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    Doing Business

    in the Madrid RegionA guide to investing, working and living in Madrid

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    From the President of the Madrid Regional Government,Esperanza Aguirre

    FOREWORD

    It is a pleasure to present this practical guide to

    investing and doing business in the Madrid Region.

    This guide will help you answer the key questions you may

    face when establishing a business in a new location

    including procedures for setting up a company, operational

    costs, business culture, and the political, fiscal and legal

    framework.

    With this guide we hope to provide a practical illustration of

    the ease of investing in Madrid and of the business-friendly

    environment that we have strived to create and maintain.

    This business-friendly approach is one of our principal

    advantages afforded to international business people.

    In supporting public-private partnership, the Madrid

    Regional Government acts as a partner in your business

    endeavours. Through our trade and investmentdevelopment agency, PromoMadrid, the Regional

    Government of Madrid is committed to supporting the

    business entrepreneur every step of the way, helping to

    make the right investment decisions.

    As a demonstration of Madrids open and business-friendly

    environment, we should mention how Madrid is the first

    region in Spain for company set-ups. Today around 4,000 of

    all businesses in Madrid are foreign companies and 40% of

    all foreign firms in Spain have chosen Madrid as their base.

    Needless to say, it is not only this open approach to foreigninvestment that makes us attractive, but several other

    attributes. Madrid has experienced a substantial and

    sustained growth that today makes it one of the most open,

    dynamic and competitive locations for international

    business. This together with its recognised expertise in

    professional services, availability of international education,

    and the fast and efficient logistics and communications

    infrastructures, have named Madrid a world-class business

    environment for international trade and investment. On top

    of this, we enjoy one of the best climates and an enviablequality of life. Where better to invest, work or live?

    Come and discover all that Madrid has to offer. Let us be

    your host and guide you along the way.

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    Index

    1. THE MADRID REGION 5

    1. Geography and Population 6

    2. Political Situation 7

    3. Economy 8

    2. BUSINESS IN THE MADRID REGION 11

    1. Setting-Up 12

    1.1. Types of Business Organization 12

    1.2. Procedure for Setting Up a Company 15

    1.3. Labour Regulations 17

    1.4. Financial Support 21

    1.5. Accounting, Auditing and Corporate Taxation Regulations 22

    2. Banking 25

    2.1. General Information 25

    2.2. Non-Resident Operations 25

    3. Infrastructure 27

    3.1. Transport 27

    3.2. Industrial and Technological Base 29

    3.3. Business Parks and Business Centres 30

    3.4. Telecommunications 31

    4. Operational Costs 32

    4.1. Labour Costs 32

    4.2. Utility Costs 33

    4.3. Real Estate 35

    5. Business Culture 365.1. Business Communication and Behaviour 36

    5.2. Social and Business Interaction 36

    5.3. Doing Business 36

    5.4. Handy Tips 36

    5.5. Business Working hours 37

    5.6. Public Holidays 37

    3. LIVING IN THE MADRID REGION 39

    1. Legal Status of Foreigners 40

    1.1. Visas 40

    1.2. Work Permits 41

    1.3. Permanent Residence Permit 42

    1.4. Foreigner Identification Card 42

    2. Personal Taxes 43

    3. Living in Madrid 44

    3.1. General Information 44

    3.2. Residential Areas 44

    3.3. Buying Property 46

    3.4. Renting Property 48

    4. Education and Health 49

    4.1. Education 49

    4.2. Health 50

    5. Transport Services 51

    5.1. Airports 51

    5.2. Trains 51

    5.3. Underground 51

    5.4. Taxis 52

    Websites 54

    About PromoMadrid 56

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    Table

    sandMaps

    1. Map of Madrid Region 6

    2. Madrid Region in Brief 7

    3. Composition of GDP in the Madrid Region 8

    4. Differences between S.A. and S.L. 13

    5. Differences between Autonomous Entrepreneur and Single Shareholder Company 13

    6. Differences between a Branch and a Subsidiary 14

    7. Social Security Contribution Bases (Euro) 19

    8. Social Security Contribution Rates (Percentage) 20

    9. VAT Rates 25

    10. Main Motorway map of the Madrid Region 27

    11. Main Railway Map of Spain 28

    12. Map of Main Logistics Centres in the Madrid Region 29

    13. Map of Science and Technology Parks in the Madrid Region 31

    14. Average Labour Cost in the Madrid Region (Euro per Hour) 32

    15. Half-Yearly Electricity Prices for Industry in Spain (Euro per KWh, VAT excluded) 33

    16. Gas Prices for Industrial Use in Spain (Euro per Gigajoule, VAT excluded) 33

    17. Price of Telephone Landlines in Spain (Euro per 10 Minute Call, VAT included) 34

    18. Price of ADSL Packages for Businesses in Spain (Euro per Month) 34

    19. Office Rental Prices in the Madrid Region (Euro per Square Metre per Month) 35

    20. Industrial Building Prices in the Madrid Region (Euro per Square Metre) 35

    21. Business hours in Spain 37

    22. Employee Work Permits 41

    23. Self-Employed Work Permits 41

    24. Special Work Permits 41

    25. Map of Residential Areas in Metropolitan Madrid 45

    26. Housing Market in the Madrid Region (Euro) 46

    27. Rental Market in the Madrid Region (Euro) 48

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    GENERAL PROFILE OF

    the Madrid Region

    DOING BUSINESS IN THE MADRID REGION

    Geography and Population

    Political Situation

    Economy

    [ 1 ]

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    Boadilla del Monte

    Majadahonda

    Las Rozas

    Colmenar Viejo

    Aranjuez

    MADRID Coslada

    Legans

    Alcorcn

    Mstoles

    GetafeFuenlabrada

    PintoParla

    Arganda del Rey

    Torrejn de Ardoz

    Alcal de Henares

    San Sebastin de los ReyesAlcobendas

    Tres Cantos

    Pozuelo de Alarcn

    The Madrid Region, one of the 17 regions

    of Spain, is geographically located at the

    centre of the country. The countrys

    capital, the city of Madrid, has been the

    capital since King Phillip II moved the seat

    of government there in 1561 to symbolise

    the unification and centralisation of the

    country and to provide a location from

    which he could efficiently communicate

    with every corner of the nation.

    Today, the Madrid Region has a

    population of more than six million

    inhabitants. The city of Madrid, together

    with more than 40 other medium-sized

    towns and cities, make up the

    metropolitan area where over five million

    people live. The vast, modern city itself

    has an ever increasing population of

    currently more than three million and

    accounts for most of the population andeconomic activity of the region.

    Five of the main smaller cities of the

    region are located in the south-west of

    the region. These are Mstoles, Getafe,

    Legans, Fuenlabrada and Alcorcn

    whose combined populations add up to

    almost a million people. The large towns

    of Alcobendas, San Sebastin de los

    Reyes, and Tres Cantos are to the nor th

    of the city. To the west are the towns of

    Pozuelo de Alarcn, Boadilla del Monte,

    Majadahonda and Las Rozas. Finally,

    Coslada and San Fernando de Henares

    are located to the east of the capital, near

    Madrid Barajas International Airport.

    Motorway, train and, in some cases,

    underground connections allow for easy

    access to and from Madrid city to these

    surrounding areas.

    DOING BUSINESS IN THE MADRID REGION > The Madrid Region

    Map of the Madrid Region

    6

    [ 1 ] Geography and Population

    Today, the Madrid Regionhas a populationof more than six

    million inhabitants

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    [ 2 ] Political Situation

    Plaza de Cibeles

    The Plaza Cibeles is located

    in the centre of Madrid city.

    In the centre of the plaza is

    the famous Cibeles Fountain

    and each one of the four

    corners of the plaza is

    presided by an emblematic

    building or palace.

    Designed and sculpted in 1782

    by the architect Ventura

    Rodrguez, it is one of the

    most emblematic and

    representative points

    in the city.

    Madrid is recognized worldwide for its

    open green spaces, even more of which

    are currently being created in both the

    capital and surrounding areas. The cityhas 16 square metres of such spaces per

    resident, which is higher than both the

    European average and the World Health

    Organization's recommendation.

    Moreover, mountains are easily accessible

    only 50 kilometres outside Madrid.

    According to the Meteorology Institute of

    Spain, Madrid enjoys approximately 2,700

    hours of sunshine per year.

    Spain is governed by a parliamentary

    monarchy. The current Head of State is

    King Juan Carlos I. As Head of State he

    must appoint the President of the

    Government (also known as the Prime

    Minister), who is elected by a system of

    universal suffrage for terms of four years.

    Spain is divided into 52 provinces which

    are grouped into 17 regions (Comunidades

    Autnomas), each of which has its own

    legislative assembly and regional

    government.

    The Madrid Region is comprised only of

    the Province of Madrid.

    As a result of the last general election in

    Spain which took place in March 2008,

    the governing party is the Spanish

    Socialist Workers Party, or PSOE (169 out

    of 350 parliamentary seats). The

    opposition is the conservative Peoples

    Party, or PP (153 seats). The current

    Prime Minister is the PSOEs Jos Luis

    Rodrguez Zapatero. The next Spanish

    elections will be held in March 2012.

    The President of the Madrid Regional

    Government is Esperanza Aguirre. She

    belongs to the PP and was re-elected in

    May 2007. The next elections to the

    Regional Government will take place in

    2011.

    Spain joined the European Union in

    January 1986 and is a Founding Member

    of the European Monetary Union (1999).

    7

    MADRID REGION IN BRIEF

    Area 8,028 km2 (1.6% of national territory)

    Population 6,271,638 million (13.59% of population of Spain)

    Foreign population 1,005,381 (16.03% of Madrid population)

    Number of Municipalities 179

    Language Spanish (about 400 million speakers worldwide,

    3rd most spoken language in the world)

    GDP per capita c32,047 (29% above EU-27 average

    and highest in Spain)

    Source: National Statistics Institute, Madrid Statistics Institute, Eurostat (2009)

    DOING BUSINESS IN THE MADRID REGION > The Madrid Region

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    Spain has the eighth largest economy of

    the OECD countries and is one of the

    most economically dynamic countries in

    the world. The Madrid Region is one of

    the most developed regions of Spain.

    The region represents 18.7% of Spanish

    GDP. Its average annual growth rate since

    2000 has been 4%. In 2007 GDP per

    capita in Madrid was a32,047 ($43,887*)

    at current prices, the highest in the

    country and higher than the EU average

    (a24,900 or $34,100).

    In addition, Madrid is one of the best

    performing regions in the EU. The region

    has had one of the highest job creation

    figures in the EU over recent years.

    The Madrid Region accounts for 17% of

    Spanish foreign trade. It is the countrys

    leading recipient of foreign direct

    investment. In 2006 the region received43% of total foreign direct investment

    into Spain, and in 2007 that figure rose to

    77%. Thanks to Spains EU membership

    and the EUs expansion to include more

    countries, businesses established in

    Madrid have access to the worlds largest

    DOING BUSINESS IN THE MADRID REGION > The Madrid Region

    8

    [ 3 ] Economy

    A tunnel cut out of stone, following the passage of the tunneling machine for the M-30 motorway

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    single market of more than 450 million

    people, accounting for approximately 18%

    of world trade and more than 28% of the

    world's GDP.

    Moreover, Madrid is an access platform to

    markets in the Mediterranean Arc with

    600 million people. EU membership has

    been very beneficial for the Spanish

    economy. The Stability and Growth Pact

    guarantees a stable economic

    environment, while the introduction of

    the Euro has simplified transactions,

    made access to financial markets cheaperand easier and enhanced Spains

    competitiveness.

    The region has a modern economy in

    which the service sector is the main

    creator of wealth and accounts for 77% of

    regional GDP. Here more companies than

    in the Spanish economy as a whole have

    shifted from agriculture and industry to

    services.

    Financial and business services, transport,

    real estate, communications as well as

    retail and manufacturing are the most

    important sectors. Business servicecompanies are widespread across the

    metropolitan, north-eastern and north-

    western as well as southern towns; while

    financial services are concentrated in the

    city centre.

    Madrids southern fringe and the nearby

    metropolitan area are where industry is

    concentrated. In these areas you will find

    clusters of important automotive,electronics, paper and metal working

    factories. The northern and north-eastern

    areas are also industrial hubs of the

    region, with chemical, technological and

    service companies. In addition, most

    Spanish official state agencies and

    institutions have their main offices in the

    city.

    (*) Average 2007 exchange rate: 1 euro equivalent

    to 1,3 US dollars

    Madrid is one of the bestperforming regions

    in the EU. The region hasa modern economy in

    which the service sector isthe main creator of

    wealth and accounts for77% of regional GDP

    COMPOSITIONOF GDP

    percentage of GDP

    Agriculture 0.2

    Construction 11.5

    Industry 10.8

    Services 77.5

    Source: Madrid Statistics Institute (2008)

    9

    DOING BUSINESS IN THE MADRID REGION > The Madrid Region

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    BUSINESS IN

    the Madrid Region

    2 ]

    DOING BUSINESS IN THE MADRID REGION

    Setting-Up

    Banking

    Infrastructure

    Operational Costs

    Business Culture

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    1.1. Types of Business Organization

    There are several options for a foreign

    investor wishing to operate in the Madrid

    Region. The main options are:

    Creation of a Spanish company.

    Opening of a local branch/division.

    Association with an already established

    business.

    Sole Trader

    An individual can also own and manage abusiness, providing the capital and

    assuming the risk either as an

    'Autonomous Entrepreneur' (Empresario

    Autnomo)or creating a Single

    Shareholder Company (Sociedad

    Unipersonal), that can take any of the

    three forms mentioned.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    12

    [ 1 ] Setting-Up

    MOST COMMON TYPES OF BUSINESS ENTITIES

    Sociedad Annimaor S.A. (Public Limited Company or PLC)

    Provides for members liability to be limited to their investment in the corporation and

    for shares to qualify as publicly tradable securities. Shares in an S.A. may be listed on

    the Spanish Stock Exchange.

    Sociedad de Responsabilidad Limitadaor S.L. (Private Limited Company or Ltd)

    Members liability is limited to their investment in the company, but this form of

    business entity does not allow shares to be traded publicly and, therefore they may

    not be listed on the Spanish Stock Exchange.

    Sociedad Limitada Nueva Empresa(New Business Limited Company)Very similar to Private Limited Company, but has the advantage of faster

    incorporation and fewer administrative procedures. There are some restrictions

    regarding partners who cannot be legal entities, rather individuals, and cannot be

    partners of another New Business Limited Company. There is also a di fference

    regarding maximum share capital, which cannot exceed a120,202.

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    Traditionally, the PLC (S.A.) has been by

    far the most commonly used form.

    The Ltd (S.L.) has become increasingly

    popular over recent years. The formsmost commonly adopted by foreign

    investors are: S.A., S.L., branches and

    joint ventures. Some of the salient

    features of these forms are

    summarised below:

    Individuals who want to operate

    personally in Madrid can choose to work

    as either autonomous entrepreneurs or

    to create a single shareholder company.

    In the case of the former, there is no

    distinction between the entrepreneur and

    the business, that is to say, the

    entrepreneur is solely responsible and

    may have to bear personal liability for

    business debts. It is a form often used by

    shop owners and some independent

    professionals such as lawyers and

    doctors.

    On the other hand, a single shareholder

    company can be either an S.A. (Sociedad

    Annima Unipersonal)or S.L. (Sociedad

    Limitada Unipersonal), but it must have

    only one member.

    The legal personality of the entrepreneur

    and the company are separate.

    The procedure for setting up a singleshareholder company is more complex

    and costly than that for autonomous

    entrepreneurs.

    Individuals who wantto operate personally

    in Madrid can choose

    to work as eitherautonomous

    entrepreneursor to create a single

    shareholder company

    DIFFERENCES BETWEEN S.A. AND S.L.

    Requirements

    Shared Capital

    Capital Contributors

    Debenture

    S.A.

    Minimum of a60,101 divided

    into shares

    Minimum payment of 25%

    per share upon

    incorporation

    S.A. can issue debt as a

    means of raising funds

    S.L.

    Minimum of a3,005 divided

    into shares

    Must be fully paid-up at the

    time of incorporation

    S.L. cannot issue debt as a

    means of raising funds

    DIFFERENCES BETWEEN AN AUTONOMOUS ENTREPRENEUR

    AND A SINGLE SHAREHOLDER COMPANY

    Legal Personality

    Minimum capital

    Liability for debts

    Tax on Profits

    Source: Madrid Regional Government

    Autonomous entrepreneur

    No separate personality for

    entrepreneur and companyNo minimum

    Unlimited

    Personal Income Tax (IRPF)

    Single Shareholder Company

    Entrepreneur and company

    are different entitiesa3,005 (S.L. minimum)

    Limited to the contribution to

    capital

    Corporate Income Tax

    (Impuesto de Sociedades)

    13

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

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    Single shareholder companies have to

    comply with the same regulations as

    those for an S.A. or S.L., with a few

    differences: All documents, correspondence and

    announcements from the company

    must state that it is a single

    shareholder company.

    Contracts between the company and

    the sole member must be in written

    form.

    The decisions of the sole member must

    be included in the corporate minute

    book (the same as if there were aBoard).

    A foreign investor may also operate in

    Madrid through a local branch

    (or division) that is an entity with

    permanent representation and a certain

    degree of management autonomy,

    but without legal personality in Spain.

    As regards foreign investment, the branch

    must have a representative who is legally

    appointed by the company's head office.

    Finally, foreign investors may decide to

    operate in Madrid through the creation of

    a joint venture with a local company. The

    joint venture may take any of the legal

    forms set out above (usually an S.A. or an

    S.L.).

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    14

    A foreign investor mayalso operate in Madridthrough a local branch

    DIFFERENCES BETWEEN A BRANCH AND A SUBSIDIARY

    Minimum capital

    Legal personality

    Shareholders liability

    Branch

    No minimum capital

    Same legal personality as

    parent company

    No limit on parent

    companys liability

    Subsidiary

    Depends on business type:

    a3,005 (S.L.) or a60,101 (S.A.)

    Separate legal personality

    Liability limited to the amount

    of capital contribution

    Madrid at night

    La Puerta de Alcal and

    Calle Alcal

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    1.2 Procedure for Setting Up a

    Company

    Spain operates a very accessible and

    unrestricted system for foreigninvestment and there are almost no

    mechanisms for the control or

    authorisation of investments before

    they are made.

    The only exceptions are investments

    related to the defence sector and

    investments from tax havens. Other types

    of investment that may be subject to

    specific regulations relate to certainsectors such as air transport, television,

    radio, gambling, raw materials,

    telecommunications and arms

    manufacture.

    The procedural formalities necessary to

    create a company (whether an S.A. or

    S.L.) with the required legal status and

    capacity to start any economic activity in

    the Madrid Region are listed on thefollowing page. In some cases additional

    steps may be required.

    >> see chart on next page

    An easy way to go through the process is

    to go to the Ventanilla nica Empresarial

    the one-stop-shop for businesses.

    There, the administrative process is made

    much simpler since local, regional and

    national institutions are all represented

    under one roof.

    Another alternative is sub-contracting

    these procedures. Local law firms provide

    a company-creation and registration

    service at limited cost. It is advisable to

    use the services of a Spanish lawyer to

    set up a business.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    15

    An easy way to set up acompany is to go to the

    Ventanilla nica

    Empresarial,the one-stop-shopfor businesses for

    setting up a company

    Coslada Dry Port

    The loading docks at the Dry

    Port of Coslada, the largest of

    its kind in Europe

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    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    16

    STEPSFOR SETTING-UP A COMPANYIN THE MADRIDREGION

    1st) NIE: If the company is to be established by a non-resident foreigner, he or she will

    need to apply for the Foreigner Identification Number (Nmero de Identificacin de

    Extranjero, NIE)in order to undertake the other formalities.

    2nd) Company name registration: One must apply for a certificate issued by the

    Mercantile Registry (Registro Mercantil), confirming that the name intended for use is

    not already registered.

    3rd) Share capital: Deposit the share capital in a bank account in the company's name.

    The amount of capital will depend on the type of company to be set up (e.g. for a

    private limited liability company, the minimum deposit will be a3,005.06).

    4th) Power of attorney: The granting of a power of attorney is required for the

    incorporation of the company if the individual or representative of the legal entity

    cannot be present in Madrid to complete the other formalities.

    5th) Deed of incorporation: the founding members sign the company's Deed of

    Incorporation before a notary that includes explicitly the appointment and acceptance

    of the company directors. At that time, the name certification and bank receipt,

    confirming that the appropriate deposit has been made, will be required.

    6th) NIF:Application for a company Tax Identification Code (NIF)at the local Tax

    Office (Delegacin de Hacienda).

    7th) Stamp duty: Payment of stamp duty at the local Tax Office. The Deed of

    Incorporation and NIF will be required. This must be done within 30 business days of

    incorporation.

    8th) Company registration: Registration of the company with the Mercantile Registry.

    Deed of Incorporation will be required, and the registration needs to be made within 2

    months after the Deed is granted. Any company interested in doing business with a

    Spanish company may consult the Company's Registry in order to seek accurate

    information about that company.

    9th) Declaration of foreign investments: Foreign investments used for the setting-up

    of a company in the Madrid Region must be declared to the Spanish Investments

    Register (Registro de Inversiones)of the Ministry for Industry, Tourism and Trade(Ministerio de Industria, Turismo y Comercio). The declaration must be made ex-post,

    unless the investment source is considered a tax haven by the Spanish legislature.

    Investors may be required to present additional documentation.

    10th) Economic Activity Tax: Registration with the Tax Office for Economic Activity

    Tax (Impuesto de Actividades Econmicas). The Spanish Tax Office (Agencia

    Tributaria, AEAT)will ask for certain company details: a description of the activity to

    be carried out, the start date of the activity, a description of the business premises,

    etc. An official activity code will be allocated to enable the company to pay this tax.

    11th) VAT: Registration for Value Added Tax (IVA).

    12th) Business Opening Licence: Application for the business opening license to the

    Town/City Council (Ayuntamiento). The company will be required to present the floor

    plan of its business premises and its general location, a description of the company

    activity and the receipt for local tax payment.

    13th) Social Security Authority: Registration of the company with the Social Security

    Authority (Tesorera General de la Seguridad Social).

    14th) Opening of the work place: Communication of the opening of the workplace or

    resumption of economic activity must be filed with the Regional Labour Authority

    (Direccin General de Trabajo)within the first 30 days of the start of activities andthe opening of the workplace.

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    Cuatro Torres Business Area (CTBA)

    The Four Towers Business Park is located just by the Paseo de la Castellanas north end.

    The business park is formed by the four tallest buildings in Madrid and, in fact, in all of Spain:

    Torre Caja Madrid (250 m.), Torre de Cristal (249 m.), Torre Sacyr Vallehermoso (236 m.)

    and Torre Espacio (223 m.).

    same throughout Spain), regional and

    local holidays. In addition, workers have

    the right to an annual paid vacation

    period of at least thirty calendar days.

    Possible vacation dates should be

    confirmed at least two months in advance

    (most of the vacation is usually taken

    during the summer period).

    RECRUITMENT

    Employment contracts may be signed for

    fixed or indefinite terms. Unfair termination

    of contract entitles the worker to receive

    compensation. Temporary contracts need tobe justified under certain circumstances

    established by law. Temporary contract

    without this justification would be deemed

    permanent. Temporary employees generally

    become permanent after working 24 months

    in a period of 30 months. There are two main

    types of temporary contract:

    Training contracts: work experience

    contracts (for people with degrees or

    other qualifications) and traineecontracts (for people without

    qualifications).

    Other temporary contracts: contracts

    for a specific project or service,

    contracts due to production overload

    and substitution contracts.

    The law grants incentives to companies

    that give permanent contracts, especially

    when the worker belongs to specific

    groups: women, young people, people

    over 45, people with disabilities, etc.

    Temporary recruitment is possible

    through a Temporary Job Agency

    (Empresa de Trabajo Temporal, ETT).

    ETTs select and provide temporary

    workers to other companies. A work

    contract exists between the ETT and the

    worker, not between the client company

    and the worker.

    Employment contracts are usually full-

    time, but part-time contracts are possible.

    Part-time workers have the same rights

    as full-time workers, which are defined

    considering the hours worked.

    DISMISSAL

    Legislation regulates three principal

    causes for the dismissal of an employee:

    Collective redundancy: when thedismissal affects a large number of

    workers in a determined frametime (the

    minimum number depends on the size

    of the enterprise).

    A collective redundancy requires

    consultation with workers'

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    representatives and an administrative

    procedure to obtain approval from the

    labour authorities.

    Objective causes: these include

    incapacity, economic or production

    reasons, workers prolonged

    absenteeism, etc. The dismissal

    requires prior written notice of at least

    30 days.

    Disciplinary action: this includes

    serious absenteeism, insubordination,

    misconduct, bad faith, etc. The

    dismissal requires written notice.

    A dismissal fulfilling the criteria for legal

    reasons is a justified dismissal. If there is

    no legal cause or the dismissal

    procedure is incorrect, it is considered

    an unjustified dismissal:

    In case of a justified dismissal for an

    objective cause, the worker may be

    entitled to severance pay, consisting of

    20-days salary per year worked, up to

    12 months' salary. In case of a justified dismissal for

    disciplinary reasons, the worker is not

    entitled to severance pay. The

    employer can either reinstate the

    worker or terminate the contract,

    making a severance payment higher

    than in a justified dismissal (45-days

    salary per year worked, up to 42-

    months salary).

    In some serious cases (that is violation

    of fundamental rights), the dismissal

    will be declared null and the employer

    will be required to immediately

    reinstate the worker and pay any

    unpaid salaries.

    MINIMUM WAGE

    Spanish legislation establishes a

    minimum wage for all workers regardless

    of their job, called Inter-professionalMinimum Wage (Salario Mnimo

    Interprofesional). Its amount is raised

    annually, in line with inflation and the

    labour policy of the Government.

    In 2009, the minimum wage was a8,736

    per annum for a full-time worker. This

    figure should be adjusted according to

    the hours worked in the case of part-

    time employees.

    SOCIAL SECURITY CONTRIBUTIONS

    Under the general system, both

    employer and employee contribute to

    Social Security. Employees are classified

    according to a number of professional

    and job categories for the purpose of

    determining their social security

    contributions. Each category has

    maximum and minimum contribution

    bases, reviewed annually. Each year the

    minimum bases are increased according

    to the professional categories and

    contribution groups, by the samepercentage increase in the minimum

    inter-professional wage.

    19

    SOCIALSECURITY CONTRIBUTION BASES (EURO) 2009

    EUROS PER MONTH

    Engineers and Graduates

    Qualified Technicians and AssistantsClerical and Workshop Supervisors

    Unqualified Assistants

    Clerical Officers

    Messengers, etc.

    Clerical Assistants

    EUROS PER DAY

    Foremen Classes 1 and 2

    Foremen Class 3 and Craftsmen

    Labourers

    Workers Under 18 Years of Age

    Source: Ministry for Labour and Immigration (2009)

    Minimum Base Maximum Base

    1,016.40 3,166.20

    843.30 3,166.20733.50 3,166.20

    728.10 3,166.20

    728.10 3,166.20

    728.10 3,166.20

    728.10 3,166.20

    24.27 105.54

    24.27 105.54

    24.27 105.54

    24.27 105.54

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    The social security contribution is

    calculated by applying certain rates to the

    appropriate base. Rates are calculated by

    the adding together of several different

    amounts (see chart).

    In July 2008 the contribution rate for

    unemployment under the General Rule

    rate was lowered from 7.30 to 7.05.

    The employer's contribution to Social

    Security may be increased for labour

    accidents and professional sickness

    contingencies, depending on the

    company's activity.

    EMPLOYEE REPRESENTATION

    Trade unions represent workers interests

    territorially and sectorially. At company

    level, staff are represented by workers

    committees or other representatives that

    may or may not be associated with a

    trade union. The right to elect employee

    representatives is as follows: Companies between 6 and 10

    employees: all employees must

    unanimously choose to be represented.

    Companies between 11 and 30

    employees: there is an automatic right

    to elect a staff representative.

    Companies between 31 and 49

    employees: employees have the right to

    elect up to three staff representatives.

    Companies with 50 or more

    employees: the workers are represented

    by a workers' committee of a mimimum

    of 5 representatives.

    COLLECTIVE BARGAINING

    AGREEMENTSCollective bargaining agreements are

    negotiated between employers or

    employers associations and employee

    representatives, and the parties are legally

    bound by the agreement. They have

    industrial (governing a certain industry)

    and functional (they may be negotiated at

    the State level, territorial level or at

    company level) application. Collective

    bargaining has become a decisive factor in

    the reform of Spanish labour legislation.

    Such agreements are generally for a term

    of one or two years, although they can be

    extended to longer periods.

    ACQUISITION OF A BUSINESSWhen an entrepreneur sells his or her

    business to another entrepreneur, both

    will be liable for the next three years for

    the labour obligations of the business at

    the time of sale. The new owner takes

    over Social Security rights and

    20

    SOCIAL SECURITY CONTRIBUTION RATES (PERCENTAGE)

    General Contingencies

    Unemployment:

    - General Rule*- Temporary Contracts

    - Part-time Temporary Contracts

    Professional Training

    Salary Guarantee Fund

    Total Contribution:

    - General Rule*

    - Temporary Contracts

    - Part-time Temporary Contracts

    *The General Rule includes mainly indefinite contracts.

    Source: Ministry for Labour and Immigration (2009)

    Employer Employee Total

    23.60 4.70 28.30

    5.50 1.55 7.056.70 1.60 8.30

    7.70 1.60 9.30

    0.60 0.10 0.70

    0.20 - 0.20

    29.90 6.35 36.25

    31.10 6.40 37.50

    32.10 6.40 38.50Prototype of a payload

    adaptor for the European

    Space Agencys Arianne 5

    rocket at the National

    Aerospace Technology

    Institute, Torrejn de Ardoz

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    obligations from the former proprietor,

    and all commitments regarding pensions

    and further social protection matters.

    The buyer and seller have an obligation

    to provide all relevant information to

    employees which includes the

    consequences and planned measures

    relating to the employees. There is a

    mandatory period for discussion of these

    measures with employees'

    representatives.

    1.4 Financial Support

    PROGRAMMES

    In addition to a national general

    programme of financial incentives, the

    Madrid Region offers attractive incentives

    and tax credits for companies located in

    the region. The two most relevant

    regional incentive programmes are the

    Business Innovation Plan (PIE)and

    Regional Plan for Scientific Research and

    Technological Innovation (PRICIT).

    Furthermore, there are four specific

    incentive programmes for the IT,

    Biotechnology, Aerospace and Renewable

    Energy industries, these being a priority

    for the economic policy departments of

    the Madrid Regional Government.

    Many incentive programmes apply to

    Small and Medium Enterprises (SMEs) and

    offer them better conditions than those

    applying to large companies.

    RESEARCH AND DEVELOPMENT

    (R&D) INCENTIVES

    At regional level, R&D incentives form the

    main part of the PIE and PRICIT

    programmes and have been developed to

    foster the creation of technology-based

    companies and to improve the quality of

    human resources.

    The PIE programme offers finance for

    three types of project: the creation of a

    business, externalising R&D and locating

    R&D in-house. Only the latter is available

    to large companies, the other two being

    aimed exclusively at SMEs. These

    incentives can be offered in the form of

    non-refundable grants, reimbursable cash

    advances and soft loans. Up to a300,500can be granted to a project under this

    programme.

    The PRICIT programme promotes the

    integration and coordination of the

    regional R&D network which includes,

    inter alia, universities, public research

    institutions, foundations, administrative

    institutions and companies. Projects of

    regional interest, cooperation among

    different agents and the training of

    researchers may be subsidised under this

    programme.

    The regional government provides

    incentives for R&D in its strategic sectors

    - the IT, biotechnology and aerospace

    industries, by way of non-refundable

    grants of up to a500,000. The grants may

    provide finance at percentages rangingfrom 25% to 100% for industrial research,

    feasibility studies and prototypes. Medium

    sized enterprises have the advantage of a

    10% bonus in these programmes and

    small enterprises a 20% bonus.

    These incentives complement the existing

    R&D incentives at national level under the

    National R&D Plan. This Plan is a set of

    long-term programmes focused on thecreation and improvement of

    infrastructures, human resources, R&D

    projects, institutions, technology transfer

    and the internationalization of Spanish

    R&D; the priority sectors being health and

    biotechnology, energy, nanotechnology as

    The Madrid Region offersattractive incentives andtax credits for companies

    located in the region

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    well as new industrial processes,

    telecommunications and IT companies.

    The Plan covers the period between

    2008 and 2011, and represents a

    complete renewal and reorganization of

    the previous R&D support schemes with

    the purpose of making them more

    efficient and comprehensive.

    BUSINESS CREATION INCENTIVES

    At regional level, there are incentives for

    business creation under the PIE

    Programme (developed to foster the

    creation of technology-based companies)to support start-ups with a focus on

    research as well as the technical and

    academic fields.

    This programme is complemented at

    national level by the Neotec Programme,

    which includes interest-free seed loans of

    up to a400,000 for technology-based

    start-ups, as well as investment in venture

    capital funds that invest in technologicalcompanies.

    There is also the CEIPAR Programme which

    supports the creation of companies within

    technology parks and incubators providing

    up to a100,000 to the new company.

    EMPLOYMENT PROMOTION

    INCENTIVES

    The Torres Quevedo Programme, which

    is run by the Ministry for Science and

    Innovation (Ministerio de Ciencia e

    Innovacin), is aimed at new R&D

    projects and promotes the recruitment

    of skilled scientists in entities that

    require specialised personnel. Through

    this programme, businesses can receive

    a subsidy of up to 75% of the cost of

    recruiting individuals with PhDs and

    technologists (who are university

    graduates with at least 1 yearsexperience in R&D activities). For SMEs,

    subsidy rates are: 60% for industrial

    research projects, 75% for feasibility

    studies prior to research, 35% for

    technological development and 50% for

    feasibility studies prior to development.

    1.5 Accounting, Auditing, and

    Corporate Taxation Regulations

    ACCOUNTING REQUIREMENTS

    The accounting principles and

    requirements in Spain, which are based

    on the Fourth EU Directive, are very

    similar to international standards.

    The most significant differences with

    other countries relate to: treasury stock,

    treatment of exchange differences, R&D

    expenses, recording of leased assets,

    investment valuation and adjustments

    for preceding years.

    As a general rule, all companies must

    record all transactions in a book which

    must be legalized by the Mercantile

    Registry within four months of the end

    of the tax year. Under Spanish

    regulations, companies also have to file:

    Annual Balance Sheet.

    Profit and Loss account. Supplementary Notes (Memoria).

    Statement of changes in equity.

    Cash flow statement.

    These financial statements must be

    prepared and approved by the board of

    directors within three months of the end

    of the financial year and then approved

    by the shareholders within the first six

    months of that financial year.These documents, along with a

    certificate confirming the shareholders'

    approval of the financial statements and

    their proposal for the distribution of the

    company's profit, must then be filed with

    the Mercantile Registry.

    Consolidated annual financial statements

    are required for companies that own a

    given percentage of another companys

    shares, have a majority of votes relating

    to the other companys shares, have

    power to elect the majority of the other

    companys board of directors, or have

    elected the majority of the other

    companys board for two years prior to

    preparation of the statements.

    AUDITING

    Every company in Spain must be audited

    and file the audit report and financial

    statements with the Mercantile Registry

    if any of the following conditions apply:

    Its shares are traded on the Spanish

    Stock Exchange.

    It issues bonds for sale to individuals.

    It conducts financial intermediation.

    It is involved in private insurance

    (as defined by the corresponding law).

    It receives subsidies from the public

    sector, or provides goods or services

    to the public sector.

    Public Limited Companies (Sociedades

    Annimas)and Private Limited

    Companies (Sociedades Limitadas)must

    be audited, except those that meet two

    of the three following requirements:

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    Assets below a2.85m.

    Net sales not exceeding a5.7m.

    The maximum average number of

    employees is 50.

    However, if a company meets all these

    criteria, other factors may mean auditing

    is still required, for example, at the

    shareholders request or companies

    within certain sectors.

    CORPORATE INCOME TAX

    The Spanish Government reformed

    Corporate Income Tax (Impuesto deSociedades)recently, and new legislation

    came into effect on 1 January 2007.

    This reform provides for a reduction in tax

    rates and the progressive simplification of

    incentives and deductions, streamlining

    the calculation of the tax.

    With the reform, the general tax rate

    from 2008 is 30%. For SMEs the rate is

    25% for the first a120m of taxable baseand 30% for the remainder.

    There are several tax credits related to

    R&D:

    R&D expenses: 25% of expenditure on

    R&D in the tax period. If investment

    exceeds the average amount invested in

    the preceding two years, the tax credit

    will be increased to 42% of the excess

    amount. R&D and technological

    expenditure in other EU and European

    Economic Area member states qualifies

    for this tax credit.

    R&D personnel expenses: 17% for

    personnel assigned exclusively to R&D

    activities.

    R&D investments: 8% of investments

    made in certain assets relating to R&D.

    Among other activities, technological

    innovation in industrial design and

    process engineering: 8%.

    In particular cases, the tax base for this

    tax credit is reduced by 65% of any

    subsidies received to encourage such

    activities.

    A new law was approved in July 2007

    giving a new incentive to R&D. As of 1

    January 2008, companies only pay tax on

    50% of the profit arising from patent

    assignment. The limit is six times the cost

    of the assets created by the company

    granting the patent rights.

    23

    Bolsa de Madrid

    The Bolsa de Madrid, the Spanish Stock Market,

    located in La Plaza de la Lealtad, Madrid

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    Spanish legislation also provides tax

    incentives to promote the internationali-

    zation of companies. These incentives

    make Spain an adequate platform for

    multinational enterprises to invest in

    third countries.

    Among these incentives, it is worth

    highlighting the participation exemption

    regime, the special tax regime provided

    for foreign-securities holding entities

    (Spanish holding companies, also known

    as ETVEs), the recognition of losses

    incurred by foreign branches andsubsidiaries, the amortization of

    financial goodwill arising from the

    acquisition of participations in foreign

    entities, the export-related investment

    credit (all of which are included in

    Spanish Corporate income tax

    legislation) or the incentives for workers

    assigned abroad (e.g. Spanish personal

    income tax legislation establishes a large

    exemption for salary income earned byemployees who work abroad, but who

    remain tax residents in Spain).

    There are other tax credits that can be

    briefly summarised as follows: tax credits

    related to labour (training, retirement

    plans and the recruitment of workers with

    disabilities); tax credits related to cultural

    investments (works of art, cinema and

    book publishing); other tax credits (ICT in

    small companies, environment, navigation

    devices for vehicles, foreign subsidiaries

    and reinvestment).

    Generally, tax credits are limited to 35%

    of the gross tax payable (minus tax

    allowances and tax credits relating to

    domestic and international double

    taxation). Companies that have already

    deducted the maximum amount for thecurrent fiscal year will be able to carry

    over these credits for ten or fifteen

    years.

    REMITTANCE OF PROFITS

    The distribution of dividends may be

    taxable by non-resident income tax

    (Impuesto sobre la Renta de No

    Residentes), depending on the

    following: If the parent company is EU resident,

    the remittance or distribution is

    generally exempt.

    If the parent company is non-EU

    resident and from a country that has a

    double taxation treaty with Spain, the

    dividend will be taxable at the reduced

    rate set out in the treaty.

    If the parent company is non-EU

    resident and from a non-treaty

    country, the dividend will be taxable at

    the standard rate of 18%.

    In the case of Spanish holding

    companies, remittance of dividends to

    foreign entities is not subject to tax

    (except for dividends remitted to a tax

    haven). Spain has one of the most

    competitive regimes in Europe for

    holding companies.

    VALUE ADDED TAX

    VAT (IVA, Impuesto sobre el Valor

    Aadido)is an indirect tax on

    consumption that does not generally

    imply any cost to traders or

    professionals, but only to end-

    consumers, since VAT is added to the

    final price of products and services. All

    supply of products, provision of services,

    importing of goods and intra-EUpurchases of goods are subject to VAT, if

    they are undertaken by professionals or

    companies.

    A foreign company with a permanent

    establishment in Spain (such as a

    subsidiary or branch) will be subject to

    VAT. Traders are generally entitled to

    offset VAT paid against VAT charged.

    Spanish VAT legislation implements the

    EU Directives on the tax, whose main

    rules are harmonised in the different

    member states.

    Companies must submit a VAT

    declaration either every month if the

    company has a turnover above

    a6,010,121.04 or every three months in

    all other cases.

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    [ 2 ] BankingMercamadrid at 4 a.m.,

    distributing fish throughout

    the region and neighbouring

    provinces

    2.1 General Information

    The city of Madrid is the financial centreof Spain, and most major national and

    international banks have their Spanish

    headquarters and many branches here.

    These include Citibank, BNP Paribas,

    Societ Gnrale, HSBC; investment

    banks such as Merrill Lynch and JP

    Morgan; and others. The centre of the city

    is a hub for financial activities, especially

    along the main north-south axis of the

    city (Paseo de la Castellana).

    Most banking transactions incur a charge.

    Withdrawing cash from one of your banks

    own ATM machines with a debit card is

    exempt, and many banks also allow

    withdrawals without commission from any

    ATM machine belonging to the same

    network (there are three ATM networks in

    Spain, each one serving a group of

    banks). The Central Bank of Spain (Banco

    de Espaa), with headquarters also in

    Madrid, provides information about the

    commissions charged on all transactions

    by every bank.

    The most common methods of payment

    in Spain are bank transfers and bank

    cheques. Other forms of payments arebankers drafts, promissory notes and

    cash. Paying utility charges and rent is

    usually done by direct debit. The use of

    credit cards is not as extensive as in

    other countries, but it is increasing.

    Small traditional shops such as grocers,

    butchers, etc., often only accept cash, but

    larger and more upmarket establishments

    accept credit cards.

    2.2 Non-Resident Operations

    In the context of banking, a resident is a

    person who usually resides in Spain or a

    company which has its headquarters in

    Spain or the Spanish subsidiaries of a

    foreign entity.

    The concept of usual residence inSpain, as defined by tax law, means

    being in Spain for more than 183 days a

    year, maintaining ones main economic

    interests and activities in Spain, or when

    ones spouse and minor children have

    their usual residence in Spain.

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    VAT RATES

    Main affected products

    16% (general) Most products and services

    7% (reduced) Foodstuffs (except alcoholic beverages), water, cultural activ ities, housing, transport, hotels and restaurants,

    veterinary medication, etc.

    4% (super-reduced) Staple foods, medication, books and periodicals, some state housing, some products for disabled people.

    0% (exempt) Health services, official education, insurance, house rental, exports, intra-EU delivery of goods.

    Source: Ministry for Economy and Finance

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    Non-residents can open any type of bank

    account in registered Spanish financial

    entities. A passport and non-residence

    certificate (which can be obtainedthrough the bank) are required.

    Bank accounts for residents and non-

    residents are distinguished from each

    other with different names and cheque

    books. Otherwise, banking transactions

    for residents and non-residents are

    identical.

    Operations and transactions that imply

    flows of capital to and from Spain are

    subject to few restrictions, and no

    authorisation is necessary.These operations include inward and

    outward flows or transfers of means of

    payment, bank transfers, payments and

    receipts and changes in financial

    accounts.

    However, flows of capital are recorded for

    statistical reasons in order to be able to

    produce a balance of payments.

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    Operations and

    transactions that implyflows of capital to and

    from Spain are subject tofew restrictions, and no

    authorisation isnecessary

    FLOWS OF CAPITAL

    Payments and receipts in cash or by bank cheques (either in euro or a foreign currency) between residents and non-residents must

    be declared by the resident if the amount exceeds a6,000.

    Non-residents who want to use cheques or cash for an international transfer or a payment to a non-residents bank account in

    Spain must prove the origin of the funds.

    Outward transfers of cash, bank cheques and other means of payment are unrestricted but must be previously declared if the

    amount exceeds a6,000 per person. Inward transfers of means of payment are subject to the same rule.

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    3.1 Transport

    Over the last decade Spain has upgraded

    most of its transport infrastructure. The

    Government plans to continue investing

    heavily in the future, focusing on inter-

    city and urban transport, water supply

    and the environmental infrastructure.

    The Madrid Region has developed its own

    Infrastructure Programme, the aim of

    which is to provide spaces for production

    network operations that respond to its

    needs, including: innovation, globalisation,

    competitiveness, environmental and

    knowledge management.

    MOTORWAYS

    The motorway network in Spain has a

    radial design, with the city of Madrid in

    the centre. The city is the nucleus of

    merchandise distribution in Spain.

    The maximum distance from the city to

    any other place on the Iberian Peninsula

    (including Portugal) is 700 kilometres and

    the travel time (by road) to the South ofFrance, Northern Morocco or any place on

    the Iberian Peninsula is less than 12

    hours.

    In the Madrid Region, the motorway

    network is made up of six radial national

    motorways (A-1 to A-6), four ring roads (M-

    30, M-40, M-45 and M-50) and four radial

    toll highways (R-2 to R-5), which make

    travel to and from the rest of Spain highly

    convenient and efficient. Several projects

    (such as the construction of the M-45 and

    M-50) have resulted in a considerable

    improvement of communications among

    logistics centres in the region.

    RAIL

    There is a railway network of over 15,000

    kilometres in Spain. It is centralised in

    Madrid so that most routes that cross

    Spain north-south or east-west go

    through Madrid. The development of a

    high-speed railway network is also

    centralised in Madrid. As of early 2008,

    there are approximately 1,500 kilometres

    of high-speed lines in Spain (Madrid-

    Barcelona, Madrid-Cordova-Seville,Madrid-Cordova-Malaga and Madrid-

    Valladolid). Spain boasts the second

    largest network in Europe af ter France.

    According to plans, by the year 2009

    Madrid will be connected by high-speed

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    [ 3 ] Infrastructure

    MADRID

    CUENCA

    GUADALAJARA

    SEGOVIA

    VILA

    TOLEDO

    R-4

    M-45

    R-5

    R-3

    R-2

    M-30

    M-50

    M-40

    M-607

    A-5

    A-42

    A-4

    A-3

    A-2

    A-6

    A-1

    Main Motorway Mapof the Madrid Region

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    train to the French border and by 2010 it

    will be connected to the Eastern

    Mediterranean coast. There are more

    construction plans in the longer term,

    which will provide further connections to

    most large Spanish cities and also to

    Portugal, thereby building one of the

    largest and most comprehensive

    networks in the world.

    AIRPORT

    Madrid Barajas International Airport is

    the main port of entry into Spain,

    managing 50% of international and 74%

    of national air passenger traffic.

    With over 50 million passengers, 469,740

    operations and 328,985 tons of cargo in

    2008, it is the largest airport in Spain.

    In terms of passengers, it is the fourth

    largest airport in Europe and the tenth

    largest airport in the world. Barajas has

    become a huge transport hub for Europe,

    Latin America, and Northern Africa.

    In 2006, thanks to the construction of

    the new T-4 terminal, Barajas has

    become the second largest airport in

    Europe in terms of capacity, which has

    been increased to handle up to 70

    million passengers a year.

    There is a trend for logistics facilities to

    be located in or near the airport area,

    which increases synergies between

    different modes of transport and favours

    multi-modal transportation of

    merchandise.

    LOGISTICS CENTRES

    The region has become the most

    important logistics platform in Southern

    Europe, thanks to several projects that

    have been carried out to improve Madrid

    as a competitive alternative to other

    European regions. The logistics

    platforms have been coordinated and

    integrated to provide a competitive

    service for inter-modal transport by the

    different transportation centres in the

    region.

    There are many logistics centres in the

    region but most of them are located in

    three main areas: the Henares Corridor

    to the east, the southern metropolitan

    area and the Barajas-Coslada logisticsplatform.

    The most important of these three is the

    Barajas-Coslada logistics platform,

    whose infrastructure includes the

    Barajas airport air cargo centre and a

    dry port. It is also close to the Coslada

    Transport Centre. The Coslada dry port

    is a hub for distribution activities, since

    it receives freight trains from the four

    main Spanish seaports (Valencia,Barcelona, Bilbao and Algeciras).

    Existing logistics services are set to

    increase in the near future, with seven

    logistics centres currently under

    construction and a further fifteen

    projected. Nine of these projected

    centres are included in the new Regional

    Plan for the Development of Logistics

    Infrastructure.

    This plan includes the creation of the

    biggest inter-modal platform in

    Southern Europe, with a surface area of

    15 million square metres, to be located in

    Arganda del Rey, as well as the

    expansion of the Barajas air cargo

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    28

    Main Regular Lines

    Fast Lines(plus 200 km/h max)

    High Speed(plus 300 km/h max)

    High Speed(under construction)Alicante

    Valencia

    Tarragona

    Barcelona

    Huesca

    Bilbao

    Zaragoza

    Valladolid

    La Corua

    Vigo

    Madrid

    Sevilla

    Crdoba

    Jan

    Cdiz

    Mlaga

    Main Railway Map of Spain

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    There are currently fourteen Universities

    in the region plus two distance-learning

    universities, almost all of them offering

    engineering degrees (Universidad

    Politcnica, Universidad de Alcal,

    Universidad Carlos III, Universidad

    Complutense, Universidad Autnoma,

    Universidad Rey Juan Carlos, Universidad

    Pontificia Comillas, Universidad Europea

    de Madrid, Universidad Alfonso X el

    Sabio, Universidad Antonio de Nebrija,

    Universidad Camilo Jos Cela,

    Universidad CEU San Pablo, Universidad

    Francisco de Vitoria, Universidad

    Pontificia de Salamanca, UNED,

    Universidad a Distancia de Madrid).

    The findings of R&D undertaken in

    Madrids universities are disseminated

    nationwide by the Offices for the Transfer

    of Research Results (RedOTRI).

    Their mission is to match industry needs

    with research being done in university

    departments.

    The gap between science and industry is

    bridged by Technology Centres. These

    are private sector, non-profit institutions,

    which assess and support companies,

    especially Small and Medium-Sized

    Enterprises, with technological

    innovation. There are currently four

    Technology Centres in the region, all

    members of FEDIT (Spanish Federation of

    Innovation and Technology Entities),

    which specialise in the building materials,

    welding, wood and paper industries.

    Science and technology parks are

    infrastructures designed to provide

    business premises for high tech

    companies. They provide access to areas

    with business accommodation for

    industries committed to technological

    innovation. Universities and public

    research agencies and institutes also

    have a presence in these parks,

    encouraging contacts and synergies with

    businesses. In 2009 at the time of press,

    six technology parks are partially or

    completely built with four more under

    construction in Madrid.

    Almost all technology parks have a

    business incubator. Business incubatorsare aimed mainly at start-ups with a

    technological base or significant R&D

    activity, university spin-offs, start-ups

    created to market research findings, etc.

    Besides providing office space and related

    services (meeting rooms,

    communications, etc.), the incubators

    focus on offering the means for carrying

    out R&D, mainly by providing access to

    high-technology equipment for research.

    They also provide business consulting

    services, helping entrepreneurs to

    elaborate their business plan, assisting

    them in the process of creating the

    company, etc.

    3.3 Business Parks and Business

    Centres

    The Madrid Region has developed a

    significant number of business parks over

    the past few years, offering companies

    both premises and services concerned

    with business development (technology

    transfer, venture capital, marketing etc.).

    The business parks try to attract both

    service and manufacturing companies.

    They are intended to have maximum

    flexibility regarding the use of land, so

    that they are able to adapt to the needsof business. Most of them are located

    near major roads with hubs such as

    Alcobendas (A-1 road), Getafe (A-42),

    Fuenlabrada (A-42 and M-50) and Pozuelo

    de Alarcn (A-6 and M-40). Business

    centres are smaller than business parks,

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    30

    The Madrid Region hasdeveloped a significantnumber of business parks

    over the past few years,offering companies both

    premises and servicesconcerned with business

    development

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    and instead of offering land and buildings,

    they offer office premises for rent. They

    are usually aimed at small businesses and

    start-ups. The centres offer extra services

    such as meeting rooms, restaurants,

    telephone lines and internet access,

    security, cleaning, and, in some cases,

    business consulting. Most centres limit

    the maximum time that companies can

    stay to between three and five years.

    There are also private companies that

    offer services similar to business centres.

    Many towns near Madrid have business

    centres, including Alcobendas, San

    Sebastin de los Reyes, Alcal de

    Henares, Coslada, Legans and Alcorcn.

    3.4 Telecommunications

    The Madrid Region is the centre of the

    telecommunications industry in Spain,

    with the most important production and

    service companies based here. The region

    receives more than half of all business

    investment in telecommunications.

    All the principal global operators in

    telecommunications-related industries

    have a presence in Madrid, whether as

    hardware/software suppliers, data

    warehouses, data-mining companies,

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    31

    Map of Science and Technology Parksin the Madrid Region

    Mstoles Tecnolgico

    Mstoles

    Montegancedo

    Boadilla del Monte

    Ae BS ICT En O

    Ae BS ICT

    ICT En O

    ICT In Nt Ae ICT En InAe En Au Nt

    Parque TecnolgicoCiudad de Madrid

    Madrid - Villaverde

    rea Tecnolgica del Sur

    Getafe

    Legans Tecnolgico

    Legans

    Madrid

    O

    Campus Sur Vallecas

    Madrid - VallecasAu In O

    Tecnoalcal

    Alcal de Henares

    Ch ICT BS

    Parque Cientficode Madrid

    Madrid-CantoblancoBS ICT En Ev Nt

    Ciudad del Conocimiento

    Colmenar ViejoParque Tecnolgico

    de Madrid

    Tres CantosAe BS ICT In

    En Energy

    Ch Chemicals

    In Industry and Engineering

    Au Automobile

    Nt Nanotechnology and Materials

    O Other

    Ev Environment

    AerospaceAe

    Science and Technology Park

    Park under construction

    ICT Information and Communication Technologies

    BS Biotechnology and Life Sciences

    Parks associated to a university

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    [ 4 ] Operational Costs

    4.1 Labour Costs

    The official minimum wage is established

    by the Government each year, and in

    2009 it stood at a8,736 for employees

    over 18. However, the minimum wages for

    each type of job category are usually

    negotiated and set out in collective

    bargaining agreements.

    Salaries are paid on a monthly basis. At

    least two extra salary payments must be

    paid each year, one at Christmas and theother on the date stipulated by the relevant

    collective bargaining agreement (generally

    before the summer vacation period).

    Thus, an employee's gross annual salary is

    usually divided into 14 payments with

    employees receiving a 'double' payment at

    least twice per year. However, payment in

    12 equal monthly instalments can be

    negotiated in collective bargaining

    agreements.

    The average labour cost in the Madrid

    Region during the second quarter of

    2008 was a19.33 per hour.

    knowledge management, remarketing,

    telemarketing, personnel planning or HR

    management companies.

    Landline telephone penetration is high (in

    2008 88% of homes had a landline),

    while mobile telephone penetration is

    even higher (95%). The percentage of

    homes with broadband Internet access is

    58%. These figures are significantly

    higher than the Spanish average.

    Telecommunications operators with

    licenses in Madrid include, among others,

    BT, Colt Telecom, Ibercom, Jazz Telecom,

    Ono, Orange (France Telecom) and

    Telefnica. The telecommunications

    market has been fully deregulated since

    1998.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    32

    The minimum wages foreach type of job category

    are usually negotiatedand set out in collectivebargaining agreements

    AVERAGE LABOUR COST IN THE MADRID

    REGION (EURO PER HOUR)

    Labour CostIndustry 25.88

    Services 19.06

    Construction 18.95

    Total Average 21.76

    Source: National Institute of Statistics (third quarter

    2008)

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    4.2 Utility Costs

    One of the most important prerequisites

    for industrial activity is reliable access to

    utilities, at limited cost. Today, the Madrid

    Region can offer utility services at

    competitive rates as a result of a process

    of deregulation and the arrival of new

    technologies.

    ELECTRICITY

    The table to the right shows electricity

    prices for industrial use in Spain.

    WATER

    The price of water for industrial and

    commercial use in the region in 2008

    varies between a1.1777 and a2.5158 per

    cubic metre depending on consumption,

    the diameter of the water metre and the

    season, plus a fixed rate for the service.

    NATURAL GAS

    Strong price competitiveness for natural

    gas supply compared with other fuels,combined with the creation and the

    expansion of storage sites, transport and

    distribution, is driving demand for natural

    gas in Spain. Deregulation of the market

    was completed in 2003 and consumption

    has steadily increased since then.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    33

    HALF-YEARLY ELECTRICITY PRICES FOR INDUSTRY IN SPAIN

    (Euro per Kilowatt-hour, VAT excluded)

    Consumption Price

    Less than 20 MWh 0.1372

    20 MWh - 500 MWh 0.1168500 MWh - 2,000 MWh 0.0961

    2,000 MWh - 20,000 MWh 0.0838

    20,000 MWh - 70,000 MWh 0.0713

    70,000 MWh - 150,000 MWh 0.0595

    More than 150,000 MWh 0.0443

    Source: Eurostat (first half 2008)

    GAS PRICESFOR INDUSTRIAL USE IN SPAIN

    (Euro per Gigajoule, VAT excluded)Consumption Price

    Less than 1,000 GJ 9.1980

    1,000 GJ - 10,000 GJ 8.0340

    10,000 GJ - 100,000 GJ 7.6410

    100,000 GJ - 1,000,000 GJ 7.1370

    1,000,000 GJ - 4,000,000 GJ 6.6030

    More than 4,000,000 GJ 6.1980

    Source: Eurostat (first half 2008)

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    TELECOMMUNICATIONS

    The number of telecommunications

    operators in Spain has increased over

    recent years, leading to more intense

    competition.

    The following prices of internet access

    have been compiled from several ISPs.

    They refer mainly to package offers

    including ADSL plus one or more

    telephone landlines. Since commercial

    offers change frequently, the table is

    intended to be merely indicative.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    34

    AVERAGE PRICE OF TELEPHONE LANDLINES IN SPAIN

    (Euro per 10 minute call. VAT excluded )

    Type of call Price

    Local 0.19

    National calls 0.85International calls to USA 1.53

    Source: Eurostat (latest available data, 2006)

    PRICE OF ADSL PACKAGES FOR BUSINESSESIN SPAIN

    (Euro per month)

    Internet Servide Provider Download Speed (Mbps) Telephone Lines Price

    Ono 12 2 75

    Ono 12 8 180

    Jazztel 20 2 50

    Jazztel 20 8 125

    Orange 4 1 23

    Orange 10 1 30

    Ibercom 2 1 98

    Ibercom 8 1 163

    Telefnica 6 1 40

    Telefnica 10 1 44

    Source: PromoMadrid, complied from several ISPs (January 2009)

    NASA

    National Aeronautics and

    Space Administration (NASA)

    deep-space satellite tracking

    station at Robledo de Chavela

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    4.3 Real Estate

    OFFICE SPACE

    Madrid is the major business city in Spain.

    According to data compiled by CB Richard

    Ellis, the average total occupancy cost of

    office space per year in Madrid is lower

    than Paris, London, Moscow or Dublin.

    Madrid is the sixth best city in Europe in

    terms of availability of office space (and

    the best in Spain), behind only Berlin and

    four UK cities, according to the 2008

    Cushman & Wakefield European Cities

    Monitor survey

    INDUSTRIAL BUILDINGS

    Industrial areas in the Madrid Region are

    usually located near the radial motorways

    that begin in the city.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    35

    OFFICE RENTAL PRICES IN THE MADRID REGION

    (Euro per Square Metre per Month)

    Average Rental Price Maximum Rental Price

    Central business district 35.20 40.50

    Secondary central 16.50 30.00

    A-1 Motorway (North) 15.70 24.00

    A-2 Motorway (North-east) 14,80 22.00

    A-6 Motorway (North-west) 15.90 17.50

    Outskirts 11.90 14.00

    Average 18.90 n/a.

    Source: Atisreal (third quarter 2008)

    INDUSTRIAL BUILDING PRICES IN THE MADRID REGION

    (Euro per Square Metre)

    1 year rent Sale Land(min-max) (min-max) (min-max)

    Madrid City 78 - 126 1,400 - 2,300 800 - 1,250

    Colmenar Viejo - Tres Cantos 54 - 78 950 - 1,600 400 - 800

    A-1 Motorway (North) 52.40 - 120 950 - 2,200 350 - 1,300

    A-2 Motorway (North-east) 34.80 - 105 500 - 1,800 125 - 1,200

    A-3 Motorway (South-east) 51.60 - 108 900 - 2,000 340 - 1,200

    A-4 Motorway (South) 54 - 99.50 600 - 1,800 200 - 950

    A-5 Motorway (South-west) 72 - 144 1,200 - 2,700 500 - 1,300

    A-6 Motorway (North-west) 72 - 240 1,650 - 3,000 n/a.

    A-42 Motorway (South) 66 - 102 1,000 - 1,750 350 - 700Source: Atisreal (fourth quarter 2008)

    Madrid from Cerro de los

    ngeles, Getafe

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    5.1 Introduction

    Knowing a little bit about Spanish

    business culture will enable you to make

    a smooth transition into Spanish life and

    make the most of your business and

    investment plans. Here are some cultural

    guidelines to help you integrate into

    Spanish society and open the lines of

    communication between you and your

    Spanish collaborators or business

    partners.

    5.2 Social and Business Interaction

    The Spanish culture is very warm and

    sociable. Spaniards are known for being

    very friendly and welcoming.

    In conversation Spaniards communicate

    using a lot of body language, gestures

    and physical contact, such as a pat on

    the arm.

    A friendly greeting between either two

    women or a woman and a man is to give

    each other a kiss on each cheek (left

    cheek first). However, in more formal

    situations, such as business interactions,

    a handshake is more commonly used.

    Madrid enjoys an outdoor culture where

    people spend a lot of time outdoors,

    playing sports and attending social events

    outside their homes. The city is also well-

    known for a lively nightlife.

    5.3 Doing Business

    In a business context, personal attributes

    and character are often valued as much

    as technical ability, experience or

    professional competence. Having a wide

    and strong social network is important in

    order to be successful in the Spanish

    business world.

    Businesses have centralised decision-

    making systems where executives make

    decisions that are best for the company

    as a whole. Hierarchies are important in

    Spanish businesses; it is therefore

    important to know the status and position

    of the people with whom you are

    negotiating.

    Spanish businesspeople generally stick to

    safe and secure business decisions. Meals

    are often an important part of business

    negotiations, and are good way to

    establish and enhance personal and

    business relationships. The business

    discussion is usually left until the end of

    the meal. When paying the bill, a tip is not

    always necessary, but an acceptable

    amount is around 5% in restaurants.

    5.4 Handy Tips

    It is wise to have a double-sided

    business card (one side in Spanish and

    the other in English).

    When presenting an idea, product, or

    service, it is best to provide samples,

    demonstrations, and information about

    your company as well as a written

    summary of the presentation.

    When invited to the home of a Spanish

    person, it is advisable to bring the host

    a gift such as chocolates, wine, or

    flowers as a polite gesture. If you want

    to give a gift to a business partner, it is

    usually done after negotiations have

    been carried out. When given a gift, it is

    polite to open it in front of the giver.

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    36

    [ 5 ] Business Culture

    The Spanish culture isvery warm and sociable.Spaniards are known for

    being very friendlyand welcoming

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    5.5 Business Working hours

    A table of the most common business and

    shop opening hours in Spain is presented

    to the right. The information is

    approximate. However, many offices have

    started adopting working hours similar to

    those in Northern Europe and shops often

    extend their opening hours to include

    lunch time and later in the evening,

    especially in tourist areas and zones with

    very high commercial activity. The Madrid

    Region has the most liberalised regulation

    concerning retail opening hours of any

    region in Spain.

    5.6 Public Holidays

    There are a maximum of fourteen public

    holidays a year. The Central Government

    sets those that are common to all of

    Spain; while the rest are set by the

    regional governments because they are

    typically related to regional and local

    history and customs. There are also two

    local public holidays in the city of Madrid. National holidays: January 1; Good

    Friday (different date each year, usually

    in April); May 1 (Labour Day); August 15

    (the Assumption); October 12 (National

    Holiday); November 1 (All Saints Day);

    December 6 (Constitution Day);

    December 8 (Immaculate Conception);

    December 25 (Christmas Day).

    Madrid Regional holidays: January 6

    (Epiphany); Holy Thursday (different

    date each year); May 2 (Madrid Region

    Day).

    Local holidays: Vary according toMunicipality. For the city of Madrid

    these dates are: May 15 (San Isidro) and

    November 9 (Virgin Almudena).

    DOING BUSINESS IN THE MADRID REGION > Business in the Madrid Region

    37

    BUSINESS HOURS IN SPAIN

    Offices

    Retail Stores

    Banks

    Government Offices

    Source: ARHOE (2005)

    Monday - Friday

    9 a.m. 6 p.m.

    (Summer: 8 a.m. 3 p.m.)

    10 a.m. 2 p.m.4.30 p.m. 8 p.m.

    (Hours often vary during

    high tourist seasons. Retailers

    such as supermarkets and

    others, often do not close at

    lunch time.)

    9 a.m. 2 p.m.

    9 a.m. 2 p.m.

    Weekends

    Do not open

    Sat: 10 a.m. 6 p.m.Sun: some retailers can open

    without restriction, such as

    those selling cultural products,

    newspapers, bread, gas,

    convenience stores and small

    retailers. Others are restricted

    to a number of Sundays a year

    determined by the regional

    government.

    Sat: 9 a.m. 1 p.m.

    Sun: Do not open

    Do not open

    IFEMA

    IFEMA is the number one Trade

    Fair Center in Spain, and

    according to the latest reportspublished by the European

    Trade Fair Observatory

    (Universidad Bocconi), it is

    ranked amongst the first five

    locations in Europe for fair

    organizers

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    LIVING IN

    the Madrid Region

    [ 3 ]

    DOING BUSINESS IN THE MADRID REGION

    Legal Status for Foreigners

    Personal Taxes

    Living in Madrid

    Education and Health

    Transport and Services

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    1.1 Visas

    A visa may be necessary to enter Spain

    depending on country of origin and

    length of stay. There are several different

    types relating to the purpose and

    duration of the trip. Visas can be obtained

    before the trip at Spanish consulates or

    embassies abroad.

    A foreigner who has chosen a short-term

    stay visa may visit Spain for a maximum

    of ninety days within a six-month period.

    After that, the foreigner may obtain an

    extension that lasts a further ninety days;

    this extension should be requested at a

    police station (Comisara de Polica)or an

    Office for Foreigners (Oficina de

    Extranjera). A visitors country of origin

    will determine the need for a visa:

    EU citizens do not need a visa and can

    enter, leave and move within Spain

    without restrictions. This also applies to

    citizens of Switzerland, Norway, Iceland

    and Liechtenstein.

    There are other countries whose

    citizens are not required to have a visa.

    However, they need a valid identification

    document and require documents that

    prove the reasons for the trip and

    sufficient financial resources. Among

    the countries in this group we find the

    USA, Canada, Japan, South Korea, and

    most Central and South American

    countries.

    Citizens from other countries need a

    visa (plus the above documents).

    A foreigner who wants a long-term stay

    in Spain may also need a visa depending

    on the country of origin:

    EU, Switzerland, Norway, Iceland and

    Liechtenstein citizens do not need a

    visa for long-term stay in Spain.

    Citizens of other countries need to

    apply for a long-term visa.

    The types of long term visa are the

    following:

    Residence visa: allows residence in

    Spain without working, for a period

    longer than ninety days and shorter

    than five years. Proof of financial means

    to live during the period of residence

    will be required.

    DOING BUSINESS IN THE MADRID REGION > Living in the Madrid Region

    40

    [ 1 ] Legal Status of Foreigners

    6 a.m.: hot chocolate and churros at the Chocolatera San Gins

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    Work visa: allows residence and work in

    Spain. The work visa includes the initial

    work permit (see below). Renewals of

    work permits are obtained in Spain.

    Student visa: allows a stay in Spain for

    courses, education, research, etc. for

    the duration of the studies.

    1.2 Work Permits

    Nationals from EU countries and

    Switzerland do not need a work permit,

    either to be employed or self-employed.

    Under Spanish labour legislation, non-EU

    nationals intending to work in the MadridRegion must obtain a special work visa

    and a work and residence permit. The

    Spanish labour authorities grant different

    types of work permit depending on the

    type of work and its duration.

    Work permits for foreigners are

    considered only after taking into account

    the employment of Spaniards for the

    same employment. However, there arecertain preferred categories of foreign

    workers including workers with family

    ties in Spain, executives in companies

    investing or creating jobs in Spain,

    researchers and scientists as well as

    prestigious artists.

    DOING BUSINESS IN THE MADRID REGION > Living in the Madrid Region

    41

    EMPLOYEE WORK PERMITS

    Permit type

    Initial permit

    RenewalSource: Ministry for Labour and Immigration (2009)

    Scenario

    First time permit restricted to a specific

    geographical area or type of activity.

    Renewal of initial permit. Unrestricted.

    Duration

    One year

    Two years

    SELF-EMPLOYED WORK PERMITS

    Permit type

    Initial permit

    Renewal

    Source: Ministry for Labour and Immigration (2009)

    Scenario

    It may be restricted to a specific activity

    and geographical area

    Renewal of initial permit. Unrestricted

    Duration

    One year

    Two years

    SPECIAL WORK PERMITS

    Permit type

    Cross-border

    workers

    Temporary

    relocation

    Traineeship and

    internship

    Work and

    service


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