Piece by Piece: Making the Digital Experience More Human

Toby GreenwaltSkokie Public Library

theanalogdivide.com |@theanalogdivide

The human touch

http://www.flickr.com/photos/skokiepl/4350595001

Working alongside technology

Provide service at the pinch points

www.netvibes.com

Ears to the ground

Making contact

Be excellent in public

http://www.facebook.com/skokielibrary?v=wall&story_fbid=122188754487483

www.flickr.com/photos/skokiepl/sets/

Build a repository of content

Let's push things forward

Thank You

Toby Greenwalt, Skokie Public Library

theanalogdivide.com | @theanalogdivide

Slide 1: http://www.flickr.com/photos/oskay/265899784 |

http://www.flickr.com/photos/skokiepl/4486416837