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Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School...

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Make the Best Hire Make the Best Hire through an Effective through an Effective Coaching Interview Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington
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Page 1: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Make the Best Hire Make the Best Hire through an Effective through an Effective Coaching InterviewCoaching Interview

Tim Graham, CMAATumwater High SchoolTumwater, Washington

Page 2: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

QUICK THOUGHTSQUICK THOUGHTS

Your success as an Athletic Administrator is simply the result of how good you are at hiring and mentoring the people around you.

Finding the right people is one of the biggest challenges in athletics today.

Hiring outstanding coaches has great impact on our students, school and community.

“You win with people” – Woody Hayes

Page 3: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Sampling of What We Look For Sampling of What We Look For When Hiring CoachesWhen Hiring Coaches

Great Teacher High Character Proven Winner Role Model Promotes Academics Promotes Team College Placement for All Players Builds Programs Builds Pride in Program, School & Community Promotes Sportsmanship Supports Other Sports Knowledge of Strength Training & Conditioning Works Well with Athletic Administrator Coachable

Page 4: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Steps to Hiring the Right Steps to Hiring the Right PersonPerson

Job DescriptionJob PostingThe Candidate PoolThe Interview CommitteeThe InterviewReview and Selection

Page 5: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Job DescriptionJob Description

Should Include the following:1. Skills2. Abilities3. Education4. Experience5. Reporting relationship6. Program priorities and expectations7. Responsibilities and duties8. How performance will be measured9. Compliance statement

- Equal Opportunity Employer

Page 6: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Job DescriptionJob Description

An accurate, detailed job description leads to a full understanding of the job requirements, qualifications and expectations.

The stated qualifications will provide the basis for the selection criteria used in the final decision.

Job descriptions will help avoid wasting time describing the position during the interview.

Page 7: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The Job PostingThe Job Posting

Internet Postings – Facebook, Twitter and other Social Media

State Department of EducationState Athletic Association College Placement OfficesReferrals from other professionals –

Principals, Athletic Administrators, CoachesClinics and Coaching AssociationsDirect Mailing of Job Posting & Job Description

Page 8: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The Job PostingThe Job Posting

Sell Your ProgramCandidates are checking up on your program, school district and community.

1. Materials from city, Visitors Bureau and Chamber of Commerce

2. School district information3. Athletic program information4. Website – District, Athletic and Team

Page 9: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The Candidate PoolThe Candidate Pool

Develop a reputation for hiring great coaches, training them and promoting them.

Referrals are the best source◦From current employees◦From other professional contacts◦From friends

Recruit all of the time◦Don’t wait until you have an opening. Know who is

looking for jobs and who the future stars are.

Page 10: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The Candidate PoolThe Candidate Pool

You are identifying most suitable candidates and rejecting unsuitable ones.

Screening conducted by Principal, Athletic Administrator, Human Resources, etc.

Must meet minimum standards set in job description. Talk to as many people as possible on the telephone to briefly

assess qualifications. Look for “red flags” – but don’t jump to conclusions – probe

deeper1. Unexplained gaps in employment – account for all time2. Excessive “job hopping” – want stability3. Is their current position described accurately by title?4. Typos, misspellings and grammatical errors5. Overly ambiguous phrasing (“familiar with”)6. Lack of professional advancement or growth 7. Resume clear concerning education

Page 11: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Objectives of a selection interview1. To assess competencies and skills that

fit with the situation and program.2. To assess personal chemistry and

cultural/values fit.3. To identify past behavior as an

indicator of future behavior.4. To predict success in job and district.

Page 12: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

“Major” sport vs. “Minor” sportMultiple interviews

◦One person◦Committee◦“Hometown” visit

Interview committee and training◦Board members◦Superintendent◦Principal◦Athletic Director◦Coaches◦Parents◦Students◦Community Members / Boosters

Page 13: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Things that need to be explored in an interview1. The name of employer, the location and

the dates of employment.2. The job title.3. Starting and final levels of compensation.4. Responsibilities and accountabilities.5. What was going on when you arrived?

What challenges did you face?6. Results, successes and accomplishments.7. Major mistakes: What would you like to

be able to do differently?

Page 14: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Things that need to be explored in an interview8. The most enjoyable and rewarding aspects of the

job.9. The least enjoyable and least rewarding aspects.10. Talents you inherited and changes you made.11. Reasons for leaving.12. Supervisor’s name, title and contact information.13. What was it like to work for this person?14. What were his or her major strengths and

shortcomings as a supervisor?15. What would your supervisor say about your strengths, weaknesses and general performance?

Page 15: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Things that need to be explored in an interview16. What do you want in your next job?17. What other jobs are you considering and why?18. What is your ideal position?19. Rate this job in terms of your ideal position.20. What are your strengths, assets, and things you

do well and like about yourself?21. What are your shortcomings, weaker

points, and areas for improvement?22. Describe your leadership philosophy.23. How do you think your subordinates view you?24. How might you modify your approach to dealing

with subordinates?

Page 16: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Five major mistakes when interviewing job applicants

1. Too Busy.2. “Winging” the interview process.3. Talk too much – 20% is too much.4. First impression – appearance,

credentials.5. Ability to “read” is great, but don’t

seek out subconscious meaning.

Page 17: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Do your prep work◦“If I had eight hours to chop down a tree, I’d spend

six hours sharpening my axe” – Abraham LincolnAsk the right questions and vary style

◦Open, closed - factual, hypotheticalPay attentionRephrase questions to get complete answersDon’t rush to judgment – wait until end of

interviewTake notesEnd on a positive note

Page 18: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Problems with interviews

1. First impressions2. Stereotyping3. Comfort with similar people4. Situational influences5. Interviewer differences6. Tendency to be unstructured7. Tendency to forget8. Tendency to remember only negatives9. Pressure to hire10. Interviewing order in which applicants appear11. Interviewer’s mood

Page 19: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Solutions

1. Attentiveness (privacy, no interruptions).2. Objectivity (suspend judgment).3. Active listening (encourage applicants to

talk).4. Arrange setting to put interviewee at ease.5. Structure the interview.6. Take notes.7. Ask the same questions in the same order.8. NEVER hire after one interview;

ALWAYS get several opinions.

Page 20: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Interviewing Strategies◦Don’t talk too much◦Put candidates at ease, be friendly◦Probe for specific, detailed answers◦Ask situational questions◦Concentrate on past successes and skills, not on

experience or education◦Do not respond to negatives – keep an open mind◦Look for strengths – not shortcomings◦Find out why applicants want to DO, not HAVE, the

job◦Don’t clone yourself

Page 21: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Competencies to look for in the interview◦ Intelligence◦ Motivation◦ Past performance success◦ Job skills, knowledge, and experience◦ Positive self-image, confidence, and optimism◦ Emotional maturity, realism, and self-control◦ Integrity, honesty, and dependability◦ Energy and personal impact◦ Conscientiousness (work ethic)◦ Flexibility and adaptability◦ Chemistry and cultural fit◦ Action oriented, proactive

Page 22: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Competencies to look for in the interview◦ Organization, planning and discipline◦ Teamwork and cooperation◦ Independence◦ Passion◦ Curiosity, need to understand◦ Coachable◦ Communication skills◦ Listening skills◦ Strategic, long-term thinker◦ Team oriented (“we” not “me”)◦ Persuasive◦ Efficient◦ Analytical skills◦ Attention to detail◦ Persistence

Page 23: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Other thoughts:◦Prepare an itinerary for multiple interviews in the

same day, tours of facilities, meetings with various groups (boosters, support staff, faculty, students, etc.).

◦Give each candidate ample time to share his or her philosophy of sport and to ask any questions that he or she may have for any of the groups.

◦Reference Check – begin at the interview, do it yourself, ask the right people. Confirm employment history, job titles, responsibilities,

strengths and weaknesses, interpersonal skills, work ethic, ask who else you can talk to about candidate, would you rehire the applicant.

Page 24: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Other thoughts:◦Watch your expression – you are evaluating the

candidates words, gestures, hesitations, etc., but you must not show any reaction to those things.

◦Don’t interrupt – listen carefully and don’t break the flow of the applicant’s words and thoughts as long as they are relative.

◦Pay attention – most people tend to let their mind wander while someone talks – sit UP and listen.

◦Be consistent – Ask all candidates the same questions.

◦Control silence – it is okay to let silence build as most candidates will fill the void with a second thought which could prove valuable.

Page 25: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Other Thoughts:◦ Use yes and no questions sparingly.◦ Use direct questions that deal with what, where, when ,

how and why.◦ Open-ended questions are useful in finding out how well

applicants organize their thoughts.◦ If using situational questions, make sure the question

doesn’t require knowledge of specific operating procedures that they may not be familiar with.

◦ Avoid “run of the mill” questions as candidate will probably have a stock answer ready.

◦ Avoid leading questions which suggest proper responses.◦ Structure the interview so that you have a measurable

yardstick for comparison.

Page 26: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

The InterviewThe Interview

Other Thoughts:

◦ The interview process is pure communication.

◦ 7-38-55 7% from spoken word. 38% from how the message is sent (intonation, inflection, etc.). 55% from the associated facial expressions and body language.

◦ You can glean a ton of information being sent by the interviewee that is beyond the words actually being spoken.

◦ The interviewee gleans the same from you.

Page 27: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Review and SelectionReview and Selection

Go back to the job requirements. Intangibles count.Beware of the “halo effect” – don’t be so impressed

by one aspect that it changes overall perception of candidate.

Don’t let first impressions form biases.Trust your instincts.Track record of accomplishment and growth is a much

better indicator of future success than just experience.

If your candidates are NOT up to your high standards, it is better to re-open the position than accept a candidate with whom you are not completely satisfied.

Page 28: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Review and SelectionReview and Selection

Should you hire internally?

◦ Advantages: Familiar with school district, its function, stakeholders and

culture. Proven track record – no guesses on experience or work ethic. Training time may be minimal due to experience in district. Less complex hiring process. Person is likely dedicated to school district – less likely to leave. Demonstrates districts commitment to employees.

◦ Disadvantages Salary may be out of alignment. More emotionally difficult to turn down someone internal. Familiarity with school district may limit creativity and

innovation.

Page 29: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

Review and SelectionReview and Selection

The Ultimate Hiring Rule

◦Everything else being relatively equal, always hire the smartest person. You can teach people almost anything, but you

can’t teach them to be smart. The only thing that can overcome a deficiency in

intelligence is MOTIVATION (but you can’t motivate people, they come motivated, and all you can do is provide an atmosphere that unleashes their desire to succeed, their need for mastery).

Page 30: Make the Best Hire through an Effective Coaching Interview Tim Graham, CMAA Tumwater High School Tumwater, Washington.

THE ENDTHE END

THANK YOU FOR ATTENDING THIS WORKSHOP SESSION.

THIS POWER POINT WILL BE AVAILABLE ON THE NASPE WEBSITE.

CONTACT INFORMATION:

Tim GrahamTumwater High School

700 Israel Road SWTumwater, WA 98501

[email protected]


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