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Our Vision
Through delivery of the
highest standard of
service, our vision is
to be the leading
provider of
residential care in
our community.
March 2017 Newsletter
Suzanne Norambuena, Facility Manager
Hello Everyone,
February has been a very busy month as we welcomed many new residents from Prescare on Tambourine Mountain following
the announcement that their facility was closing down. A number of more independent residents from the Homestead were
offered the opportunity to move to the Lodge so we could accommodate residents from Prescare who have higher care needs at
the Homestead. It is a pleasure to have so many new residents at the Homestead and Lodge and I hope everyone is settling in
well to their new home.
We recently sent out both a relative and a resident’s survey and were thrilled with the amount of people who found the time
complete the form and return it to us. The results of both of these surveys have been collated and overall it was a very pleasing
response.
The resident survey allows the choice for questions to be scored as excellent, very good, average, fair, poor or no comment. For
the residents survey all questions related to care / nursing were scored by the majority of residents as excellent or very good.
Scores related to food / service were mostly scored in the very good category however there was a number of residents who
scored excellent or average. We are now on the 3rd cycle of the CPSM 6-week menu and are starting to identify some meals that
residents don’t enjoy and we are working with the Group Executive Chef Darrin to look at menu alterations.
For the Leisure and Lifestyle questions the majority of scores were rated as very good and again there were a number of
residents who scored excellent or average and finally all environmental / cleaning questions were rated in the majority as very
good.
For the relatives survey the questions allow for a scoring choice of excellent, good, average, poor or no comment. The majority
of scoring for all questions fell in the good category followed by excellent or average. Thank you to both residents and families
who also wrote additional comments, your feedback is highly valued and assists in ensuring we are providing the very best care
and service we can.
In January, we placed a rack and several containers of un-named clothes in the media room at the Homestead for families and
residents to go through. What was left was given away to charity. Again this month we have an abundance of clothing that is un-
named and we have again placed it in the media room for residents and families to look at. We now have 157 residents who
reside at Magnolia Aged Care and unless every piece of clothing down to socks and underwear is labelled we can guarantee it
will be returned to you. Labels can be purchased at a cost please see Mandy at reception and then attached via our heat seal
machine free of charge by our laundry staff.
Well that is all for this month
Regards Suzanne
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TRACIE KIM – YOGA AND MEDITATION TEACHER
Over a year ago, I stumbled across Aged Care Yoga teaching when I decided to “think outside the box” when a
venue I was teaching at closed down.
I am so grateful now for the way things worked out and being lead to Aged Care/Chair Yoga. Although I
almost gave up when I found myself crying whilst teaching as I watched them struggle to move their bodies
and to attempt to breathe deeper. I thankfully decided to stay and help them. I still cry sometimes but it is in
happiness as I watch them get excited and smile at me the knowing that their bodies are responding and so
too are their minds. They are more relaxed, less stiff and their pain is being alleviated and belief in
themselves and their abilities changing. They are getting stronger mentally and physically.
Throughout my life, I have been an Aerobics Instructor, Personal Trainer, Studied Nutrition, mother of 3 (now
adult) children, air sea rescue volunteer, seamstress and now I am a Yin Yoga, lyengar Yoga & Meditation
Teacher. People know me as “Yin with Tracie Kim”. With all my training and ongoing constant studies, I am
sharing and helping people to alleviate stress and pain. Helping people to find natural healthy alternatives for
a happier, healthier life is something that I am very passionate about. I teach Yin Yoga a several venues
around the North Gold Coast and Loganholme. I teach workshops about anatomy, physiology and ancient
teachings of both Chinese & Indian Meridians and the Chakras (energy systems of the body).
What I am learning from the Aged and the younger more active people at my Yin classes is compiling for me
some astounding results on what to prevent in the younger people from eventually happening to them when
they age and how to help the aged to reduce their stress, pain and increase their movement, attempting to
reverse their stiffness.
Health, happiness and wellbeing are the reasons for my being. I am so humbled and so blessed to be helping
people and to be able to call this my job. It is not a job to me it is my Love.
I am also very grateful to the amazing staff at Magnolia Aged Care at Upper Coomera for their constant care to
the aged and disabled. They really do care about every person at this lovely place. I see it happen and I see it
in the resident’s happy faces. It is their home
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ALL ABOUT ME- ANNE TOOPE
Anne Toope was born on the 9th of January 1943 along with her twin brother Cliff. Her mother
Marjorie, and father Clifford were dairy farmers, in Chinchilla, and already had an older son, John.
Soon Cliff, the baby of the family would arrive and this family was complete. Owning the dairy farm
meant that Anne’s mum, Marjorie, would have to help with the milking of all of those cows. Marjorie
was used to hard work, her mother, Anne’s grandmother had passed away at the tender age of 33
and Marjorie had to look after her 5 siblings from the tender age of 13. So when Anne and her twin
brother Cliff were very young they would be taken outside in their double pram, covered in
mosquito netting and left in the shade until the milking was complete. Anne’s elder brother Cliff had
raised a Kangaroo from a baby and had trained the kangaroo to push the laundry trolley to the
clothes line. On this particular day the kangaroo mistook the pram for the laundry trolley and started
pushing it. The pram soon tipped and Anne was injured quite badly and had to be taken to hospital
for treatment of a fractured skull and concussion, she was very unwell. Anne’s mother, Marjorie,
was a very religious lady and was praying very hard that Anne would recover. Later she would tell
Anne that one day after days of prayer Jesus had touched her head and she woke up suddenly and
recovered well. Unfortunately the kangaroo did not have such a happy ending!
Anne’s eldest brother, John, was a bit of a bully towards her, maybe it had something to do with the
kangaroo, but she enjoyed a very close bond with her little brother Cliff and liked looking after him.
Anne and her brothers travelled, by horse in wet weather and by bike in dry weather, 7 miles to get
to their school. There was only one teacher at the school and 21 students in total, including only 3
other girls, Betty, Lorraine and Margaret, who were all the best of friends. Anne enjoyed school and
spending time with her friends, being so outnumbered meant they had to stick together and they
did. Anne had her first crush at school and absolutely adored him. His name was Roland and he had
the loveliest blue eyes and a very kind nature. They didn’t start dating until they left school, when
Anne was 17 and Roland was 18. They were the rules of her family and Anne followed the rules.
Anne remembers Roland fondly and they were very much in love, but she had a yearning for
adventure and to join the Royal Australian Air Force since she was very young so she enlisted. Anne
and Roland dated for a while afterwards but the distance made it very hard and in the end she broke
Roland’s heart. He was her first love and she chose the RAAF over him, something she would later
have a little regret about.
Anne recalls that in 1949 nuclear weapons were first made and the Cold War started. Anne was in
Aerial Photography Mapping, which meant that a U2 Spy Plane would fly over an area and take
photographs that would then be taken to Anne and her colleagues and they would plot the areas of
coverage on a larger and more detailed map. Anne could pinpoint where submarines, missiles, tanks
and personnel were exactly and these were handed to strategists to plan how to attack these sites.
During the Vietnam War Anne could pinpoint where the underground tunnels, used by the
Vietnamese soldiers, were exactly by the sick and dying trees, whose roots had all been cut, and they
were then targeted and bombed. Anne also did work for the United States Navy mapping New
Guinea, from the Aerial Photographs that they provided. Anne left the RAAF when she was 27 years
old and moved to Sydney to work in Geographic Mapping.
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It was in Sydney that Anne met her future husband, Colin, at a Christmas Ball, he was recently
separated from his first wife and had 5 children that all lived with him. Anne dated Colin for 2 ½
years before they finally got married, mainly because she was considering whether or not she was
willing to take on such a big responsibility. But it was love at first sight and he was a very generous
man and his children were all the same as him. Anne believes that Colin and his children- Colin, Paul,
Julie, Jodie and Christopher taught her how to open up and love and care about others and the
valuable lesson of unselfishness. In 1974 Anne would have her only biological child, Jacole and there
was 13 years difference between the eldest of her step-children, Colin and Jacole. Anne attributes
the wonderful nurturing she felt towards her step-children to nurturing baby animals on the farm,
when she was a child and considers them all a blessing. Occasionally Anne’s “free spirit “would arise
but she was always drawn back by the deep love she felt for Colin and her step-children.
Anne and Colin had a wonderful family life, but her career in Mapping had to be put aside for the
children. They went on lovely family vacations to Bulli on the NSW coast, where they stayed in a
caravan park. Colin was and Electrician and studied at night to eventually become and Electrical
Engineer. Anne worked as a Chef on the weekends as she had a flair for cooking and enjoyed it
immensely. Unfortunately Colin had an accident while working and he was electrocuted so
becoming an Electrical Engineer, became priority. Anne and Colin’s marriage remained strong but
due to the earlier electrocution Colin’s heart had suffered damage and he had 5 heart attacks in
total. Anne lost Colin at age 75 and she misses their laughter and his sense of humour the most.
Anne is a very spiritual lady, something she learned that from her mother. Anne recalls when her
mother was passing away she told Anne that Jesus had visited her and said that he would take her
home on the 3rd, she passed on the 3rd. Anne believes she and other members of her family have all
had revelations and that prayers are very important. Anne believes her faith has helped her through
her own recent illnesses as well.
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LIFESTYLE NEWS
Well that is it, the end of one extremely hot summer, I am certainly looking forward to the cooler temperatures of autumn, just hope it happens. Once again February was a fun filled month.
We are looking at putting more active activities on the program, Tracie Kim comes twice a month with her inspirational Yoga and meditation classes, also we have put “Cricket” on the program which has proved very popular especially with the men who enjoy reliving their youth and happy to report they still have skills to make an enjoyable afternoon session of cricket and quite competitive as well. Next on the sporting agenda was “Beach Volley Ball”, now that’s got your mind working over-time hasn’t it! All I can say there was a lot of laughter going on and once again very competitive, also a fun way to exercise, so next time on the activities program, please come and check it out. We also had the putting green set up in the Lodge for all to enjoy. (By the time the Commonwealth Games arrive next year, I’m sure Magnolia will have a team ready to compete).
We were so lucky to have the Queensland Police Pipe Band paying us a visit, the emotions the Pipes bring out in people is priceless, from tears to jubilation. Pretty sure everyone around the facility and most of the neighbourhood enjoyed their music. Waitangi Day found us make New Zealand Arts & Craft thanks to our lovely volunteers Carol and Lorraine, then in the afternoon the lovely Sue a New Zealand entertainer sung some traditional Maori songs with the help of TeAta Mansfield one of our many New Zealand residents. Fish & Chips for lunch rounded off the day. Our Resident and Relatives meeting was well attended and received great feed-back from residents regarding the changes that have being going on around Magnolia, the new furniture in the Clubhouse looks very inviting. The residents were very excited to hear that air conditioning units will be placed in each bedroom.
New to the program is also Coffee Club in the evening, where residents who are a bit lost as what to do after tea in the evenings are invited to join the crew in the Coffee Shop at reception. It is a good way to catch up with friends and share stories of their day or reminisce over past events, also cards, trivia, dominos and a few other activities are available, always looking for suggestions guys and please to hear you are enjoying the experience.
Our bus outings have been varied and well enjoyed. This month we have visited The Lion’s Club at Springwood, Nerang movie session to see The Lion, Helensvale Tavern, Tallai Golf Club, shopping trips to Helensvale Westfield’s, Runaway Bay and Beenleigh, picnic at Burleigh Heads, morning tea at Cascade Gardens and the Broadwater and a visit to The Labrador Senior Citizens Club and the Upper Coomera Community Centre Seniors morning. Then the enjoyable Sensory Bus Outings which go to a variety of places some include an ice cream or lemonade and cake, this month’s most enjoyable sensory outing was to Highland Park Reserve to feed the ducks.
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LAUGHTER BOSS
As the Lifestyle Co-ordinator I attended the Laughter Boss course which was held in Brisbane. Now I can report that I haven’t laughed that much for many years and hopefully bring a bit of laughter into our wonderful facility, I did try out one of my moves on Shane and Suzanne and thinking I have a lot more to learn. The Humour Foundation’s Laughter Boss Workshop teaches staff working in aged care fun and practical skills to help them use play and laughter in their everyday work
The therapeutic benefits of humour are well known – sharing a smile and a laugh connects people, lowers stress, reduces anxiety, relieves tension, boosts the immune system and creates an atmosphere of positivity and warmth. Using play to promote humour in daily work – to build connection, develop better relationships and foster well-being not only with residents, and their families but also fellow colleagues.
Debbie White
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NOTICEBOARD
MAGNOLIA HAIRDRESSING SALON
➢ Ladies Cut $25
➢ Men’s Cut $15
➢ Shampoo/set or blow wave $20
➢ Tint’s $45
➢ Perm’s including cut/set & blow wave $75
➢ Permanent Colour includes:
➢ Cut/set/blow wave $75
Lyn – Homestead – Monday & Thursday
Krista – Lodge - Tuesday
CHURCH SERVICES Uniting Service
3rd Monday of the month
Anglican Service 1st Monday of the month
Catholic Service 4th Monday of the month
Aged Care Information My Aged Care – 1800 200 422
www.myagedcare.gov.au
Qld. Aged & Disability Advocacy (QADA)
Phone 07 36376000
121 Cooperfield Street, Geebung QLD 4034
Aged Care Complaints Commissioner –
Phone: 1800 550 552
GPRO Box 9848 (In your capital City)
DATE CLAIMERS!!!!!!!
Visit from the Brisbane Harley Davidson Biker Group
April 1th Offering our residents photo opportunities and
local rides! FAMILY PORTRAIT DAY
Saturday 22nd - 9.00 a.m. – 1.00 p.m.
appointment only!
MARCH BIRTHDAY’S
5th Muir Fleming
10th Raymond Lynch
14th Emilie Resell
16th Mary Denton
18th Valerie Cameron20th ted Ashe
24th Ellen Butler
25th Katherina Schnell
30th Lynne Watson
Star Sign for March: Pisces:
Birth Stone and Flower
Aquamarine Jonquil
Movie Star’s with March Birthdays
David Niven Dolly Parton
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HOMESTEAD ACTIVITIES
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
1st 2nd 3rd
9.30 a.m. – R & R in the Courtyard 10.00 a.m.- Bingo 1.00 p.m. – Beauty Salon Campbell & Lodge 1.30 p.m. – Footy Tipping 4.00 p.m. – Courtyard walk and water
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Anglican Church Service 1.00 p.m. – Scenic Bus Outing 4.00 p.m. – Courtyard Walk about 6.00 p.m. –Coffee Club
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Roving Musician 1.30 p.m. – Happy Hour 4.00 p.m. – Courtyard walk and water 6.00 p.m. – Coffee Club
6th 7th 8th 9th 10th
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Yoga with Tracie 1.30 p.m. – Arts & Craft with Carol & Lorraine 4.00 p.m. – Courtyard walk about 6.00 p.m. – Coffee club
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Art Appreciation classes 10.30 a.m. – Bus outing to Currumbin RSL 4.00 p.m. – Gardening 6.00 p.m. – Coffee Club
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Bingo 1.00 p.m. – Beauty Salon Fairview & Europa 1.30 p.m. – Footy Tipping – Media Room 4.00 p.m. – Courtyard walk and water
9.30 a.m. – R & R in the Courtyard 9.30 a.m. – Tai Chi with George 10.00 a.m. –Trivia 1.30 p.m. – Scenic Bus Outing & Ice Cream 4.00 p.m. – Garden Walks 6.00 p.m. – Coffee Club
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Singing lessons with Tania 1.30 p.m. – Happy Hour 4.00 p.m. – Garden Walks 6.00 p.m. – Coffee Club
13th 14th 15th 16th 17th
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – WORLD CRUISE – INDIA – Bollywood Movie and a taste of India 1.30 p.m. – art Appreciation Classes 4.00 p.m. – Garden Walks & Watering
9.30 a.m. – R & R in the Courtyard 10.00 a.m. WORLD CRUISE – CRUISE DOWN THE BROADWATER 4.00 p.m. – Garden Walks
9.30 a.m. – R & R in the Courtyard 9.30 a.m. – Tai Chi with George 10.00 a.m. – WORLD CRUISE – CHINA – Chinese Dancers and a taste of China 1.00 p.m. – Beauty Salon Boyd & Drummond 4.00 p.m. – Courtyard walk and water
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – WORLD CRUISE ITALY – Making Pizza Pie – Courtyard luncheon and Entertainment 4.00 p.m. – Garden Walks & Watering
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – WORLD CRUISE IRELAND for St Patrick’s Day 10.00 a.m. – Irish Coffee Morning Tea 1.30 p.m. – Double the Fun Singalong 4.00 p.m. Garden Walks & Watering
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HOMESTEAD ACTIVITIES
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 20th 21st 22nd 23rd 24th
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Uniting Church Service 10.30 p.m. – March Birthday Party 1.30 p.m. – Arts & Craft With Coral & Lorraine 4.00 p.m. – Gardening in the Courtyard 6.00 p.m. – Coffee Club & Cards
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Art Appreciation classes 11.30 p.m. – Bus Outing to the Wattle Hotel 2.00 p.m. - Halcyon Choir 4.00 p.m. – Garden Walks 6.00 p.m. – Coffee Club & discussion
9.30 a.m. – R & R in the Courtyard 10.00 p.m. – Bingo 1.00 p.m. – Beauty Salon Campbell & Lodge 1.30 p.m. – Footy Tipping 4.00 p.m. – Watering the Gardens
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Pub Quiz 1.00 p.m. – Scenic Bus Outing & ice cream 4.00 p.m. – Garden Walks & Watering 6.00 p.m. – Coffee Club get together
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Singing lessons with Tania 1.30 p.m. – Happy Hour 4.00 p.m. – Garden walks 6.00 p.m. – Coffee Club & Cards
27th 28th 29th 30th 31st
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Catholic Church Services 10.30 a.m. – Art Appreciation classes 1.30 p.m. – Arts & Craft with Carol & Lorraine 4.00 p.m. – Garden Walks 6.00 p.m. – Coffee Club & games
9.30 a.m. – R & R in the Courtyard 9.30 a.m. – Yoga with Tracie 10.30 a.m. – Burleigh Surf Club bus outing 4.00 p.m. - Gardening 6.00 p.m. – Coffee Club & reminiscing
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Bingo 1.00 p.m. - Beauty Salon Fairview & Europa 1.30 p.m. – Footy Tipping 4.00 p.m. garden Walks
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – Cricket on the oval 1.00 p.m. – Scenic Bus Outing 4.00 p.m. – gardening 6.00 p.m. – Coffee Club & games
9.30 a.m. – R & R in the Courtyard 10.00 a.m. – singing lessons with Tania 1.30 p.m. – Rob & Jill Concert 4.00 p.m. – Garden Walks 6.00 p.m. – Coffee Club & discussion
5th Muir Fleming
10th Raymond Lynch
14th Emilie Ressel
16th Mary Denton
18th Valerie Cameron
20th Ted Ashe
24th Ellen Butler
25th Katherina Schnell
30th Lynne Watson
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LODGE ACTIVITIES
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 1st 2nd 3rd 9.00 a.m. –
Garden Walks 10.00 a.m. – Trivia 11.30 a.m. – Pet therapy 1.00 p.m. – Beauty Salon
9.30 a.m. – Shopping Outing to Westfields Helensvale
9.30 a.m. – Morning Tea Bus Outing to Highland Park Reserve – feeding the ducks
6th 7th 8th 9th 10th
9.00 a.m. – Garden Walks 10.00 a.m. – Bingo 11.30 a.m. – Walking the Lodge Dogs
11.00 a.m. – Bus Outing to Currumbin RSL
9.00 a.m. – Garden Walks 10.00 a.m. – High Tea March Birthday Party 11.30 a.m. – Whiteboard Quiz
9.30 a.m. – Shopping Outing to Beenleigh
9.30 a.m. – Bus Outing Morning Tea at the Botanical Gardens
13th 14th 15th 16th 17th
9.00 a.m. – Garden Walks 10.00 a.m. – WORLD CRUISE TO INDIA 11.30 a.m. – Neighbourhood stroll
9.00 a.m. – Garden Walks 10.00 a.m. – WORLD CRUISE DOWN THE BROADWATER
9.00 a.m. – Garden Walks 10.00 a.m. – World Cruise to China
9.00 a.m. – Garden Walks 10.00 a.m. – World Cruise to Italy
9.00 a.m. – Garden Walks 10.00 a.m. – World Cruise to Ireland and St Patrick Day Celebrations
20th 21st 22nd 23rd 24th
9.00 a.m. – Garden Walks 10.00 a.m. – Bingo 11.30 a.m. - Pampering
9.00 a.m. – Garden Walks 10.00 a.m. – Carpet Bowls 11.30 a.m. – Brain Training
9.00 a.m. – Garden Walks 10.00 a.m. – Pictionary 11.30 a.m. – Community stroll
9.30 a.m. – Shopping Outing to Runaway Bay
8.45 a.m. – Labrador Senior Citizen’s Concert
27th 28th 29th 30th 31st
9.00 a.m. – Garden Walks 10.00 a.m. – Bingo 11.30 a.m. – Pet therapy
9.00 a.m. – Garden Walks 10.00 a.m. – Trivia 11.30 a.m. - Pampering
9.00 a.m. – Garden Walks 10.00 a.m. – Whiteboard Quiz 11.30 a.m. - Quoits
9.30 a.m. – Shopping Outing to Westfields - Helensvale
11.00 a.m. – Lunch Outing to Shearer’s Arms
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FAMILY PORTRAIT DAY
All Relatives and Friends are invited to book an appointment to
Magnolia’s grand Family Portrait Day. Whether it be a special gift for
Mother’s Day or just to update the family photo; Shayne Nienaber is a
fantastic photographer that will not disappoint. Pets are also welcome.
This function will be held in the Homestead Clubhouse on Saturday, 22
April from 9am – 1pm. Please note that this is an appointment only
event.
To book an appointment, please contact Heather before 14 April on
5502 8222 or email [email protected] with the subject as
“Family Portrait Day”.
Order forms and payment will be available on the day and Shayne will
accept cash or eftpos. Below are the prices and sizes of prints that are
available:
• 5 x 7” - $12 each
• 8 x 11” - $25 each
• 11 x 14” - $30 each
If you wish to view more of Shayne’s work before enquiring, please
visit his website or view his Facebook Page:
www.shaynenienaberphotography.com