The 2012 event guide book

With theSupport of

www.globalservicejam.lu

The 2012 event guide book• Content

What : What is the event about

When : Timing – Time line – Time frame

Why : Have fun designing services across fields anddisciplines/Bring answer to local needs

Who : Innovation fans who want to have fun inventingand prototyping sustainable services (MultidisciplineStudents/Nerds/Geeks/Artists/finance analyst/Multiform engineers/ /)

Where: Fondation de l'Architecture et de l'Ingénierie

How to: Register

What : What is the event about

Above of the proposedtheme by the GSJ we canpursue own design issuesand ethical endeavours

Design to all

Sustainability

User centred

Usability

UX Percept to concept testing

Design thinking

On 24 February, 2012, people who are interested in service and using a design-based approach to proble m solving and creativity will meet all over the globe .

In Luxembourg, the jam will be launched at 6.30 pm local. The global themes and local achievements (optional goals) for the Jam are released and defin ed.

When: Timing – Time line – Time frame

First ones to start on Friday 11 March 5 p.m LocalHamilton, New Zealand site (05 a.m in Luxembourg)

17 Hrs

Have a team of info followers tracking (tweets/FB) the progress of participating teams and making Breaking news on Lux local site

Build mentors and participants teams which can rotate ensuring a constant activity if desired

When: 2 days to invent new services

Fri 24/02/12 5 p.m

Sat 25/02/11

Participants are invited to introduce themselves on the first phase of event, for example to communicate on their interests and expertises

10:00 p.m

10 a.m

10:00 a.m

Welcome

vv Ideation & 1 st

concepts

Concept & prototyping

Build concept story board

Presentation 17

Hrs

Exploration

Friday 24/02/12 5 p.m to 22:00

5 p.m

10 p.m

5 Hrs

Exploration

8 p.mBreak

Ideation & 1 st

concept

Introduction by Sylvain Cottong

Service design methods and tools

Build groups/teams

Divergence to convergence exercise

Welcome

Topic release 6 p.m

6:30 p.m

7:00 p.m

Draw, illustrate, design

Saturday 25/02/12 10 a.m to 10 p.m

12 Hrs

Break

Build paper/X-kind of prototype

Acting the service and record videos

Design service model/storyboard

Illustrate user and providers roles

Draw, illustrate and record a service flow

Sat 25/02/11

10 a.m

10:00 a.m

Concept & prototyping

Build concept story board

Presentation

2 p.m

8 p.m Break

Why : Have fun designing services

Meet a lot of cool people at all levels ofexperience

Work through a whole design process in one weekend

Experienced or completely new to the field, you wil l learn more about service design.

Pick up a load of new ideas and work practices

Design something that may become a real business

Who:Innovation explorers who want toHave fun inventing and prototyping

MultidisciplinaryCo-innovationadventure

Where: Fondation de l'Architecture et de l'Ingénierie

1, rue de l'Aciérie, 1112 Luxembourg

How to: Register and join us

www.globalservicejam.lu

http://gsj12lu.eventbrite.com

OR

special thanks to:

www.fondarch.lu