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Dell EMC Healthcare eBookHealth IT (HIT) Transformation

Make Digital Transformation Real with HIT Transformation. Modernize. Automate. Transform.

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ACCELERATE INNOVATION WITH HIT TRANSFORMATION

Digital transformation in healthcare has been described as the use of technology to improve the connected patient and physician experience, increase efficiencies throughout the healthcare ecosystem, and accelerate the decision-making process to improve outcomes and results. However, successfully harnessing technology to advance health mission and business and clinical outcomes takes more than digital innovation. It requires a modern Health IT organization that can work strategically with clinical, administrative, research, and financial stakeholders to put data, devices, and applications to work to achieve real results. Explore this ebook to learn more about proven approaches and solutions that Dell EMC offers to help healthcare organizations accelerate their HIT transformation journey.

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TABLE OF CONTENTS:

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Rapid and radical change is the new norm. From a mix of new market players to increasing security risks to an explosion of data, healthcare is in a state of constant flux, leaving many healthcare organizations with gaps in how to best provide a future-proof IT infrastructure. But disruption can also be a force for positive change.

The disruptive power of digital transformation promises to enable simpler, more agile operations and an increased level of collaboration to improve patient care delivery and ultimately contribute to improvements to the bottom line. In order to realize that promise and move from static systems of record to real-time engagement and insight, some barriers must be overcome.

TOP THREE HIT CHALLENGESWhats standing in the way of HIT transformation?

Rapid, unpredictable change and uncertainty affecting every aspect of healthcare, including:

Technology

Data

Security

Government regulations

Legacy applications, systems, and organizational structures

Limited resources and time horizons for delivering results

Typical margins within a healthcare system are

3-4%2

HIT transformation efforts are largely encumbered by legacy applications, procedures, and systems, sometimes decades old

Up to

of IT staff time is spent on maintenance and upkeep1

75%

With the majority of time spent on keeping the lights on, how can IT streamline processes to help invest in innovation?

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https://www.emc.com/en-us/data-center-transformation/index.htm#overlay=/collateral/analyst-reports/roadmap-it-transformation.pdffile:https://www.idc.com/getdoc.jsp%3FcontainerId%3DUS41864316https://www.marketsandmarkets.com/PressReleases/cloud-computing-healthcare.asphttps://www.prnewswire.com/news-releases/is-iomt-the-magic-bullet-to-reshape-coordinated-and-proactive-care-delivery-300480529.htmlhttps://www.prnewswire.com/news-releases/is-iomt-the-magic-bullet-to-reshape-coordinated-and-proactive-care-delivery-300480529.htmlhttps://www.marketresearchengine.com/reportdetails/healthcare-mobility-solutions-markethttps://www.marketresearchengine.com/reportdetails/healthcare-mobility-solutions-markethttp://CAGR of 28% by 2023

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Today, every healthcare organization is examining how best to apply rapidly emerging digital technologies from predictive analytics and AI / machine learning (ML) to wearable devices and telehealth in order to secure anytime, anywhere access to real-time health data. A critical component remains to realizing the impact of these technologies , and that is the need for organizations to modernize their infrastructures (including servers, storage, and networking) to move toward the next stage of Health IT transformation maturity.

Dell EMC is uniquely positioned to help you move forward on your transformation journey, with a portfolio of products, solutions, services, and partnerships spanning the entire HIT ecosystemfrom the point of care to the data center to the cloud bringing together seven technology leaders focused on delivering the highest levels of performance, availability, security, and automation to the healthcare industry.

HIT TRANSFORMATION MATURITYDell EMC has the most comprehensive portfolio of technology solutions to get you there

Across industries, organizations with high IT transformation maturity are:

These businesses, collectively under the banner of Dell Technologies, include:

76

more likely to complete IT projects ahead of schedule9

3X

of their projects under budget9

less per mission-critical application9

more likely to release applications ahead

of schedule9

4X

25% 14%of their annual IT

spend on innovation9

12%

more likely to exceed revenue goals9

2X

Complete Spend up to Allocate up to

And they:

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Todays HIT organization is being asked to do more with less and to do it more quickly in an environment of unprecedented change. Whats needed is a new approach. Instead of looking to specific hardware or software solutions, healthcare organizations need to build a strategic and holistic foundation that supports all-flash, scale-out, software-defined, cloud-enabled, and ML/AI.

By following a three-step approach modernize, automate, transform (MAT), organizations will gain the foundation needed to:

Integrate data from data silos with software-defined technologies

Properly secure information wherever it resides to ensure patient privacy and safety with multi-layer, intelligent security solutions

Make information readily available any time, at any point of care, with a multi-cloud approach

Empower patients to become active participants in their own care by becoming a strategic IT services HIT organization

A THREE-STEP PROCESS: MODERNIZE, AUTOMATE, AND TRANSFORMTake a stepwise approach to HIT transformation

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There are three steps that HIT can take to shift resources from business as usual to innovationand gain the operational agility to become a valued, responsive, and strategic partner in digital healthcare transformation.

Automate IT servicesLeverage multi-cloud options to enable end-to-end user self-provisioning of standardized IT services.

Modernize your infrastructureStandardize and consolidate on software-defined technologies to support new workloads, improve performance, and gain new agility and cost-efficiency.

Transform operationsOperate as a strategic IT-services broker and valued partner in enabling and advancing the healthcare mission.

Dell EMC has positioned itself as the data center and

technology partner for the future, and that offers clear

benefits. It will enable us to continue to deliver the

world-class integrated care our patients deserve.

Michael Hale, Senior Director of Enterprise Architecture, Steward Health Care System

Did you know?Across industries, organizations that

adopt an ITaaS cloud model are 3X more

likely to achieve their digital business goals.10

Automated, cloud-enabled ITaaS can reduce IT costs by up to 24%, with about 40% of

savings applied to digital initiatives.10

10 1111

Modern infrastructure provides the foundation for standardization, consolidation, and automation that enables HIT to shift its focus and spend from routine maintenance and support to healthcare-enabling innovation.

STEP 1A: MODERNIZE YOUR INFRASTRUCTURECut costs, complexity, and risks with CI/HCI platforms built on world-class servers and all-flash storage

SC Series Midrange Storage

View the product portfolio

Unity Midrange Storage

View the product portfolio

VMAX All Flash Storage

View the product portfolio

XtremIO Storage Array

View the product portfolio

VNX Hybrid Flash Storage

View the product portfolio

Dell EMC Isilon

View the product portfolio

Advanced storage technologies help address healthcare data challenges by storing larger volumes of data in less space.

CI and HCI also allow organizations to create in-a-box approaches to application management, for example, choosing either to run your EHR environment on a VxBlock or to offer a service to remote clinics or branches with smaller VxRail configurations that provide all the application support that smaller offices may need.

Featuring:

VxRail appliance with Intel Xeon processors

VMware Software-Defined Data Center

All-flash storage

Servers

Leading converged (CI) / hyper-converged infrastructure (HCI) built on world-class servers and all-flash storage lets you simplify IT, reduce operating costs, and deliver faster outcomes.

Big Ideas; Big Tech: Why VMware Cloud Foundation & Dell EMC VxRack SDDC

Bumrungrad International Hospital accelerates the delivery of personalized medical care for patients

with a cohesive, robust infrastructure

Watch these videos to learn more

Intel Xeon processors.Intel Inside.

New Possibilities Outside.

50%Faster storage

backup11

80%Lower TCO with

all-flash11

4.4xFaster application-

development life cycle11

With CI, HCI,all-flash and dataprotection solutions,you can get:

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Leveraging multi-cloud environments is quickly becoming the de facto model for new technology platforms in healthcare, helping to alleviate some of the previous challenges associated with the dramatic growth of health data, IT manpower, and the need to streamline infrastructure costs. Dell EMC offers an integrated portfolio that delivers ultimate cloud flexibility, balancing business and clinical workloads with software-defined, scalable offerings. We develop multi-cloud operating models to manage complexity across the organization (including legacy and SaaS applications). The Virtustream Healthcare Cloud is a critical component to the multi-cloud portfolio, featuring a HIPAA/HITECH-compliant cloud for mission-critical healthcare applications such as EHR and PACS systems.

STEP 1B: MODERNIZE YOUR INFRASTRUCTURECut costs, complexity, and risks with the most comprehensive multi-cloud portfolio and industry-leading security solutions

Data protection and security are incorporated in the infrastructure to help enable HIPAA and GDRP compliance with SecureWorks Strategic Information Security Program and the industry-leading GRC framework with RSA Archer and risk-management practice portfolio of services.

Modern infrastructure enables HIT to do more for less through advanced features and functions, standardization, virtualization,

workload orchestration, and automated management tools.

Multi-cloud portfolio: As cloud becomes central to healthcare, it is important to build a secure hybrid cloud that allows flexibility to access data from a variety of cloud sources.

Dell EMC Multi-Cloud Portfolio

Dell EMC Cloud Ecosystem Hub

Mission-Critical Applications

Professional Services

General-Purpose Applications

Cloud Service Providers

ON

PR

EM

ISE

SO

FF P

RE

MIS

ES

Enterprise Hybrid Cloud Virtustream Edition*

VMware-Powered Cloud

Dell EMC Cloud for Microsoft Azure Stack

Pivotal-Powered Cloud

Cloud-Native Applications

Virtustream Managed Services

12 Explore the next steps with Dell EMC Multi-Cloud Roadmap and Business Case.

https://www.emc.com/collateral/service-overview/h16751-dell-emc-multi-cloud-roadmap-business-case.pdf

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With a solid, modern infrastructure foundation, HIT can begin to automate IT service delivery using a cloud-consumption model. By standardizing and automating the end-to-end process of IT service definition, user request, and cloud-enabled provisioning, HIT can respond more quickly and efficiently to the clinical, business, and operational needs of the enterprise while maintaining oversight and control. Dell EMC enables IT automation through:

Clinical application optimization: Drive higher efficiency, availability, and performance for critical applications like EHRs and PACS with all-flash-based technology, advanced replication and availability services, Pivotals cloud-native platform, and virtualization to drive a consistent set of tools across the healthcare application environment.

Interoperability solutions: Consolidate, virtualize, and manage clinical and business applications simply and efficiently, improving clinical productivity and workflow for safer, collaborative healthcare decisions. Use Dell Boomi to create bridges between siloed applications and data towers to alleviate issues with data sharing across the enterprise.

Advanced medical imaging: Dell EMC provides the technology to support PACS, VNA, pathology, cardiology, and other clinical imaging platforms while preparing for next-generation imaging analytics to deliver a patient-centric view of diagnostic images and unstructured content across the enterprise.

STEP 2: AUTOMATE IT SERVICESReduce bottlenecks, accelerate healthcare innovation, and improve patient-care delivery

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By automating cloud-enabled end-to-end IT services provisioning, HIT can respond more quickly and efficiently to the clinical, business, and operational needs of the enterprise while maintaining oversight and control.

By modernizing its data center, Scripps Health is able to provide the critical care and

comprehensive services patients need by making certain that physicians and staff

always have access to key information.

Epic and the XtremIO arrays represent a total transformation of the way

our healthcare system is runXtremIO is helping our clinical teams deliver

exceptional care, thanks to its high performance, 100 percent availability,

and ability to service multiple workloads with no bottlenecks.

Hector Aguirre, Senior Systems Engineer, Scripps Health

https://pivotal.io/industries/healthcarehttps://pivotal.io/industries/healthcarehttps://pivotal.io/industries/healthcare

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practice continuous improvement10

track IT service effectiveness10

Aligning IT services with health mission objectives and then effectively designing and deploying services require new kinds of metrics, organizational structures, governance models, and cross-functional skill sets. Instead of taking on one-off projects, HIT can work with Dell EMC Services to develop and then leverage repeatable, standardized, enabling services to achieve business, clinical, and operational goals. Our team of world-class healthcare consultants, solution architects, and delivery teams help HIT organizations develop strategies and then implement them across architectures to deploy technology and make the process and operating-model changes needed to accelerate HIT transformation.

STEP 3: TRANSFORM OPERATIONSAlign with strategic initiatives and become a proactive digital healthcare leader

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Transforming the IT operating model makes HIT a strategic partner in digital healthcare innovation.

Across industries:

of IT leaders who achieve successful IT transformation work strategically with lines of business (LOBs)10

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A ROBUST PARTNER ECOSYSTEMOne point of integration, service, and support

Dell EMCs robust partner ecosystem of EMR and Advanced Medical Imaging partners, ISVs, resellers, system integrators, strategic outsourcers, and service providers is working side by side with healthcare providers and life sciences organizations to build and secure their modern HIT infrastructure.

We combine industry-leading capabilities, global expertise, and best practices to deliver jointly engineered, tested, certified, and pre-integrated solutions. In addition, we have dedicated healthcare iLab capabilities including the latest IT software and hardware, healthcare test data, dedicated tech staff, and partner applications to help our healthcare customers accelerate time to solution adoption with validated and certified workflows.

Armed with our partnerships, lab resources,

services, and industry experts, Dell EMC

is your leading strategic partner to help

transform Health IT.

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Delivering jointly

engineered, certified,

and pre-integrated

healthcare solutions

worldwide

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Altogether, the seven technology leaders that make up Dell Technologies compose one of the largest technology companies in the world today. Our size means we can support you just about anywhere in the world and not with just a phone call or an email but with an actual person who can visit you on premises and work directly with you to solve your challenges.

As a technology leader in healthcare, we have the expertise and experience dealing with the worlds leading integrated delivery networks (IDNs) to rural health clinics and life science organizations. Our leadership can be seen in some of the biggest and largest growth categories in the IT infrastructure businessincluding CI/HCI, storage, virtualized data centers, secure laptops/desktops, cloud infrastructure, and virtualization. So where technology is concerned, were clearly playing to win.

WHY DELL EMC?

employees

140K

of US hospitals are using Dell desktops

or laptops

58%

countries globally

180

of US hospitals are using Dell EMC

servers

45%of US hospitals are Dell EMC customers

+71%

of Fortune 500 companies

98%

81% ROI for enterprises deploying Dell EMC data center modernization and migration services8

According to an IDG study, there is an

Partners Healthcare and Dell Technologies: using data to offer new hope to

transforming health

200Bnetwork security events processed daily by Dell SecureWorks

62%of storage infrastructure in US hospitals runs on Dell EMC

+6Khospitals worldwide work with Dell EMC

2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, Dell EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Intel, the Intel logo, and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and/or other countries. VMware is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions. Other trademarks may be trademarks of their respective owners.

Its an exciting time to be in healthcare and life sciences. We are living in the digital era. Digital transformation is a top priority across all industriesand healthcare is no exception. Dell EMC is making your digital transformation real todayfrom point of care to the data center to the cloud. From the worlds leading integrated delivery networks (IDNs) to rural health clinics, we have transformative technology solutions that make the future of healthcare real today.

Learn more: DellEMC.com/healthcare or contact your Dell EMC Healthcare Account Executive

1. Dell EMC. The Roadmap to IT Transformation, March 2017.

2. Beckers Healthcare. Moodys: US Nonprofit Hospitals See Decrease in Median Operating Margin. May 17, 2017. https://goo.gl/QkvKdu

3. Healthcare Finance. 2017 Healthcare Mergers, Acquisition Activity Set to Outpace 2016, Kaufman Hall Finds. October 17, 2017. https://goo.gl/Mt1gEH

4. HIMSS Analytics. 2017 Essentials Brief: Cloud. 2017. https://goo.gl/AY6idM

5. Frost & Sullivan. Healthcare Cloud Computing Outlook, Global, 20162021. November 2017. http://frost.ly/20c

6. Stanford Medicine 2017 Health Trends Report: Harnessing the Power of Data in Health. June 2017. https://goo.gl/YjHgvC

7. IT Security Central. Cyber Security Statistics 2017: Data Breaches and Cyber Attacks. January 3, 2018. https://goo.gl/qt1XSe

8. IDG Strategic Marketing Services White Paper. Hybrid Cloud Computing: The Great Enabler of Digital Business. January 2016. https://goo.gl/Czgeze

9. Dell EMC, 3 Key Steps to IT Transformation. https://www.emc.com/collateral/brochure/dellemc-3-key-steps-to-it-transformation.pdf

10. https://www.emc.com/collateral/articles/h14917-it-transformation.pdf

11. https://infocus.emc.com/tedstreck/data-center-consolidation-multi-cloud-forrester/

http://www.DellEMC.com/healthcarehttps://goo.gl/QkvKduhttps://goo.gl/Mt1gEHhttps://goo.gl/Mt1gEHhttps://goo.gl/AY6idMhttps://go.frost.com/NA_PR_MFernandez_P9AA_Nov17https://cynergistek.com/cynergistek-resources/breach-report-2016/ https://goo.gl/YjHgvChttps://goo.gl/qt1XSehttps://goo.gl/Czgezehttps://goo.gl/Czgezehttps://www.emc.com/collateral/brochure/dellemc-3-key-steps-to-it-transformation.pdf

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TOC PG 4: TOC PG 6: TOC PG 8: TOC PG 10: TOC PG 14: TOC PG 16: TOC PG 18: TOC PG 20: Security 2: Security 2 Close: Data 2: Data Close: Security 1: Security Open: Tech 5 Open: Tech 4 Open: Tech 3 Open: Data 1: Data Open: Market 2: Market Close: Market 1: Market Open: Tech 1: Tech 1 Open: Tech 2: Tech 2 Close: Tech 5: Tech 5 Close: Tech 4: Tech 4 Close: Tech 3: Tech 3 Close: Dell Logo 2: Dell Logo 1: Dell EMC Content: Pivotal content: RSA content: Secureworks content: Virtustream content: Vmware content: Dell Logo reveal: Dell EMC content reveal: Pivotal conent reveal: RSA content reveal: Secureworks content reveal: Virtustream content reveal: vmware content reveal: Dell Logo Shown: Dell EMC show: pivotal content shown: RSA shown: Secureworks shown: Virtustream shown: vmware shown: Dell Logo Section Close: Dell EMC content close: pivotal content close: RSA content close: Secureworks content close: Virtustream content close: vmware content close: SC Series open: Unity Midrange open: VMAX content open: XtermIO open: VNX content open: Isilon open: Software-Defined Video: Bumrungrad Video: VNX content: Isilon content: XtremIO content: VMAX content: SC Series content: VNX content close: Isilon content close: XtremIO close: VMAX content close: SC Series close: Unity Midrange content: Unity Midrange close: Button 183: Button 177: Button 178: Button 179: Button 180: Button 181: Button 182: Button 185: Button 186: Button 188: Automate 6: Button 187: Button 190: Button 184: Transform 1: Button 192: Button 193: Button 195t: Button 196: Transform 4: Button 197: Partner Video: