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Lync 2013 – Sprachintegration

Date post:20-Aug-2015
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  1. 1. Lync 2013 - Sprachintegration1
  2. 2. Agenda Lync2013 Sprachintegration Voice Investments IntertrunkRoute Numbermanipulation in SIP Trunk New Voice Feature Voice Mail Escape PSTN connection2
  3. 3. Lync2013-Sprachintegration Mit Lynckommenviele IT-Firmenzumersten Mal mit der Welt der Telefonie in Berhrung.Dabei stelltsich frIT-Firmenoftmals die Frage: Wiemuss Lync2013andas Telefonie-Netzwerkangeschlossenwerden undwas gilt es zubeachten? ErfahrenSie es indieser Session. Seit fnfeinhalbJahrenarbeite ichausschliesslich auf dem Produkt OCS/Lync.IndiesemBereich durfte erdie sehr spannende undaufregende Zeit seit dem Einstieg der Microsoftindie Welt der Telefonie miterleben. Als Ausgleich zumIT-Alltagspielt er sehr gerneRadball oder unternimmtAusflge mit seiner Familie.3
  4. 4. VoiceInvestments4 Anywhere Access IM andRich Presence Common voicefeatures Unified messaging Audioandvideoconferencing Desktop integration Single Number reach Attendant Console Delegation/TeamCall Response Groups Session InitiationProtocol (SIP) Trunking Dial-in audioconferencing Higher definition video UCWorkflow activities Branch Resiliency (SBA) Datacenter Resiliency CallAdmission Control Callpark Topologychanges Mediabypass Enhanced 9-1-1 for NorthAmerica (NA) Routing changes Analog devices Common area phones Privateline Malicious CallTrace(MCT) Larger deviceportfolio A/V for Mobileclients Intertrunk Route Number manipulation inSIPTrunk Gateway M:N RTP latching Call forward History P-Asserted Identity 3pccRefer Voice MailEscape Responsegroup Manager CallPickup HybridVoice (Office 365) Room conferencingSystemsOCS2007OCS 2007R2Lync2010Lync2013
  5. 5. IntertrunkRoute IncomingPSTN calls can be routedto a private branchexchange (PBX) phone Interconnectwith two ormoreIP-PBX systems5
  6. 6. NumbermanipulationinSIPTrunk Source numberscan bemanipulated Destination numberscanbemanipulated Using regex6
  7. 7. NewVoice Feature RTPlatching RTPlatching is a technology that enables RTP/RTCPconnectivity througha NAT (networkaddresstranslator) device or firewall Call forward History Indicates whether call history information will be forwarded throughthe trunk. 3pcc Refer Indicates whether the 3pcc protocol can be usedto allow transferredcalls to bypass the hosted site.3pcc is also knownas "third partycontrol," and occurs when a third-party is used to connect a pairof callers (for example, anoperator placing a call from person A to person B). TheREFER method isa standard SIP method which indicates that the recipient should contact a third-party by usinginformation supplied by thesender. Forward PAI Indicateswhether the P-Asserted-Identity (PAI) headerwill be forwarded along with the call. ThePAI header provides a wayto verify the identity of the caller7
  8. 8. VoiceMail Escape Lync2013can detect whena call has been routed to voice mail, and prevent the call frombeingimmediately routed to the users mobile phone voice mail without giving the user the opportunity toanswer the call8
  9. 9. PSTNconnection On replacing PBX youshould care aboute the legacy stuff like: DECT, analog Ports, Fax, DooropenerEtc. How should the migration should bedone: Big Bang, coexistance What are the existing DID? What are the futureDID? How should the Lync connectedto the PSTN?9
  10. 10. PSTNconnection Gateway connection to thePSTN10GatewayLync ServerLync ClientPSTNSIPISDNAnaloge Anschlsse
  11. 11. PSTNconnection SIP Trunkwithout SBC11SIP TrunkLync ServerLync ClientPSTNSIP ISDNAnaloge Anschlsse
  12. 12. PSTNconnection SIP TrunkwithSBC12SIP TrunkLync ServerLync ClientPSTNSIPISDNAnaloge AnschlsseSIPSBC
  13. 13. PSTNconnection behind PBX without Gateway13PBXLync ServerLync ClientPSTNSIPISDNSIP / ISDN
  14. 14. PSTNconnection behind PBX with Gateway14PBXLync ServerLync ClientPSTNSIPISDNSIP / ISDN

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