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Machine-to-Machine Communications – This is Going to be BIG!

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Nancee Ruzicka, Senior Research Analyst OSS/BSS Global Competitive Strategies Stratecast (a Division of Frost & Sullivan) May 11, 2010 Machine-to-Machine Communications – This is Going to be BIG!! © 2010 Stratecast (a Division of Frost & Sullivan). All rights reserved. This document contains highly confidential information and is the sole property of Stratecast. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Stratecast.
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Page 1: Machine-to-Machine Communications – This is Going to be BIG!

Nancee Ruzicka, Senior Research Analyst

OSS/BSS Global Competitive Strategies

Stratecast (a Division of Frost & Sullivan)

May 11, 2010

Machine-to-Machine Communications – This is Going to be BIG!!

© 2010 Stratecast (a Division of Frost & Sullivan). All rights reserved. This document contains highly confidential information and is the sole property of Stratecast. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Stratecast.

Page 2: Machine-to-Machine Communications – This is Going to be BIG!

• Ten times more connected machines than people

• Fifteen times more connected machines than mobile handsets

• Anything can be instrumented

6.8 billion people

4.1 billion mobile handsets

60 BILLION CONNECTED MACHINES!!!

This is going to be BIG!

Page 3: Machine-to-Machine Communications – This is Going to be BIG!

What is M2M?

• In-use for more than 50 years

• Simple Wired sensor that performs a task when triggered

• Fixed communication via phone line or broadband Device connected via phone line or internet to download data

• Embedded mobile communications RFID Fares/tickets Mobile payments

• Smart Grid

• Smart City

• Transportation management

Page 4: Machine-to-Machine Communications – This is Going to be BIG!

How Does it Work?

1. Sensor detects that the vending machine is out of cola

2. Message is automatically sent to the warehouse

3. Inventory is checked and the vending machine is queried to determine what other flavors are needed

4. Route driver is notified that the machine at <<location>> needs to be refilled and sends an updated dispatch schedule along with the quantities of each flavor that are needed.

5. Route driver refills the machine.

6. Warehouse is automatically notified when machine is filled.

7. Inventory is updated

Page 5: Machine-to-Machine Communications – This is Going to be BIG!

Why The Emphasis Now?• Infrastructure refresh is creating critical mass

Volume Global supply chain Efficiency Productivity

• Economics Volume/demand drives innovation Improved manufacturing processes

• Connected Applications Web-based Analytics

•Communications Ubiquitous coverage NFC Regulations are adjusting

ConnectedApplications

EconomicsCSP Network

Infrastructure Refresh

Page 6: Machine-to-Machine Communications – This is Going to be BIG!

Devices, Sensors, and Controllers

Networks and IT Networks and ITNetworks and IT

Users and ApplicationsUsers and Applications

Industry UtilitiesHealthCare

Infrastructure& Buildings

Safety &Emergency

Consumer& Home

Retail &Finance Transportation

Page 7: Machine-to-Machine Communications – This is Going to be BIG!

Participants

• Equipment Manufacturers Industry-specific Mobile device Network equipment

• Software Developers Embedded applications Workflow applications Operations and management applications Integration

• System Integrators Application strategies Customer – application – service – network Multi-vendor integration

• System Enablers Multi-vendor management Global network integration

Page 8: Machine-to-Machine Communications – This is Going to be BIG!

Opportunities

• Communication is key Embedded transmitters need something to talk to Broad deployments favor public networks

• Management becomes critical Network management Data management IT management

• Trusted advisor Security Design Integration

• Partner to deliver value-added products SaaS versions of industry-specific products Access elements, network elements, IT elements Managed services

“Nearly 70% of corporate respondents consider mobile network operators to be desirable partners as the world migrates from standalone embedded mobile devices to systems…” *

* Source: GSMA/Accenture survey of operators, enterprises, and consumers

Page 9: Machine-to-Machine Communications – This is Going to be BIG!

What M2M Customers Want

• Tailored pricing plans for connectivity Usage Quality Service level agreements

• Billing for use of their devices Real-time Transaction-based Policy management

• Manage my devices Monitoring Configuration Provisioning/activation

• Integration of their device with the mobile network

• One-stop for global deployment and support Value-added products and services

Page 10: Machine-to-Machine Communications – This is Going to be BIG!

Challenges

• Finding the right business models

• Availability Access network deployments Data capacity

• Scalability Large, distributed networks High transaction volume Complex data management

• Quality/Reliability Multi-tenant OSS/BSS Multi-industry support Management of the managers

• Interoperability and standards

• Security

• Industry expertise

Page 11: Machine-to-Machine Communications – This is Going to be BIG!

Conclusions

• The timing and technology are right for rapid adoption of M2M

• Enterprises consider IT and networking to be the biggest challenge of deploying and using M2M capabilities

• Business cases for offering products and services to enterprises and consumers must be carefully thought-out and planned

• Lack of interoperability and standards can derail everything

• Security has to be designed in from the start and continuously emphasized

• We’ve already started!!

Page 12: Machine-to-Machine Communications – This is Going to be BIG!

Related Research

• Stratecast OSSCS 11-04: Realizing the Potential of a Smart Grid – Opportunities for CSPs and OSS/BSS Vendors

• Stratecast SPIE 2010 #11: Machine-to-Machine (M2M) Communications – This is Going to be BIG!!

• Frost & Sullivan Energy and Power Systems NF5B: U.S. Smart Grid Market

• Frost & Sullivan Energy & Power Systems N72B-14: U.S. Smart Grid Market – A Customer Perspective on Demand (customer survey)

Page 13: Machine-to-Machine Communications – This is Going to be BIG!

Next Steps

Request a proposal for a Growth Partnership Service to support you and your team to accelerate the growth of your company. ([email protected]) 1-877-GoFrost (1-877-463-7678)

Join us at our annual Growth, Innovation, and Leadership 2010: A Frost & Sullivan Global Congress on Corporate Growth, September 2010, Silicon Valley, California (www.gil-global.com)

Register for the next Chairman’s Series on Growth: The “GIL” (Growth, Innovation and Leadership) Culture: A Critical Element to Long-Term SuccessTues, June 1, 2010, 2 pm ET (http://www.frost.com/growth)

Register for Frost & Sullivan’s Growth Opportunity Newsletters and keep abreast of innovative growth opportunities (www.frost.com/news)

Page 14: Machine-to-Machine Communications – This is Going to be BIG!

For Additional Information

Jake WengroffGlobal DirectorCorporate Communications(210) [email protected]

Nancee RuzickaOSS/BSS Global CompetitiveStrategies(920) [email protected]

Perry Somers

Dir. of Business Development, Stratecast Frost & Sullivan / Stratecast (360) 416-4982 [email protected]


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