Online Meeting Roadmap Live Meeting to Lync Online

Speaker: Brad Mason

Brad@ZAGTech.com

Todays Goal? Corporate IM? Collaboration via Video/Sharing? Comparing Technology? Saving $$$ Have you used Lync?

This year… the world’s mobile worker population will reach the one billion people mark

… which is more than a third of the world’sworkforce this will grow to nearly 1.2 billion

By 2013….

Communications Are Being Transformed

▪ Number of long distance calls made over wireless network exceed those made via wireline in U.S

▪ Mobile devices are pervasive and becoming smarter: 4.8B WW subscribers, smartphones growing rapidly

▪ Communications are evolving from phone calls to include text, data and multimedia

▪ PC incorporates voice: Skype is the largest single international ‘carrier’ with over 50B minutes per year

▪ Work from home: 63 million will telecommute in U.S. by 2016

▪ Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WW

▪ SMB customers adopt conferencing rapidly (already 50% of market and growing faster than Enterprise)

Shift from Wired to Wireless

Convergence of Voice, Text and Data

Changing work and life style of people

Unified Communications

Business Intelligence

Enterprise Content

Management Collaboration

Enterprise Search

Unified Business Platform

The Microsoft Approach

The Cloud On Your Terms Best Productivity Experience

Across PC, Phone, and Browser

On-premises

Online

Announcing Microsoft Office 365

Web Conferencing: Strong Growth in Online

PlaceWare acquisition

Live Meeting 2003 Live Meeting 2005

Office Communications Server 2007

Office Communications Server 2007 R2

Quarterly Updates for the Live Meeting Service

Lync Server 2010

Live Meeting 2003 Live Meeting 2007 (today)

Conference Centers 4,000 conference centers 21,000 conference centers and growing

Served Minutes 300 million mins/year 6.4 billion mins/year for over 16 million

meetings per year.

Storage 1TB of storage Over 520TB of storage

CAGR for usage is over 50% year over year since acquisition. Faster than most online businesses.

83% of Microsoft’s Largest Unified Communications Customers have both OOS and Live Meeting

For FY’10 Live Meeting achieved 109% of budget

2003 2004 2005 2006 2007 2008 2009 2010 2011

Lync Online

Lync Server ‘15’

Lync Online ‘15’

2012 2013 2014

Recent History of Microsoft Web Conferencing: Continued Commitment

Live Meeting 2007

Lync Online Online Meetings: Tomorrow

Lync Online Investments: Focusing on the Information Worker

Scheduled Meetings Ad hoc Collaboration

Customer Calls

Webinars

Corporate Town Halls

Large Events

Web Training

Managed E

vents

and

Webin

ars

Colla

bora

tive

meetings

Lync Online focuses on high use/high impact scenarios for the

Information Worker:

1) empowering ad hoc collaboration.

2) simplifying meetings.

3) Ensuring reliability.

Microsoft’s Online Conferencing Platform Core real-time collaboration capabilities designed for

broad usage and

adoption by all Information Workers

Partner Value Added Online Conferencing

Services High value capabilities for specific use cases and

business scenarios

Audio

Conferencing

Video

Conferencing Web

Conferencing

99.94%

0.06%

Microsoft Lync Connecting people in new ways, anytime, anywhere

Adopt quickly through ease of use and Microsoft Office

Ease deployment through interoperability and extensibility

Reduce cost through converged communications

1. Connect with others through Lync contact

photos, activity feed and interactive contact

card in Office

2. Move easily from instant messaging into

ad-hoc online meetings, including audio,

video and screen sharing

3. Conduct online presentations including

audio, video, app sharing and a virtual

whiteboard

4. Invite external contacts to easily join ad-

hoc or scheduled meetings via a PC or

web based client

5. Connect with customers and partners

through IM, audio and video federation

Lync Online – Key Features & Benefits

Basics – What Just happened? There are a few steps that happened to get to an Online-Conference and sharing a document. Lync is easy, intuitive, and quick to be accepted into the company culture.

Basics - Signed in

Basics - How to find & communicate

Find people by:

• Searching

• Frequent Contacts

• Current Contact List

• Custom groups you define

Notice “Presence” status for your

contacts

Basics - Toast & Jelly Beans

“Toast”, or Pop-Ups are inbound notifications that

someone is trying to communicate with you.

Jelly Beans are the status indicators

next to your contacts:

- Available - Busy

- Away - Not Signed In

- Do Not Disturb

Just double-click on your contact…to send IM’s

By default, IM is your default

communication method.

Just start typing your “Instant Message”

Change your IM session to a Call

Select the Call Drop-down to place a

PC-to-PC call to someone using Lync,

not your phone, to call.

You can even give the Pop-Up “Toast”

that Jim receives a subject so call

screening can be used.

Change your IM/Call to Video Call

Select the Video Drop-down to place a

PC-to-PC Video call to someone using

Lync, not your phone, to call.

Again, you can give the Pop-Up “Toast”

that Jim receives a subject so call

screening can be used.

• Start Sharing Content: \ - Monitor - Multiple Monitors - A single application - PowerPoint Presentation - Whiteboard sharing - Poll / Vote

Conferencing Voice

(Dial Tone) Enterprise IM PBX Replace

Lync Online

(Cloud)

Lync Server

(On-premises)

Late CY2012 N/A √

√

√

√ √ √

Microsoft Lync Online Available At Office 365 launch

Lync Online – Enterprise IM & PC-to-PC Audio/Video

Conferencing Voice

(Dial Tone) Enterprise IM PBX Replace

Lync Online

(Cloud)

Lync Server

(On-premises)

Late CY2011 N/A √

√

√

√ √ √

Enterprise IM & PC-to-PC Audio/Video

• Rich Presence

• Instant Messaging

• PC-to-PC audio/video calling

• GAL/skill search in SharePoint

• Activity Feeds

• Click-to-communicate in Office

• Federation with Lync Server/Lync Online

• Federation with Windows Live Messenger

• ‘Lync for Mac’ available for Office 365 at launch

Lync Online – Conferencing

Conferencing Voice

(Dial Tone) Enterprise IM PBX Replace

Lync Online

(Cloud)

Lync Server

(On-premises)

Late CY2011 N/A √

√

√

√ √ √

Conferencing

• Multiparty (3+) PC-Audio/Video

• Ad hoc collaboration

• Desktop Sharing

• Application Sharing

• Online meetings

• Rich and web clients

• Integrated PSTN audio

conferencing via partners

• Lync Online replaces Live Meeting as the conferencing solution in Office 365

• Live Meeting Service available for existing customers during transition to Lync

Lync Online – Voice (Dial Tone in Lync)

Conferencing Voice

(Dial Tone) Enterprise IM PBX Replace

Lync Online

(Cloud)

Lync Server

(On-premises)

Late CY2012 N/A √

√

√

√ √ √

Voice (Dial Tone)

• Call landline phones and mobiles

(PC-to-PSTN)

• Forward, transfer

• Simultaneous ring another number

• Exchange Voice Mail Integration

• Voice becomes available in Lync Online post Office 365

• Requires separate service from a Telco partner to connect to the public phone network

(Phone numbers, PSTN termination)

PBX Replace Available in Lync Server

Conferencing Voice

(Dial Tone) Enterprise IM PBX Replace

Lync Online

(Cloud)

Lync Server

(On-premises)

Late CY2011 N/A √

√

√

√ √ √

PBX Replace

• Automatic E911

• Call Admission Control

• Branch office appliance

• Existing telephony integration

• Fax and analog devices

• Call Park, Hunt Groups

• Cloud/on-premises co-existence options:

• Lync Server works seamlessly with Exchange Online (W14) for voice mail in the cloud

• Splitting groups of Lync users between Lync Server and Lync Online available late CY11

Only available with Lync Server (on-premises)

Live demo

f i n e ( e n d )

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