Management Information Systems

Lection 01

CLARK UNIVERSITY

College of Professional and Continuing Education (COPACE)

Contacts

• Ivanova O.N.• e-mail: ivanovaon@list.ru• web-site: ivanovaon.susu.ru• South Ural State University, Faculty of

Computational Mathematics and Informatics, Department of System Programming, cab. 700

Plan

• Syllabus Review, organizational questions• Introduction and historical perspective of

Information Systems• Information Systems in Organizations

Plan and schedule

• 56 h.: – lections 28 h.– practice 28 h.

• Time: 6:00 p.m. – 9:00 p.m.• Tuesdays, sometimes Thursdays • Each meeting:

– 2 hours of lectures;– 2 hours of labs.

Evaluation

Sort of work Mark (%)Practical Assignments 60Project Presentation 20Theoretical test 20

Literature

• Stair R., Reynolds G. Principles of information systems. – 7th, 8th, 9th ed.

• O’Brien, J (1999). Management Information Systems – Managing Information Technology in the Internetworked Enterprise.

• Laudon J., Kenneth C. Management Information Systems: Managing the Digital Firm – 11th ed.

Software Requirements

• MS Office 2007: – Word;– Excel;– Access;– Power Point.

• Google sites.

Useful links

PowerPoint Tutorialhttp://faculty.rmwc.edu/officetutorials/PowerPoint/PPT2003%20tut.doc Microsoft Excel Tutorial http://www.usd.edu/trio/tut/excel/ Creating Web Pages with Microsoft Wordhttp://www.pickens.k12.sc.us/Pickens.ms/word_course.htm Creating Web Pages with HTML (Step-by-step tutorial)http://www.cwru.edu/help/introHTML/TCh1.html

Macro goals• Students will gain an understanding of the strategic impact of information systems

and information technology. Critical success factors, as they apply to organizational product and/or service innovation and leadership – leading to competitive advantage – make the difference between success or failure in today’s global economy.

• Understanding that information systems and technology act as a change agent and enabler of business processes. Students are taught how to use information to introduce change in the organization, to improve and enhance existing business processes, and to introduce new processes that will help the organization achieve its goals.

• Economic globalization and its significance for end users. There is an increasing

emphasis on international education and global awareness. Information systems and technology play a key and vital role both in the content and delivery of the global economy.

Micro goals• To effectively communicate and manage in today’s organizations the individual must use

and understand the capabilities of state-of-the-art presentation and analysis software tools. To this end, students will have hands-on training of Microsoft PowerPoint (presentation software), Microsoft Excel (spreadsheet analysis and graph creation) etc.

• The presentation of important ideas to end users, executive management or a steering committee is enhanced through the use of presentation software. Students will follow a course “theme” as they learn to use the presentation software tools, with assignments designed to demonstrate the use of those tools and an end of course project presentation.

• The importance of understanding and participating in discussions concerning the use of technology in today’s organizations may make the difference between involvement in change or having to live with technological change – which might not always best suit the problem at hand. Students will learn the terms and concepts of information systems and technology to enable active and effective communication with IS decision makers.

Why Learn About Information Systems?

• Information systems are everywhere.

Types of dataData Represented by

Alphanumeric data Numbers, letters, and other characters

Image data Graphic images and pictures

Audio data Sound, noise, or tones

Video data Moving images or pictures

Terms

data• Raw facts, such as an employee number, number of hours

worked in a week, inventory part numbers, or sales orders.information• A collection of facts organized in such a way that they have

additional value beyond the value of the facts themselves.knowledge• The awareness and understanding of a set of information

and ways that information can be made useful to support a specific task or reach a decision.

Characteristics of Valuable Information

• Accessible• Accurate• Complete• Economical• Flexible• Relevant• Reliable• Secure• Simple• Timely• Verifiable

Terms

System• A set of elements or components that interact to accomplish

goals.Efficiency• A measure of what is produced divided by what is consumedEffectiveness• A measure of the extent to which a system achieves its goals;

it can be computed by dividing the goals actually achieved by the total of the stated goals.

System performance standard• A specific objective of the system.

Components of System

• Input• Processing

• Output• Feedback

Types of IS

• Manual and Computerized Information Systems

• Computer-Based Information Systems

Terms

e-commerce• Any business transaction executed electronically

between companies (business-to-business), companies and consumers (business-to-consumer), consumers (consumer-to-consumer) and other business and the public sector, and consumers and the public sector.

mobile commerce (m-commerce)• Transactions conducted anywhere, anytime using

wireless communications.

Terms

management information system (MIS)• An organized collection of people, procedures,

software, databases, and devices that provides routine information to managers and decision makers.