Madeleine Sendek Branding and Marketing Strategy
A) Overall approach: Gymfinity is an affinity group career site that connects collegiate gymnasts searching for jobs and internships with gymnastics alumni working in many fields. Gymfinity provides a variety of personalized career services such as resume and cover letter editing, alumni connection resources, and resume-‐building skills and certificate opportunities. One of the biggest differentiators between Gymfinity and other career sites is that we travel to the colleges and personally meet each of the candidates to better understand their career goals and aspirations. We offer onsite services including hands-‐on application editing workshops, and resume-‐builder skill events such as CPR certifications, Excel training, and leadership seminars. I am targeting NCAA gymnasts and my goal is to help gymnasts secure jobs and internships immediately after college, and to keep athletes connected to the sport they were a part of their entire lives throughout their careers and in the next stages in their lives. I want my customers to think of my business as a pathway to stay connected to the sport, network with NCAA alumni, and as a resource to make them the most competitive job applicants on the market. My goal is to make my customers choose me over generic resume editors and college career centers. I positioned Gymfinity to be the first communication network designed solely for NCAA gymnasts and alumni, and the only traveling career development workshop run by an NCAA gymnastics alumna for college gymnastics teams. I will differentiate myself from my competitors by providing specialized services. My workshops will be flexible, based on the team’s needs and schedules, and I will give every athlete participating in the workshop access to the online connection network. This will be different from other services on the market because the users will be more comfortable and willing to interact online because of their gymnastics backgrounds. Gymfinity is the first job preparation and application workshop service that connects NCAA gymnasts and alumni, while providing resume-‐building tools and skill-‐development resources for current NCAA gymnastics student-‐athletes. Unlike other career development providers, this workshop-‐based program focuses on using gymnastics connections to create professional opportunities and relationships. My brand promise is to provide my customers with the ability to use their gymnastics connections to get ahead and set them apart during the job preparation and application process. The key benefits of Gymfinity are that it:
• Enables gymnasts to use their gymnastics connection to get ahead • Improves your team’s reputation for recruits • Secures jobs and internships through the connection builder • Adds new skill and experience to your updated resume or CV • Represents your school in your career
B) Key Competitor Profiles: College Career Centers-‐ Example Hamline Career Development Center (CDC): Hamline’s CDC helps students find jobs, internships, interview, connect with alumni through sponsored events and web sites such as Piper Connect and Career Link, and offers mock interviews. The CDC and other college career centers will be my main competitors. They have a price advantage over my service, but my service is different because my connection network, based on gymnastics affinity groups, offers a stronger student-‐to-‐alumni connection than a relationship based solely on attending or graduating from the same university. Linkedin-‐ A social networking site used to connect professionals. My service is different from LinkedIn because while anyone can use LinkedIn, my connection website is exclusively for NCAA gymnasts only. My service is also more comprehensive, meaning I am proving career application resources including resume and cover letter editing, and I help the student athletes find new resume skill sets and certification opportunities to serve as resume enhancers. Job recruiters-‐ Example: The Recruiter Network-‐ Job recruiters will help the students find jobs, and provide some individual services, but I will be working with the athletes in-‐person at talking to the first hand. , I already have an advantage because of my ability to connect the athletes to other NCAA gymnasts. The Recruiter Network functions by collecting job seekers’ resumes and posting them on their website, and then they help find job matches for the customers. Companies like The Recruiter Network are competing with me, because they are also working to connect students to jobs. Generic resume writing companies-‐ These service also provide the physical materials to help students with updating resumes and writing cover letters, however many of these companies are based primarily online, and the work becomes more the work of the company than the student. This places students at a risk for a lack of originally, which will inhibit their ability to stand out in the job pool.
C) Customer Profiles: My primary customers include NCAA gymnastics teams. I will be selling to the gymnastics coaches, the colleges’ athletic directors, and the athletes individually. Placing ads in places where gymnasts and coaches will both see them will inform and remind my customers and audience about how I can help them and their teams. I am selling to the coaches because if their athletes are more likely to secure jobs after college, it is another selling point for recruiting athletes. The gymnasts are the audience and, possibly secondary customers, because although most of my business will be conducted at the team level, my services will also be available on an individual basis.. (I concluded this after the interview process of this project, and realized most college students would be unable to pay for my service on their own.) The team coaches are encouraged to spend money toward the personal development of their teams. The amount of money coaches have varies, and is greater in Division 1 schools, but coaches do have the ability to budget their team expenses. Additional secondary customers include other college sports teams interested in buying the gymnastics service. Expanding my services to other teams will allow me to work with more athletes while I am already visiting the schools. I will start this customer base without the alumni connection network aspect, but I will still keep track of the athletes’ contact information and career interests in case their sports teams become a greater part of business. My business location will serve my customers needs because I do not need a physical space to serve the student athletes. I will travel to colleges, and will work with the athletes in an open space at the university, like a classroom or section of the library. I will also have a marketing website that will be used to attract new customers and promote my business. From the marketing website, users of the alumni connection network site will be able to login, edit their own profile and connect with alumni. Customer demographics: NCAA Women’s Gymnastics programs: 82 NCAA Men’s Gymnastics programs: 21 Buying and Spending: I am primarily selling to gymnasts and college gymnastics coaches. I will focus my ads on collegiate gymnasts because they will be the consumers of my products, but I will also appeal to coaches because in most schools, they will be the main source of funding for the program. Division III funding of athletics-‐
Colleges fund most of the athletic departments’ operating expenses; raised funds/ donations are not a part of the colleges’ operating expenses. Fundraising and donations are important for Division III athletics because Division III programs do not offer athletic scholarships. Example: At Hamline, the athletes hold a Piper Cup challenge and they compete against each athletic team for the highest point total based on GPA, MIAC finish, school-‐wide event attendance, and community service. The award for winning the Piper Cup $1,000-‐2,000 to support the winning team’s sports program. These types of fundraising events are common in Division III schools, and give coaches more reasons to use the money for additional resources to help their athletes develop personally. D) Advertising Approach:
• Website banners-‐ make these focused on gymnastics, use clever word play and sayings that use both gymnastics and job themes
• Place large ad banners at big Division I gymnastics meets, also keep banners
up during other sports events because athletes, alumni, and gymnastics coaches are likely to attend
• Place adds in USA Gymnastics Technique magazine and Inside Gymnastics
Magazine
• Place online ads on high-‐traffic gymnastics websites: USA Gymnastics (This is the official USA gymnastics website where athletes and coaches find gymnastics news, event information, meet results, educational materials, and other gymnastics resources. Placing ads here will be an important part of my advertising approach because it will reach a lot of gymnasts and coaches.
I will also place ads on FloGymnastics. FloGymnastics’s main purpose it to provide video news about excelling gymnasts, college teams, and club teams. It is very popular among college gymnasts and is an important recruiting site for coaches. Placing ads on FloGymnastics will also provide a lot of ad exposure. Additionally, FloGymnastics has a strong social media presence, which means if their posts are receiving a high volume of market share and views on social media; it will link viewers back to their website where they will see the Gymfinity ads.
College Gym Fans is another website where I will place online ads because, this is one of the most used college gymnastics recruiting websites. I am interested in placing ads here because the coaches of the college teams usually have their own team budgets, and can choose whether they think Gymfinity would be beneficial purchase.
• Other college sporting events at Big Division I schools • USA Gymnastics Congress booth-‐ August 17-‐20 in Anahei, California • Athletic website selling gymnastics sports gear: Ten-‐O, GK, Gym Supply • Social media – large presence, this is already a place where gymnasts connect
and share videos. Posting on social media will help raise awareness about Gymfinity and convince people that my service will benefit them, and provide a better experience and success rates than Gymfinity’s competitors.
E) Sample Advertisements
Logo/ with the tagline written in smaller text below: I chose to make a text logo for Gymfinity and I made the Gym text purple and the finity text black. I choose these colors because purple is not a common color for businesses, but it is a popular color for gymnastics leotards. I created the name Gymfinity from the idea Gym affinity, (affinity use here meaning natural connection) and a possible street name for Gymfinity is Gymfin. My tagline “Connecting gymnasts to jobs” is simple and explains a main benefit of my business to my customers.
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