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MA9d Qualifications and Competency Framework

Meteorological Authority Office Staff

MA9d Qualifications and Competency Framework Meteorological Authority Office Staff

Version 1.0

Published by the Bureau of Meteorology 2016

Cover Photo: Runway 24L Los Angeles Airport. J. Darnley 2013

© Commonwealth of Australia 2016

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced without prior written permission from the Bureau of Meteorology. Requests and inquiries concerning reproduction and rights should be addressed to the Production Manager, Communication Section, Bureau of Meteorology, GPO Box 1289, Melbourne 3001. Information regarding requests for reproduction of material from the Bureau website can be found at www.bom.gov.au/other/copyright.shtml

http://www.bom.gov.au/other/copyright.shtml


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i

Revision history

Date Version Description Author

21 December 2016 1.0 First edition John Darnley, Sue O’Rourke, Alicia Tupack, Andrea Henderson

Document management register

Document File reference

MA9d – Qualifications and Competency Framework, Meteorological Authority Office Staff

60/001248 – Publications – Aviation – Meteorological Authority Publications

Review Status

Reviewer Date Reviewed Version Reviewed

Keith Mackersy, CAA, NZ 27 July 2015 0.5

Sue O’Rourke, 17 August 2015 0.5

Andrea Henderson 25 August 2015 0.7

Keith Mackersy, CAA NZ ,Ted Williams, a/RD

VIC RO, Ian Lisk, UK Met Office, Jeff Wilson,

WMO, CM Shun, Hong Kong Weather

Observatory

01 - 09 September

2015 0.8 – 0.11

Sue O’Rourke, Bureau of Meteorology 15 October 2015 0.12

James Shirvill, Bureau of Meteorology,

Communications 27 November 2015 0.13

Carey Robinson, ADE 28 April 2016 0.17

James Phillips, a/ADE 10 October 2016 0.18

David Perry, a/ADE 18 October 2016 0.19 – 0.20

Vicki Middleton, DDC 20 December 2016 0.21

Release Signatories

Approval Name Signature Date

CEO and Director of Meteorology

Dr Andrew Johnson

22 December 2016


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ii

Table of Contents ................................................................................................................... ii

Glossary ................................................................................................................................. 1

1 Introduction .................................................................................................................... 3

1.1 Meteorological Authority Office ........................................................................... 3 1.2 Meteorological Authority Governance Structure ................................................. 3 1.3 Meteorological Authority Functions..................................................................... 3 1.4 Meteorological Authority Office Permanent Positions ......................................... 4

2 Qualifications and training requirements ........................................................................ 6

2.1 Experience requirements ................................................................................... 6 2.2 Qualification requirements .................................................................................. 6

3 Competency requirements ............................................................................................. 8

3.1 On-boarding ....................................................................................................... 8 3.2 Maintaining competency ..................................................................................... 8 3.3 Not yet competent .............................................................................................. 9

4 Quality management .................................................................................................... 10

4.1 Quality management system ............................................................................ 10 4.2 Safety management system ............................................................................. 10 4.3 Records ........................................................................................................... 10

References ........................................................................................................................... 12

Contact details ..................................................................................................................... 13

Appendix 1 – Competency Criteria ....................................................................................... 14

A 1.1 Management skills .......................................................................................... 14 A 1.2 Aeronautical meteorological standards and practices ...................................... 15 A 1.3 Quality management ....................................................................................... 16 A 1.4 Establish user requirements ............................................................................ 17 A 1.5 Advanced communication skills ....................................................................... 18

Table of Contents


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Uncontrolled when printed 1

Term Description

ABSU Aviation System Block Upgrades.

ADE Assistant Director Executive.

ASH Bureau of Meteorology Aeronautical Services Handbook.

ATS Air Traffic Service.

AIP Airservices Aeronautical Information Package.

Airservices Australian Government corporation responsible for the safe, secure, efficient and environmentally responsible services to the aviation industry.

AIS Aeronautical Information Service.

Annex 3 Annex 3 to the Convention on International Civil Aviation – Meteorological Service for International Air Navigation.

Approved Assessor A person who is deemed a subject matter expert in the Meteorological Authority Office and who has, as minimum qualification a Certificate IV in Training and Assessment.

APS Australian Public Service.

BIP-M Basic Instruction Package for Meteorologists.

BIP-MT Basic Instruction Package for Meteorological Technicians.

BMTC Bureau of Meteorology Training Centre.

Bureau Australian Bureau of Meteorology.

CAR120 Civil Aviation Regulations 1988, regulation 120.

CASA Civil Aviation Safety Authority.

Certificate IV Training and Assessment

The qualification requirement for staff engaged in the delivery of training and assessment of competency in the workplace.

Chicago Convention Convention on International Civil Aviation (Chicago 1944).

Director Director of Meteorology.

DoIRD Department of Infrastructure and Regional Development.

EBS Enterprise Business Systems

EL1 Officer at Executive Level Class 1.

ERSA Airservices En-route Supplement Australia.

FIR Flight Information Region.

Forecast1 A statement of expected meteorological conditions for a specified time or period,

and for a specified area or portion of airspace.

GANP Global Air Navigation Plan.

ICAO International Civil Aviation Organization.

ICAO Senior Official The term used in the ICAO Directory of National Civil Aviation Administrators for reference purposes by all Contracting States.

2

ISO International Organization for Standardization.

MA Meteorological Authority—responsible for providing or arranging for the provision of meteorological service for international air navigation on behalf of a Contracting State. In Australia, the Meteorological Authority is the Bureau of Meteorology.

QMS Quality Management System—a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved.

1 Annex 3 (ICAO, 2013), Definitions

2 Annex 3 (ICAO, 2013), Definitions

Glossary


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SMS Safety Management System – a systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures.

Notification of Differences

Differences between national regulations and practices from the International Standards contained within Annex 3 as notified to ICAO as Notification of Differences.

SARPs Standards and recommended practices as defined in the Annexes to the Convention on International Civil Aviation.

SME Subject-matter expert.

SMS Safety management system.

STMA Section Head, Meteorological Authority.

USOAP Universal Safety Oversight Audit Programme.

WMO World Meteorological Organization.


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1.1 Meteorological Authority Office

1.1.1 This policy document sets out the qualifications and competencies required for permanent staff within the Meteorological Authority Office in Australia.

1.1.2 The designated Meteorological Authority (MA) in Australia is the Bureau of Meteorology (Bureau). The Bureau defers the functions of the MA to the Meteorological Authority Office which resides in the Strategic, Parliamentary, International and Communication Branch (SPICB) of the Corporate Services Division of the Bureau.

1.2 Meteorological Authority Governance Structure

1.3 Meteorological Authority Functions

1.3.1 The Meteorological Authority Office represents the Bureau of Meteorology as the designated Meteorological Authority for Australia.

Annex 3 (ICAO, 2013) to the Convention on International Civil Aviation (Chicago Convention) sets out the relevant international standards and recommended practices (SARPs) pertaining to the provision of the meteorological service for international aviation.

Annex 3 (ICAO, 2013) states that:

‘Each Contracting State shall designate the authority, hereinafter referred to as the meteorological authority, to provide or to arrange for the provision of meteorological service for international air navigation on its behalf.’3 While Annex 3 pertains to services for international aviation, it also states the desirability of adopting the SARPs to national operations4. Australia observes the SARPs set out in Annex 3 for both domestic and international aviation, apart from specific Notification of Differences logged with ICAO. 1.3.2 The Meteorological Authority Office is certified under ISO 9001:2008 and is required to ensure that a quality management system (QMS) is

3 Annex 3 (ICAO, 2013) – 2.1.4

4 Annex 3 (ICAO, 2013) – Foreword

1 Introduction


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established and maintained by sections within the Bureau that provide aviation meteorological services5 and should constitute part of their Safety Management System.


‘Each Contracting State shall ensure that the designated meteorological authority establishes and implements a properly organized quality system comprising procedures, processes and resources necessary to provide for the quality management of the meteorological information to be supplied to users.’6

1.3.3 The Meteorological Authority Office is required to ensure that aviation meteorological personnel hold current competency and qualifications relevant to their position and responsibilities.


‘Each Contracting State shall ensure that the designated meteorological authority complies with the requirements of the World Meteorological Organization in respect of qualifications and training of meteorological personnel providing service for international air navigation.’7

1.3.4 The Meteorological Authority Office is the primary contact point for arranging responses to meteorological related State Letters from the International Civil Aviation Organization (ICAO). 1.3.5 The Meteorological Authority Office assists the Director in making an assessment of applications for authorisation of aviation meteorological reporting services under Civil Aviation Regulations 1988, regulation 120 (CAR120). To achieve this, the Meteorological Authority Office acts for the Director in processing applications for authorisation of aviation meteorological reporting services and conducts independent compliance audits of aviation meteorological service providers. The Meteorological Authority Office then provides a recommendation to the Director on these applications.

1.4 Meteorological Authority Office Permanent Positions

The Meteorological Authority Office comprises at least two permanent staff members.

1.4.1 The Section Head Meteorological Authority Office (STMA) is a qualified meteorologist

(refer to 2.2 – Qualification Requirements) who performs the management functions of the

office. This position is responsible for the development and implementation of policy and

procedures, supervision of staff, provision of advice to the Bureau executive, stakeholder

liaison, quality management, and the co-ordination, collaboration and communication with

international bodies.

1.4.2 The Technical Advisor Meteorological Authority Office is a qualified meteorological

technician (refer to 2.2 – Qualification Requirements) who provides advice regarding the

provision of aeronautical meteorological services under CAR120. This position is responsible

5 Annex 19 (ICAO, 2013) – 3.2 & Appendix 1 paragraph 4.1

6 Annex 3 (ICAO, 2013) – 2.2.2

7 Annex 3 (ICAO, 2013) – 2.1.5


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for contributing to the management of the office, conducting compliance audits of

meteorological service providers, stakeholder liaison, quality management, and the co-

ordination, collaboration and communication with international bodies.

1.4.3 The ICAO Senior Official, on behalf of the Contracting State, shall determine the

appropriate qualifications, training and competency standards for personnel working in the

Meteorological Authority Office as provided in sections 2 and 3 of this policy document.

1.4.4 Meteorological Authority Office personnel will be responsible for maintaining their own qualification, training and competency requirements as stated in sections 2 and 3 of this policy document.


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2.1 Experience requirements

2.1.1 The functions of the Meteorological Authority Office require personnel who possess

current knowledge and experience with aeronautical meteorological forecasting, briefing,

observing and quality assurance auditing.

2.1.2 In addition to the activities set out in the selection criteria for recruitment, the following

collective experience is required within the Meteorological Authority Office:

a. Expert knowledge of aeronautical observing systems.

b. Expert knowledge of aeronautical meteorological forecasting.

c. Expert knowledge of aeronautical meteorological information, including:

i. Types, format and content of observations;

ii. Types, format and content of forecasts and warnings.

d. Expert knowledge of the authority of regulatory and standard-setting bodies over the

provision of aeronautical meteorological information for international air navigation,

including:

i. International Civil Aviation Organization (ICAO).

ii. World Meteorological Organization (WMO); and

iii. Civil Aviation Safety Authority (CASA).

e. Evidence of highly developed management skills and leadership capability.

f. Evidence of high-level communication, advocacy, networking and negotiation skills.

g. Demonstrated ability to develop and maintain quality and safety management

systems in accordance with ICAO requirements.

h. Demonstrated ability to act with care and diligence and behave honestly and with

integrity in accordance with the Australian Public Service Code of Conduct.

i. Demonstrated ability to work as part of geographically dispersed team.

j. Evidence of abilities to be self-motivated, proactive and client-focused.

2.2 Qualification requirements

2.2.1 The Bureau requires personnel working in the Meteorological Authority Office to have

the appropriate qualification for their position.

i. The Section Head of the Meteorological Authority Office must be a Qualified Meteorologist which is defined as holding a BIP-M (Basic Instruction Package, Meteorologist) for briefing, forecasts and warnings.

2 Qualifications and training requirements


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ii. The Technical Advisor of the Meteorological Authority Office must be a Qualified Meteorological Technician which is defined as holding a BIP-MT (Basic Instruction Package, Meteorological Technician) for observations and reports; and

iii. Either the Section Head of the Meteorological Authority Office or the Technical Advisor of the Meteorological Authority Office or both must hold a Lead Auditor Qualification; including knowledge of how a Quality Management System (QMS) operates within a Safety Management System (SMS) (refer 2.2.2).

2.2.2 Auditors need to have completed a Lead Auditors Course and be deemed competent in the following competencies, or an equivalent, as defined by RABQSA (Registrar Accreditation Board and Quality Society of Australasia) and AQTF (Australian Quality Training Framework):

RABQSA-AU 782: Management systems auditing;

RABQSA-QM 783: Auditing quality management systems;

RABQSA-TL 784: Leading Management systems audit teams;

BSBAUD402B: Participate in a quality audit;

BSBAUD501B: Initiate a quality audit;

BSBAUD503B: Lead a quality audit; and

BSBAUD504B: Report on a quality audit.

2.2.3 A newly qualified Lead Auditor must participate in three audits as part of an audit team under the supervision of a Lead Auditor. In addition to this, the auditor should lead a fourth audit which will be checked by a Lead Auditor.

2.2.4 Technical and professional expertise is required in the field that is relevant to the audit. The auditor can have this expertise or can request to have a subject-matter expert (SME) as part of the audit team.

2.2.5 Auditors appointed by the Meteorological Authority Office or sourced externally shall have the appropriate qualifications (as listed in 2.2.2 & 2.2.3) and expertise (as listed in 2.2.4) and the appointment shall be subject to the Director’s approval.


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3.1 On-boarding

3.1.1 In addition to the qualifications set out in Section 2, personnel working in the

Meteorological Authority Office are required to demonstrate competency appropriate to their

role.

3.1.2 A person entering a position in the Meteorological Authority Office will be assessed

against the competency assessment checklist to ensure that any gaps in knowledge or

process are detected. On the job training will be provided until the checklist is complete. This

process will be under the supervision of ADE.

3.1.3 The competency assessment checklist has been developed from the WMO

competency criteria listed in Appendix 1.

3.1.4 Time taken to achieve the required competencies will depend on Recognising Prior Learning (RPL) and the experience of the individual. It is expected that an individual would obtain full competency of the position within a 12 month period.

3.2 Maintaining competency

3.2.1 Meteorological Authority Office staff shall maintain competency by working and

demonstrating proficiency in the position.

3.2.2 Meteorological Authority Office staff must complete a new competency assessment

checklist at a minimum of every five years.

3.2.3 The competency criteria listed in Appendix 1 and the competency assessment

checklist shall be used to determine if a person has maintained the competency

requirements for the position.

3.2.4 A person re-entering the Section Head (Executive Level 2 Upper - STMA) position in

the Meteorological Authority Office after a period of absence of 12 months or more is

required to undertake an initial competency assessment as defined in section 3.1 in addition

to a return-to-service interview with the Assistant Director Executive (ADE).

3.2.5 A person re-entering the Technical Advisor (Executive Level 1) position in the

Meteorological Authority Office after a period of absence of 12 months or more is required to

undertake an initial competency assessment as defined in section 3.1 in addition to a return-

to-service interview with the Section Head (STMA).

3.2.6 The purpose of the return-to-service interview is to ensure that the staff member is

conversant with the latest developments and requirements of the Meteorological Authority

Office.

3.2.7 A person re-entering the Meteorological Authority Office after a period of absence of

12 months or more is required to participate in a minimum of one audit under supervision

prior to being able to conduct an audit as a lead auditor.

3 Competency requirements


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3.2.8 The process of continuing competency shall be documented and these documents

made available for audit purposes if required.

3.3 Not yet competent

3.3.1 If the person holding the Section Head position within the Meteorological Authority

Office is assessed to be not yet competent, they will remain under the supervision of ADE or

a person with proven competency in the areas identified as deficient and undergo training

until competency is achieved.

3.3.2 If the person holding the Technical Advisor position within the Meteorological

Authority Office is assessed to be not yet competent, they will remain under supervision of

Section Head position within the Meteorological Authority or a person with proven

competency in the areas identified as deficient and undergo training until competency is

achieved.


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4.1 Quality management system

4.1.1 The Meteorological Authority Office is ISO AS/NZS 9001 series certified and must

maintain certification.

4.1.2 Personnel working in the Meteorological Authority Office shall be proactive in

following any changes to aviation meteorological standards or practices and shall ensure that

changes are implemented accordingly and within the quality management framework.

4.1.3 The Meteorological Authority Office must ensure that meteorological information

provided in support of air navigation is provided within an AS/NZS 9001 series quality

management framework.

4.2 Safety management system

4.2.1 Annex 19 (ICAO, 2013) states that:

‘The State shall establish relevant authorities or agencies, as appropriate, supported by sufficient and qualified personnel and provided with adequate financial resources. Each State authority or agency shall have stated safety functions and objectives to fulfil its safety management responsibilities.’8 Note: ‘The term “relevant authorities or agencies” is used in a generic sense to include all authorities with aviation safety oversight responsibility which may be established by the State as separate entities’9. This includes the Meteorological Authority. 4.2.2 The Meteorological Authority Office is required to have a broad understanding of the requirements to perform the safety oversight function applicable to the Meteorological Authority Office responsibilities within the safety management system.

4.3 Records

4.3.1 Evidence collected during the assessment process shall be retained in-confidence by

the Bureau of Meteorology Training Centre (BMTC).

4.3.2 Records collected during competency assessments may include:

interview records;

presentations;

third-party reports;

workplace observation checklists, and

any other relevant evidence collected from the assessment process.

8 Annex 19 (ICAO, 2013), Appendix 1, clause 3.1

9 Annex 19, Appendix 1, Note 2

4 Quality management


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4.3.3 Records of qualifications and competency for Bureau personnel will be held

indefinitely in soft and hard form, unless otherwise directed by the Bureau’s records

management team. Qualification and competency records are required to be available for

auditing purposes, shall be continuously kept up-to-date and retained in the Bureau’s

Enterprise Business System (EBS).


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Airservices Australia 2012, Aeronautical Information Package, (AIP, 2015) Department of Infrastructure and Regional Development, Canberra, Australia.

Bureau of Meteorology 2015, Aeronautical Services Handbook, (ASH, 2015) Department of Environment, Canberra, Australia.

Civil Aviation Regulations, regulation 120 (CAR120), https://www.comlaw.gov.au/Details/F2015C00266

International Civil Aviation Organization (ICAO, 2011), Annex 1 to the Convention on International Civil Aviation – Personnel Licensing, ICAO, Montreal, Canada.

International Civil Aviation Organization (ICAO, 2013), Annex 3 to the Convention on International Civil Aviation – Meteorological Service for International Air Navigation, ICAO, Montreal, Canada.

International Civil Aviation Organization (ICAO, 2013), Annex 19 to the Convention on International Civil Aviation – Safety Management, ICAO, Montreal, Canada.

International Civil Aviation Organization (ICAO, 2015) Doc. 8896: Manual of Aeronautical Meteorological Practice, ICAO, Montreal, Canada.

International Civil Aviation Organization (ICAO, 2014) Doc. 9377: Manual on Coordination between Air Traffic Services, Aeronautical Information Services and Aeronautical Meteorological Services, ICAO, Montreal, Canada.

International Civil Aviation Organization (ICAO, 2006) Doc. 9673: Basic Air Navigation Plan – Asia and Pacific Regions, Vol 1, ICAO, Montreal, Canada.

International Civil Aviation Organization (ICAO, 2013) Doc. 9750: 2013–2018 Global Air Navigation Plan, ICAO, Montreal, Canada.

World Meteorological Organization (WMO, 2012), WMO-No.49 Technical Regulations Vol I: General Meteorological Standards and Recommended Practices, WMO, Geneva, Switzerland.

World Meteorological Organization (WMO, 2013), WMO-No.49 Technical Regulations Vol II: Meteorological Service for International Air Navigation, WMO, Geneva, Switzerland.

World Meteorological Organization (WMO, 2011), WMO-No.49 Technical Regulations Vol IV: Quality Management, WMO, Geneva, Switzerland.

World Meteorological Organization (WMO, 2012), WMO-No.1083: Manual on the Implementation of Education and Training Standards in Meteorology and Hydrology, Volume 1 – Meteorology, WMO, Geneva, Switzerland.

World Meteorological Organization (WMO, 2011), Commission for Aeronautical Meteorology (CAeM), Aeronautical Meteorological Personnel Competency Standards; WMO, Geneva, Switzerland available on line from 10 April 2014 <http://www.caem.wmo.int/moodle/file.php?file=%2F7%2FAMP_Competency_Standards_CgXVI_approved.pdf>

World Meteorological Organization (WMO, 2011), Commission for Aeronautical Meteorology (CAeM), Implementation Guidance of Aeronautical Meteorological Personnel Forecaster Competency Standards; WMO, Geneva, Switzerland available online from 10 April 2014 at www.caem.wmo.int/moodle/file.php?file=%2F7%2FImplementation_Guidance_of_AMF_Competency_Standards_v1_1.pdf

References

https://www.comlaw.gov.au/Details/F2015C00266

http://www.caem.wmo.int/moodle/file.php?file=%2F7%2FAMP_Competency_Standards_CgXVI_approved.pdf%3e

http://www.caem.wmo.int/moodle/file.php?file=%2F7%2FAMP_Competency_Standards_CgXVI_approved.pdf%3e

http://www.caem.wmo.int/moodle/file.php?file=%2F7%2FImplementation_Guidance_of_AMF_Competency_Standards_v1_1.pdf

http://www.caem.wmo.int/moodle/file.php?file=%2F7%2FImplementation_Guidance_of_AMF_Competency_Standards_v1_1.pdf


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Meteorological Authority Office Strategy, Parliamentary, International and Communication Branch Bureau of Meteorology GPO Box 1289 MELBOURNE VIC 3001 Phone: +61 3 9669 4000 Email: [email protected]

Contact details


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A 1.1 Management skills

A 1.1.1 Description of competency

Demonstrates knowledge and ability to apply sound management practices in the areas of

people management, finance, risk management, project management and assets.

A 1.1.2 Performance criteria

a. Upholds the values and principles of the Australian Public Service (APS), including

the APS Values and Code of Conduct.

b. Ensures that plans, policies and practices in relation to the various elements of the

Bureau's Social Justice Strategy are applied in the work area.

c. Prioritises work tasks effectively. Manage personal work priorities and professional

development.

d. Can purchase and maintain assets in accordance with the Bureau’s asset

management policy.

e. Contributes to the development of a cooperative, high performing workgroup.

f. Supports and participates in development activities.

g. Provides leadership, direction and guidance in the workgroup.

h. Identifies, assesses, prioritises, controls and monitors risks according to the Bureau’s

risk management policy.

i. Plans, manages and reviews all aspects of project management using the Bureau of

Meteorology’s preferred project framework.

j. Applies accountable financial practices.

Appendix 1 – Competency Criteria


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A 1.2 Aeronautical meteorological standards and practices


Demonstrates up-to-date, detailed and in-depth knowledge and oversight of the Standards and Recommended Practices that apply to the provision of meteorological services for international air navigation within Australia’s area of responsibility.


a. Demonstrates knowledge of, and can apply, the standards and practices set out by

ICAO, in particular Annex 3.

b. Demonstrates knowledge of, and ensures compliance to, the standards and practices

of the WMO with regard to aeronautical meteorology.

c. Demonstrates knowledge of, and ensures compliance to, the authorisation

requirements for the provision of aeronautical meteorological information under

CAR120 and other relevant legislation.

d. Contributes to the development and maintenance of standards and practices, as

defined by ICAO, WMO and CASA.

e. Ensures compliance of meteorological service for international air navigation with the

provisions of ICAO Annex 3.

f. Conducts routine compliance audits of service providers to ensure that aeronautical

meteorological observations, reports, briefings, forecasts, warnings and advice are

provided in accordance with the requirements in ICAO Annex 3.10

g. Identifies strategies to reduce, with the aim of eliminating, the Contracting State’s

Notification of Differences against the Annexes to the Chicago Convention.

h. Ensures that the Australia complies with the requirements of the World Meteorological

Organization in respect to the qualifications and training of meteorological personnel

providing service for international air navigation11.

i. Plans, organises and coordinates the Meteorological Authority Office including the

formulation of policies, plans and procedures to support the provision of aviation

meteorological services within Australia within the framework of the Global Air

navigation Plan (GANP) and Aviation System Block Upgrades (ABSU).

j. Conducts compliance audits of meteorological reporting service providers to enable

the Director of Meteorology to discharge responsibilities under CAR 120, in particular

those relating to aviation observations and reporting systems.

10

Annex 3 (ICAO, 2013) – 4.3.1 11

Annex 3 (ICAO, 2013) – 2.1.5


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A 1.3 Quality management


Establishes and implements a properly-organised quality management system comprising procedures, processes and resources necessary to provide for the quality management of the meteorological information to be supplied to users.12


a. Demonstrates knowledge of the AS/NZS ISO 9001 quality management standard.

b. Applies the AS/NZS ISO 9001 standard to the Meteorological Authority Office.

c. Manages the ongoing development, implementation and maintenance of the quality

management system, including the relevant documentation.

d. Demonstrates knowledge of SMS and how that applies to aviation meteorology.

e. Ensures that aeronautical meteorological service providers comply with relevant

quality management systems through periodic compliance audits13.

12

Annex 3 (ICAO, 2013) – 2.2.2, 9.4.3 13

Annex 3 (ICAO, 2013) – 9.3.4


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A 1.4 Establish user requirements


Identifies and keeps up-to-date with user requirements within Australia’s area of responsibility, including the Australian FIRs, and arranges for the supply of meteorological information to meet these needs.


a. Demonstrates knowledge of the locations for which meteorological information is

supplied.

b. Demonstrates knowledge of the meteorological information required by operators.14

c. Demonstrates knowledge of the process to establish, in agreement with the operators,

local aerodrome operating minima.15

d. Establishes and maintains a list of criteria for special observations in consultation with

the appropriate ATS authority, operators and others concerned.16

e. Establishes or arranges briefing, consultation, display and/or flight documentation

arrangements to meet the requirements of flight crew members in agreement with the

operator concerned.17

f. Establishes or arranges the supply of aeronautical climatological information required

for the planning of flight operations to aeronautical users as agreed with those

users.18

g. Establishes or arranges the implementation of an agreement with the appropriate

ATS and AIS in accordance with ICAO Doc. 937719.

14

Annex 3 (ICAO, 2013) – 9.1.3 15

Annex 3 (ICAO, 2013) – Appendix 3 2.3.2 (l) 16

Annex 3 (ICAO, 2013) – 4.4.1 17

Annex 3 (ICAO, 2013) – 9.2.1, 9.2.4, 9.3.1, 9.4.1 18

Annex 3 (ICAO, 2013) – 8.1.1 19

Annex 3 (ICAO, 2013) – 4.2


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A 1.5 Advanced communication skills


Establishes and maintains strong communication with regulatory bodies, ICAO, WMO, Bureau Executive and other meteorological authorities, ATS units, operators, aviation service providers and users of meteorological information to facilitate the discharge of the Meteorological Authority Office duties.


a. Establishes and maintains communication with operators requiring meteorological

service.

b. Establishes or arranges the maintenance of user agreements with ATS units and

other operators, as required.

c. Maintains close liaison with relevant agencies including service providers, the DoIRD,

Airservices, CASA and other industry participants regarding regulations and ICAO

meteorological requirements.

d. On request and to the extent practicable, makes available to any other meteorological

authority, to operators and to others within the application of meteorology to

international air navigation, meteorological observational data required for research,

investigation or operational analysis.20

e. Initiates coordinating action with the meteorological authorities of other States with a

view to obtaining from them the reports and/or forecasts required to provide service

for operators and flight crew, as necessary.21

f. Coordinates and responds to ICAO State Letters and ICAO Universal Safety

Oversight Audit Programme (USOAP) requirements, with respect to aeronautical

meteorology.

g. Advises relevant service providers regarding the requirements for the provision of

aviation meteorological services under CAR120 and regarding compliance with the

Annexes to the Chicago Convention and the ICAO Global and Regional Air

Navigation Plan (ICAO Doc 9750 and Doc 9673).

h. Provides expert advice to the Director of Meteorology to enable the discharge of the

duties of the Meteorological Authority for Australia and the authorisation of

meteorological equipment and services under CAR120.

i. Represents the Bureau at inter-departmental, national, and international conferences

and committees—acting as an advocate for the Meteorological Authority and

coordinate the attendance of other Bureau employees as appropriate.

20

Annex 3 (ICAO, 2013) – 8.4 21

Annex 3 (ICAO, 2013) – 9.1.3

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