Date post: | 01-Nov-2014 |
Category: |
Business |
Upload: | ryan-slack |
View: | 100 times |
Download: | 0 times |
Make Social Engagement Your
Next Fashion Statement
Matt Wilbanks
@mwilbanks
Be Social. Be Helpful.
60% of
followers
follow for support
Social Media is social. Two-way communication is
key to success.
Marketing isn’t just advertising
Net Promoter Score % Promoters % Detractors
Support is marketing.
How well do you know
your
customers?
Being proactive matters.
Where do we go from here?
Got Content? Be Helpful.
Matt Wilbanks
@mwilbanks