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SWCED Developed and Provided by Region 4 Education Service Center, Houston, Texas 1 Making Your Community Based Vocational STATEWIDE CONFERENCE ON EDUCATION OF THE DEAF AND HARD OF HEARING Instruction Program a Success Karen Pepkin Education Specialist Region 4 Education Service Center Houston, Texas 1 Karen Pepkin, Region 4 Education Service Center, Houston, TX Audience Survey Job title/duties Years of experience 2 Karen Pepkin, Region 4 Education Service Center, Houston, TX Overview Legal Requirements Community Based Vocational Instruction (CBVI) Teaching New Skills Task Analysis Marketing / Marketing Strategies Summary 3 Karen Pepkin, Region 4 Education Service Center, Houston, TX
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Page 1: Making Your Community Based Vocational Instruction …swced.org/PDF/2012VocationalSuccess.pdf · SWCED Developed and Provided by Region 4 Education Service Center, Houston, Texas

SWCED

Developed and Provided by Region 4 Education Service Center, Houston, Texas

1

Making Your Community Based Vocational

STATEWIDE CONFERENCE ON EDUCATION OF THE DEAF AND HARD OF HEARING

Instruction Program a SuccessKaren Pepkin

Education SpecialistRegion 4 Education Service Center

Houston, Texas1

Karen Pepkin, Region 4 Education Service Center, Houston, TX

Audience Survey

• Job title/duties

• Years of experience

2Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Overview

• Legal Requirements

• Community Based Vocational Instruction (CBVI)

• Teaching New Skills

• Task Analysis

• Marketing / Marketing Strategies

• Summary

3Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Be Aware of Communication Needs

Karen Pepkin, Region 4 Education Service Center, Houston, TX

4

Legal Requirements

5Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Legal Requirements

Fair Labor Standards Act

Department of Labor/Department of Education Guidelines for Work-Based Learning (WBL) 2005Learning (WBL) 2005

• District Policies

• Essential Tools-Handbook for Implementing a Comprehensive Work-Based Learning Program according to the Fair Labor Standards Act , www.ncset.org/

6Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Fair Labor Standards Act (FLSA)

• Regulates paid employment

• Establishes minimum wage, overtime pay, record keeping requirements, and child labor laws

• For youth employment, establishes jobs youth can hold, age requirements, and hours youth can work

– www.ncset.org/

7Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Department of Labor/Department of Education Guidelines for Work-Based Learning

Regulates job training sites- Guidelines to assure youth with disabilities are not considered employees:

• Participants are youth with disabilities who cannot hold job and need ongoing supportcannot hold job and need ongoing support

• Participants must be supervised by public school personnel or employees

• WBL must be part of IEP and relate to transition goals

• Student /parents fully informed that student is not paid and will not necessarily receive a job

– www.ncset.org/

8Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Department of Labor/Department of Education Guidelines for Work-Based Learning

Student’s training activities do not benefit employer

Student does not take the place of employees

Student supervised by school representatives and business employees

Placements meet the student’s needs and not business’s

Student not automatically employed after training

If student is hired, he/she cannot be trainee

• www.ncset.org/

9Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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District Policy

•Forms

•PoliciesPolicies

•Procedures

10Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

What Types of Forms, Policies and Procedures Do You Have in Place in Your Program?

11Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Procedural ChecklistDoes your district/charter school have forms/policies/procedures for the following areas?

• Agreement developed by the school attorney between job site and school district that is signed by both parties

• Parent form explaining CBVI

• Health inventory detailing potential health issues

• Emergency form in case of an injury

• Insurance form

• Incident form for documenting an accident/incident

• Policy stating who to contact within the school system, in the event of an accident/incident

• Task analysis form/evaluation requirement

• Access to communication

12

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Consider Communication Needs

• Will you need an interpreter?

• Does the job coach sign?

• If an interpreter is hired, who pays for him/her?

– Does your district/coop have assigned y p ginterpreters?

– Are they hired externally?

• There must be a policy in place

Karen Pepkin, Region 4 Education Service Center, Houston, TX

13

14Karen Pepkin, Region 4 Education Service Center, Houston, TX

15Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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16Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

17Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Where Does Community Based Vocational Instruction (CBVI)

Start?

At the IEP meeting

18Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Where Does CBVI Start?

• The IEP team develops postsecondary goals in education/training, employment, and independent living skills, if appropriate

• Based on postsecondary goals and studentBased on postsecondary goals and student needs, the IEP team considers, as appropriate

Career and Technical Education (CTE) classes and Work-Based Learning

On-the-job training services

Community Based Vocational Instruction (CBVI)

19Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

How Do You Determine the Right Placement

• Consider student strengths

• Consider student needs

• Consider IEP goals• Consider IEP goals

• Consider available community sites

• Consider the students communication needs

20Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

How Do You Determine How Many Students to Train at One Time?• Consider students’ current functional levels

– Higher level students can be trained in groups

• Consider where the student is in the training process

– Beginning students need more individualized instruction

• Consider the student’s communication needs/level

21

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What Does a Successful CBVI Program Look Like?

22Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

What Does a Successful CBVI Program Look Like?

Offers age-appropriate activities to all students

Trains students in work and life skills in natural environments, including community businessesbusinesses

Provides regular, well-planned training in community environments specifically selected for each student

Integrates students with non-disabled co-workers, supervisors and customers

Taken from “Community-based vocational training” Jill Wheeler

23Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

What Does a Successful CBVI Program Look Like?

Maintains a real-life ratio of disabled to nondisabled employees by placing a small number of students in any given business

Focuses on classroom activities that improve performance at the community work siteperformance at the community work site

Teaches life skills, like using restrooms, vending machines, and transportation systems

Evaluates student progress under natural conditions

Taken from “Community-based vocational training” Jill Wheeler

24Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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What Does a Successful CBVI Program Look Like? Student is between 16 and 22 years of age and

has a moderate to severe disability

Student has demonstrated progress in vocational areas taught in self-contained classroom

Student requires services of job coach/employment specialist before obtaining/maintaining employment

Student exhibits appropriate behavior both in and out of school building

Taken from “Community-based vocational training” Jill Wheeler

25Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Discussion

What type of students do you have in your program?

What is your biggest challenge?What is your biggest challenge?

26Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

What Role Do Parents Play?

• They provide invaluable information on student preferences, habits, strengths, health conditions, etc.

• They must agree to student’s participation in CBVI if they are the guardian or student isCBVI if they are the guardian or student is under 18

• They can provide reinforcement at home

• They may be involved in transportation after graduation, if student works

• Their fears must be addressed, but can be allayed early

Taken from “Community-based vocational training” Jill Wheeler27

Karen Pepkin, Region 4 Education Service Center, Houston, TX

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Overcoming Typical Parental ObjectionsParental Concern

Fear for their child’s safety

Fear of losing SSI

What to Say

___ is always under constant supervision

Thi i t id Fear of losing SSI benefits

Fear of the unknown

This is not a paid employment situation so that cannot happen

This is a new situation and it is natural you have concerns. We welcome your input, since you know___ so well.Taken from “Community-based vocational

training” Jill Wheeler 28Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Assessing the Student on the Job Site

29Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Assessing the Student on the Job Site

• Use task analysis data chart to assess daily and overall progress and/or

• Use functional vocational evaluation to determine student readiness to transition into paid employment

– Assess student in environment that task occurs

• Assess variety of behaviors including task ability, social interactions, use of natural supports, problem solving, use of breaks, etc.

Taken from “Community-based vocational training” Jill Wheeler 30Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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What Is Task Analysis?

“Task analysis for instructional design is a process of analyzing and articulating the kind of learning that you expect the learners to know how to perform”

Jonassen, Tessmer, & Hannum, 1999, p.3

31Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Why Do We Task-Analyze?

Instructional designers perform a task analysisin order to:

• Select learning outcomes that are appropriate for instructional development

• Prioritize and sequence tasksPrioritize and sequence tasks

• Determine instructional activities and strategies that foster learning

• Select appropriate media and learning environments

• Construct performance assessments and evaluation

(Jonassen et al., 1999)

32Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

How Do You Perform a Task Analysis?

• Procedural Task Analysis

– “…procedures are strictly defined so that each step is clear and unambiguous to the learner.”

– “Procedural analysis breaks down the mental and/or physical steps that the learner must go through so that the task can be successfully achieved. The steps that make up a task are arranged linearly and sequentially, illustrating where the learner begins and ends.”(Smith & Ragan, 1999)

33Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Task Analysis Example

Hanging clothing at Walmart

The student will:

1. Find the department

2. Greet the department supervisor

3 Ask for today’s assignment3. Ask for today s assignment

4. Find the hangars and empty rack

5. Open up the box

6. Hang each garment on the rack

7. Smooth out the wrinkles

8. Throw the box away

9. Ask supervisor for the next assignment

34Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Task Analysis Activity

Create a task analysis for one of the following

activities:

– Fast food restaurant clean-up crew

– Restaurant worker (wraps silverware)

– Laundry worker

– Pet store worker (cleans animal cages)

35Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Data Chart for Work-Based Learning

Data Chart for Work-Based Learning Student __________________________ Employment Specialist/Job coach________________________ Task Analysis Dates of Training/Level of Independence Write every step of the task in sequence, leading up to completion

1

2.

3.

36

4.

5.

6.

7.

8.

9.

10.

Key PP = Physical Prompt V = Verbal Prompt GP = Gestural Prompt I = Independent Place the dates of training at the top of the column and the level of functioning in each box next to the task. Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Teaching New Skills

37Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Teaching New Skills

Developing Adaptations

• Improvised training aids that help students perform the task at hand with as little assistance as possible

• Some job tasks need to be adapted to meet the students needsstudents needs

• Adaptations can include:– Equipment or material (e.g. color coding,

pictures)– Sequence or method

• Assistive Technology– Equipment that allows students to perform job tasks

Adapted from “Community-based vocational training” Jill Wheeler

38Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Teaching New Skills

Personal Assistance

• Teach the student to ask for help with specific parts of the job

Partial participation

St dents perform a task independentl ntil the• Students perform a task independently until they need assistance

• Last resort before students are excluded from a training site

• When needed for the majority of tasks, another job site should be considered

Adapted from “Community-based vocational training” Jill Wheeler

39Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Providing Reinforcement

• Reinforcement Is a critical aspect of teaching the job task

• It increases whatever behavior it follows

• Types of reinforcement– IntrinsicIntrinsic

• The activity itself • Co-worker interactions• Job site environment

– External• Verbal praise • Check marks, break money• Nonverbal praise- smiles, fist bumps

Adapted from “Community-based vocational training” Jill Wheeler40

Karen Pepkin, Region 4 Education Service Center, Houston, TX

Teaching New SkillsAre the Reinforcements Correct?

• Is the reinforcer age-appropriate?

• Is it timely?

• Is it natural?

• Is it specific?

• Is it varied?

• Is it self-reinforcing?

Reinforcement is personal and should be tailoredto the individual

Adapted from “Community-based vocational training” Jill Wheeler

41Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Teaching New Skills

Correcting Errors

• Interrupting incorrect response

• Providing the next level of instructional support

• Allowing the student to self-correct

• Using trial and error

Adapted from “Community-based vocational training” Jill Wheeler

42Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Teaching New Skills

Fading Instructional Support

• Systematically reducing the amount of assistance provided to students

• Three ways to fadeReduce the frequency of reinforcement– Reduce the frequency of reinforcement

– Reduce the level of intensity of instructional cuing

– Reduce the physical proximity between trainer and student

• The less the student requires assistance, the more independently the student can perform the taskAdapted from “Community-based vocational training” Jill Wheeler

43Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

CBVI to Paid Employment

Some students may function so well they can be

competitively employed. Consider the following

when making that determination:

• Does the student have legal status?oes t e stude t a e ega status

• Is the student his/her own guardian? If not, do you have the guardian’s support?

• Does the student want to work?

• Can the student function independently at his/her current work site?

44Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Marketing and the Work-Based Learning Program

45Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Why is Marketing Important to Your Program?

• Employment Specialist /job coach must convince (sell) employer to embrace concept

• Employment Specialist /job coach must be able• Employment Specialist /job coach must be able to address employer objections

46Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Why Must Marketing Be Continuous?

• Managers change

• Policies change

• Businesses fail

• Placement depends on student needs, not available job sites

47Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Approach Marketing Creatively

•Think outside the box

•Stress assets not deficits

•What’s in it for them

48Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Think of Yourself as a “PR Person”

• Share success stories

• Use name recognitionUse name recognition

49Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Public Relations

Strengthen internal relationships (internal

marketing)

50Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Community Partnerships

Create/maintain external relationships

(External marketing)

51Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Market Research

• Size

• Appropriateness

• Walk-through

• Availability

52Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Market Research

Availability

Proximity

Opportunitiespp

Scheduling

53Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Communication

Effective communication

• Brochures/displays

• Business cards

• Marketing packet

54Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Marketing Packet

• Cover letter personally addressed to manager

• Success stories

• Department of Labor Guidelines

• Written agreement

• Certificate

• Business card

• School information

55Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Documentation

• Forms

– IEPs

– Task analysis/data base

– Incident report

– Student’s medical info

– Written agreements

• Field Notes

• Market Research Log

56Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Market Research Log

57Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Summary: Things to Do and Things to Avoid

58Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Do…

Document

Research potential job sites

Provide certificates (or other tangibles) to show participating businesses your appreciation

59Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Do…

Be knowledgeable of the law

Be confident

Look at objections as challenges to overcome

Have an IEP for CBVI

Know your students’ IEPs

60Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Avoid…

•Getting discouraged

•Taking rejections personally

NEVER transport students in your own vehicle

61Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

Wrap-up and Next Steps

•Think about three things you have learned today

•Decide upon one action you will take when you get back to your district

62Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

References

Community-based Vocational Training: Instructor’s Guide

Jill Wheeler, IEP Resources

Essential Tools: Improving Secondary Essential Tools: Improving Secondary Education and Transition for Youth with Disabilities, Handbook for Implementing a Comprehensive Work-Based Learning Program According to the Fair Labor Standards Act

National Center of Secondary Education and Transition, www.ncset.org

63Karen Pepkin, Region 4 Education Service 

Center, Houston, TX

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Karen Pepkin

Education Specialist

Region 4 Education ServiceRegion 4 Education Service Center

[email protected]

713.744.4470

64Karen Pepkin, Region 4 Education Service 

Center, Houston, TX


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