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  • 1. Date 06/01/2012

2. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 2 Jade Global Confidential. 3. Microsoft Lync helps identifying who is available to perform atask, answer a question, assist in a project, or approve a request.MS Lync help in optimizing resource utilization by: Reduced labor content in the business process Better utilization of trained resources which reduces staffing costs Faster services or task completion which often increases revenues andmargins 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com3Jade Global Confidential. 4. Major business processes focus on completing a transaction, likeproducing and shipping a product in manufacturing, receiving anddelivering a product in transportation, issuing an insurance policy infinancial services, approving a building plan. MS Lync help fastertransaction completion leading to: Reduction in labor cost per transaction Faster time to billing with improvement in customer satisfaction Increase in capacity which usually grows revenues and margins Increase in asset utilization which reduces capital costs and balancesheet loads for the enterprise. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 4 Jade Global Confidential. 5. Many communications events are simply a request for information. Many enterprises acknowledge that a large portion of theiremployees cell phone calls or mobile email messages are made tooffice staff to get information from the corporate systems. MS Lync eliminate these transactions and associated cost whileensuring timely and accurate delivery of information to allstakeholders 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 5 Jade Global Confidential. 6. For roles, that depend extensively on collaboration i.e. the iterativesharing of information and ideas to create content, products orservices, the communications steps in the collaborative process arevery important. Basic Unified Communications ensure this by enablingeasy, presencesupported setup of conferences without the delaysof current methods of conference initiation. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 6 Jade Global Confidential. 7. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 7 Jade Global Confidential. 8. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 8 Jade Global Confidential. 9. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 9 Jade Global Confidential. 10. 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 10 Jade Global Confidential. 11. For any questions, comments or to get a demo of Lync in actionplease write to us at [email protected] 2011 Jade Global, Inc. | 1731 Technology Drive Suite 350 | San Jose, CA 95110 | www.jadeglobal.com 11 Jade Global Confidential.

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