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KIT – University of the State of Baden-Wuerttemberg and National Research Center of the Helmholtz Association wbk Institute of Production Science www.wbk.kit.edu Made in quality. Made worldwide. Challenges for globally distributed value-added networks. Prof. Dr.-Ing. Gisela Lanza 15.06.2012
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Page 1: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

KIT – University of the State of Baden-Wuerttemberg and National Research Center of the Helmholtz Association

wbk Institute of Production Science

www.wbk.kit.edu

Made in quality. Made worldwide. Challenges for globally distributed value-added networks.Prof. Dr.-Ing. Gisela Lanza15.06.2012

Page 2: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20122 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

wbk Institute of Production ScienceOrganizational Structure

Prof. Dr.-Ing. Jürgen FleischerProf. Dr.-Ing. Gisela LanzaProf. Dr.-Ing. habil. Volker Schulze

Page 3: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20123 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Das Bild kann zurzeit nicht angezeigt werden.Das Bild kann zurzeit nicht angezeigt werden.

Das Bild kann zurzeit nicht angezeigt werden.Das Bild kann zurzeit nicht angezeigt werden.

Production SystemsResearch Topics

ProductionNetwork

Production System

Process

GlobalProduction

Page 4: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20124 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Applied researchApplied research

Industry consulting for German companiesIndustry consulting for German companies

Further education/training/coachingFurther education/training/coaching

International research platformDevelopment of production and product structuresfor local requirements: Design for Low Cost CountryDesign of global production networks

Quality standards within the supply chainSupplier development, global sourcingProduction process optimization

Production management trainingIn-house training, workshopsCoaching, scoutingSino-German student exchange programsUSP: Team including Chinese engineerstrained in Germany (mainly at KIT)

GAMI - Global Advanced Manufacturing InstituteObjectives and Portfolio

Suzhou, China

Page 5: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20125 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Linping

SuzhouInternational Financial Center

Employees:Engineers ~20Administration ~5Students ~5

Education/Trainings:15 Trainings35 Workshops1 University lecture

Current Projects:1 Basic Research Project1 Applied Research Project21 Industry Projects

General InformationFounded in 2008Headquarter at Suzhou

General InformationFounded in 2008Headquarter at Suzhou

Outpost of wbk in China: GAMILocation and Facts 2012

Page 6: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20126 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Discussion4

Quality in global production3

Challenges & potentials2

Global production today1

Agenda

Page 7: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20127 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Steps of globalization

Source: Abele, E.; Kluge, J.; Näher, U. (Hrsg): Handbuch Globale Produktion, Hanser Fachbuchverlag, München-Wien 2006 ISBN: 3-446-40610-7

1850 1930 1980 2000Time

Degree ofglobalization

Overseas productionindependent from

home country

Overseas salesorganizations, Export from home country

World-wide, cross-functionalcooperation in international

supply chains

Page 8: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20128 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

The five types of networks at a glance

Importance of local adaptation and transaction costs Low High

Econ

omie

s of

sca

le a

nd s

cope

Low

Hig

h

“Local for local” –Local production for local markets

“Chain” (Sequential or convergent) –Concentration along stages of production

location/ plantproduction process / manufacturing step

"Hub and Spoke" -Economies of scale and local presence

Today“World factory” –plants supply worldwide

Yesterday

“Web Structure” –closely integrated global network

Tomorrow?

Source: Abele, E.; Kluge, J.; Näher, U. (Hrsg): Handbuch Globale Produktion, Hanser Fachbuchverlag, München-Wien 2006 ISBN: 3-446-40610-7

Page 9: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.20129 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Only one locationDelivers to the entire global marketOnly limited exchange of goods andinformation required

Automobile industry yesterday: World factory

Advantages:

Maximum economies of scale Good utilisation of resources Local pooling of know-how Better specialisation is possible Intensive exchange of knowledge Reduced production time

„World factory" -Plants deliver to theentire global market

Page 10: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201210 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Shifting of world business locationsHigher prices of imported final products must bepayed by the customer (i.e. transport costs, punitive tariffs) Lower image and trust of the customers due toimported products (i.e. „Buy in America“)

Picture: Die Presse, N24

Transfer from world factory to globalization

Direct foreign investment

Challenge

Reasons

Serving new markets via export not possibleFor sustainable development of distant marketsphysical presence is required.

Page 11: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201211 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Automobile industry today: Hub and spokeBased on a spoke structureKnowledge-intensive processes andprocesses offering good economies of scaleconcentrated at a few locations (hubs)Remaining processes distributed to manysmaller locations close to the respectivemarket

Benefits:

Savings from economies of scale at the hubs Additional cost savings from:

smaller shipping volumes lower tariff rates for semi-finished

products lower manufacturing costs

Ability to react quickly

"Hub and Spoke" -Economies of scale and local presence

Page 12: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201212 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Automobile industry tomorrow: Web Structure?

For high value adding within the company and relatively high value densitiesOrders are placed through internal competitionFlexible with regards to peaks in demandExample: Network structure with lead function of individual locations Plants have main responsibility for

characteristic processesSophisticated logistic structure

Benefits:

Levelling of production capacities acrossplants

High flexibility regarding order allocation Relatively high utilisation of capacities Combines the advantages of the basic types

„Web structure" -Closely integrated globalnetwork

Page 13: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201213 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Hypothesis 1: Companies are becoming increasinglyinterlinked.

Reasons

Wish for customizationUse of local knowledge (and culture)Research and development must be close to market andproductionAbility to balance capacities in volatile marketsRealising cost savings through synergies

„Web structure" -Closely integrated globalnetwork

„World factory" -Plants deliver to theentire global market

Yesterday

Tomorrow?

Page 14: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201214 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Discussion4

Quality in global production3

Challenges & potentials2

Global production today1

Agenda

Page 15: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201215 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

4. Adaptation ofproducts to localrequirements and

conditions

4

Challenges & potentials

1. Strategic planningand evaluation of qualityin value-added networks

(VAN)

3. Operative control ofquality within the entire

supply chain

2. Systematic choice ofnew suppliers under

quality aspects

New approaches are required for a joint adaptation of product and production under quality aspects.

Page 16: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201216 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Discussion4

Quality in global production3

Challenges & potentials2

Global production today1

Agenda

Page 17: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201217 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Approaches of wbk

4

1

3

2

4. Adaptation ofproducts to localrequirements and

conditions

1. Strategic planningand evaluation of qualityin value-added networks

(VAN)

3. Operative control ofquality within the entire

supply chain

2. Systematic choice ofnew suppliers under

quality aspects

A comprehensive program of methods and tools was developed.

Page 18: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201218 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Project IQ.net

Quality assurance (QA) aspects are not sufficiently integrated in the modeling and design of distributed global supply chain networks

Development and evaluation of new organizational forms of QA tasks in networks

Analysis and simulation of defect prop-agation within the network (quality bull-whip effect)

Site-specific optimization of quality control loop systems

Analysis and evaluation of multi-site data management systems

Objective: develop innovative methods, models and practical tools for the planning, optimization and control of quality strategies for zero-defect production networks

Page 19: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201219 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Strategic choice of parts and markets Analysis of the companies own abilities

Location-specificproduct design

Dynamic evaluationof supplierdevelopment

2011

1.HJ 2009

2.HJ 2009

1.HJ 2010

2.HJ2010

2013 2014 2015

Einsparungen [in EUR]

Investitionen [in EUR]

-200.000

200.000

100.000

-100.000

400.000

300.000

500.000

-300.000

02012

Project consortium:

Research project q-Sourcing

Page 20: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201220 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Development of practical methods for planning and evaluation ofprocurement in low-cost countries.

Objective

Supply part Company

Supply market

Design for low-cost country sourcingDecision support in supplierchoice

Research project q-Sourcing

Consideration of the three important fields and their interfaces.

Page 21: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201221 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Objectives of the YADE-project

The close interaction in global supply chains requires joint activities like the YADE-project to act socially and environmentally sustainable.

Corporate SocialResponsibility

(CSR)

Sustainableproduction

Efficiency & Effectiveness

High productquality

Page 22: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201222 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

The 3 parts of the YADE-project

1. On-Site Development

Page 23: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201223 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Measures within the YADE-Projekt

Quality management workshop in Xixia

Value stream analysisin ShenzhenMetal cutting

workshop in Shanghai

More than 180 supporting visits and training workshops were conducted within the runtime of the project.

Page 24: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201224 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

2. Supplier trainings

The 3 parts of the YADE-project

Page 25: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201225 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

YADE supplier trainings

Production Management I

Quality Management I

Production Management

II

QualityManagement

IISocial

Standards & Env. Protection

Supply Chain Management

In total 72 training days were conducted, each topic was set up 4 times.

Prof. Lu Jiansha, Zhejiang University of Technology

Prof. Lu Jiansha, Zhejiang University of Technology

Prof. Xiong Wei, Zhejiang University

Mr. Wang Xiaolu, Tüv Süd Shanghai

Syntao Beijing, lecturer team

Dr. Li Binfeng, TsinghuaUniversity Beijing

Page 26: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201226 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Production Management I

Quality Management I

Production Management II

QualityManagement II

Social Standards & Environ. Protection

Supply Chain Management

In total more than 660 employees from suppliers of German companiesattended the YADE-trainings.

YADE supplier trainings

Page 27: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201227 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

3. YADE - Supplier Award

The 3 parts of the YADE-project

Page 28: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201228 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

YADE – Supplier Development Award

YADE Award CeremonyFriday, March 30, 2012

German Centre for Industry and Trade Shanghai

Page 29: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201229 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Material flow, handling, qualitymanagementTools, fixtures, machineproductivityProductiontechnology, process flow

Change ofproduct designChange offunctionality orcustomer benefit

Hypothesis 2: A joint adaptation of product andproduction is required.

Adaptation of productiontechnology

Adaptation of product

design

A successful production in global production networks requires a joint adaptation of product and production.

Page 30: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201230 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Summary & Outlook

Hypothesis 1: Companies are becoming increasingly interlinked.Hypothesis 2: A joint adaptation of product and production is required.

Objectives for new quality-oriented approaches:• Control of cross-company quality management• Improvements in quality through integrated product and production

adaptations.

Approaches of wbk:

Innovative methods for a global quality management

Operative control of qualitythrough supplier development

Quality-oriented procurementand product adaptation

Page 31: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201231 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Discussion4

Quality in global production3

Challenges & potentials2

Global production today1

Agenda

Page 32: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201232 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

Thank you for your attention!

Prof. Dr.-Ing. Gisela Lanza

wbk Institute of Production Science

www.wbk.kit.edu

Tel.: 0049 721 608 44017

Mail: [email protected]

Karlsruhe Institute of Technology (KIT)Kaiserstr. 12 D-76131 Karlsruhe

Page 33: Made in quality. Made worldwide. Challenges for globally ... · 3© 10.05.2012 wbkInstitute of Production Science Prof. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing.

10.05.201233 © wbk Institute of Production ScienceProf. Dr.-Ing. J. Fleischer, Prof. Dr.-Ing. G. Lanza, Prof. Dr.-Ing. habil. V. Schulze

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