slide 3

Targeted Local Hire offers an opportunity to be directly referred to a City

department for hiring consideration into an entry-level job .

No minimum work experience, education or training is required!

Only requirements are:

1. Valid Agency

Referral Formfrom an approved

Referral Agency!

2. Valid Referral

Code assigned

by the Application

Site at the time of

application.

3. Have a legal

right to work in

the U.S.

The Targeted Local Hire (“TLH) Program provides individuals an opportunity to be randomly selected for referral to City departments for hiring consideration into entry-level jobs. Since the jobs offered through the TLH Program are truly “entry-level”, there are no minimum work experience, training or education that is required. The only thing someone needs for to apply for the TLH Program is to be deemed “job ready” by one of the approved Referral Agencies that have partnered with the City of Los Angeles. If deemed job ready, individuals will receive an Agency Referral Form from the Referral Agency. At that point, individuals with an Agency Referral Form may schedule an appointment at any one of the 16 Applications Sites to attend the LA Local Hire Orientation and Application Session. During the LA Local Hire Orientation and Application Session, individuals will be assigned a valid and unique Referral Code that will be needed at the time that the application is submitted. Please note that all individuals will be required to show proof that they have the legal right to work at the time that they are hired.

Slide 4

Possible Career Options include:

Office Services Assistant Street Services Worker Delivery Driver Assistant

Assistant Tree Surgeon Animal License Canvasser

Assistant

There are eleven available classifications through the TLH program. Some of the possible career options include: • Office Services Assistant - Perform general office work, which may include customer

service, basic word processing, data entry, filing and organizing, and other related work. • Street Services Assistant - Help pave and slurry City roads, and make small asphalt repairs. • Delivery Driver Assistant - Collect mail, supplies, and deliver other department materials.

Drivers also collect water samples for use in laboratory tests, and prepare routine reports. • Assistant Tree Surgeon- Assist in tree trimming and perform a variety of tasks on the

ground. • Animal License Canvasser Assistant - Canvass residences and businesses for valid dog and

equine licenses, collect license fees, and verify current rabies vaccinations and sterilization of dogs in the field.

• Assistant Gardener - Assist with landscape construction and maintenance of City parks, playgrounds, traffic islands, and other landscaped areas.

• Custodial Services Assistant - Perform a variety of cleaning and janitorial tasks in City buildings.

• Maintenance Assistant - Perform a variety of manual tasks for the City, such as assisting with construction and maintenance, and transporting materials and equipment.

• Animal Care Assistant - Care for many types of domestic and wild animals. Typical tasks may include bathing animals, cleaning cages and facilities, transferring animals to shelters, helping with adoptions, and tending to healthy and sick animals.

• Garage Assistant- Work with cars, trucks, and motorcycles. Sample tasks include shuttling of passengers, parking cars, washing and waxing, and minor repairs.

• Warehouse & Toolroom Worker - Help order, receive, store, and account for materials, supplies, automotive parts, tools, and equipment.

Slide 5

6 monthsOn the job training

6 months

Probation Period for

Civil Service

Full Civil

Service

• Animal Care Assistant

• Animal License Canvasser Assistant

• Assistant Gardener

• Assistant Tree Surgeon

• Custodial Services Assistant

• Garage Assistant

• Maintenance Assistant

• Street Services Assistant

• Warehouse & Toolroom Assistant

• Animal Care Technician

• Animal License Canvasser

• Gardener Caretaker

• Tree Surgeon Assistant

• Custodian

• Garage Attendant

• Maintenance Laborer

• Street Services Worker

• Warehouse & Toolroom Worker

Vocational Worker

6 monthsOn the job training

6 monthsProbation Period for

Civil Service

Full Civil

Service

• Office Services Assistant

• Delivery Driver Assistant

• Administrative Clerk

• Delivery DriverOffice Trainee

If hired through the TLH Program, employees will either begin as a Vocational Worker or an Office Trainee. During this 6-month period, TLH employees receive at least $15/hr with on the job training, pension and health benefits. . After successful completion of the OTJ training period, employees in the program will transition into one of the Assistant positions where they will serve a 6-month probationary period for civil service. Once the 6 month probation period is successfully completed, employees will then transfer into full civil service status and may apply for eligible transfers and promotions

Slide 6

Bridge to Jobs offers an opportunity to be directly referred to a City

department for hiring consideration into a semi-skilled job!

Possible Career options include:Communication Information

RepresentativeInspector Trainee

At least $19/hour

Benefits (health, commute, and retirement

savings

On-the-job training & development

At least $18/hour

Benefits (health, commute, and retirement savings

On-the-job training & development

May require individuals to furnish an automobile

properly insured for City service. Mileage will be

paid according to established rates.

LA Local Hire also offers the Bridge to Jobs Program, or ‘BRIDGE’, which provides individuals an opportunity to be directly referred to a city department for hiring consideration into a semi-skilled job. Possible career options include: • Communication Information Representative - Receives and handles incoming calls or

emails from the public and city employees through a two-way radio or central voice telephone communication system; Determines the required course of action for each call, such as providing information or routing calls to the proper station. These employees also relay information orally and in writing, enters and retrieves information from a computer based system, and performs clerical work.

2. Inspector trainee - Assists Inspectors and receives training in various areas, including but not limited to: inspecting of buildings and structures, heating and refrigeration, electrical installations, perform owner and property record research, inspection of streets, storm drains, etc. Duties might differ slightly depending on the Department. • IMPORTANT NOTE: Upon being hired as an Inspector Trainee, individuals may be required

to furnish an automobile, properly insured for City service. Mileage will be paid according to established rates.

Slide 7

“Trainee” class6 months to 5 years

on the job training

(depends on the specific

class)

“Assistant”

class

6-month Probation

Period for Civil Service

Full Civil

Service

• Communication

Information

Representative Assistant

• Communication

Information

Representative

• Communication Information

Representative Trainee

• Inspector Trainee*

* In order to gain Civil Service status, Inspector Trainees must

pass a Civil Service Exam for “Inspector” within 5 years.

Inspector Trainees may be required to furnish an automobile,

properly insured for City service. Mileage will be paid

according to established rates.

In the BRIDGE program, individuals are hired into a “Trainee” position where they will receive on the job training for 6 months to 5 years depending on the specific class. After individuals complete the on the job training period in a trainee class, they will transition to an assistant class where they will serve a 6-month probationary period for civil service. After successful completion of the probationary period, candidates will transition into full, permanent civil service. Important note: Individuals hired as Inspector Trainees must pass a civil service exam for “Inspector” within 5 years of being hired as an Inspector Trainee. Civil service status is an automatic for Inspector Trainees. City Departments are ready to provide training that will help individuals prepare for “Inspector” civil service exam; however, the candidate must still pass the exam in order to obtain a permanent civil service job. • IMPORTANT NOTE: Upon being hired as an Inspector Trainee, individuals may be required

to furnish an automobile, properly insured for City service. Mileage will be paid according to established rates.

Slide 8

BRIDGE requires

1 of the following 4:

High School Diploma or Equivalent

An Approved Certification

A qualifying score on the CASAS aptitude test

A qualifying score on the City’s Aptitude Test

Submit BRIDGE

application

Wait for email instructions on test

appointment

Submit Proof with Application

Select this option on Application

Wait for email instructions

re: test!

Because BRIDGE provides alternative pathways into semi-skilled positions, individuals must meet 1 of the following 4 requirements: • Have obtained a high school diploma or equivalent

• If candidates have a high school diploma or equivalent, proof must be submitted at the time that the BRIDGE online application is submitted. This means that candidates do not have to take the CASAS aptitude test or the City’s aptitude test.

• Have an approved certification • If candidates have an approved certification, proof must be submitted at the time

that the BRIDGE online application is submitted. This means that candidates do not have to take the CASAS aptitude test or the City’s aptitude test.

• Have a qualifying score on the CASAS test that is administered by the Los Angeles Unified School District, Division of Adult and Career Education

• If candidates wish to qualify for BRIDGE by taking the CASAS test, they must select this option on the BRIDGE online application. Candidates will receive an email with instructions on their test date and time after their online application is submitted.

• Have a qualifying score on the City’s aptitude test • If candidates wish to qualify for BRIDGE by taking the City’s aptitude test, they must

select this option on the BRIDGE online application. Candidates will receive an email with instructions on their test date and time after their online application is submitted.

Slide 9

Formerly and

presently homeless

Former gang members, including

those affected by the city’s Rodriguez settlement

Disconnected youth, foster

youth, transition age

youth

Older workers protected

under the Age Discrimination in Employment

Act of 1967

Transgender individuals

Individuals with

disabilities

Veterans

Formerly incarcerated,

including those on parole or probation

Designated Zip codes

(including with limited but

sufficient English

proficiency)

Open to Everyone and

Anyone meeting the

requirements for

desired position!

Contact the Personnel

Department at

lalocalhire@lacity.org if you have

additional questions about the

referral procedures.

The TLH Program and BRIDGE are open to everyone and anyone who meets the requirements! However, both program perform special outreach efforts to attract under-served communities that face barriers to employment. While anyone can apply, any applicant identifying with one or more of our these under-served communities, will have a higher chance to receive a referral.

Slide 10

Targeted populations will have a higher chance of being referred

Information about whether or not a candidate is part of a targeted

populations is NOT shared with anyone. It is collected for tracking

purposes only and only the WorkSource Centers and Personnel

Department will have access to this confidential information.

Identifying yourself as a member of a targeted population is NOT

mandatory but it is beneficial

Contact the Personnel Department at lalocalhire@lacity.org if you have additional

questions about the referral procedures.

Slide 11

TLH and BRIDGE are an

opportunity to be part of a

candidate pool from which

candidates will be randomly

selected to participate in the hiring

process with a City Department.

City jobs are not guaranteed

Applications are active for one (1) year

Applications can be renewed after one (1) year.

The number of referrals will depend on the number of

vacancies available.

Please keep them in mind when applying to either the TLH or BRIDGE program. TLH and BRIDGE are an opportunity to be part of a candidate pool from which candidates will be randomly selected to participate in the hiring process with a City Department. City jobs are NOT GUARANTEED. Candidates’ application will be active for one year once it has been approved. If candidares are not offered a job with a city department and accept within one year, candidates may renew their application after one year. The number of referrals will depend on the number of vacancies available.

Slide 12

Online application with questions about

YOUR preferences

Training and Experience question is

OPTIONAL!

IMPORTANT NOTE

Be mindful of the preferences you choose! If you are hired, you cannot transfer locations or

departments until you complete the program.

If candidates decide to apply to one or both of the LA Local Hire programs, staff at the Application Site will assist with filling out an application. The online application, will ask questions about the candidates’ preferences for job opportunities. These will include questions regarding work location, work environment such as indoors or outdoors, and job preference. Candidates should be mindful of the preferences that you choose because if they are hired, they cannot transfer to different locations or departments until they complete the program. The application will also ask about training and experience. This question is optional, so it may be left blank.

Slide 13

Criminal background records do not mean automatic

disqualification!

A background review is conducted after a tentative job offer is made by the hiring

departments.

Not part of the initial application.

Analyzed on a case-by-case basis to determine a connection to the job and how

much time has passed since the crime.

Be prepared to provide all information when asked to disclose

criminal background.

Do not exclude any information!

The City of Los Angeles conducts background checks and are the

decision makers.

Important Note: The WorkSource Centers, Application Sites, and

CBOs are NOT involved in the City’s background checks and cannot

answer any questions related to this. For specific questions or

concerns, please contact the Personnel Department at

lalocalhire@lacity.org

Important Reminder Do NOT quit current employment until you pass ALL background check processes

AND begin City employment!

Please note, Everyone who is made a conditional job offer with the City of LA is subject to a background review. The background review is conducted only after a conditional job offer is made by the hiring departments, therefore candidates will NOT be asked to disclose any criminal background information on the application or when they interview with hiring departments. All criminal backgrounds will be analyzed on a case-by-case basis to determine a connection to the job and how much time has passed since the crime. Having a criminal background record does not mean automatic disqualification. The only offense that will result in automatic disqualification is Workers Compensation Fraud. Be prepared to provide all information when asked to disclose criminal background. DO NOT EXCLUDE ANY INFORMATION, as this could be grounds for disqualification. Each City department and positions within it may be subject to various local, State, or Federal laws; therefore, if candidates are not eligible for a particular position, they may still be eligible for other positions in other departments. If the candidate is not hired, they will return to the candidate pool and will be eligible for future referral opportunities. The City of Los Angeles conducts background checks and are the ultimate decision makers. No outside agencies, worksource centers, application sites, or CBOs are involved in the City’s background checks and cannot answer any questions related to this. For specific questions or concerns, please contact the Personnel Department at lalocalhire@lacity.org.

Slide 14

May Be Subject To Random Drug Testing

Anytime Before Or After Hire

Contact Personnel Department should you have questions.

Please also note that candidates may be subject to random drug testing anytime before or after hire. Positions that are designated as “safety sensitive” require drug testing before hire and others are subject to random drug testing throughout employment. Please contact the personnel department should you have questions.

Slide 15

• Background is reviewed with consideration to the duties of the position being offered and recency of offense

• Candidates should provide full history, as withholding information could be considered disqualifying

• Workers compensation fraud is an automatic disqualification per city ordinance

Background Review

• Must have the legal right to work in the U.S.

Legal Right to Work

The TLH and BRIDGE programs both have the same conditions of employment. All candidates who are offered a tentative job offer must pass a background review and have the legal right to work in the U.S. If you do not meet either of these requirements by the time you would start working, then you will not be able to work for the City of Los Angeles.

Slide 16

Staff that is ready to help you

with the application, including

providing you with a valid

referral code!

What If I Need Additional Services?• You may visit your original service provider

• Examples: referring CBO, WorkSource Center or

other organization

What If I Have More Questions About The

Program Or City Employment?• You may visit your original service provider

• Examples: referring CBO, WorkSource Center or

other organization

Staff at the Application Sites is ready to help with the application, including providing a valid referral code and form if needed! If you require additional services, you may ask staff at the Application Site or visit your original service provider. If you have questions about the program or city employment, you may also visit your original service provider or send an email to lalocalhire@lacity.org.

Slide 17

•If many departments have vacancies, it may be sooner

•If departments do not have vacancies, it may take months or up to a year

•There is not a specific number of jobs that are available at any given time; it all depends on the on-going vacancies available at City Departments

Based on the hiring needs of Departments

•Please renew your application by clicking on the button in the e-mail that will be sent 1 month before your application expires.

What if I have not been referred after one (1) year?

•Important Reminder: the candidate pool and referral procedures are handled by the Personnel Department NOT the WorkSource Centers.

The LA Local Hire Programs do not guarantee a job; rather, they provide an opportunity to be

referred for a long-term career with the City.

•WorkSource Center staff may help with career search while waiting in the candidate pool for the Targeted Local Hire Program and/or the Bridge to Jobs Program.

•Still eligible for referral opportunities even if you have a job elsewhere.

What if I need work now?

• The time it takes to receive a referral depends solely on the hiring needs of the departments. If there are vacancies, it may be sooner. If there are no vacancies, it may take months or up to a year or longer. There is not a specific number of jobs that are available at any given time; it all depends on the on-going vacancies available at City Departments. Please check your e-mail address and text messages or sign up at a WorkSource Center for a Case Manager to ensure that you do not miss any opportunities!

• If candidates have not been referred after one year, they will be given the option to renew

their application via an email notification 30 days before it expires. If candidates wish to renew their application, all they have to do is click the button in the notice.

• Please remember that the LA Local Hire Programs do not guarantee a job. They provide an opportunity to be referred for a long-term career with the City. The candidate pool and referral procedures are handled by the Personnel Department, NOT the WorkSource Centers.

• If candidates need immediate work, WorkSource Center staff may help with career search while waiting in the candidate pool for the Targeted Local Hire Program and/or the Bridge to Jobs Program. Candidates will remain eligible for referral opportunities even if they have a job elsewhere, as long as they have an active application.

Slide 18

After you have submitted your

application:

• Please add lalocalhire@lacity.org to your email

contacts list. This will ensure that any emails we

send are not filtered out as spam.

• You should receive an email once your

application has been processed.

If you are offered an interview:

• Review the tasks and competencies for the

position you were referred to. The tasks and

competencies lists can be found at

https://lalocalhire.lacity.org/resources.

• Be sure to:

arrive early

dress appropriately

have a good understanding of the tasks and

competencies required for the position.

Slide 19

Applications are valid for one (1) year from date that application is approved to be part of the TLH and Bridge Program candidate pool.

What happens after one (1) year?

• You will receive an email asking if you wish to remain part of the TLH or BRIDGE Program.

• Must click the button on the e-mail to renew

What if I need to make a change on my application?

• Changes to contact information should be made on your governmentjobs.com profile.

• Changes to job preferences:1. Complete “Request for Job Preference

Update”. Download the form from lalocalhire.lacity.org

2. E-mail completed form to lalocalhire@lacity.org

To update contact information on the application after it has been submitted, please log into governmentjobs.com. Contact information includes: address, email, or phone number To update job preferences, candidates must complete, sign, and email a “Request for Job Preference Update” form to lalocalhire@lacity.org. The Request for Job Preference Update can be found on the lalocalhire.lacity.org Candidates should not submit a new application, as it will not be approved without a valid referral code

Slide 20

Would you like supportive services, such as help with

transportation, professional dress attire, or interview

preparation to help you prepare?

• Please ask your original service provider (e.g., referring CBO or WorkSource Center) for help with enrolling.

• What if I was not referred by a CBO or WorkSource Center?

• Staff at the Application Sites can help you enroll for supportive services!

Yes?

• Do you have a valid referral form from one of the approved CBOs?

• If so, let’s get started on your application.

• If not, here are some options!No?

Slide 21