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Management of Vocational Education

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    Quality Assurance inTechnical and VocationalEducation

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    Quality assurance in theManagement, Planning and deliveryof instruction Mr. Genus Review and revise TVET CurriculumMr. Parham Plan and deliver competency-basedinstruction, and assessment Mr.Martinez

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    Measure of excellence

    Consistent adherence to measurable and

    verifiable standards

    Outcome of the sum of all of the features and

    characteristics of a programme

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    Quality managementProcedures, processes or systemsused to guarantee and improvethe quality of a vocational andtechnical education and traininginstitution.

    Quality assurance aims to avoidunfavorable development and soprevent poor quality.

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    Improve the quality of education andtraining

    Produce and disseminate coherentinformation

    Ensure the protection of beneficiaries Create a quality culture Help implement policies in education Achieve better value for money Improve attractiveness of programme Tool for policy developers

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    Allows for flexibility- articulation Practical experience for students

    Monitoring of quality

    Relevance of curriculum Vocational guidance

    Monitoring and evaluation

    Coordinating training

    Effective teaching

    Qualified instructors

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    Establish mechanism for accreditation Flexible methods of delivery

    Outcome-based delivery

    Outcome-based assessment

    Feedback mechanism and procedure forimprovement

    A cooperative process

    National goals for education / TVET policy

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    Consideration of function as a whole Leadership/management

    Customer focus

    Result orientation Continuous learning / innovation

    Relevance to the world of work

    Financial stability

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    Management commitment Personnel Development

    Based on need assessment

    Communication strategy

    Clear objectives Develop a process of planning, evaluation

    and implementation

    Document the process

    Measure outcome

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    A structure to support and sustain effortstoward achieving quality Lines of leadership- specify positions

    Specify duties

    Number of persons reporting to position

    Divide departments by functional areas

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    Types of Leaders Charismatic Leaders

    Transformational leaders

    Contingency and situational leaders

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    Democratic or participative Decentralize authority

    High degree of participation

    Paternalistic Provides benefits, employee services and fair supervision

    Authoritarian Use authority

    Economic rewards

    Free-Rein Leader depend on subordinate

    No leader inspired motivation

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    Identify community needs Identify business and industry needs

    Identify students needs

    Assess potential for employment for specificoccupation

    Identify programme goals and objectives

    Analyze equipment, materials, instructors and

    other support staff Plan for articulation

    Vertical - across institutions

    Horizontal - across programmes

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    Define enrolment policy Enrolment number Course pre-requisite

    Objectives Admission requirements Modes of delivery Learning support services

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    Prepare to serve students with disabilities Vocational assessment Individualized education plans Instructional strategies Evaluation strategies Promote peer acceptance Provide guidance counselling Coordinating support services Transition programming

    Interdisciplinary team

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    Registration of institutions Conform to required standards

    Programme evaluation

    Programme improvement Evaluation of facilities

    Equipment

    Qualified instructors Technical and educational qualifications

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    Self-assessment/responsibilities Identify the requirements

    Gain management commitment

    Coordinate and communicate the process

    Assign resources Assess the gap analysis

    Document the process

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    Course Design Title of the course

    Duration

    Course level

    Course objectives Outcomes

    Course modules

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    Course Curriculum Who is involved in the curriculum development?

    Who approves the curricular?

    How is course content determined?

    Course delivery Who delivers the course?

    Is the provider accredited?

    Is the assessment process quality assured?

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    Enrolment Define enrolment policy Enrolment number

    Guidance and monitoring Course pre-requisite Objectives Modes of delivery Learning support services Cost of the course

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    Guidance and monitoring Course assessment requirement

    Course certification

    Student counselling

    Measuring student performance Criteria

    Continuous

    Certification

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    Knowledgeable about the world of work Should have teaching skills

    Principles/Methodology

    Philosophy

    Understand their student Psychology

    Sociology

    Assess/evaluate students Lifelong learners

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    Course evaluation Develop teaching plan

    Content should be industry driven

    Measurable objectives

    Discover new ways to engage students Use different methodology of teaching

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    Delivery methods for a maximum learningeffect Classroom / Workplace learning

    Quality learning environment Facilities/equipment

    Integrate technologies Technology for teaching/learning

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    How it contributes to teaching and learning Engage attention and interest

    Reinforcing key aspects of subject matter

    Act as focal point for learner response Add value to instructional method

    Reinforces learning

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    Types of learning resources Black/whiteboards/flipcharts

    Overhead/LCD projector

    Computers/video/CD Handouts/ books/manuals/web resources

    Equipment/machines

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    Sleeping in class Grandstanding

    Prolonged chattering

    Excessive lateness Noisy electronic devices Disputing instructors authority/expertise Verbal or physical threats to trainee or

    instructor

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    Discuss disruptive behaviour in private

    Address behaviour not trainee/individual

    Find ways to re-channel energy of

    participants Maintain positive attitude

    Use ground rules very early

    Dont assume that old model work

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    Curriculum is in line with the requirements ofthe labour market

    Coordination among agencies/institutions

    Flexibility for the individual to move from oneeducational strand to another

    Stakeholders involvement

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    A formalized approach to collecting andanalyzing information or data so as to: Determine the worth of a programme

    Determine areas of failure

    Take corrective measures Improve a programme

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    Formative Conducted during operation of a program for the

    purpose of improvement

    Summative Conducted at the end of program to provide for

    making decision or judgment about the programsworth or merit

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    Quality of course Students performance

    Graduates employment rate

    Students satisfaction

    Qualified instructors

    Employer satisfaction

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    The status of graduates 4-6 months aftercompleting their studies Graduates satisfaction level

    The extent to which graduates utilize Career Guidanceservices

    Graduates interest in further education Graduates capability of securing employment

    Graduates earning

    Graduates experience in securing a job

    Graduates ability to perform at work

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    Accounting system Ledgers

    T-accounts: Debit, Credits and Balance

    Budget and Budgeting Flexible budgeting

    Allows for some level of flexibility

    Fixed budgeting

    Specified levels of allowable expenditure

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    Budget and Budgeting Direct cost- All cost that will be specifically spent Indirect cost- cost incurred which are not shared with

    other budget

    Budget planning Inventory control and purpose

    Reduce mismanagement

    Provide for marking system

    Valuable for planning

    Valuable when facilities are moved

    Provide historical document of type, cost, supply

    Provide basis for calculation of depreciation

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    Internal audit administrators /accountants Financial statement

    Compliance

    Operational functions

    External audit- conducted by external auditors Provide reliable data

    Safeguard records and assets

    Focus on operational efficiency

    Adhere to agreed policies

    Prepare for audit and reporting

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    Personnel development Teaching staff

    instructors/training staff

    Leadership staff

    Administrators/managers Supervisors

    Department heads

    Support staff Guidance counselors

    Admission officers Other support staff

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    Personnel development ActivitiesCredit Course

    Occupational

    Experience

    Workshop and

    ConferenceShort Term

    Training

    In-Service Days

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    Personnel development need assessment A survey

    Observation

    Advisory committee recommendation

    Instructors request New innovation

    Accreditation requirements

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    Leaders Role in Personnel Development

    Priority Vs

    RandomActive

    Vs Passive

    Team

    Vs

    Individual

    planning

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    Quality ismonitoredby:

    ExternalAgency

    Feedbackfrom thepublic

    EmployersFeedback

    GraduateFeedback

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    Quality monitoring Assess inputs of learning

    Teaching materials/equipment

    Teaching staff

    Assess process of learning delivery

    assessment

    Assess output of learning

    Students performance

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    Administrators Accreditation

    External monitoring body

    Government

    Stakeholders

    Students

    Instructors Students / trainees

    Institution

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    Prepare and disseminate report Government

    Stakeholders

    General public

    Students Administrators and Instructors

    Invite comments

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    Why Quality Assurance? Standards are achieved and maintained

    Coordination of activities

    General public should be involved

    Curriculum should be relevant Guidance is provided to students

    Facilities/ technologies are improved

    Continuous professional development

    Administrators and Instructors are heldaccountable

    Monitoring and evaluation

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    The Approach

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    Educational system that emphasizes thespecification, learning, and demonstration ofcompetencies (knowledge, skills, behaviors) thatare of central importance to a given task oractivity.

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    Often comprised of modules Outcomes are based on standards set by

    industry

    Assessment is designed to ensure eachstudent has achieved all the outcomes (skills,knowledge and attitudes)

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    Competencies are carefullyselected.

    Theory is integrated with skill

    practice Essential knowledge is learned tosupport the performance of skills

    Training materials are keyed tothe competencies

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    Materials designed to support theacquisition of knowledge andskills

    Methods of instruction involvemastery learning

    Sufficient time and appropriate

    training methods are used Prior learning is assessed

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    Learning should be self-paced Training approach is flexible

    Variety of support materials

    Satisfactory completion of training is based onachievement of all specified competencies

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    Determine required competencies

    Specify course / unit learning objectives

    Identify learning outcomes

    Design instructional activities and criteria toassess learning outcome

    Develop a process where trainees can

    demonstrate mastery of competencies

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    Consider: What students or trainees will learn

    Students needs on the job

    What are the essential prerequisites

    Previously learned knowledge andskills

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    Identify occupation title Narrow the list of occupations Is formal training required Is the occupation allowed by law What is the entry level?

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    What are competencies? Measurable or observable knowledge, skills,

    abilities, and behaviors critical to successful jobperformance

    Example Prepare tax

    Rebuild an inboard engine

    Fill cavity

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    What is a task? Smallest identifiable and essential piece of a job

    that serves as a unit of work A complete unit of work performed on the job that

    result in a complete product or service Specific job or occupation

    Competencies/Duties

    Task .

    Step I .. Step II ..

    Step III ..

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    A complete unit of work performed Has definite beginning and ending points

    May be broken into several procedural steps

    Begins with an action verb in the presenttense

    Is short and precise

    Can be learned in a short period of time

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    Performance action verb Example: Type, Replace, Fabricate, Transport..

    What is Used or produced Letter, Lower unit, Joint, Patient ..

    Qualifiers- serve to distinguish task From dictation, Mercury engine, By wheel chair

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    Why Verify? Out-of-date task

    Unimportant task Strategy for Verification Qualified individuals in theoccupation..

    Experts in the field

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    Importance of task to the worker

    How frequently is the task performed?

    How critical is the task?

    Can the task be learned? Is the task a prerequisite to performing other

    task?

    How much time can be used for completing

    task?

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    The process of identifying andwriting down the specific skills,

    knowledge, and attitudes thatdistinguish someone who performsa task competently from someone

    who cannot perform the task at all.

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    Duties ________ Tasks____________

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    Break down each task into component parts steps Benefits

    Each specific step required to complete a task is identified

    Technical knowledge for performing the steps are

    identified Specialized tools are identified

    Critical safety knowledge and skills are identified

    Critical attitudes that are an integral part of performing

    the task are identified

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    Terminal performance objective Brief statement describing exactly:

    What the trainee must do to show that the task hasbeen mastered

    Describe a situation under which performance must bedemonstrated

    What performance is required

    How well the trainee must perform to reach mastery

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    Three basic components Observable behavioror performanceon the part of the learner

    Standard acceptable performance onthe part of the learner Conditionsunder which learnerbehavior of performance is to occur

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    Task Repair or replace a window mechanism

    Terminal performance objective Provided with an automobile with damaged window

    mechanism: repair or replace the windowmechanism so that it operates smoothly

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    Help to check the wording of Task Trainee knows exactly what they are to

    master

    Help instructor decide on learning activities Decide on how testing situation can be set Provide an excellent means of looking at

    programme

    Determine instructional materials andresources

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    Learning package designs Student direction sheet

    Student direction for completing task Learning guide

    Carefully guide students through wide variety ofdeveloped print and media materials

    Self-contained module Include detailed instructions, pictures, diagrams, pre-test and post-test

    Develop instruction- Lesson plan Instructor lesson notes

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    Is the process of collecting evidence and making judgments on ones progress

    towards satisfying the performance criteria set outin a standard or learning outcome

    At the appropriate point, judgment is madeas to whether competency has been achieved.

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    Criteria-referenced testing Evaluating and or grading the learning of students

    against a set of pre-specified criteria

    Norm-referencedtesting Evaluating and or grading the learning of students byjudging or ranking them against the performance oftheir peers

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    A form of assessment in which students areasked to perform real-world tasks thatdemonstrate meaningful application of

    essential knowledge and skills

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    Requires students to develop responses ratherthan select from predetermined options

    Elicits higher order thinking in addition tobasic skills

    Directly evaluates holistic projects Criteria made known to students Allows for the possibility of multiple humanjudgments

    Relates more closely to classroom learning Teaches students to evaluate their own work

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    Reliability: Produce the same result withprecision after repeated attempts

    Adequacy of feedback: Result are recordedand provided to the user in a timely manner

    Accessibility: Assessment available and cancover a wide range of tasks

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    Validity: it must cover all the performancecriteria for the skills and knowledge of thestandard being assessed;

    Authenticity:it must be the individuals ownwork;

    Sufficiency:enough evidence must becollected to judge the individual iscompetent across all elements andperformance criteria

    Competent: the individual is competentnow and meets the current standard

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    The purpose is to confirm thatan individual can perform the

    standard expected in theworkplace, as expressed in therelevant endorsed competency

    standards

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    The assessment: Based on clearly stated learning objectives that are

    measurable

    Demonstrate outcomes under particular conditions(preferably workplace conditions)

    Skill mastery and records are maintained

    Direct evidence about a students knowledge andskills

    Use performance criteria as a benchmark and

    measure the evidence against the performancecriteria

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    Gathering evidence about a students /trainees performance

    Assessment is linked to the requirements ofthe workplace

    Direct evidence about a students knowledgeand skills should be obtained

    Use performance criteria as a benchmark andmeasuring the evidence against the

    performance criteria

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    To be competent Carrying out tasks at an acceptable level

    Organizing and managing a range of different tasks

    Responding appropriately to routine changes

    Applying existing skills and knowledge to newsituations

    Using communication and interpersonal skills whichsuit the work environment

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    Internal

    Verifier

    AssessorExternal

    Verifier

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    Interpersonal skills

    Have current evidence of competence

    Evidence of professional development

    Knowledge of principles and practice ofassessment

    Knowledge of units of assessment

    Assist institutions to develop best practice

    Provide information on new qualification

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    An external verifier: Is an Employer of awarding body or institution

    Sees individual records of assessment

    Samples the evidence collected

    Monitors the overall assessment process Makes recommendation for certification to

    awarding body

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    Make sure quality control procedures aremastered

    Samples assessment and countersignsassessment records

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    Direct observation of the candidate Documentation

    Photograph, audio, video or other electronicrecording of candidates activities

    The presentation of artifacts Sample projects

    Questioning the candidate to assess theunderpinning knowledge and understanding Written test

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    Recognition of Prior learning Simulation Journal Oral presentation Case study Problem solving Research

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    Assessor-led approach: assessor could take some responsibility for collecting

    and structuring evidence and collects evidencethrough observation of performance supplemented by

    questioning

    Candidate-led approach: may be particularly appropriate if it is difficult for the

    assessor to carry out direct observation. Candidates

    who take the lead

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    Develop test before instruction

    Select learning resources Benefits of developing test

    Diagnosing entry level Providing immediate feedback Assessing mastery of task Evaluating the effectiveness of learning materials

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    Determine exactly what should be tested Determine whether the process or productor both is critical Determine minimal acceptable standards Write directions for the students/trainees

    Purpose of the test

    General testing situation

    Exactly what trainee/student is expected to do Time, etc.

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    Recallitems Short answers

    Completion

    Recognition

    Multiple choice True or false

    Matching items

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    Instructor preparation Deliver instruction and meet course objectives Assess students

    Observation in the workplace Practical demonstration and questioning Written tests and essays Projects

    Ensure required equipment and resources areavailable Provide clear instruction Explain level of performance Assess student

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    Managing learning Design a form to be completed and signed by

    student and instructor after the completion of a task

    Re-arrange the learning environment (Lab)

    Keep a students progress record Document Mastery of Task

    Satisfactory

    Unsatisfactory

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    Determine required competencies Specify course/learning objectives

    Identify learning outcomes

    Design instructional activities

    Assessment of learning outcomes Demonstrate mastery competencies

    Develop learning package

    Implement and manage student learning

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    Technical and Vocational

    Education and Training

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    Curriculum Development can be defined as thesystematic planning of what is taught andlearned in schools as reflected incourses ofstudy and schoolprogrammes.

    The curriculum is the sum of all learningactivities or experiences that a student has

    under the direction of the school.

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    Oriented towards performance in theworkplace

    Based on identified occupational needs Standards / applied performance

    Focused in developing knowledge, skillsattitudes, and values for employability

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    Graduates success is demonstrated in theworkplace

    Responsive to community needs

    Governments involvement is required

    Responsive to technological changes

    Resources are critical for implementation

    Adequate funding is critical

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    Curriculum developed on objective data-based information

    Curriculum must be dynamic Take into consideration globalization

    Explicit Outcomes Realistic course content

    Dynamic curriculum

    Student-Oriented

    Future-Oriented

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    To prepare students for successfulemployment in the labour market To adjust to changing technology and the world of

    work

    Acquire skills needed for a competitive globaleconomy

    Be lifelong learners

    Be innovative and creative

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    Assess existing programmes Strategic planning and policy decision Programme planning Programme delivery

    Take a decision Implications for decisions made Irreversible Futuristic

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    TVETCurr.

    Indiv. Phil.

    Nat. & StatePhi of Educ.

    Nat. Goals forEduc.

    NationalTVET Policy

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    Who establishes the standards? School Board

    Board of Trustees

    Teachers/Administrators

    Representatives of business and industries

    How are standards established? Involvement of teachers

    Administrators and directors

    Employers and employees

    When are standards established? When opportunities have been identified

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    What standards need to be established? Delivery of programmes

    Opportunities for cooperation/partnership

    Employment opportunities for graduates

    Prospective enrolment Availability of qualified instructors

    Availability of facilities / equipment

    Availability of funding

    Courses to support programme

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    Assessing current status of vocational programmes What are the current programmes What are the courses

    Determine students occupational interest Standardized test Interest inventories Standardized aptitude test Standardized achievement test

    Institution made survey

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    Following up former students Identifying and collecting information on graduates

    Employed, unemployed or continuing education

    Assessing facilities

    School facilitiesProjecting enrolment

    Community data Projecting school enrolment

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    Understanding the community Population trends

    Community goals and priorities

    Projecting programme cost Identifying and assessing availableresources

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    Labour Market Data Number of businesses and industries in

    the community

    Assessing current and projected labourdemand Current and emerging areas of employment

    Growing occupations and qualifications

    Where are the skills shortages?

    What are competencies? Changes in technology

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    Labour Market Data Sources of employment in the community

    Assessing current and projected laboursupply Addition to current labour supply

    Losses from the current labour supply

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    Sources of Information National / local / sectoralemployment data

    Data forecast from businesses andindustries

    National / local / sectoral researchdata

    Institution enrolment / graduationnumbers

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    Factors to consider Time Funds Internal and external pressure

    Government requirements National TVET policy / Goals for Education Skills needed by employers Level of content Academic / vocational content

    Entrepreneurial skills

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    Determining curriculum Content Introspection

    Instructors develop individualthoughts

    The DACUM approachDuties

    Task

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    DACUM Committee A committee of 8-10 expert workers Recruited from business and industries Professional bodies

    Content decided by DACUM Committee

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    DACUM Committee Review of job or occupational area Identify areas of responsibilities Identify specific tasks Sequence the tasks Identify general knowledge, attitude and skillrequirements Occupational standards Identify equipment, tools, and materials

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    Job/Occupation identified Determine duties Determine tasks which are focused on performance Sequence the tasks

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    Duties ________ Tasks____________

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    Industry standards Competencies

    Duties and tasks

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    Identifying Constraints Student characteristics

    Instructors and support staff

    Curricula arrangements

    The employment settings

    Youth employment

    Shortage areas

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    Goals: Broad (unmeasurable) aim or purpose ofa total educational curriculum Gives direction for development of specific objectives

    Individual involvement

    Consistency of curriculum goals with other goals

    General objectives/Performance objectives Precise and measurable

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    Identifying and selecting materials What materials do you need to enhance teaching?

    What materials do you need to deliverinstruction?

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    Selecting Curriculum Materials General information

    Acceptable standards of quality

    Strengths and weaknesses

    Instructor bias Readability level

    Short and long range planning for materials

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    Factors to consider Time Expertise Accuracy of information

    Editorial assistance Material production Funds

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    Determining the worth or merit of acurriculum

    Productassessment

    Contextassessment

    Inputassessment Process

    assessment

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    Need for curriculum materials assessment Defining curriculum materials quality

    Acceptability

    Practicability

    Generalizability

    Conducting the curriculum materialsassessment

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    Assess ripple effect of change Is re-training of faculty instructors necessary?

    Must other parts of curriculum be changed?

    Assess students response to change Assess students in employment Students satisfaction with programme Assess instructors / staff response to change Employer satisfaction

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    Planning the Curriculum Establish decision-making process Collect and assess school / Community-related data

    Establishing Curriculum Content Strategies to determine content

    Make curriculum content decision Develop curriculum goals and objectives

    Implementing and evaluating theCurriculum

    Identify and select materials Develop materials

    Select delivery strategies


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