Making First ContactIntegrants•Juan Vera Victores•Patricio Quevedo

Making a strong first impression will help you develop customer relationships and make sales.

Meeting & Greeting•Make eye contact.•Give a nice, warm smile.•Open with a sincere, friendly greeting.•Pay attention to the customer.•Greet the customer and ask a useful opening question.•Never ignore the customer.•Show the customer that they have your willing, undivided attention.

Personal Presentation•Be sure your posture is straight, confident and relaxed.•Don't distract your customer with personal fidgeting and adjustments or by handling stock while you're talking to them.•Dress to impress.•Make sure your hair and nails are well-groomed.

Positive AttitudeYour attitude affects the way you approach people and events in business. Choosing to approach potential customers positively, confidently, enthusiastically and with a helpful attitude.

First impressions matter. Experts say we size up new people in somewhere between 30 seconds and two minutes.Elliott Abrams

For me it's always about first impressions. I trust my instincts. I love to prepare if it's something that requires training. But I don't like to prepare the psychology too much. I enjoy the psychology of the character but I work better from a first impression.Billy Zane

Introduction

Oscar Wilde, writer, poet & playwright.

These are phrases that serve as motivation and to give importance to the first impression is what counts and that serve no second chances.The first impression is given in all environments as political, economic, social, business and others.You should always give a first pleasant, positive and favorable impression because they do evaluate many personal appearances at first sight.

What do you think the quote means?

How important is it to create a good impression the first time you write a business letter to someone?The first impression, our cover letter.An excellent first impression to draft a business letter is critical whether you want to succeed when negotiating with someone else. In this sense, the letter is sent could play an important role.A poorly written letter can lead to failure when negotiating.The format of a business letter may be useful in a variety of circumstances, but it is especially important to formally communicate with a company or corporation.Business cards companies connect with their customers, employees and partners more often than one would expect for a goal: clear and precise communication of the message of a company. Whether you're emailing, a postal letter or fax, the key is to adapt to the recipient formality and content of your business cards.