Secure Messaging Safely text colleagues and groups in real-time from the desktop or mobile device. You can also securely message colleagues and patients outside of your network. Simple File-Sharing Share photos and files instantly. Also connect with your favorite service: Box, DropBox and more. Organized Directory Easily access all of your co- workers, organized by departments, roles, and groups Analytics Reports A dashboard provides data on how your team communicates. Make data-driven decisions. Group Calling Quickly jump on an individual or group call without dial-ins and passcodes, on VOIP or cellular. Total Accountability See exactly who has seen a message or file and when it was read. Even add a confirmation button. Deep Search Everything in Lua is searchable. Quickly find a relevant conversation, file or contact. Admin Console Easily manage your deployment, policies and users from a dedicated admin panel, remote wipe devices, expiring messages Home Health Solution LUA HIPAA COMPLIANT MESSAGING getlua.com Leading Security Your data is protected at every level - application, network and physical, in a private cloud instance. Data Encryption All of your data is TLS 256-bit AES encrypted at rest and in-transit, on both the device and the server. Top organizations stay ahead with Lua
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Secure MessagingSafely text colleagues and groups
in real-time from the desktop or mobile device. You can also
securely message colleagues and patients outside of your network.
Simple File-SharingShare photos and files instantly. Also connect with your favorite
service: Box, DropBox and more.
Organized DirectoryEasily access all of your co-
workers, organized by departments, roles, and groups
Analytics ReportsA dashboard provides data on how your team communicates.
Make data-driven decisions.
Group CallingQuickly jump on an individual or group call without dial-ins and passcodes, on VOIP or cellular.
Total AccountabilitySee exactly who has seen a message or file and when it was read. Even add a confirmation button.
Deep SearchEverything in Lua is searchable. Quickly find a relevant conversation, file or contact.
Admin ConsoleEasily manage your deployment, policies and users from a dedicated admin panel, remote wipe devices, expiring messages
Home Health SolutionLUA HIPAA COMPLIANT MESSAGING
getlua.com
Leading SecurityYour data is protected at every level - application, network and physical, in a private cloud instance.
Data EncryptionAll of your data is TLS 256-bit AES encrypted at rest and in-transit, on both the device and the server.
Home Health Use CasesLUA HIPAA COMPLIANT MESSAGING
Home Health professionals are the most mobile healthcare workers. While rarely in front of a computer, they need to communicate urgent information to colleagues throughout the day. Many have turned to texting to meet this need. However, texting is not secure and exposes organizations to potential HIPAA violations and fines. Teams are now using Lua to manage their HIPAA compliant communications in the field and with patients.
Here are some of the most common ways Home Health teams are using secure messaging:
Send Quick Status Updates
Caregivers are constantly on the go. Having an easy way to share simple updates - such as when a colleague is running late, checking on a patient status, or a question about the schedule - is a must.
Benefit: The secure Lua solution provides the fastest way to share information - whether it’s a quick text or file - without sacrificing efficiency or the client experience.
Enhance Care Coordination
At any moment, caregivers need a way to get information and answers. It might be sending a quick message to a team member for feedback, sharing a patient photo for diagnosis or escalating to a call with the client’s physician for the appropriate consultation.
Benefit: Lua give teams flexibility and maintains HIPAA compliance; ensuring the client PHI is always protected and secure.
Communicate with Patients and Families
Caregivers routinely need to stay in touch directly with patients and their family, whether it’s a follow up about a procedure or simply confirming an upcoming appointment.
Benefit: Securely communicating with patients and their families allows organizations to improve the continuum of care. Caregivers can confidently keep patients informed without the need for downloading additional software or logins.
Share and Control Data
Effectively coordinating and dispatching the right resources is critical. Yet it can be challenging for central dispatch and caregivers in the field to easily get in touch and securely share information.
Benefit: With Lua you can easily share patient info, test results, or even photos and videos. Admins can even remotely remove data as needed and set permissions to limit sharing. This leads to better and faster care, without sacrificing security.
Deliver Urgent Broadcasts and Alerts
There are times when you need to get critical information out to the entire staff as soon as possible, such as a company wide policy reminder, inclement weather warning or a system outage.
Benefit: Lua enables you to send urgent alerts to everyone’s mobile device, making sure the entire staff gets the message, no matter where they are located and even confirm if they have read it or not.
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Improve Operations and Dispatch
Effectively coordinating and dispatching the right resources is critical. However, it can be challenging for dispatch and caregivers in the field to easily contact each other.
Benefit: Lua works across devices, from smartphone to tablet to computer. Dispatch can stay in sync with everyone on the go - regardless of their device or location.
