Maintaining Culture Through ChangeInsights from Google Kim Wylie, Head of Change and Transformation, Google for Work
google.com/+KimWylieGoogle
@KHWylie #workhappy
uk.linkedin.com/in/kimwylie
The world is changing
Self-Driving Cars Virtual Reality Wearable Tech Internet of Things Artificial Intelligence and Machine Learning
Yesterday
Work is changingWork is changing
Project EverestCampaign City Ideas
TomorrowToday
GenY
GenX
BabyBoom
Vets
Today's organisations are looking to achieve
Efficiency
Faster decision makingMore efficient operationsIncreased responsiveness
Innovation
Increased innovationNew products / services
New ways of doing things
Company-wide communications
Networked employeesKnowledge sharing
Collaboration
Attract talentEngage employees
Retain talent
Talent Management
Technology is the enabler of transformation and competitive advantage
Typical reactions to change
The CriticWho opposes
The NavigatorWho is empowered
The VictimWho panics
The BystanderWho ignores
Sneak peak into the Google for Work change and transformation methodology
Executive Sponsor
Executive Committee Google Guides Innovation
Council
User group analysis Transformation Labs
Communications Success storiesCommunities
TNA Training delivery Tips and tricks
Sponsorship
Org. Analysis + Transformation
Comms
Training
Top tip: Engage your employees in projects and make change fun
"You have to get culture right.""The story of innovation has not changed. It has always been a small team of people who have a new idea, typically not understood by people around them and their executives."
Eric Schmidt
Executive Chairman, Alphabet
Google confidential | Do not distribute
Insight #1: Hire for cultural fit
Google confidential | Do not distribute
Insight #2: Default to ‘open’
Google confidential | Do not distribute
Insight #3: Encourage innovation from everywhere
Google confidential | Do not distribute
Insight #4: Launch and iterate. Fail fast.
Google confidential | Do not distribute
Insight #5: Make every manager a great manager
Google confidential | Do not distribute
Insight #6: Create an environment where employees can thrive
The journey to success will never be as you plan it to be
How we overcame
If you give people freedom, they will amaze you. All you need to do is give them a little infrastructure and a lot of room to change the world. I think that holds true in any industry."
- Laszlo Bock Google’s SVP of People Operations
google.com/+KimWylieGoogle
@KHWylie #workhappy
uk.linkedin.com/in/kimwylie