Making Cost Savings Count Upgrading to MEDRAD® Stellant FLEX CT Injection System Drives Cost Efficiencies and Standardization for Windsong Radiology Group

Key Takeaways Windsong Radiology Group is a New York-based

radiology practice with five locations. Recently, Windsong

participated in a controlled commercial release (CCR)

of the MEDRAD® Stellant FLEX CT Injection System, the

newest MEDRAD CT Injection System. Their participation

allowed them to examine how the technology could

improve their existing processes while lending their input

to Bayer ahead of the company’s widespread platform

release. Following the CCR, Windsong detailed how the

MEDRAD® Stellant FLEX CT Injection System and Bayer’s CT

non-obsolescence program have been key to helping them

minimize operational costs, standardize care and avoid

downtime.

Partnering with Bayer for their equipment needs allowed

Windsong to achieve a number of primary metrics that are

critical to their cost efficiency goals:

• Staying current with equipment at an affordable rate• Maintaining reproducible and consistent image quality for “apples to apples comparisons”

throughout a patient’s care journey

• Reducing operating costs• Benefitting from continued product reliability and maximizing up-time

Avoiding Obsolescence and Minimizing DowntimeHealthcare is evolving, and Windsong, like other radiology

centers across the country, is faced with the balancing

act of providing high-quality, value-based care while also

meeting their budgetary needs.

Participating in the MEDRAD®

Stellant FLEX CT Injection System

CCR gave Windsong the ability to

experience how the new CT injection

system and TechCARE program

are optimized to help imaging

providers save on operational costs

and limit downtime. When coupled

with Bayer’s CT non-obsolescence

program – which delivers all the

benefits of Bayer Equipment Service

-- MEDRAD® Stellant FLEX CT

Injection System provided Windsong with the boost they

needed to maximize their profits in the face of declining

reimbursements. It also helped them affordably enact a

future-proofed plan for staying up to date with the most

current injection system technology.

“One reason why we jumped on

Bayer’s CT non-obsolescence

program is because, for a very small

sum, we were able to replace all of

our injectors. We spent a fraction

of what it would normally cost,”

said An. “Bayer realizes where

medical imaging is headed,” added

An, reinforcing that Windsong’s

partnership with Bayer allowed the practice to avoid

obsolescence as they continue to grow and consider

opening additional office locations.

“Our biggest hurdle

right now is declining

reimbursements,” said

Bryan An, Windsong’s

supervisor of MRI and

CT. “The cost of doing

business has not

gone down, but our

reimbursements have.”

Bryan An, Supervisor of CT and MRI, Windsong Radiology Group

Capitalizing on ReliabilityWindsong chose to participate in the CCR for MEDRAD®

Stellant FLEX CT Injection System due to their long-

standing relationship with Bayer and the history of

reliability with their MEDRAD injection

systems. Sharing his personal

experience, An credited the reliability

of MEDRAD as a major reason that

Windsong has been able to efficiently

manage operational costs.

“I’ve been using MEDRAD® injectors

since 1998, and I can’t remember a time

where we had any extended downtime

because of an injector.” He added

that when the practice was previously

provided with a competitor’s injector at

no cost, Windsong chose to return it due

to inconsistent performance.

Windsong’s CCR experience was a positive one, said An.

“If asked by another provider, I would recommend the

MEDRAD® Stellant FLEX because it’s a good product with

high reliability, combined with great services provided by

Bayer.”

Overcoming Financial HurdlesCost has always been a major factor in healthcare, but

the current landscape is making it more difficult than

ever for providers to maintain cost efficiency. It’s a

challenge that Windsong knows well and has worked

hard to effectively manage.

Meeting Needs in the Current ClimateMEDRAD® Stellant FLEX CT Injection System is designed

to set providers up for success — both in terms of the

radiology services they provide and their operational

metrics. At Windsong, unique features

like smaller syringes and improved

loading have improved the practice’s

workflow, as well as their ability

to keep costs down over time. “The

enhanced design of the MEDRAD®

Stellant FLEX CT Injection System made

the decision to upgrade easy,” said An,

noting that the injection system allows

them to consistently inject contrast

and the importance of reproducibility.

Windsong is far from alone in their

need to choose equipment and services

that align with their financial goals

and challenges. An said that after

working with the MEDRAD® Stellant FLEX CT Injection

System firsthand he would recommend that other

radiology practices make the switch.

“You should treat your patients like your own family,

and I would want my family to have a study done with

a MEDRAD® injection system versus any other injector,”

said An. He noted that as Windsong continues to expand

their services, they plan to rely on Bayer’s comprehensive

portfolio to ensure they provide the best possible care at

the most reasonable cost.

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“One reason why we

jumped on Bayer’s CT non-

obsolescence program is

because, for a very small

sum, we were able to

replace all of our injectors.

We spent a fraction of what

it would normally cost,”

said An. “Bayer realizes

where medical imaging is

headed,”

MEDRAD® Stellant FLEX CT Injection System Windsong Radiology Group

3

“We’ve experienced increased procedure

volume in several modalities, yet

our reimbursement has gone down

significantly,” said An. “It’s an issue that’s

all too familiar for radiology providers, and

one that I believe Bayer is actively working

on through their innovative portfolio

offerings that can help customers control

costs.”

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