Getting Started with Red Hat InsightsRob Williams & Will NixManagement Business Unit

COMPLEXITY IS RISK

80% $336k/hr $15m/yr

65%

Percentage of commercial application outages caused by software failure and operational complexity

The median cost per hourof downtime for a production application for a large enterprise

Mean annualized cost of cybercrime deference and remediation for large US-based corporations

of CompTIA customers thought they were significantly behind in training and capabilities needed to manage their next generation infrastructure.

MANAGING INFRASTRUCTURE RISK

ANALYZE IDENTIFY PRIORITIZE RESOLVE

I.T. OPERATIONAL ANALYTICS (ITOA)

“ ...by 2018, 25% of the Global 2000 will have deployed an IT Operations Analytics platform (...) up from about 2% today.”

— WILL CAPPELLI, vice president & research analyst , Gartner

What happened?

DESCRIPTIVE ANALYTICS

Why did it happen?

DIAGNOSTIC ANALYTICS

What can we do

PREDICTIVE ANALYTICS

PRESCRIPTIVE ANALYTICS

about it?What will happen?

RED HAT INSIGHTSIncluded with your Red Hat Enterprise Linux subscription

Assessescustomer’s Red Hat environments

Remediatesfindings with prescriptive remediation steps or an Ansible playbook

Insightsrule contributions directlyfrom Red Hat subjectmatter experts

Covers issues across availability, performance, stability and security

RED HAT INSIGHTS CAPABILITIES

Buy

RED HAT INSIGHTSNow included with all Red Hat Enterprise Linux subscriptions

Get

VALUE OF EXPERIENCE

• Continuous identification of new risks driven by unique industry data

• Based on real-world results from millions of enterprise deployments

“ 85% of critical issues raised to Red Hat® support are already known to Red Hat or our partners.”

— RED HAT GLOBAL SUPPORT SERVICES

DISCOVER VALIDATE

1,000,000+solved cases

100,000+unique solutions

RESOLVE

KEY RISKS DISCOVEREDTailored resolution steps included for resolution

Performance issueNetwork interface is not performingat maximum speed

Security risk detectedPrivilege escalation

Availability OpenShift operations fail if insufficient CPU or memory

Recommended actionCheck cable, connections, and remote switch settings

Recommended actionApply mitigation and update the kernel

Recommended actionIncrease CPU and/or memory reservation

StabilityFilesystem has exceeded95% capacity

Recommended actionIncrease free space on the host.

Customer Stories

● Insights was able to immediately identify 10 issues on an Oracle RAC system that has been plaguing a customer for 6 months.

○ Oracle RAC systems are EXPENSIVE. Why not keep them running at optimal capacity?

● One prospect swore their 2,000 servers were up-to-date.

○ A demonstration of Red Hat Insights showed them that 400 of their servers were not up-to-date, and therefore at risk.

How Insights Works

CUSTOMER PORTAL

16ACTIONS

ANALYSIS AND FINDINGS

ANONYMIZEDHOST INFORMATION

ANALYTICSENGINE

RULESDATABASE

PLAYBOOKGENERATION

View results and alerts from Insights in either the Customer Portal or through the Satellite user interface.

INSIGHTS

REMEDIATION MADE SIMPLE

• Automatically tailored recommendations and remediation down to the per-host level

• Create and share maintenance plans to better coordinate responses within your team

“ 22% of disasters are caused by human error.”

— QUORUM DISASTER RECOVERY REPORT

MORE THAN JUST SECURITYRed Hat Insights currently has over 600 rules—here is how they

stack up across categories

Availability 38.6%

Security 28.1%

Stability 21.7%

Performance 11.6%

Proactive alertsand executive reporting

Quick setup

No addedinfrastructure cost

Automated,validated,

resolutions

Tailoredremediations

Real-time risk assessment

SaaS

WHAT IS

PRODUCT DEMO

17

18

19

20

GETTING STARTED WITH INSIGHTS

You have Red Hat Insights at no additional cost:https://cloud.redhat.com/insights

ALREADY A RED HAT® ENTERPRISE LINUX® CUSTOMER?

https://www.redhat.com/en/technologies/management/insightsFor more info, visit: https://cloud.redhat.com

WOULD YOU LIKE TO LEARN MORE ABOUT RED HAT INSIGHTS?

linkedin.com/company/red-hat

youtube.com/user/RedHatVideos

facebook.com/redhatinc

twitter.com/RedHat

Red Hat is the world’s leading provider of

enterprise open source software solutions.

Award-winning support, training, and consulting

services make

Red Hat a trusted adviser to the Fortune 500.

Thank you