Making Sense of Big Data
Practical Ways to unlock the Potentials of your Agile Supply Chain
Prof. Dr. Carl B. Welker
Supply Chain Management
Strategies Summit
Berlin
28 November 2017
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The IIW Institute of Information Management + Technology
• IIWInstitute of
Information
Management
and
Technology
Data – Information - Knowledge
IT Service Management
IT Strategy
Digitization + Industry 4.0
„ … we sharpen your Blades for the Digital Age“
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Agility – IT of 2, 3 or 10 speeds ? Unmanned Vehicles
BlockchainPredictive Analytics 3-D-Printing
Internet Intelligence Big Data
Agile SCM
Artificial Intelligence
Lean Management 2.0
Digitization and Industry 4.0 New Business Models
Mobile Robotics Drone Delivery
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• WHAT DOES ALL THIS MEAN ?
• HOW TO GAIN A BENEFIT FROM ALL THIS ? •
HOW TO MAKE MONEY OUT OF IT ?
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Agenda
Digitizing your Supply Chain
Big Data Logics for your Supply Chain
What to do ?
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Agenda
Digitizing your Supply Chain
Big Data Logics for your Supply Chain
What to do ?
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Virtualising
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Virtualising
Work piece
Energy
Worker
Machine Tool
( … )
Process
By-product= CPE
Product= CPE
Business Process Model (elemental process) Example: Machine Shop
Resources= CPEs
Value-addedWork piece
Metal filings
Metal cutting
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Virtualising
Work piece
Energy
Worker
Machine Tool
( … )
Process
By-product= CPE
Product= CPE
Business Process Model (elemental process) Example: Machine Shop
Resources= CPEs
Value-addedWork piece
Metal filings
Metal cuttingFeatures
dataProcess
data
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Virtualising
Example: Augmented workers
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Virtualising
Process
By-products
General Process Model / Process Chain
Process
By-products
Process
By-products
Product
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Virtualising
Process
By-products
General Process Model / Process Chain
Process
By-products
Process
By-products
Product
Features data
Features data
Featuresdata
Processdata
Processdata
Processdata
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Network Integration
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Automation
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Automation - Level 1
Process Control
Manual Control: Order release and –control by Human:
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Automation - Level 2
Automatic Control: Order release and control by CPS
Order release by CPS Ready message to CPS
Process Control
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Automation - Level 3
Automation – Level 3:
Autonomous Control of complete work or company overlapping process chains by CPS
including … Operations scheduling Complete set-up Re-configuring of mobile machines, robots, work stations
= order level autonomous order release and ready-message
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Automation - Level 3
Control CPS = autonomous factory
Automatic Control: Operations scheduling, set-ups by CPS
Machine Pool 1
Machine Pool 2
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What´s new ?
Industrial Revolution 4.0 ??
This is not new. This is Old School.
This has been done since Konrad Zuse has invented the computer.
=> What then is new ?
1. Sensors, platforms, apps exponentially increase data volumes
2. Wireless networks create ubiquity
Quantity turns into Quality
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Strategic Impact of Digitization
6 Challenging Strategic Drivers:
1. Big Data – the 21st Century gold mine
2. „Smart“ Hardware => new app´s + service strategies
3. Self-service principles applicable
4. Global + wireless IT networks: Ubiquity of access
5. Mass Customization
6. New Business Models
=> Strategic Opportunities for smart SCM Game Changers
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Big Data – your Key to the Digital Age
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Agenda
Digitizing your Supply Chain
Big Data Logics for your Supply Chain
What to do next ?
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Big Data Logics for your SCM
Data / sources
Excalibur hardware
AI based software
IT networks
Process
BIG DATA
Data Value Chain
ResourcesPurposeBenefits
Data management Use of data
Result
( … )
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Big Data Logics for your SCM
BIG DATA
Data Value Chain
PurposeBenefits
Use of data
Result
PURPOSE ?VALUE ?
BENEFIT ?
• Petabyte capacity• Real-time processing• High-speed processing• Rapid growth of data sets
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Big Data – Strategic Impact
Big Data – 21st Century Gold - where is the value ?
New applications, use and purposes for data you never thought about
=> new user groups and willingness to pay for data
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Big Data – Strategic Impact
Big Data – 21st Century Gold - where is the value ?
Triggers for workflow automation
=> Impacts: productivity, cost savings, process quality, autonomy
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Big Data – Strategic Impact
Big Data – 21st Century Gold - where is the value ?
Transparency: benchmarks, comparisons, control
=> safety, risk reduction, less uncertainty, more control
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Big Data – Strategic Impact
Big Data – 21st Century Gold - where is the value ?
Agility + Acceleration
=> more responsive and faster action taken
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Big Data – Strategic Impact
Big Data – 21st Century Gold - where is the value ?
More and better information, earlier:
=> stay ahead - gain options and opportunity for improvement
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Big Data – Strategic Impact
Big Data – 21st Century Gold - where is the value ?
Exploiting time lines, structural and statistics data – data miningsdelivering stimulus information:
=> new idea generation, innovation, and thinking ahead
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Agenda
Digitizing your Supply Chain
Big Data Logics for your in Supply Chain
What to do ? Agile SCM ! Let data work for you !
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„The greatest danger in times of turbulence is not the turbulence –it is to act with yesterday´slogic.“
Peter Drucker
Prepare yourself …
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User-centric Digital Assistants for agile SCM
Workflows self-created by the user for all informal, non-IT covered processes, e.g.• Service Order Management • Approvement routines • Alert, status, etc. messages• Task allocation • Time-related or hierarchical escalations• Complaint management
Benefits• Traceability, transparency, efficiency • User, customer, employee satisfaction
… from Design instantly to Automation
Tasks and Documents Forms and Entry forms Reporting / Cockpit
User LevelSelf Service PortalDashboard
Process owner„App“ Designer
OrchestrationWorkflow Designer Forms Designer eMail Integration Roles + Rights
Agile SCM data bus
Interface ownerTechnical Processes
Technical IntegrationInterface Designer
App XDMSSQL
User-centric Digital Assistants for agile SCM
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User-centric Digital Assistants for agile SCM
Alexaprocess
automationSCM dashboard
vehicles SCM operationsappapp
SCM app
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KUKAlight weight robot
LBR IIWA
Prepare yourself …
Thank You !
IIW.de