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Making Your Community Based Vocational
STATEWIDE CONFERENCE ON EDUCATION OF THE DEAF AND HARD OF HEARING
Instruction Program a SuccessKaren Pepkin
Education SpecialistRegion 4 Education Service Center
Houston, Texas1
Karen Pepkin, Region 4 Education Service Center, Houston, TX
Audience Survey
• Job title/duties
• Years of experience
2Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Overview
• Legal Requirements
• Community Based Vocational Instruction (CBVI)
• Teaching New Skills
• Task Analysis
• Marketing / Marketing Strategies
• Summary
3Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Be Aware of Communication Needs
Karen Pepkin, Region 4 Education Service Center, Houston, TX
4
Legal Requirements
5Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Legal Requirements
Fair Labor Standards Act
Department of Labor/Department of Education Guidelines for Work-Based Learning (WBL) 2005Learning (WBL) 2005
• District Policies
• Essential Tools-Handbook for Implementing a Comprehensive Work-Based Learning Program according to the Fair Labor Standards Act , www.ncset.org/
6Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Fair Labor Standards Act (FLSA)
• Regulates paid employment
• Establishes minimum wage, overtime pay, record keeping requirements, and child labor laws
• For youth employment, establishes jobs youth can hold, age requirements, and hours youth can work
– www.ncset.org/
7Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Department of Labor/Department of Education Guidelines for Work-Based Learning
Regulates job training sites- Guidelines to assure youth with disabilities are not considered employees:
• Participants are youth with disabilities who cannot hold job and need ongoing supportcannot hold job and need ongoing support
• Participants must be supervised by public school personnel or employees
• WBL must be part of IEP and relate to transition goals
• Student /parents fully informed that student is not paid and will not necessarily receive a job
– www.ncset.org/
8Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Department of Labor/Department of Education Guidelines for Work-Based Learning
Student’s training activities do not benefit employer
Student does not take the place of employees
Student supervised by school representatives and business employees
Placements meet the student’s needs and not business’s
Student not automatically employed after training
If student is hired, he/she cannot be trainee
• www.ncset.org/
9Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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District Policy
•Forms
•PoliciesPolicies
•Procedures
10Karen Pepkin, Region 4 Education Service
Center, Houston, TX
What Types of Forms, Policies and Procedures Do You Have in Place in Your Program?
11Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Procedural ChecklistDoes your district/charter school have forms/policies/procedures for the following areas?
• Agreement developed by the school attorney between job site and school district that is signed by both parties
• Parent form explaining CBVI
• Health inventory detailing potential health issues
• Emergency form in case of an injury
• Insurance form
• Incident form for documenting an accident/incident
• Policy stating who to contact within the school system, in the event of an accident/incident
• Task analysis form/evaluation requirement
• Access to communication
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Consider Communication Needs
• Will you need an interpreter?
• Does the job coach sign?
• If an interpreter is hired, who pays for him/her?
– Does your district/coop have assigned y p ginterpreters?
– Are they hired externally?
• There must be a policy in place
Karen Pepkin, Region 4 Education Service Center, Houston, TX
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14Karen Pepkin, Region 4 Education Service Center, Houston, TX
15Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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16Karen Pepkin, Region 4 Education Service
Center, Houston, TX
17Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Where Does Community Based Vocational Instruction (CBVI)
Start?
At the IEP meeting
18Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Where Does CBVI Start?
• The IEP team develops postsecondary goals in education/training, employment, and independent living skills, if appropriate
• Based on postsecondary goals and studentBased on postsecondary goals and student needs, the IEP team considers, as appropriate
Career and Technical Education (CTE) classes and Work-Based Learning
On-the-job training services
Community Based Vocational Instruction (CBVI)
19Karen Pepkin, Region 4 Education Service
Center, Houston, TX
How Do You Determine the Right Placement
• Consider student strengths
• Consider student needs
• Consider IEP goals• Consider IEP goals
• Consider available community sites
• Consider the students communication needs
20Karen Pepkin, Region 4 Education Service
Center, Houston, TX
How Do You Determine How Many Students to Train at One Time?• Consider students’ current functional levels
– Higher level students can be trained in groups
• Consider where the student is in the training process
– Beginning students need more individualized instruction
• Consider the student’s communication needs/level
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What Does a Successful CBVI Program Look Like?
22Karen Pepkin, Region 4 Education Service
Center, Houston, TX
What Does a Successful CBVI Program Look Like?
Offers age-appropriate activities to all students
Trains students in work and life skills in natural environments, including community businessesbusinesses
Provides regular, well-planned training in community environments specifically selected for each student
Integrates students with non-disabled co-workers, supervisors and customers
Taken from “Community-based vocational training” Jill Wheeler
23Karen Pepkin, Region 4 Education Service
Center, Houston, TX
What Does a Successful CBVI Program Look Like?
Maintains a real-life ratio of disabled to nondisabled employees by placing a small number of students in any given business
Focuses on classroom activities that improve performance at the community work siteperformance at the community work site
Teaches life skills, like using restrooms, vending machines, and transportation systems
Evaluates student progress under natural conditions
Taken from “Community-based vocational training” Jill Wheeler
24Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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What Does a Successful CBVI Program Look Like? Student is between 16 and 22 years of age and
has a moderate to severe disability
Student has demonstrated progress in vocational areas taught in self-contained classroom
Student requires services of job coach/employment specialist before obtaining/maintaining employment
Student exhibits appropriate behavior both in and out of school building
Taken from “Community-based vocational training” Jill Wheeler
25Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Discussion
What type of students do you have in your program?
What is your biggest challenge?What is your biggest challenge?
26Karen Pepkin, Region 4 Education Service
Center, Houston, TX
What Role Do Parents Play?
• They provide invaluable information on student preferences, habits, strengths, health conditions, etc.
• They must agree to student’s participation in CBVI if they are the guardian or student isCBVI if they are the guardian or student is under 18
• They can provide reinforcement at home
• They may be involved in transportation after graduation, if student works
• Their fears must be addressed, but can be allayed early
Taken from “Community-based vocational training” Jill Wheeler27
Karen Pepkin, Region 4 Education Service Center, Houston, TX
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Overcoming Typical Parental ObjectionsParental Concern
Fear for their child’s safety
Fear of losing SSI
What to Say
___ is always under constant supervision
Thi i t id Fear of losing SSI benefits
Fear of the unknown
This is not a paid employment situation so that cannot happen
This is a new situation and it is natural you have concerns. We welcome your input, since you know___ so well.Taken from “Community-based vocational
training” Jill Wheeler 28Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Assessing the Student on the Job Site
29Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Assessing the Student on the Job Site
• Use task analysis data chart to assess daily and overall progress and/or
• Use functional vocational evaluation to determine student readiness to transition into paid employment
– Assess student in environment that task occurs
• Assess variety of behaviors including task ability, social interactions, use of natural supports, problem solving, use of breaks, etc.
Taken from “Community-based vocational training” Jill Wheeler 30Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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What Is Task Analysis?
“Task analysis for instructional design is a process of analyzing and articulating the kind of learning that you expect the learners to know how to perform”
Jonassen, Tessmer, & Hannum, 1999, p.3
31Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Why Do We Task-Analyze?
Instructional designers perform a task analysisin order to:
• Select learning outcomes that are appropriate for instructional development
• Prioritize and sequence tasksPrioritize and sequence tasks
• Determine instructional activities and strategies that foster learning
• Select appropriate media and learning environments
• Construct performance assessments and evaluation
(Jonassen et al., 1999)
32Karen Pepkin, Region 4 Education Service
Center, Houston, TX
How Do You Perform a Task Analysis?
• Procedural Task Analysis
– “…procedures are strictly defined so that each step is clear and unambiguous to the learner.”
– “Procedural analysis breaks down the mental and/or physical steps that the learner must go through so that the task can be successfully achieved. The steps that make up a task are arranged linearly and sequentially, illustrating where the learner begins and ends.”(Smith & Ragan, 1999)
33Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Task Analysis Example
Hanging clothing at Walmart
The student will:
1. Find the department
2. Greet the department supervisor
3 Ask for today’s assignment3. Ask for today s assignment
4. Find the hangars and empty rack
5. Open up the box
6. Hang each garment on the rack
7. Smooth out the wrinkles
8. Throw the box away
9. Ask supervisor for the next assignment
34Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Task Analysis Activity
Create a task analysis for one of the following
activities:
– Fast food restaurant clean-up crew
– Restaurant worker (wraps silverware)
– Laundry worker
– Pet store worker (cleans animal cages)
35Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Data Chart for Work-Based Learning
Data Chart for Work-Based Learning Student __________________________ Employment Specialist/Job coach________________________ Task Analysis Dates of Training/Level of Independence Write every step of the task in sequence, leading up to completion
1
2.
3.
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4.
5.
6.
7.
8.
9.
10.
Key PP = Physical Prompt V = Verbal Prompt GP = Gestural Prompt I = Independent Place the dates of training at the top of the column and the level of functioning in each box next to the task. Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Teaching New Skills
37Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Teaching New Skills
Developing Adaptations
• Improvised training aids that help students perform the task at hand with as little assistance as possible
• Some job tasks need to be adapted to meet the students needsstudents needs
• Adaptations can include:– Equipment or material (e.g. color coding,
pictures)– Sequence or method
• Assistive Technology– Equipment that allows students to perform job tasks
Adapted from “Community-based vocational training” Jill Wheeler
38Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Teaching New Skills
Personal Assistance
• Teach the student to ask for help with specific parts of the job
Partial participation
St dents perform a task independentl ntil the• Students perform a task independently until they need assistance
• Last resort before students are excluded from a training site
• When needed for the majority of tasks, another job site should be considered
Adapted from “Community-based vocational training” Jill Wheeler
39Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Providing Reinforcement
• Reinforcement Is a critical aspect of teaching the job task
• It increases whatever behavior it follows
• Types of reinforcement– IntrinsicIntrinsic
• The activity itself • Co-worker interactions• Job site environment
– External• Verbal praise • Check marks, break money• Nonverbal praise- smiles, fist bumps
Adapted from “Community-based vocational training” Jill Wheeler40
Karen Pepkin, Region 4 Education Service Center, Houston, TX
Teaching New SkillsAre the Reinforcements Correct?
• Is the reinforcer age-appropriate?
• Is it timely?
• Is it natural?
• Is it specific?
• Is it varied?
• Is it self-reinforcing?
Reinforcement is personal and should be tailoredto the individual
Adapted from “Community-based vocational training” Jill Wheeler
41Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Teaching New Skills
Correcting Errors
• Interrupting incorrect response
• Providing the next level of instructional support
• Allowing the student to self-correct
• Using trial and error
Adapted from “Community-based vocational training” Jill Wheeler
42Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Teaching New Skills
Fading Instructional Support
• Systematically reducing the amount of assistance provided to students
• Three ways to fadeReduce the frequency of reinforcement– Reduce the frequency of reinforcement
– Reduce the level of intensity of instructional cuing
– Reduce the physical proximity between trainer and student
• The less the student requires assistance, the more independently the student can perform the taskAdapted from “Community-based vocational training” Jill Wheeler
43Karen Pepkin, Region 4 Education Service
Center, Houston, TX
CBVI to Paid Employment
Some students may function so well they can be
competitively employed. Consider the following
when making that determination:
• Does the student have legal status?oes t e stude t a e ega status
• Is the student his/her own guardian? If not, do you have the guardian’s support?
• Does the student want to work?
• Can the student function independently at his/her current work site?
44Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Marketing and the Work-Based Learning Program
45Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Why is Marketing Important to Your Program?
• Employment Specialist /job coach must convince (sell) employer to embrace concept
• Employment Specialist /job coach must be able• Employment Specialist /job coach must be able to address employer objections
46Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Why Must Marketing Be Continuous?
• Managers change
• Policies change
• Businesses fail
• Placement depends on student needs, not available job sites
47Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Approach Marketing Creatively
•Think outside the box
•Stress assets not deficits
•What’s in it for them
48Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Think of Yourself as a “PR Person”
• Share success stories
• Use name recognitionUse name recognition
49Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Public Relations
Strengthen internal relationships (internal
marketing)
50Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Community Partnerships
Create/maintain external relationships
(External marketing)
51Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Market Research
• Size
• Appropriateness
• Walk-through
• Availability
52Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Market Research
Availability
Proximity
Opportunitiespp
Scheduling
53Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Communication
Effective communication
• Brochures/displays
• Business cards
• Marketing packet
54Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Marketing Packet
• Cover letter personally addressed to manager
• Success stories
• Department of Labor Guidelines
• Written agreement
• Certificate
• Business card
• School information
55Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Documentation
• Forms
– IEPs
– Task analysis/data base
– Incident report
– Student’s medical info
– Written agreements
• Field Notes
• Market Research Log
56Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Market Research Log
57Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Summary: Things to Do and Things to Avoid
58Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Do…
Document
Research potential job sites
Provide certificates (or other tangibles) to show participating businesses your appreciation
59Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Do…
Be knowledgeable of the law
Be confident
Look at objections as challenges to overcome
Have an IEP for CBVI
Know your students’ IEPs
60Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Avoid…
•Getting discouraged
•Taking rejections personally
NEVER transport students in your own vehicle
61Karen Pepkin, Region 4 Education Service
Center, Houston, TX
Wrap-up and Next Steps
•Think about three things you have learned today
•Decide upon one action you will take when you get back to your district
62Karen Pepkin, Region 4 Education Service
Center, Houston, TX
References
Community-based Vocational Training: Instructor’s Guide
Jill Wheeler, IEP Resources
Essential Tools: Improving Secondary Essential Tools: Improving Secondary Education and Transition for Youth with Disabilities, Handbook for Implementing a Comprehensive Work-Based Learning Program According to the Fair Labor Standards Act
National Center of Secondary Education and Transition, www.ncset.org
63Karen Pepkin, Region 4 Education Service
Center, Houston, TX
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Karen Pepkin
Education Specialist
Region 4 Education ServiceRegion 4 Education Service Center
713.744.4470
64Karen Pepkin, Region 4 Education Service
Center, Houston, TX