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Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists...

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Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224
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Page 1: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Lync Customer Panel

Hosted by Mario Tevanian & Selvan LoganathanUC/Lync Technical Specialists

EXL224

Page 2: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

customer

Adelaide City CouncilGriffith HackOffice of Environment & Heritage,NSWSuperpartners

Page 3: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

What this session is about and most importantly not about

Page 4: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.
Page 5: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Contact Centres for Lync

Aspect Genesys Geomant Interactive Intelligence Zeacom Altigen Communications Prairie Fyre Clarity Connect

Page 6: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Lync redundancy across Datacentres

Page 7: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Lync Standard Edition

Page 8: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Lync Mobile clients

Android Iphone Windows Phone

Page 9: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Lync Client for IPAD

Page 10: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Polycom VC room integration to Lync HDX and RMX native integration to Lync Click to video call from Lync Within your own organisation Video call external Polycom VC

Page 11: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Introducing change - OEH

Page 13: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Monitoring Server reports

Page 14: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Call diagnostics

Page 15: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Peer to Peer reports

Monthly Total peer-to-peer sessions

Total peer-to-peer IM sessions

Total peer-to-peer IM messages

Total peer-to-peer audio sessions

Total peer-to-peer audio session minutes

Avg. peer-to-peer audio session minutes

Total peer-to-peer video sessions

Total peer-to-peer video session minutes

Avg. peer-to-peer video session minutes

Total peer-to-peer file transfer sessions

Total peer-to-peer application sharing sessions

1/05/2012 0 0 0 0 0 0 0 0 0 0 0

1/06/2012 0 0 0 0 0 0 0 0 0 0 0

1/07/2012 24602 1053 3255 23482 40540 1.73 13 32 2.46 4 63

1/08/2012 59657 1929 5458 57632 114874 1.99 27 21 0.78 35 67

Total 84259 2982 8713 81114 155414   40 53   39 130

Page 16: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Lync Security whitepaper

http://www.microsoft.com/en-us/download/details.aspx?id=2729

Trustworthy by Design Trustworthy by Default Trustworthy by Deployment

Page 17: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Federation – Collaborate with your partner organisations & reach out to consumers

YahooAOL

Gtalk

SametimeXMPP

Page 18: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Q & A

Page 19: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Related ContentEXL314 – Lync 2013 Architecture Wed 13:45-15:00

Lync Demos – Microsoft Booth

EXL316 – Lync 2013 Meeting Improvements Wed 17:00-18:15EXL321 – Lync 2013 Deployment Thur 8:15-9:30

EXL325 – Lync 2013 Voice Improvements Thur 15:30-16:45

EXL334 – Lync 2013 Enterprise Networking Fri13:45-15:00

EXL231 – Demystifying Integration of Lync to PBX Fri8:15-9:30

EXL224 – Lync 2013 Customer Panel Q&A Thur 13:45-15:00

Page 20: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

Track Resources

Download and evaluate Exchange 2013 Preview

Download and evaluate Lync 2013 Preview

Get a Lync Business Value Assessment

Get an Exchange and Lync Technical Briefing

See and test drive Exchange and Lync in our Customer Immersion Experience Centers

Page 21: Lync Customer Panel Hosted by Mario Tevanian & Selvan Loganathan UC/Lync Technical Specialists EXL224.

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the

part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


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