L E A RN I N G

FEB 26-28, 2019 | HYATT REGENCY GRAND CYPRESS, ORLANDO

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WELCOME TO ORLANDOWelcome to Confluence 2019 - NIIT’s annual customer conference at the Hyatt Regency Grand Cypress, Orlando.

This year, our theme is, “Reimagine Learning”. While technology pushes the boundaries of learning, and organizations seek performance - based outcomes and evolved learning experiences, it is also a reality that L&D has to grapple with resistance to change and traditional ways of working and learning. Even if we had a crystal ball, it would be difficult to predict one clear direction for L&D in the years ahead. Now, more than ever, learning leaders need to re-imagine L&D at multiple levels and chart a course for the future of learning.

Our speakers will share their insights and visions on the future of learning. We hope you will enjoy the insightful sessions we have planned for you.

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John Seely Brown (JSB) was the Chief Scientist of Xerox Corporation until April 2002, as well as the director of the Xerox Palo Alto Research Center (PARC) until June 2000. A master integrator and instigator of productive friction, JSB explores the whitespace between disciplines and builds bridges between disparate organizations and ideas.

In his more than two decades as Head of PARC, JSB transformed the organization into a truly multidisciplinary research center at the creative edge of applied technology and design, integrating social sciences and arts into the traditional physics and computer science research and expanding the role of corporate research to include topics such as the management of radical innovation, organizational learning, and complex adaptive systems. JSB is currently a visiting scholar and adviser to the provost at the University of Southern California (USC), where he facilitates collaboration between the schools for communication and media and the Institute for Creative Technologies (ICT). JSB is also currently the Independent Co-Chairman for Deloitte’s Center for the Edge, where he pursues research on institutional innovation and a reimagined work environment built on digital culture, ubiquitous computing, IoT, IA/AI and the need for constant learning and adaptability.

Part scientist, part artist and part strategist, JSB’s views are unique and distinguished by a broad view of the human contexts in which technologies operate and a healthy skepticism about whether or not change always represents genuine progress.

KEYNOTE SPEAKERS

JOHN SEELY BROWNINDEPENDENT CO-CHAIRMAN,

DELOITTE CENTER FOR THE EDGE

Daniel Willingham is Professor of Psychology at the University of Virginia, where he has taught since 1992. Until about 2000, his research focused solely on the brain basis of learning and memory. Today, all of his research concerns the application of cognitive psychology to K-16 education.

He writes the “Ask the Cognitive Scientist” column for American Educator magazine, and is the author of Why Don't Students Like School?, When Can You Trust the Experts?, Raising Kids Who Read, and The Reading Mind. His writing on education has appeared in sixteen languages. He has consulted on learning & curriculum development for numerous US states and foreign countries. In 2017, he was appointed by President Obama to serve as a Member of the National Board for Education Sciences.

Willingham earned his B.A. from Duke University in 1983 and his Ph.D. in Cognitive Psychology from Harvard University in 1990.

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KEYNOTE SPEAKERS

DANIEL WILLINGHAMPROFESSOR OF PSYCHOLOGY,

UNIVERSITY OF VIRGINIA

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Ken Taylor is President of Training Industry, Inc., and serves as Editor-In-Chief of Training Industry’s editorial content, including TrainingIndustry.com and Training Industry Magazine, all of which provide guidance for the learning and development leader. Ken’s passion for technology and its impact on organizational effectiveness drives his deep interest in learning technologies and the role of technology in employee development.

Ken’s career spans 30 years in leadership and entrepreneurial roles in multiple industries and functions, including consulting, operations, technology, sales, and marketing; his experience in finance includes serving as CFO of several multi-billion-dollar business units. His prior experience and current focus combine to give him a unique perspective on the training sector, understanding both the challenges of learning leaders and the perspectives of leadership teams tasked with driving performance and outcomes. His experience also enables him to bring together companies and individuals who operate as suppliers and buyers of learning services.

Ken is co-author of the book, “What Makes a Great Training Organization,” written with Training Industry, Inc. CEO, Doug Harward.

KEYNOTE SPEAKERS

KEN TAYLORPRESIDENT

TRAINING INDUSTRY, INC.

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Ken Goetz

Vice President,Global Learning Services

Red Hat, Inc.

SPOTLIGHT SPEAKERS

Pamela Conyngham

Director of Learning,Cardinal Health

Jim Dion

Senior Director, GlobalLearning & Development,

Akcea Therapeutics

David Cushen

Vice President, OrganizationalDevelopment & Learning,

Downstream, Shell

Shelly Longo

Director,Learning Operations,

Cardinal Health

Leslie C. Knowlton

Managing Partner,US Development,

Deloitte

Ria Nicholls

Head of Learning,Bank of America

Carra Simmons

Vice President,Learning & Development,

State Farm®

Mohamad M. Mehio, Ph.D.

Head of NokiaEDU LearningServices Strategy and

Deployment, Nokia

John Kusi-Mensah

AVP, Global DistributionAcademy, MetLife

Marty Murrillo

Senior LearningConsultant,

Pitney Bowes

Chris Smart

Head of GlobalLearning & Development,

Metlife

Tina Steck

Global LearningDirector,Unilever

Wende Stambaugh

SVP,Learning Executive,

Bank of America

Dr. Gregg Collins

Chief LearningScientist,

NIIT

Bob Cannan

Principal Advisor, ApplicationRollout, NIIT | Eagle

Productivity Solutions

Sailesh Lalla

Executive Vice President,Business Development,

NIIT

Brandon Dickens

Senior Director ofUser Experience,

NIIT

Sapnesh Lalla

Chief Executive Officer,NIIT Limited

Vijay K. Thadani

Vice Chairman & ManagingDirector Co-Founder,

NIIT Limited & NIIT University

Edward Trolley

Senior Vice President,Managed Training Services,

NIIT

SPOTLIGHT SPEAKERS

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Carole Sweet

Senior Director ofTalent & Learning,

IQVIA

Pooja Singh Mehta

Principal Consultant,NIIT

AGENDA

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DAY 1 - FEB 26, 2019SESSIONTIME

4:30 PM - 5:00 PM REGISTRATION

5:45 PM - 6:15 PM WORKFORCE OF THE FUTURE Leslie C. Knowlton | Managing Partner, US Development, Deloitte

7:30 PM - 10:30 PM POOLSIDE WELCOME DINNER

6:55 PM - 7:25 PM BAD IDEAS: TEN MISGUIDED IDEAS THAT ARE DRIVING CORPORATEEDUCATION IN THE WRONG DIRECTIONDr. Gregg Collins | Chief Learning Scientist, NIIT

5:15 PM - 5:45 PM THROUGH THE LOOKING GLASS: OUR YEAR AT NIITSapnesh Lalla | Chief Executive Officer, NIIT Limited

CONFLUENCE 2019 WELCOME NOTESailesh Lalla | Executive Vice President, Business Development, NIIT

5:00 PM - 5:15 PM

6:15 PM - 6:55 PM KEYNOTE

KEYNOTE

TRENDS & OPPORTUNITIES IN THE LEARNING &DEVELOPMENT MARKETKen Taylor | President Training Industry, Inc

9:20 AM - 9:50 AM MODERNIZING METLIFE DISTRIBUTION ACADEMY FOR THE DIGITAL AGEChris Smart | Head of Global Learning & Development, MetlifeJohn Kusi-Mensah | AVP, Global Distribution Academy, MetLife

10:50 AM - 11:20 AM THE WORKFORCE ECOSYSTEM AND THE VIRTUALIZATION OF LEARNINGDavid Cushen | Vice President, Organizational Development & Learning, Downstream, Shell

10:20 AM - 10:50 AM REFRESHMENT BREAK

9:50 AM - 10:20 AM

A TRANSFORMATIVE APPROACH TO LEARNING AT IQVIACarole Sweet | Senior Director of Talent & Learning, IQVIA

12:30 PM - 1:30 PM

INTERACTIVE SESSION: DIALOG, EXCHANGE AND LEARNING FROM LEARNING11:50 AM - 12:30 PM

11:20 AM - 11:50 AM

LUNCH

DAY 2 - FEB 27, 2019SESSIONTIME

THE LEARNING GAME HAS CHANGED - HAVE WE? 

7:00 AM - Ongoing REGISTRATION

8:00 AM - 9:00 AM

TRANSFORMATION REVISITED 2019 9:00 AM - 9:20 AMEdward Trolley | Senior Vice President, Managed Training Services, NIIT

LEARN OR LOSE: DISRUPTIVE LEARNING IN A DISRUPTIVE WORLDTina Steck | Global Learning Director, Unilever

7:00 AM - 8:00 AM BREAKFAST

7:55 AM - 8:00 AM OPENING ANNOUNCEMENTS

John Seely Brown | Independent Co-Chairman, Deloitte Center for the Edge

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KEYNOTE

TRANSFORMING L&D TO ACCELERATE PITNEY BOWES DRIVE TO DIGITALMarty Murrillo | Senior Learning Consultant, Pitney Bowes

11:00 AM - 11:30 AM

REFRESHMENT BREAK, CHECKOUT

12:00 PM - 12:20 PM

10:30 AM - 11:00 AM

AKCEA HARNESSES DIGITAL LEARNINGJim Dion | Senior Director, Global Learning & Development, Akcea Therapeutics

10:00 AM - 10:30 AM

WE’VE GOT LEARNING AND DEVELOPMENT UNDER ONE ROOF,NOW HOW DO WE BUILD THE HOUSE?Pam Conyngham | Director of Learning, Cardinal HealthShelly Longo | Director, Learning Operations, Cardinal Health

12:20 PM - 1:20 PM

1:20 PM - 1:50 PM

LUNCH

CLOSING NOTESSapnesh Lalla | Chief Executive Officer, NIIT Limited

BUS TRANSFER TO AIRPORT

11:30 AM - 12:00 PM

9:30 AM - 10:00 AM THE ROLE OF OUR MANAGERS HAS CHANGED: KEEPING PACE WITH SIMPLE,CLEAR EXPECTATIONSRia Nicholls | Head of Learning, Bank of AmericaWende Stambaugh | SVP, Learning Executive, Bank of America

DAY 3 - FEB 28, 2019SESSIONTIME

7:00 AM - 8:00 AM BREAKFAST

8:00 AM - 9:00 AM ON THE HORIZON: WHAT'S NEW ON THE NIIT LEARNING LANDSCAPESailesh Lalla | Executive Vice President, Business Development, NIITBob Cannan | Principal Advisor, Application Rollout, NIIT | Eagle Productivity SolutionsPooja Singh Mehta | Principal Consultant, NIIT

9:00 AM - 9:30 AM TRANSFORM AGAINCarra Simmons | Vice President, Learning & Development, State Farm®

TECH TALK: REIMAGINING CUSTOMER EDUCATION & CUSTOMER SUCCESSAT RED HAT Ken Goetz | Vice President, Global Learning Services, Red Hat, Inc.

6:30 PM - 10:30 PM BEHIND THE SCENES AT UNIVERSAL

3:35 PM - 4:05 PM IMMERSIVE LEARNING SOLUTIONSBrandon Dickens | Senior Director of User Experience, NIIT

3:05 PM - 3:35 PM REFRESHMENT BREAK

4:05 PM - 4:45 PM INTERACTIVE SESSION: HUMAN INTELLIGENCE-DRIVEN SOLUTIONGENERATION

4:45 PM - 5:15 PM ACHIEVING LEARNING OUTCOMES AT SCALEVijay K. Thadani | Vice Chairman & Managing Director Co-Founder, NIIT Limited & NIIT University

2:15 PM - 2:45 PM THE DIGITAL TRANSFORMATION OF LEARNING AND DEVELOPMENT:OPPORTUNITIES AND CHALLENGESMohamad M. Mehio, Ph.D. | Head of NokiaEDU Learning Services Strategy & Deployment, Nokia

2:45 PM - 3:05 PM

1:30 PM - 2:15 PM TECHNOLOGY & THE NEED FOR SELF-REGULATION IN LEARNINGDaniel Willingham | Professor of Psychology, University of Virginia

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VENUEHyatt Regency Grand Cypress, 1 Grand CypressBLVD, Orlando, FL 32836, USA

HYATT REGENCY GRAND CYPRESS

Hyatt Regency Grand Cypress is a magnificent, self-contained 1,500-acre paradise in the Lake Buena Vista area. The Hyatt Regency Grand Cypress is 18 miles (approximately 25 minutes) from Orlando International Airport.

Your stay at Hyatt Regency Grand Cypress is complimentary (except incidentals) with free Wi-Fi and access to the fitness, golf and other recreational facilities from Tuesday night, February 26 through Wednesday night, February 27.

STAY CONNECTED

The NIIT Confluence 2019 app is the best way to stay connected at the event and keep up with all the activity at the conference. Logging in to the app will enable you to participate in our discussion forums and polls.

To access Wi-Fi in the meeting space:SSID: NIITConfluence2019Passphrase: Reimagine19

We have complimentary Wi-Fi in your rooms and in the meeting space.

Download the EventMobi app from the App Store or Google Play.Enter the event code: confluence2019Login with the event passcode: reimagine19

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BEHIND THE SCENES ATUNIVERSAL

Join us for the ride of your life aboard the Hogwarts Express. We have many surprises in store for you with our exclusive private entrance behind the scenes at Universal.

VENUEJoin us in the GrandCypress lobby

TIMEFeb 27, 2019 | 6:30 PM

DRESS CODECasual

UNWIND AT NIGHT

DRESS CODECasual

POOLSIDE WELCOME DINNER

Join us for a fun evening full of surprises as we light up the night at the hotel pool deck. Don’t forget your dancing shoes as DJ Mike takes center stage!

VENUEHyatt Grand CypressPool Deck

TIMEFeb 26, 2019 | 7:30 PM

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If you have any questions about the event or need assistance, please reach out to Shivani Chakravarthy, Regional Vice President, Marketing.

You can call her at 214-356-8000 or write to her at shivanich@niit.com.

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