...informing Northern Ireland’s decision-makers

media pack

magazine

Special in-depth features are scheduled during the year and include topics such as:

While there are signs of economic recovery, PwC’s Paul Terrington

argues that the local economy still faces significant challenges.

He talks to Owen McQuade about the economic outlook and

how the business sector can help drive growth particularly

through greater collaboration within industry clusters.

Working togetherfor growth

9agenda

cover story

�

“Clearly recovery is here. It isconsolidating, unemployment has fallensteadily for the last 18 months andbusiness sentiment as measured in thePMI has been positive for the past year.We are back to growth in output andgross added value (GVA).” PwC’sRegional Chairman for Northern IrelandPaul Terrington, sets out the good newsregarding the local economy.

“That is good news but it is importantnot to confuse a cyclical upswing –which was always bound to happen –with a resolution of the more structuralproblems within the local economy, suchas low private sector productivity andlack of public sector reform,” hecontinues.

Looking at the figures, he says it’sevident that Northern Ireland isrecovering but at a slower rate than the

UK average and well behind the leadingregions like London and the South Eastof England. “Northern Ireland is, onceagain, at the bottom of the league tableof UK regional growth,” he says.

Nevertheless, employment growth hasbeen very impressive and Terringtonsays that is “commendable”. Last yearsaw over 15,000 more jobs or 2.3 percent growth in the workforce, which isactually above the record growth ratesseen in the period from the mid-1990s to2007. “That is impressive but thequestion has to be asked how far is thatallied to growth in productivity andhence to a real improvement in personalwellbeing? What we seem to beexperiencing is growth in jobs above theUK average, but without anycorresponding growth in livingstandards.”

“Our GVA compared to other regions isnot improving and this has remained afundamental issue for a long time. Weare not progressing in this area and onlyby unlocking productivity will we getsustainable growth. Improvedproductivity: that is where thesustainable growth in the economy isgoing to come from. As Noble prizewinning economist Paul Krugman said:‘Productivity isn’t everything, but in thelong run it is almost everything.’ It is areal worry that we are not makingprogress on this issue.”

Terrington refers to an interestingcomment in the June minutes of theBank of England’s Monetary PolicyCommittee meeting that refers to, thenarrative of employment going up,productivity not moving and a flat wagegrowth. “The minutes suggest thatpeople are prepared to work for lowerwages, to work longer hours for thesame wages or to prolong their workinglife past retirement because of fears fortheir continued income. This point reallyreflects the ‘productivity puzzle’ that wehave in Northern Ireland.”

He warns that low productivity and theconsequent lack of wealth creationacross the local economy has also to beseen against a backdrop of a loomingdecrease in public expenditure.“Prepare for the prospect of higherinterest rates as the Bank of Englandresponds to a booming housing marketin London and the South East ofEngland. Whereas for us, with ourproperty overhang still stifling investmentand growth, this will be a big challenge.The second phase of public sectorausterity will be much tougher than thefirst phase, which Northern Irelandeffectively missed because of anoverhang of public expenditure workingits way through the system. In additionthere are the, yet unknown, implicationsof welfare reform.”

Confidence is returning slowly butTerrington cautions that we shouldn’t getcarried away as we still have manychallenges ahead. “There are additionalglobal challenges such as a slowing ofthe US economy, uncertainty over Chinaand the lack of real growth in the eurozone. In Northern Ireland we have adisproportionately small private sectorand an even smaller pool of exporters to

“Our GVA compared to otherregions is not improving and thishas remained a fundamentalissue for a long time”

Paul with PwC’s Chief Economist in Northern Ireland, Esmond Birnie.

Informing Northern Ireland’sdecision-makersagendaNi is Northern Ireland’sleading business and public policymagazine which reaches over 7,000decision-makers and influencers ingovernment, business and the voluntaryand community sector.

agendaNi’s in-house journalists researchand produce comprehensive and informative articleson public policy, interviews with influential figures,and analysis of key business developments andsectors covering all aspects of business and politics.Each edition provides an excellent platform to profileyour company to a captive, unique decision-makingaudience of public and private sector professionals.

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Issue 66

Carál Ní Chuilín

discusses the

benefits of

sport and

investment in

the arts

Neil Gibson of

the Northern

Ireland Centre for

Economic Policy

on the economic

outlook

European

Employment

Commissioner

László Andor

calls for` a job-

rich recovery

...informing Northern Ireland’s

decision-makers

Care for older people

Working together

for growth

PwC’s Paul Terrington

• business and finance• health• education• agriculture• energy• infrastructure

• exports• the economy• technology• environment & sustainability• housing• construction

• public affairs• local government• transport• criminal justice• learning and skills

communicating with each other and theirend users, and ultimately deliveringbetter services for citizens.”

McCloskey adds that there is no ‘onesize fits all’ solution for customers:“Large organisations have complexissues and my job is to help findopportunity in that complexity. eircomgears itself towards fulfilling a partnerrole with clients. And that vision ofcollaboration and partnership extendsthroughout eircom’s organisation.”

He explains: “Our customers will havedeep relationships with key peoplethroughout our organisation, not justsales. We work together as one teamwith the customer to ensure ourcommitments are met and our service isexemplary. This passion for quality ateircom is supported by the fact that ithas the highest numbers of Cisco-accredited engineers in Northern Ireland.In addition to highly qualified engineersdesigning customer tailored services, weare very proud of the fact that allsystems are managed and monitored bya cutting edge network operations centrebased in Belfast.”

Unlike many other rival companies, alleircom’s operations are locally staffed.With its strong commitment to ‘growingour own’ talent through training andapprenticeship schemes, eircom is aconfident organisation with clear plansfor growth going forward.

The company employs over 50 highlyskilled staff in its Belfast office andalmost 40 per cent of current staff havealready secured at least one promotionenhancement. Its strong ‘people’ culturewas recently recognised with an awardswin in the Best Place to Work categoryat the Irish News Workplace &Employment Awards.

“Our people are the vital ingredient thatsets us apart,” McCloskey remarks.“From sales, to pre-sales, service andsupport, we have a team dedicated tothe customer and who take pride indelivering excellence. We have a clearvision for and commitment to NorthernIreland.

“We are in this for the long haul. We aremaking massive investments in terms ofinfrastructure and are creating newopportunities for young people seekingan entry point to an ICT career. Our aimis to become a key enabler and play acentral role in the continued growth ofthe thriving local economy.”

According to McCloskey, eircomcalibrates its service portfolio to providea complete, holistic solution to a client’soperational challenges and ultimately“transform the way they work to achievegreat things”.

He remarks: “We can connectdepartments and organisations togetherand create a single network through widearea networking. We can help employeesaccess this network through local areanetworking and Wi-Fi. We can helporganisations and employeescommunicate more effectively andreduce travel costs through collaborationtechnologies. We do this to help clientstransform the way they work to achievegreat things.”

eircom has an established pedigree inpartnership with public sectororganisations. Among the projectseircom has worked on was a massivescheme to transform thecommunications network of the NorthernIreland Civil Service.

The Civil Service embarked on anambitious programme of reform in recentyears and selected eircom to help mergedepartments like finance, humanresources, records management and IT,which had traditionally operated fromseparate sites with their own individualsystems. To support this programme,the Civil Service set out a 10-yearinvestment in communicationstechnology and services.

The initial deal for Network NI wasscheduled to begin in 2007. It entailedconnecting almost 300 governmentbuildings across Northern Ireland on asingle network that would be capable ofhandling shared services and also toreduce the complexity involved inintroducing new services.

eircom selected the best and most cost-efficient connection for every site on thenetwork and regularly reviews those linksto ensure each site has the optimum mixof bandwidth. The infrastructure isbacked up from the network operationscentre in Belfast, where skilled engineerscan monitor every single connection inreal time.

Overall, the project has linked a total of21,000 members of staff and is deliveringhuge savings for tax-payers. Recentcustomer scorecards returned by theOperations Manager within the Northern

Ireland Civil Service saw eircom achieve

an average score of 9.9 or 10.0 across

nine service categories.

In other areas, eircom has also hooked

up 1,100 schools on one wide area

network (WAN) and has delivered the

infrastructure for the contact centre for

Translink, Northern Ireland’s public

transport provider. McCloskey said that

with such a track record, it is no wonder

that eircom is first choice for

organisations looking to fully embrace

the digital revolution.

“All managed network solutions are not

equal and eircom’s service proposition is

second to none. We are pro-active in

providing fault-finding solutions,” he

said.

“At eircom, we know that clients expect

excellent service and we make sure we

deliver so that they can trust us with

their vital communications. We have

state-of-the-art monitoring tools and are

pro-active in problem-solving, usually

identifying and resolving issues before

clients even notice them.”

He added: “Our track record

demonstrates our experience in

connecting central government with links

to local government organisations and

our ability to deliver high quality

collaboration and shared services to

make public services better for citizens.

eircom helps to create partnerships that

work.”

To find out more about eircom’s offer,

contact us via:

Forsyth House, Cromac Square, Belfast

BT2 8LA

Tel: 0800 039 2000

Web: www.eircom.co.uk

With the Review of Public Administrationin Northern Ireland under way and newshadow councils already elected,attention is now turning to the tangibletransformation of local governmentservices.

Public sector organisations are facingmany challenges. With depletedbudgets, it is critical that they do morefor less. More importantly, organisationsneed to find new ways of working toimprove efficiency and be able to shareservices. And they need to do all of thiswhile ensuring the appropriate level ofsecurity, risk management andresilience.

This is no easy task. Technology iscentral to meeting these challenges headon and is the key to better collaborationand improved public services. Onecompany is leading the way in enabling

these crucial changes.

Belfast-based eircom is working withlocal government, schools and otherbodies, creating new technologypropositions and giving small and largeorganisations the tools to streamline theiroperations.

Matt McCloskey, eircom’s newlyappointed Sales Director in NorthernIreland, is originally from Ballymena andgraduated from Queen’s UniversityBelfast with a degree in philosophy in1994. He spent almost two decades insenior roles in the telecoms industry inLondon before moving back home in2007, and is now helping to build oneircom’s success and drive additionalgrowth.

McCloskey returned to a region making aname for itself as an ICT hub,underpinned by rapid growth in digital

platforms and supported by a talentedworkforce of new graduates.

Having been involved in the roll-out ofPSN services throughout the UK in hisprevious career, he is excited about thechallenges that lie ahead and workingclosely with public sector bodies to helpthem transform through convergenceand collaboration solutions.

“I’m driven by working with customersand building relationships,” he says. “Myapproach is to get a really deepunderstanding of a client’s goals andobjectives, and together finding waysthat technology can help to make a stepchange. It’s about helping them get morefor less, streamlining operations, findingnew ways of working and

Bringing local qualityto ICT solutions

57

economyreporte

conomyreport

56

Matt McCloskey, Sales Director, eircom.

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In October 2012, the Minister forEducation, John O’Dowd MLA,commissioned the Council for theCurriculum, Examinations andAssessment (CCEA) to carry out afundamental review of GCSEs and A-levels.

The CCEA review reported in June 2013and the Minister has subsequently carriedout a consultation on its recommendations.

The review process involved engagementwith a wide range of stakeholders andprovided an opportunity to reflect on thequalifications system in Northern Irelandand consider the future, given changes inpolicy relating to qualifications in Englandand Wales. We consulted on a range ofoptions and the recommendations madewere based on a wide range ofstakeholders’ views and researchevidence.

There was strong support expressed forGCSEs and A-levels. There were,

however, areas where it was felt changemay be necessary and that this shouldtake into account the needs of learners,education policy and the economy inNorthern Ireland.

A critical aspect of feedback was theneed to ensure under any circumstances,qualifications taken by learners inNorthern Ireland are comparable to similarqualifications taken elsewhere. CCEA willcontinue to work with regulatorycounterparts in England and Wales toensure qualifications taken here arecomparable to those taken elsewhere andcommand the confidence of universitiesand employers.

However, as demonstrated in otherjurisdictions, high standards,comparability and consequent confidencein qualifications can be achieved whenthere are differing assessment practiceand qualification structures.

Many of those who responded to theconsultation were keen to stress thatqualifications in Northern Ireland need tobe relevant to and contribute to our skillsagenda. Of particular note was thatstudents should achieve their potential inEnglish, mathematics and ICT and thatthese subjects should equip learners withthe skills employers highlight asfundamental.

It is important to consider howqualifications deal with the issue ofunderachievement and recogniseachievement across the full ability range.Research, including studies from OxfordUniversity Centre for EducationalAssessment (OUCEA), has shown thatraising the demand of examinations willnot in itself raise standards ofachievement.

The future of GCSEs andA-levels in Northern Ireland

Not all individuals learn in the same way

and there must be equality of opportunity

for all ensuring every learner achieves

their full potential and has this

recognised.

Flexibility in assessment was viewed as

essential to suit the needs of learners and

subjects. Representatives from a number

of leading universities, including Oxford

and Cambridge, have recently highlighted

the importance of retaining the AS/A2

relationship in light of plans in England to

introduce linear A-levels and remove the

AS contribution to the A-level grade.

Modular assessment was valued by

learners and educationalists here,

supporting the Minister’s interim

announcement to retain the current A-

level AS/A2 modular structure.

Across Northern Ireland, students are

working hard to achieve qualifications

that provide them with the opportunity for

progression. Whatever changes are made

to qualifications here, standards must be

maintained so as to ensure learners

continue to be able to progress to further

study or work. CCEA looks forward to

playing an integral part in the process.

With a major announcement due on the future of qualifications

in Northern Ireland, CCEA Chief Executive Richard Hanna

reflects on the lessons learnt from his organisation’s

fundamental review of GCSEs and A-levels.

67

lea

rnin

g a

nd

skillsreport

In October 2012, the Minister forEducation, John O’Dowd MLA,commissioned the Council for theCurriculum, Examinations andAssessment (CCEA) to carry out afundamental review of GCSEs and A-levels.

The CCEA review reported in June 2013and the Minister has subsequently carriedout a consultation on its recommendations.

The review process involved engagementwith a wide range of stakeholders andprovided an opportunity to reflect on thequalifications system in Northern Irelandand consider the future, given changes inpolicy relating to qualifications in Englandand Wales. We consulted on a range ofoptions and the recommendations madewere based on a wide range ofstakeholders’ views and researchevidence.

There was strong support expressed forGCSEs and A-levels. There were,

however, areas where it was felt changemay be necessary and that this shouldtake into account the needs of learners,education policy and the economy inNorthern Ireland.

A critical aspect of feedback was theneed to ensure under any circumstances,qualifications taken by learners inNorthern Ireland are comparable to similarqualifications taken elsewhere. CCEA willcontinue to work with regulatorycounterparts in England and Wales toensure qualifications taken here arecomparable to those taken elsewhere andcommand the confidence of universitiesand employers.

However, as demonstrated in otherjurisdictions, high standards,comparability and consequent confidencein qualifications can be achieved whenthere are differing assessment practiceand qualification structures.

Many of those who responded to theconsultation were keen to stress thatqualifications in Northern Ireland need tobe relevant to and contribute to our skillsagenda. Of particular note was thatstudents should achieve their potential inEnglish, mathematics and ICT and thatthese subjects should equip learners withthe skills employers highlight asfundamental.

It is important to consider howqualifications deal with the issue ofunderachievement and recogniseachievement across the full ability range.Research, including studies from OxfordUniversity Centre for EducationalAssessment (OUCEA), has shown thatraising the demand of examinations willnot in itself raise standards ofachievement.

The future of GCSEs andA-levels in Northern Ireland

Not all individuals learn in the same way

and there must be equality of opportunity

for all ensuring every learner achieves

their full potential and has this

recognised.

Flexibility in assessment was viewed as

essential to suit the needs of learners and

subjects. Representatives from a number

of leading universities, including Oxford

and Cambridge, have recently highlighted

the importance of retaining the AS/A2

relationship in light of plans in England to

introduce linear A-levels and remove the

AS contribution to the A-level grade.

Modular assessment was valued by

learners and educationalists here,

supporting the Minister’s interim

announcement to retain the current A-

level AS/A2 modular structure.

Across Northern Ireland, students are

working hard to achieve qualifications

that provide them with the opportunity for

progression. Whatever changes are made

to qualifications here, standards must be

maintained so as to ensure learners

continue to be able to progress to further

study or work. CCEA looks forward to

playing an integral part in the process.

With a major announcement due on the future of qualifications

in Northern Ireland, CCEA Chief Executive Richard Hanna

reflects on the lessons learnt from his organisation’s

fundamental review of GCSEs and A-levels.

67

lea

rnin

g a

nd

skillsreport

Energy regulators in Northern Ireland

and the Republic of Ireland have

published their plans for the future of the

island’s Single Electricity Market (SEM)

for consultation.

The electricity market in the Island of

Ireland has undergone substantial

change over the last decade as a

consequence of the move towards a

Single Electricity Market. Since the SEM

was implemented in November 2007, the

island has had over 2,000MW of

investment in new conventional

generation, including two new CCGTs at

Aghada and Whitegate and OCGT units

at Kilroot and Edenderry.

A further 450MW plant is being

developed at Great Island by SSE. There

has also been significant investment in

refurbishment of existing capacity, in

generating and distribution technologies,

and Interconnector routes to the Great

Britain market. Investment has begun to

diversify the energy mix across Ireland,

with both gas and coal falling as a

proportion of installed capacity from

48 per cent and 13 per cent in 2007 to

43 per cent and 11 per cent in 2013.

Installed wind capacity has been the

primary replacement with installed wind

capacity increasing from 12 per cent in

2007 to 19 per cent in 2013.

These are all encouraging developments

but despite the level of investment and

relative success of the SEM, there is still

more to be done to both ensure the

long-term security of energy supply and

to capture investors’ share of wallet in

what is an increasingly competitive

global market for energy investors.

From an energy security perspective,

recent events in Ukraine and rising EU

tensions with Russia have highlighted

the relative fragility of European energy

supply, and the island of Ireland which

sits at the periphery is not immune to

supply concerns.

Indeed, although in January 2014 EirGridindicated that there is an overall surplusof generation on the island. With somecapacity expected to be mothballed inthe near future and an expected deficitin Northern Ireland from 2016 there isstill work to be done to secure long-termdemand projections are met. As such,the new integrated SEM will be requiredto take account of the changinggeneration mix as a result of theincreased level of renewable generationas well as the impact of increaseddemand side participation. It will beimportant to ensure that the rightinvestment signals are in place to ensurethat future energy needs are met.

With this in mind, the SEM Committeewhich is the decision-making authorityon all matters concerning the SEM, haspublished a draft decision paper basedon feedback from an earlier consultationexercise. The paper sets out the featuresof proposed new energy tradingarrangements (ETAs) within the newintegrated SEM (I-SEM); as well as theneed for and proposed design of a newcapacity remuneration mechanism(CRM). The proposed changes aredesigned to meet the requirements ofthe EU target model, developed as partof the EU’s Third Energy Package toharmonise cross-border trading rulesand co-ordinate national and regionalmarket designs. The SEM Committeeintends to publish its final decision onthe proposals set out in the paper inearly September 2014 and expects thenew arrangements to apply from 2016,according to the decision paper. TheSEM Committee is seeking feedback onthe decision paper from consumers ofelectricity, market participants and otherinterested parties until 25 July 2014.

Since the SEM began in 2007, wholesaleelectricity in Ireland and Northern Irelandhas been traded on an all-island basis.All electricity generated on or importedonto the island of Ireland is now fed intoa gross mandatory pool market, fromwhich all wholesale electricity forconsumption on or export from theisland must be purchased.

Once the European requirements comeinto force, all energy marketarrangements will be required toimplement a set of prices that wouldchange for a particular trading period thecloser the market moved to real time.This is different from the current SEMwhere there is a single price for a

particular trading period. The SEMCommittee has proposed concentratingtrading in the day-ahead and intra-daymarkets so that the all-island marketwould be tightly integrated with the widerEuropean market. However, it hasdropped a previous proposal thatparticipation in these markets would bemandatory.

To allow energy market participants tohedge the risks of cross-border trading,the SEM Committee proposes the use ofFinancial Transmission Rights (FTRs) asopposed to Physical Transmission Rights(PTRs). FTRs are financial contractsentitling the holder to a stream ofrevenue based on the day-ahead hourlyenergy price difference across an energypath but they do not provide the right tophysically dispatch generation. The SEMCommittee said the use of thismechanism would allow “efficient tradingacross the interconnector without‘locking out’ 20 per cent of the marketfrom the DAM that might arise from theuse of PTRs”.

In its decision paper, the SEMCommittee also recognised the need foran “explicit” CRM on the island ofIreland, to take account of the “potentialshortcomings” of a European InternalEnergy Market for “a small island systemwith high penetration of variablerenewable generation”. It has proposedthe adoption of a quantity-basedcapacity market, under which marketparticipants would compete to offer anadministratively-set level of energycapacity at the lowest price.

The SEM Committee has proposed thatthe CRM would be implemented throughcentralised reliability options (CROs)issued by a central party. According tothe paper, a reliability option isessentially a financial one-way contractfor difference (CfD) issued to allsuccessful bidders for capacity in acompetitive auction. The CRO holder

would receive a set option fee even if themarket reference price drops below apre-set strike price. If the reference pricegoes above the strike price, the holder ofthe CRO would pay the difference backto the centralised counterparty.

The SEM Committee approach appearsto be taking sensible steps to create asustainable and compliant market. Theelectricity market in Ireland has grownsteadily with additional investment inpower generation and increasedinterconnection with Great Britain sincethe introduction of the SEM in 2007, andit is important that the market design ofI-SEM allows that investment climate tocontinue.

While much of the detail of the proposalsis yet to be released, the draft proposalshave put the more efficient use ofinterconnectors and security of supply atthe heart of the design agenda to ensurerobust compliance with the target model.The draft proposals around the need forand the type of capacity mechanism willalso be of particular interest tostakeholders.

The proposals will be judged on whetherthey increase investment and retailcompetition, and ultimately on theconsumer price for electricity after their2016 implementation. Ireland’s 2.5 million consumers pay relatively highenergy prices and are likely to bedisappointed if they expect theseproposals to lead to a decrease in theirbills. However, the success of thechanges may lie in the more unseenareas of mitigating future price rises andnavigating the island’s electricity marketthrough stormy global waters whilekeeping the lights on.

For more information, contact RichardMurphy as follows.Tel: +44 (0)28 9089 4844Email:richard.murphy@pinsentmasons.com

Richard Murphy heads the Pinsent Masons Irish Energy Finance Team. He has a

track record in the renewable energy sector, securing a range of high profile

mandates across the UK and Ireland, as well as providing expertise on all-island

energy issues. Richard is recognised as an energy policy expert, ranked as a

leading lawyer in both Chambers UK and the Legal 500.

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