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Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
ABOUT THE COMPANY
Dynamic Strategies was founded by engineers who have spent decades solving business problems and ensuring reliability and productivity. This direct experience in the trenches and data centers with consultants and technicians over many years allows them to enforce demanding standards for professionalism, communications and technical skills. Dynamic Strategies supports 12,000 workstations worldwide. Our Customers range in size from five to five thousand workstations, with each caller receiving one on one support from the initiation call through full resolution of the problem.
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
MANAGED SERVICES
In 2017, worldwide IT spending is forecast to reach $3.5 trillion. Why are so many offices now outsourcing their IT to managed services providers (MSPs)? Quite simply, it makes your life easier. When you trust an MSP with your technology, you don’t have to worry about it anymore. Having them take care of anything from your email and cloud services to infrastructure upgrades and installments gives you more time to focus on what matters - your business. Oh, and they’re also very affordable.
Understanding Managed IT Services
Choosing an MSP: Questions to Consider
Transitioning to Managed IT Services
An MSP is a Partner in Your Succes
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
“ Companies have become more familiar with managed IT services and are turning to them for management of certain IT functions, particularly email hosting, customer relationship management (CRM) applications, storage, backup and recovery and network monitoring.” – www.cio.com
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
We know that the managed IT services market is a very large and continuously growing one. In fact, according to a new report from Gartner, worldwide IT spending is expected to reach $929 billion soon. What exactly are these managed IT services, and what are their benefits?
Managed IT services are basically how they sound - services that are managed. By who you may ask? By tech experts at an MSP, like Dynamic Strategies. Getting involved with managed IT services means that you outsource your IT operations to professionals to manage and maintain. This has a lot of benefits. Firstly, these professionals are constantly studying the latest IT trends and technologies, and as your IT partners and providers, they will constantly be recommending new technologies and upgrades to you as they see fit. Secondly, your managed service bundle can be put together custom to your specific company and what you need, and it’s all charged at a flat, monthly rate! No more surprise costs that burn a hole into your wallet. Basically, turning to managed IT services is a strategic method to improve your operations, and give your wallet a break.
UNDERSTANDING MANAGED IT SERVICES
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
What Kinds of Services Do Managed IT Services Cover? MSPs offer a wide variety of services. Anything from email hosting, customer relationship management (CRM) applications, storage, backup and recovery and network monitoring are available here at Dynamic Strategies. There’s also custom
network design and implementation, virtualization, help desk services, cloud services, and security solutions. And the best part? The nature of these services is proactive. Forget that old break-fix model. Proactive means that an MSP will install software that will monitor your network 24/7/365 and scan for any potential danger. If anything is detected, they will immediately address
it remotely and rank them by priority. This saves you money from having to roll out a specialist to your location and pay them by the hour, and it also greatly reduces your chances of downtime. Nothing halts business productivity more than system downtime.
Can’t I Just Manage My Technology Myself? You could, but it wouldn’t be nearly as effective, and it’s likely you’d become overwhelmed, which would end up resulting in slower business productivity and efficiently. Managing IT can
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
take up a significant amount of time and resources, which is all power that could be used for your business operations instead. When technology is installed without an overall plan of how to use it or how it will benefit you in the future, that will eventually result in wasted time, effort, and resources. It’s just too hard to manage on your own. MSPs are trained to be strategic in what they implement, how they implement it, and utilizing its functions to benefit your services to the max. They will scale with you, support you, and grow with you. It makes perfect sense now why the Gartner report also found a growing IT trend of paying for services rather than purchasing individual assets.
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IN FACT, ACCORDING TO A NEW REPORT FROM GARTNER, WORLDWIDE IT SPENDING IS EXPECTED TO REACH $929 BILLION SOON.
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
“Your technology is important. You can’t trust just any MSP
with your information.”
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
Other than just searching for specific services, there are many questions to consider when searching for the right MSP for you. Some of these are:
CHOOSING AN MSP: QUESTIONS TO CONSIDER
Are they up to date on the industry standards and best practices? (some compliance violations can take you to join after just one offense)
Do they have a good reputation? Are they certified in the specific solutions and services I’m interested in?
Do they have proved results? Are they timely and effective? Are their clients satisfied with them?
Do you trust them?Are they affordable? Are they efficient?
Are they familiar/experienced with companies in my vertical and size?
Are they experienced?
Will my data be safe and secure with them? (60% of companies that get their technology hacked and lose their data will shut down within 6 months)
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
We could keep going on and on, but you get the point. Your technology is important. You can’t trust just any MSP with your information. Dynamic Strategies takes this responsibility of being your trusted partner very seriously. When it comes to security, we won’t just integrate your services and leave - we’ll continuously check up on you to make sure that everything is secure and protected. With our Unified Threat Management System, we will make sure that your network is constantly backed up, monitored, and secured against hackers and disasters. We’ll custom design and secure anything from business applications, data storage, firewalls, anti-spam, intrusion detection and prevention, and antivirus efforts. All of this is to reduce your workload while keeping your data secure.
Ultimately, you need a partner that you can trust like a best friend. Your IT best friend. An MSP isn’t here to take over - we’re here to complement your organization and improve and ease your operations. Our ultimate goal is to generate revenue for you while helping your company become more efficient. MSP stats show that that was the main driving factor in 2016 for going with an MSP for 56% of companies with 100 or more employees, and 47% of companies with less than 100 employees.
Get In Touch
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
“Managed IT services aren’t here to complicate your life - they’re here to do the exact opposite. We try to make this transition process as smooth as possible, which is how it should be.”
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
If you’re worried that transitioning to managed IT services is going to disrupt your current system and turn everything inside out, don’t be. As we’ve been discussing, managed IT services aren’t here to complicate your life - they’re here to do the exact opposite. We try to make the transition process as smooth as possible, which is how it should be.
At Dynamic Strategies, we’ll begin by reviewing your existing IT ecosystem. We’ll take the time to understand all aspects of your network and how you want things to be run. Whether you want your system to be updated, adjust a selected amount operations, or completely remodel your network, we’re here to provide you with those custom services. We’ll analyze all the details to provide custom network designs and implementation that will work towards your future business goals. We’ll also suggest any specific services (that you haven’t already requested) for you to consider that we believe will help strengthen your network to the best it can be.
TRANSITIONING TO MANAGED IT SERVICES
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
Next comes your structure design. As the lifeblood of your network, this step is crucial. We’ll make sure to get
it right, and you can trust our network architects because they’re professionals and typically have 5 years or more of similar experience before even getting a position with us. In this design, everything from cables, switches, and routers will be mapped out and carefully placed
for a high functioning infrastructure that will deliver reliability and increased productivity. We’ll also look at how all the members of your team performs daily tasks, such as communicating and internet usage, and meet those needs through services such as email, wireless and application servers, firewalls, content filtering, secure remote access to email, internal applications, Blackberry®/PDA, Client/Vendor secure access, etc. Whatever you need, we’ll work towards it together.
After all of this, you should be good to go! The transition to managed IT services should be seen as a smooth transformation towards improvement. You’ll go from a struggling system operating part by part to a well-oiled machine in no time.
Get In Touch
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
“Our ultimate goal is to generate revenue for you while helping your company become more efficient. MSP stats
show that that was the main driving factor in 2016 for going with an MSP for 56% of companies with 100 or more employees,
and 47% of companies with less than 100 employees.”
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
“When you succeed, we succeed.”
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
AN MSP IS A PARTNER IN YOUR SUCCESS
The most important thing to keep in mind is that MSPs are more than just a service provider. We are your new IT partners. We want to form a relationship with you because we really do care about your success. And how do we become a partner in your success? Well, we don’t want to replace or take over your internal IT department, but rather, merge into your culture and work as a trusted advisor. As Carolyn April, senior director and Industry Analysis at CompTIA says, “Very few of these companies get rid of their IT staffs just because they join up with an MSP.” And she’s right. When you bring in an MSP, it frees up existing IT staff to focus on more strategic projects. “It elevates the IT staff and brings them out of the shadows within the organization. It allows them to focus on a custom app dev project or cloud initiative — something highly strategic. I think that’s a win-win for your IT staff.” And so do we.
We don’t just want transactions - we want a relationship that will continue to develop and grow. The MSP mentality is that when you succeed, we succeed.
Understanding Managed IT Ser vices
Choosing an MSP: Questions to Consider
Dynamic Strategies - Managed Services EBook
The technology you’re currently using may not be prepared to grow with you and your success. Simply adding on more tech and devices isn’t always enough. Our strategic plans are designed towards your business growth. We’ll always be checking in with the newest tech news and offering advice and suggestions, such as upgrades on software and hardware,
automation of certain tasks to save time, integrating business applications, and adopting the cloud to expanding your business mobility and flexibility with more employees or locations. At Dynamic, we strive to become a long-term partner with our clients. We are actually still doing business with our very first client. When you achieve success, our partnership only becomes stronger. We vow to remain by our clients’ side through thick and thin.
In 2017, worldwide IT spending is forecast to reach $3.5 trillion.
An MSP is a Par tner in Your Success
Transitioning to Managed IT Ser vices
dynamicstrategies.com | (609) 655 1707 | [email protected]
So, What’re You Waiting For?
From 24/7 help desk services, custom network designs and installations, software administration and management, various security options, and a trusted partner to lean on whenever IT troubles arise, managed IT services is the solution that all businesses need. At Dynamic Strategies, in addition to having loyal customers that would strongly recommend us, we’re also proud members of BioNJ, CompTIA, and NJBIA, and have certifications with CompTIA, Fortinet, HP, Microsoft,
Symantec, Citrix, Dell, APC, Cisco, IBM, NetApp, Webroot, VMware, and Commvault. IT maintenance shouldn’t be taking up your time and resources. You shouldn’t even have to worry about it. The only thing that should be taking up your focus and attention is your business and how to grow your success. Contact us today to get started on the switch over to managed IT services.
Get In Touch
IN 2017, WORLDWIDE IT SPENDING IS FORECAST
TO REACH $3.5 TRILLION
DYNAMIC STRATEGIES259 Prospect Plains Road, Building K, Suite 301Cranbury, NJ 08512
(609) 655 [email protected]
ds-inc.com
