Description:
This project was started in 2011. Optimarin approached W2U and explained that they had a lot of Word documents and a high volume of the content was shared in all documents. But due to the nature of Word, they could not achieve any single sourcing. Optimarin thought that there must be single sourcing tools out there and searched the internet. Along came Madcap and the rest is history. Read the case study to see how Optimarin could still fulfill the need for individual manuals for each client without compromising the single sourcing concept of the project.