Loss Prevention, Auditing & Safety Conference 2009 Title Sponsor:

Loss Prevention Certification

Gene Smith

The Loss Prevention Foundation

The mission of the Loss Prevention Foundation (LPF) is to advance the loss prevention profession by providing relevant, convenient and challenging educational & informational resources.

LPF History

•The Loss Prevention Foundation is a not for profit organization founded in 2006, by industry leading professionals to serve the loss prevention industry.

•We are governed by a 28 member board of LP professionals and solution providers

•Certification developed by over 200 Loss Prevention Professionals from 75 companies!

LPF Association Partners

•CFI (Center for Interviewer Standards & Assessment) •FMI (Food Marketing Institute)•Hospitalitylawyer.com•I.O.B.S.E. (International Organization of Black Security

Executives) •NFSSC (National Food Service Security Council) •RILA (Retail Industry Leaders Association)•RCC (Retail Council of Canada)

LPF Partners

LPF Board of Directors

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Frank Johns, A.C. Moore, (Chairman)

Bill Turner, Nike (Treasurer) Brad Brekke, Target Trevor Brown-LexisNexis Patti Feltz, Polo Ralph Lauren Nathaniel Fry, IBM Michael Grady, Vector Security Mike Lamb-The Home Depot Jim Lee, LP Magazine Kevin Lynch, ADT Security Paul Jones, RILA Bob MacLea, TJX Companies

• Doug Marker, Michael’s Stores• Kevin McMenimen, Enabl-u• Monica Mullins, Wal-Mart• Libby Rabun, AutoZone• Tim Shipman, Food Lion, LLC• Gene Smith- LP Foundation• Paul Stone, Best Buy Co., Inc.• Claude Verville, Lowe’s• Kevin Valentine, Sterling Jewelers • Al Voels, KPMG• Stan Welch, J C Penney• Keith White, Gap, Inc• Chet Young, Walgreen’s

LPF Components

•Two tiered certification program•LPQ (LPQualified)•LPC (LPCertified)

•Membership program offering on line educational resources

Loss Prevention FoundationAcademic Committee

•Eastern Kentucky University•Loyola University •North Carolina Central University •Northeastern University•Northern Michigan University •Rutgers University•University of Florida•University of Houston •University of North Alabama•University of North Carolina

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• The LPQualified (LPQ) is a certification that

was designed to be a benchmark education for entry level Loss Prevention professionals, or for those who are interested in entering the loss prevention profession.

• Who is it designed for? Loss Prevention Managers, Supervisors, Store

Managers, College Students, Select Hourly Employees or for those who are interested in entering the loss prevention profession. It is also an excellent refresher course for District LP Managers.

Overall Synopsis

Initial Content Development

AAFES Academy Sports & Outdoors Ace Hardware AutoZone Babies R UsBest Buy Bob’s StoresCingularCVS Dick’s Sporting Goods Dollar General Food Lion GapGuess?H&MHEBHome Depot JC Penney

KB Toys Kellogg's Limited Brands L.L. Bean Lowe’sMacy’s Michael’s NEXCOM NIKE Office Depot Orchard Supply Pathmark PEPBOYS Safeway Target TJXWalgreensWal-Mart

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Specially selected LP Professionals Contracted Knapp & Associates, lead by

PhD’s-prior retail certifications Members specially trained then tasked with

writing questions based on the criteria given-psychometrics

Content was weighted & validated

LPQ Exam Question Committee

LPQ Exam Question Committee

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20 +professionals Contracted Knapp & Associates, lead by PhD’s-

certification experts- retail oriented (LPC-Dr. Arnold)

Members specially trained then tasked with writing questions based on the criteria given-psychometrics

Sections were weighted & rated

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“LPQ” LPQualified

Module 1- Retail Environment

Foundations of Loss Prevention Basic Retail Business Operations The Causes Behind the Loss Shrink Awareness Establishing a Controlled Environment Workplace Safety

Module 3 – Loss Prevention Basics & Tools

Vocabulary & Terminology External Theft Internal Theft Interviewing as a Tool Civil Recovery & Restitution Courtroom Procedures Physical Security Conflict Resolution Auditing Employment Screening Crisis Management & Emergency Response

Module 2- Becoming a Successful Business Person A Professional Approach Ethics & Conduct What you should Expect Career Growth Communication Skills Building Relationships Diversity Harassment Awareness Conflict Resolution

LPQ Facts

500 +pages of text 65 Video demonstrations & 498 pictures 3 modules-25 sections 40 hours (average) to complete on line 75 companies & 170 Loss Prevention Professionals Academic credits - 3 credits towards Masters

Degree New site includes Explorer, Netscape, Macintosh,

Touch Phone and iPhone formats

LPM “LPQ” Certified Candiates

LPF Academic Committee-Affiliates

Alpha Phi Sigma

ACJS Conference RILA & LossPrevention Magazine

LPF Website listings-posting names

LPC

The LPCertified is a certification that was designed as advanced education for loss prevention management and executives, such as; LPM’s with 3+ years experience, DLPM's, RLPM's, etc. Anyone who desires to further their career

in the loss prevention field.

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“LPC” LPCertified

Module 1- Leadership Principles

People Leadership Ethical Standards Personal Development Building and Leveraging Relationships

Module 3 – Loss Prevention Operations

Building an LP program Investigations Data Analysis Operational & Shrink Control Organized Retail Crime Pharmacy

Module 2- Business Principles

Building an Effective Program Financial Analysis & Accounting Building Operating Plans Managing Vendor Resources Protection of Critical Data and Privacy Principles of Regulatory Guidelines

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“LPC” LPCertified

Module 6- Supply Chain

Flow of merchandise In-transit potential for loss & security measures DC Potential opportunities for loss & security measures Internal & External Partnerships Compliance (High level awareness) Business Disruption (impact of loss/detention on supply chain)

Module 4- Safety & Risk Management

Safety Management Senior Leadership Risk Control and Safety Committees Program Elements OSHA Accident Reporting Fire Protection Special Issues

Risk Management Techniques to Manage Risk Business Hazards Insurance Claims Management Litigation

Module 5- Crisis Management

Preparedness Response Recovery After action report Business continuity Resources & Relationships

LPC Facts

1200 pages of text first three modules Video demonstrations & pictures 6 modules-41 sections 100 hours (average) to complete on line 75 companies & 170 Loss Prevention

Professionals Academic credits – 3+ Masters Level

Accomplishments

LPQ & Exam launched in fall 2008 LPC will be launched in 2009 International expansion Complete Membership Program & Benefits

Career Center, Education Center, College Center, Best Practices Center

Comprehensive Academic Awareness Initiative Academic credits Scholarship Program

How does it work?

Delivered online 24-7 One year to finish Proctored exams at remote locations

Measures knowledge of core competencies Certification Certificate issued LPQ & LPC certified professionals listed on LPF

website for employment verification

LPQ Exam Committee

Not mandatory to purchase LPQ Validated Question Writing Committees work Directed by Knapp & Associates Three PhD’s present along with Directors,

Corporate Trainers & RLPM’s Exam criteria established to create a 100

question exam based upon the LPQ content

WHY SHOULD YOU GET CERTIFIED

Invest in your education! Increase your marketability in difficult economic times! Put yourself above your competition! Add LPQ/LPC designation to your name & resume! Improve your potential to get promoted! Demonstrate your understanding of core competencies! Demonstrate your desire to learn! Enhance your performance by gaining knowledge!

LPQ Exam Registration

Administered at proctored locations throughout the country by our test facilitator Comira

Register on-line at: http://losspreventionfoundation.org/lpqexam.html

Based upon LPQ courseware-100 questions The exam is offered at different times throughout

the year. LPQ EXAM SCHEDULE

  February 2 – April 24, 2009 June 1 – July 31, 2009   September 1 – October 31, 2009

LPF Membership

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Program Costs

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Certification LPQ $495 + $250 (exam fee)

LPF members receive a 20% discount on coursework LPC $1195 + $??? (exam fee)

LPF members receive a 20% discount on coursework

Annual Membership - $149/year Price Reduction $99 Two Year Membership - $275 Charter Membership - $795 for life (limited time only) Student Membership - $49 www.losspreventionfoundation.org

More Information

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Kelly Durham kelly.durham@losspreventionfoundation.org 704-405-4404

or Gene Smith

gene.smith@losspreventionfoundation.org704-837-2521

www.losspreventionfoundation.org