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| Date post: | 14-Aug-2015 |
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© 2012 Impact Simulations Makes work feel like playing a game Page 2
© 2012 Impact Simulations Makes work feel like playing a game Page 3
The Challenge in Retail
© 2012 Impact Simulations Confidential Page 4
from Employee of the Month
Games vs Work
Games Work
Engaging
Team / Collaboration
Quick Feedback / Status
Fail Forward
Path to Advancement
Objective Measures
© 2012 Impact Simulations Makes work feel like playing a game Page 5
Mashup of Games & Work
© 2012 Impact Simulations Makes work feel like playing a game Page 6
LevelsPro™
Applying game mechanics to make work more engaging– Short term, achievable,
progressively challenging goals– Integrated with enterprise systems– Points, awards, social recognition
Making work feel like playing a game
Rosa can see her status at a glance
© 2012 Impact Simulations Makes work feel like playing a game Page 7
… & see what she needs to do
© 2012 Impact Simulations Makes work feel like playing a game Page 8
Rosa can see her awards
© 2012 Impact Simulations Makes work feel like playing a game Page 9
Rosa’s manager can track the team
© 2012 Impact Simulations Makes work feel like playing a game Page 10
© 2012 Impact Simulations Makes work feel like playing a game Page 11
Hey dude, what level are you at?
Just got to Level 4 Captain of the Cashier Crew.
Awesome! What award did you get
for that level?
Got an extra 20% off employee
discount.
Guess what the next level
reward is – 1st choice on shifts
for a month!
Sweet. How’d you move through the Levels so fast?
I was doing ok until I hit the
Customer Likes challenge. The team lead saw I wasn’t getting it. So she gave me some tips
and it worked.
Dude, I’m only 2 weeks away
from having the best shifts in the
house!
© 2012 Impact Simulations Confidential Page 12
+
Making work feel like playing a game
= Customer Service
Turnover
Productivity
Mashup of Games and Work
