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Magento impl & managed services

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Retail Insights Magento E-Commerce Platform. Evolved. http:// www.magentocommerce.com/
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Page 1: Magento   impl & managed services

Retail Insights Magento

E-Commerce Platform. Evolved.

http://www.magentocommerce.com/

Page 2: Magento   impl & managed services

Leader in ground-breaking E-commerce offers complete flexibility and control over the look, content and functionality while development Provider of end-to-end e-commerce suite

Trusted by many of the world’s most discerning companies Nike, Lindt, Lighting Giants etc. Obsessed with customer satisfaction

Magento is well architected, designed and flexible. Also, has won number of awards. Over 170+ Magento Connect Extensions

written Over 70 partners

Magento : A New Leader in E-commerce platform

Page 3: Magento   impl & managed services

1. Flexibility: We believe each solution should be as unique as the business behind it. Magento‘s code allows for seamless customizations.

Upgradeable: By separating the core code from community and local customizations, Magento can be easily customized without losing the ability to upgrade

Speed and Security: The coding standards used by the developers follow best practices to maximize the efficiency of the software and provide a secure online storefront.

Portability: Magento was developed with portability in mind, that’s why there’s extra logic built in. Path, Directory separators, they’re all designed to work cross platform

Magento : A New Leader in E-commerce platform

Page 4: Magento   impl & managed services

Magento

Sales Orders

Contact Details

Payment gateway

Order FulfillmentShipping Details

Your Website+

Magento

Online Customer

Page 5: Magento   impl & managed services

Magento Features

• Analytics and Reporting - the script is integrated with Google Analytics and offers many different reports.

• Product Browsing - multiple images for products, options for extensive reviews, wishlists and much more

• Catalog Browsing - easy navigation, advanced product filtering system, product comparison

• Catalog Management - inventory management, batch import and export of products, different tax rates per location, additional product attributes

• Customer Accounts - order status and history, e-mail and RSS feeds for products in the wishlist, newsletter subscription, default billing and shipping address

• Customer Service - enhanced features for customers' accounts, Contact Us form, comprehensive order tracking and history, customizable order e-mails

Page 6: Magento   impl & managed services

Magento Features contd….

• Order Management - create orders through admin area, create multiple invoices shipments and credit memos, call center order creation option

• Payment - different payment methods: credit cards, PayPal, Authorize.net, Google Checkout, checks, money orders, support of external payment modules like Cybersource, ePay, eWAY and many more.

• Shipping - shipping to multiple addresses, flat rating shipping, supports UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL

• Checkout - one page checkout, SSL support, checkout without having an account.

• Search Engine Optimization - 100% Search Engine Friendly, Google SiteMap support.

• Site Management - control of multiple web sites, multiple languages, tax rate with support for US and International markets, customizable outlook through templates

Page 7: Magento   impl & managed services

Hardware With a big number of concurrent users, sufficient amount of RAM is

highly critical to handle all incoming connections. Faster modern systems with multi-core CPUs, high front side bus speeds, and fast hard drives, preferably at 7200RPM and higher, will generally speed up the entire application.

Network Insufficient network I/O throughput and latencies in the internal

network can significantly impact the performance of a multi-server setup. Outbound connection latency may cause discomfort for a customer while browsing the store frontend

Software Magento Enterprise Edition is a PHP application that runs on the

LAMP stack. Therefore, current, up-to-date, and well-configured versions of the Linux Kernel, Apache, MySQL, and PHP will provide better performance results.

Technology Environment

Page 8: Magento   impl & managed services

Offline Marketing Objective to increase trading radius from 20 miles to

1000 miles Increase the leads/sales by 30% i.e. 50 orders/month

Online Marketing High end SEO Blogs E-mail Campaigns

Technical Support Call Centre L1, L2 and L3 support – Manage, Support and Report Handling Customer quires - Order Fulfillment Payment &

shipping

Managed Services

Page 9: Magento   impl & managed services

Offline Marketing Messaging advantages of online and buying directly from

manufacturer by giving discounts Contacting end customers directly or through intermediates Partnership with communities – e.g. with associations

Online Marketing Google ads Facebook campaigns and building online community Designing new themes on the website etc. Handling Bulk product uploads and new themes & Reporting

Technical Support Server Support – Coordinating with Hosting provider Upgradations, Backups automations SLA’s definition

Managed Services – How we do

Page 10: Magento   impl & managed services

Delivery Models

  Fixed Price Model - 1 Installment Model - 2 Partnership Model - 3

Project Duration 60 Days ( 2 months) 60 Days ( 2 months) 60 Days ( 2 months)Managed

Services/Support 90 days ( 3 months) NA NA

Mandatory Support NA One year One Year

Fixed Price INR 350,000.00 INR 50,000.00 INR 50,000.00

Installment Period NA 6 months

18 months Revenue sharing - 30 % of Total

Sale AmountMonthly Fixed

Charges INR 12,000.00 INR 12,000.00 INR 12,000.00

Payment DurationWithin 2 months ( project

Duration)Project kick off and 6 monthly

equal installments Before start of projectMinimum Contract

period 5 months(Incl.free support) 14 months (Incl. 1 year support) 18 months

Page 11: Magento   impl & managed services

Value and Outcome based models Increase your IT responsiveness and agility Reduced CapEx and OpEx No dependency on in-house IT/Marketing team Assured Security – Customer Privacy and

Transaction Details Increase “Access from Anywhere – Anytime” ROI in less than year No Operational Dependencies Focus on core business – Identifying Supplier and

New Product Launches

Benefits and Value adds

Page 12: Magento   impl & managed services

Magento Frontend

Page 13: Magento   impl & managed services

Magento Admin

Page 14: Magento   impl & managed services

Thank You!

Contact us:

Retail Insights Pvt. Ltd.Banaswadi,Bangalore,India – 560043Mob:+91 9916515747


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