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KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)

Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504

Accredited by NAAC

Department of Master of Business Administration

R-19

MANAGEMENT & ORGANIZATIONAL

BEHAVIOR

I MBA

2019-20

Course File Prepared by

T VENKATA RAMANA

Assistant Professor

Department of Master of Business Administration



Accredited by NAAC Course Name: Management and Organizational Behaviour Course Code:

Year/Semester: I/I Regulation: R19

Course File Contents (Part-1)

S. No Topics Page No.

1 Vision, Mission, PEO’s, PO’s & PSO’s 1-2

2 Syllabus (University Copy) 2-3

3 Course Objectives, Course Outcomes, and Topic Outcomes 3-6

4 Course Pre-requisites 6-7

5 CO’s, PO’s Mapping 6

6 Course Information Sheet (CIS)

6-9

a). Course Description

b). Syllabus

c). Gaps in Syllabus

d). Topics beyond syllabus

e). Web Sources-References

f). Delivery/Instructional Methodologies

g). Assessment Methodologies-Direct

h). Assessment Methodologies –Indirect

i). Text books & Reference books

7 Micro Lesson Plan 9-10

8 Teaching Schedule 11-12

9 Unit Wise Hand Written Notes (Hard Copy)

10 OHD/LCD SHEETS /CDS/DVDS/PPT (Soft/Hard copies)

11 University Question papers

12 Mid-exam Descriptive Question Papers

13 Mid-exam Objective Question papers

14 Assignment topics with materials 12-19



Accredited by NAAC 15 Tutorial topics and Questions

16 Unit wise-Question bank

1 Two marks question with answers 5 questions

2 Three marks question with answers 5 questions

3 Five marks question with answers 5 questions

4 Objective question with answers 10 questions

5 Fill in the blanks question with answers 10 questions

19-23

17 Beyond syllabus Topics with material

18 Result Analysis-Remedial/Corrective Action

19 Record of Tutorial Classes

20 Record of Remedial Classes

21 Record of guest lecturers conducted

Course File Contents (Part-2)

S.No Topics Page No.

1 Attendance Register/ Teacher Log Book

2 Time Table

3 Academic Calendar

4 Continues Evaluation-marks (Test, Assignments etc.)

5 Status Request internal Exams and Syllabus coverage

6 Teaching Diary/Daily Delivery Record

7 Continuous Evaluation – MID marks

8 Assignment Evaluation – marks/Grades

9 Special Descriptive Tests Marks

10 Sample students descriptive answer sheets

11 Sample student’s assignment sheets

HOD DIRECTOR



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1. VISION To achieve academic excellence by grooming students as future leaders having

concern for business ethics and values.

MISSION

To train the students into top class professionals and make them ready for a career in

diverse fields.

Foster a continuous learning environment both for students and faculty.

Explore, develop and adapt new learning methodologies.

Encourage faculty to strengthen their research base by undertaking various research and

consultancy assignments.

PROGRAM OUTCOMES

Apply knowledge of management theories and practices to solve business problems.

Foster analytical and critical thinking abilities for data-based decision making.

Ability to develop Value based Leadership ability.

Ability to understand, analyze and communicate global, economic, legal, and ethical

aspects of business.

Ability to lead themselves and others in the achievement of organizational goals,

contributing effectively to a team environment.

Analyze the alternative solutions using quantitative methods and logical arguments.

Identify and analyze the business opportunities in diverse business contexts.

Develop a habit of knowing and understanding the latest developments taking place in

the field of business management.

PROGRAM EDUCATIONAL OBJECTIVES

PEO 1: After the completion of the course the students can have knowledge of

different functions of business like Marketing, Finance, Human Resources and

Systems.

PEO 2: Students will understand the techniques and tools useful for Financial Analysis

and Control develop leadership skills, team work, social, legal and ethical aspects in

business and society.



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PEO 3: Students will be ready to analyze markets and design customer driven

strategies and communicate business decisions by delivering superior customer value.

PEO 3: Students achieve better communication skills and higher levels of proficiency

for successful career in various fields and will be ready for having highest regard for

personal& institutional integrity, social responsibility, teamwork and continuous

learning of new environments.

2. UNIVERSITY SYLLABUS COPY

R19 MBA

JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY

HYDERABAD MBA SEMESTER - I 19MBA01: MANAGEMENT & ORGANIZATIONAL

BEHAVIOR

Course Objective: To understand the Fundamentals of Management and Behavioral aspects of

individual and groups in an organization.

Learning outcome: Students will be able to understand a) Evolution of Management and

contribution of Management thinkers b) the relevance of environmental scanning, planning and

to take decisions,

c) Organizing and controlling d) Individual and group behaviour e) Leadership and Motivation.

*****

Unit – I: Introduction to Management: The Management Process, Management

Functions, kinds of managers, Managerial roles and skills.

Evolution of Management - Theories of Management - Classical, Scientific,

Administrative, Behavioral, Management Sciences Theories; Systems and Contingency

theory.

Unit – II: Planning and Decision Making: Planning and goal setting – Organizational

planning - Vision, Mission and goals, Types of plans, steps in planning process,

Approaches to planning, Planning in Dynamic Environment.

Decision making process, types of decisions, decision making styles, Vroom’s Participative

decision-making model.

Unit – III: Organizing and Controlling: Organizational Structure, Principles of

Organizing, Authority, Power and Influence, designing organizational structure.

Mechanistic and Organic structures, contemporary organizational design and its challenges.

Controlling: The Control process, controlling for organizational performance, types of

control, financial controls, Balanced Scorecard, Bench Marking, Contemporary issues in

controlling.



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Unit – IV: Organizational Behavior: Individual and Group Behavior: Importance of

Organizational Behavior, Culture and dynamics of diversity, personality theories,

perception, formation of group behavior, classification of groups, group properties, group

cohesiveness, build teams.

Unit – V: Leadership and Motivation: Leadership traits, Leadership styles, Leadership

theories, Power and Politics.

Motivation: Approaches to Motivation, Maslow’s needs hierarchy theory, two factor

theory of motivation, McGregor’s theory, ERG theory, McClelland’s needs theory, Valance

Theory.

Suggested Readings:

Stephen P. Robbins, Timothy A. Judge, Neharika Vohra, Organizational Behaviour,

Pearson, 16e, 2017.

Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.

Afsaneh Nahavandi, Robert B. Denhardt, Janet V. Denhardt, Maris P. Aristigueta,

Organizational Behaviour, Sage Publications, 2015.

Ricky W Griffin, Management Principles and Practices, Cengage Learning, 11e, 2017.

Laurie J. Mullins, Management and Organizational Behaviour, Pearson

Publications, 9e, 2017

Ramesh B. Rudani, Management and Organizational Behaviour Tata McGraw hill,

2011.

3. COURSE OBJECTIVES

1. Understood the basic of the Organization behavior.

2. Learnt the planning and decision making of the organization.

3. Learnt the managerial theories of organization.

4. Learnt about the organizing and controlling techniques.

5. Learnt the various leadership theories

COURSE OUTCOMES

1. Evolution of management and contribution of management thinkers

2. The relevance of environmental scanning, planning and to take decisions

3. Organizing and controlling

4. Individual and group behavior



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5. Leadership and motivation

TOPIC OUTCOME

Lectur

e No. Topic to be Covered Topic Outcome

Unit - I: Introduction to

Management

L1 The Management Process Understand the concept of Management Process

L2 Management Functions Understand the concept of Management Functions

L3 Kinds of managers Learn the concept of Kinds of managers

L4 Managerial roles and skills. Understand the concept of Managerial roles and

skills.

L5 Evolution of Management Understand the concept of Evolution of

Management

L6 Theories of Management –

Classical

Understand the concept of Theories of

Management – Classical


Scientific

Understand the concept of Theories of

Management –Scientific


Administrative, Behavioral

Learn the concept of Theories of Management –

Administrative, Behavioral

L9 Management Sciences Theories Understand the concept of Management Sciences

Theories

L10 Systems and Contingency theory Understand the concept of Systems and

Contingency theory

Unit – II: Planning and Decision

Making

L11 Planning and goal setting Understand the concept of Planning and goal

setting

L12 Organizational planning Understand the concept of Organizational

planning

L13 Vision, Mission and goals Learn the concept of Vision, Mission and goals

L14 Types of plans Understand the concept of Types of plans

L15 steps in planning process Understand the concept of steps in planning

process

L16 Approaches to planning Understand the concept of Approaches to planning

L17 Planning in Dynamic

Environment

Understand the concept of Planning in Dynamic

Environment

L18 Decision making process Understand the concept of Decision making

process

L19 Types of decisions Understand the concept of Types of decisions

L20 Decision making styles Understand the concept of Decision making styles

L21 Vroom’s Participative decision-

making model

Learn the concept of Vroom’s Participative

decision-making model

Unit – III: Organizing and

Controlling

L22 Organizational Structure Understand the concept of Organizational Structure



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L23 Principles of Organizing Understand the concept of Principles of Organizing

L24 Authority, Power and Influence Understand the concept of Authority, Power and

Influence

L25 Designing organizational structure Learn the concept of Designing organizational

structure

L26 Mechanistic and Organic

structures

Understand the concept of Mechanistic and

Organic structures

L27 contemporary organizational

design and its challenges.

Understand the concept of contemporary

organizational design and its challenges.

L28 Controlling: The Control process Understand the concept of Controlling: The

Control process

L29 Controlling for organizational

performance

Learn the concept of Controlling for organizational

performance

L30 Types of control – financial

controls

Understand the concept of Types of control –

financial controls

L31 Balanced Scorecard Understand the concept of Balanced Scorecard

L32 Bench Marking Understand the concept of Bench Marking

L33 Contemporary issues in

controlling.

Understand the concept of Contemporary issues in

controlling.

Unit – IV: Organizational

Behavior

L34 Individual and Group Behavior Understand the concept of Individual and Group

Behavior

L35 Importance of Organizational

Behavior

Understand the concept of Importance of

Organizational Behavior

L36 Culture and dynamics of diversity Understand the concept of Culture and dynamics of

diversity

L37 Personality theories Understand the concept of Personality theories

L38 Perception Understand the concept of Perception

L39 Formation of group behavior Understand the concept of Formation of group

behavior

L40 Classification of groups Learn the concept of Classification of groups

L41 Group properties, group

cohesiveness

Understand the concept of Group properties, group

cohesiveness

L42 Build teams Understand the concept of Build teams

Unit – V: Leadership and

Motivation

L43 Leadership traits Understand the concept of Leadership traits

L44 Leadership styles Understand the concept of Leadership styles

L45 Leadership theories Understand the concept of Leadership theories

L46 Power and Politics. Understand the concept of Power and Politics.

L47 Motivation: Approaches to

Motivation

Learn the concept of Motivation: Approaches to

Motivation

L48 Maslow’s needs hierarchy theory Understand the concept of Maslow’s needs

hierarchy theory

L49 Two factor theory of motivation Understand the concept of Two factor theory of

motivation

L50 McGregor’s theory Understand the concept of McGregor’s theory



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L51 ERG theory Understand the concept of ERG theory

L52 McClelland’s needs theory Learn the concept of McClelland’s needs theory

L53 Valance Theory Understand the concept of Valance Theory

4. COURSE PRE–REQUISITES

1. Basic knowledge on organizational behavior

2. Able to understand and analyze the behavioral theories

5. COs and POs Mapping

COs PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO

19MBA01 –Management and Organizational Behaviour

CO1 2 3 3

CO2 3 2 3

CO3 2 3 3

CO4 2 3 3

6. COURSE INFORMATION SHEET

6.a). COURSE DESCRIPTION:

PROGRAMME: MBA DEGREE: MBA

COURSE: MANAGEMENT AND ORGANIZATIONAL

BEHAVIOR

YEAR: I SEM: I CREDITS:

COURSE CODE:

REGULATION: R19

COURSE TYPE: CORE

COURSE AREA/DOMAIN: CONTACT HOURS: 4+1 (L+T)) hours/Week.

CORRESPONDING LAB COURSE CODE (IF ANY):

NIL

LAB COURSE NAME:NIL



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6.b). SYLLABUS:

Unit Details Hours

I

Introduction to Management: The Management Process, Management

Functions, kinds of managers, Managerial roles and skills.

Evolution of Management - Theories of Management - Classical,

Scientific, Administrative, Behavioral, Management Sciences Theories;

Systems and Contingency theory.

10

II

Planning and Decision Making: Planning and goal setting – Organizational

planning - Vision, Mission and goals, Types of plans, steps in planning process,

Approaches to planning, Planning in Dynamic Environment.

Decision making process, types of decisions, decision making styles,

Vroom’s Participative decision-making model.

15

III

Organizing and Controlling: Organizational Structure, Principles of

Organizing, Authority, Power and Influence, designing organizational structure.

Mechanistic and Organic structures, contemporary organizational design and its

challenges.

Controlling: The Control process, controlling for organizational

performance, types of control, financial controls, Balanced Scorecard, Bench

Marking, Contemporary issues in controlling.

10

IV

Organizational Behavior: Individual and Group Behavior: Importance of

Organizational Behavior, Culture and dynamics of diversity, personality

theories, perception, formation of group behavior, classification of groups,

group properties, group cohesiveness, build teams.

15

V

Leadership and Motivation: Leadership traits, Leadership styles, Leadership

theories, Power and Politics.

Motivation: Approaches to Motivation, Maslow’s needs hierarchy

theory, two factor theory of motivation, McGregor’s theory, ERG theory,

McClelland’s needs theory, Valance Theory.

10

Contact classes for syllabus coverage 60

Lectures beyond syllabus

Tutorial classes

Classes for gaps &Add-on classes

Total No. of classes 60

6.c). GAPS IN THE SYLLABUS - TO MEET INDUSTRY/PROFESSION REQUIREMENTS:

S.NO. DESCRIPTION PROPOSED ACTIONS

1

2



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6.d). TOPICS BEYOND SYLLABUS/ADVANCED TOPICS:

1 Emotional intelligence

2 Organizational citizenship behaviour

6. e). WEB SOURCE REFERENCES:

Sl. No. Name of book/ website

a. Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.

b. Laurie J. Mullins, Management, and Organizational Behaviour, Pearson Publications, 9e.

c. Stephen P. Robbins, Timothy A.Judge, Neharika Vohra, Organizational Behaviour,

Pearson,

16 e, 2017.

6. f). DELIVERY/INSTRUCTIONAL METHODOLOGIES:

CHALK & TALK STUD. ASSIGNMENT WEB RESOURCES

LCD/SMART BOARDS STUD. SEMINARS ☐ ADD-ON COURSES

6.g). ASSESSMENT METHODOLOGIES-DIRECT

ASSIGNMENTS STUD.

SEMINARS

TESTS/MODEL

EXAMS

UNIV.

EXAMINATION

☐ STUD. LAB

PRACTICES

☐ STUD. VIVA ☐ MINI/MAJOR

PROJECTS

☐

CERTIFICATIONS

☐ ADD-ON

COURSES

☐ OTHERS



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6.h). ASSESSMENT METHODOLOGIES-INDIRECT

ASSESSMENT OF COURSE OUTCOMES

(BY FEEDBACK, ONCE)

STUDENT FEEDBACK ON

FACULTY (TWICE)

☐ASSESSMENT OF MINI/MAJOR PROJECTS

BY EXT. EXPERTS

☐ OTHERS

6.i). TEXT/REFERENCE BOOKS:

T/R BOOK TITLE/AUTHORS/PUBLICATION

Text Book Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.

Text Book Afsaneh Nahavandi, Robert B.Denhardt, Janet V. Denhardt, Maris P.

Aristigueta, Organizational Behaviour, Sage Publications, 2015. Reference

Book Laurie J. Mullins, Management, and Organizational Behaviour, Pearson

Publications, 9e.

Reference Book

Stephen P. Robbins, Timothy A.Judge, Neharika Vohra, Organizational

Behaviour, Pearson, 16 e, 2017.

Reference

book

Ramesh B. Rudani, Management and Organizational Behaviour Tata McGraw

hill, 2011.

7. MICRO LESSON PLAN

Topic wise Coverage [Micro Lesson Plan] S. No. Topic Scheduled date Planned date

1. Introduction to Management

2. The Management Process

3. Management Functions

4. Kinds of managers

5. Managerial roles and skills.

6. Evolution of Management

7. Theories of Management – Classical

8. Theories of Management –Scientific

9. Theories of Management – Administrative, Behavioral

10. Management Sciences Theories

11. Systems and Contingency theory

12. Planning and Decision Making

13. Planning and goal setting

14. Organizational planning

15. Vision, Mission and goals

16. Types of plans

17. steps in planning process



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18. Approaches to planning

19. Planning in Dynamic Environment

20. Decision making process

21. Types of decisions

22. Decision making styles

23. Vroom’s Participative decision-making model

24. Organizing and Controlling

25. Organizational Structure

26. Principles of Organizing

27. Authority, Power and Influence

28. Designing organizational structure

29. Mechanistic and Organic structures

30. contemporary organizational design and its challenges.

31. Controlling: The Control process

32. Controlling for organizational performance

33. Types of control – financial controls

34. Balanced Scorecard

35. Bench Marking

36. Contemporary issues in controlling.

37. Organizational Behavior

38. Individual and Group Behavior

39. Importance of Organizational Behavior

40. Culture and dynamics of diversity

41. Personality theories

42. Perception

43. Formation of group behavior

44. Classification of groups

45. Group properties, group cohesiveness

46. Build teams

47. Leadership and Motivation

48. Leadership traits

49. Leadership styles

50. Leadership theories

51. Power and Politics.

52. Motivation: Approaches to Motivation

53. Maslow’s needs hierarchy theory

54. Two factor theory of motivation

55. McGregor’s theory

56. ERG theory

57. McClelland’s needs theory

58. Valance Theory



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8. TEACHING SCHEDULE

Subject Management and Organizational Behaviour

Text Books (to be purchased by the Students)

Book 1 Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.

Book 2 Ramesh B. Rudani, Management and Organizational Behaviour Tata McGraw hill,

2011.

Reference Books

Book 3 Laurie J. Mullins, Management, and Organizational Behaviour, Pearson Publications,

9e.

Book 4 Stephen P. Robbins, Timothy A.Judge, Neharika Vohra, Organizational Behaviour,

Pearson, 16 e, 2017.

Unit

Topic Chapters Nos No of

classe

s

Book 1 Book 2 Book 3 Book 4

I

Introduction to OB 1

Evolution of Management 1 1

1 5

Theories of Management 1 1

1 4

II

Organizational Planning 2 2

2 4

Planning in Dynamic

Environment 3 3 3 7

Decision Making 4 4

III

Organizing 7 6

5 4

Organizational structure 7 6

5

2

Controlling 7 6

5 4

IV

Organizational Behavior Individual

and Group 8 7

8 7

Culture and diversity and personality

theories 8 7 8



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V

Leadership 9 10 9 6

Motivation 9 11 4

Contact classes for syllabus coverage 60

Tutorial classe

s

00

Total No. of class

es

60

9. UNIT WISE HAND WRITTEN NOTES (Hard Copy)

10. OHD/LCD SHEETS /CDS/DVDS/PPT (Soft/Hard copies)

S.NO. DESCRIPTION

1

2

11. UNIVERSITY QUESTION PAPERS

12. MID-EXAM DESCRIPTIVE QUESTION PAPERS

13. MID-EXAM OBJECTIVE QUESTION PAPERS

14. ASSIGNMENT TOPICS WITH MATERIALS

UNIT -1

1. Define Management

Management is that function of an enterprise which concerns itself with the direction and

control of the various activities to attain the business objectives.

Management is the planning, organizing, command, coordination and control of the

technical, financial security and accounting activities.

2. Differentiate between Systems theory and Contingency theory.

Systems theory Contingency theory



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More complex and unclear Practical and action oriented

This approach has a general view of

organisational variables such as technical,

social, personal, structural and external

variables.

This approach has specific view on how the

organisation gets adjusted with the

environmental demands.

All organisations are regarded as similar. Each individual organisation is considered

to be unique in nature.

Relationship between organisation and

environment is not clearly explained.

There is clear explanation about the

relationship between the organisation and

its environment.

3. Mention few managerial roles and duties.

Interpersonal roles

Informational roles

Decisional roles

Technical skills

Human skills

Conceptual skills

Design skills

4. Discuss briefly the evolution of management.

Pre-scientific management

Scientific management

Modern management

Social Systems theory

Decision theory

Contribution of Peter Drucker

Human Relations Approach/Behavioural Approach

5. What is the importance of management?

Management meets the challenge of changes

Accomplishment of group goals

Effective utilization of business

Effective functioning of business

Resource development

Sound organisational structure

Management directs the organisation

Integrates various interests

Stability

Innovation

UNIT 2

1. Define Vision with an example.



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Vision is a mental perception, the kind of environment an individual or an organisation

aspires to create within a broad time horizon and the underlying conditions for the

actualization of this perception.

Ex: ABC Co. has a vision to be best in the market in terms of technology base.

2. Define Mission with an example.

The essential purpose of an organisation, concerning particulars, why it in existence, the

nature of the business, and customers it seeks to serve and satisfy.

Ex: ABC Co. releases a new mobile phone with updated features focuses on the middle-

income groups.

3. Define Goal with examples.

Goals are the targets attributed by features which an organisation wants to achieve.

Ex: ABC Co. wants to be able to serve 500000 customers in 6 months.

4. Define Plan. What are the types of plans?

A plan is defined as a specific action which is proposed to help the organisation to achieve

the objectives.

Types:

Hierarchical plans

Frequency of use plans

Time frame plans

Organisational scope plans

Contingency plans

5. Differentiate between Rational model of decision making and Intuition?

Rational mode of Decision making Intuition

Taken on the basis of facts and details Based on guts and feelings

It is activated consciously when required Activated automatically

Information is collected in a parallel

manner.

Acquired information is in a sequential

or serial manner.

UNIT 3

1. Distinguish between organization and management.

Organization Management



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1. Organization is a process of arranging the

human resource to work together in order to

accomplish a goal.

2. It designs a well coordinated relationship o

make the staff works effectively and

efficiently.

3. Organisations classify activities into jobs.

4. It refers to a manner or a pattern of creating

smooth staff authority relationship.

1. Management is a process of developing and

maintaining an environment in which

individuals work together in groups for

attaining the organizational objectives.

2.managemet performs these policies for

attaining the organizational objectives

3.Management implements the policies , so it

is considered as an execution function.

4.Management is regarded as an art and

science.

2. Distinguish between Leadership and power.

Leadership Power

1. Leadership is the activity of influencing

people to strive willingly for mutual objectives.

2. Leaders achieve goals.

3. Leaders inspire and persuade people to

follow.

4. Leadership emphasizes on downward

influence.

1. Power refers to extent to which the agent

exercise more influence over the target person

compared to target person have over an agent.

2. Induals with power facilitate achievement.

3. Power holders uses power to enforce

acceptance.

4. Power does not focus on downward

influence.

3. Distinguish between power and authority

Power Authority



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1.Power refers to the ability of the individual

which can influence others.

2.Power is basically related with leadership.

1.Authority refers to the right to command and

get work done out of the employees.

2.Authority is basically given to the person in

the managerial position.

4. Discuss centralization and Decentralization

Centralization:

According to Allen - "Centralization is the systematic and consistent reservation of

authority at central points within the organization".

Decentralization:

According to Allen - " Decentralization applies to the systematic delegation of

authority in an organization wide context". in other words it is the division of decision making

authority in an organized manner.

5. Define Controlling

Controlling is a process of ensuring proper implementation of plans. it evaluates

current performance with standard performance and rectify the errors. Organizational performance

is controlled through measures like productivity, effectiveness and ranking.

UNIT 4

1. What is group cohesiveness.

Group cohesiveness is the degree of attachment of the members to their group. If

group cohesion is high, the interaction between members of the group is high and the degree of

agreement in group opinion is high.

2. Define perception. state its features.

"perception may be defined as a process by which individuals organize and interpret

their memory impressions inorder to give meaning to their environment. - Robbin

Perception comprises three elements. they are

1. Perceiver

2. Target



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3. Situation.

3.Explain the group properties

work groups are organized groups which posses some properties to develop the

behaviour of members and to determine individual behaviour within the group along with group

performance. following are the properties of groups which shape the behaviour of members in an

organization.

1) Roles

a) Role identity

b) Role perception

c) Role Expectations

d) Role conflict

2) Norms

3) Status

4) Size

5) Cohesiveness

4. Explain the various types of groups.

Depending upon the purpose, extent of structuring, process of formation and size of

group membership, groups are classified into various types

1) Primary and secondary groups

2) Membership and reference group

3) Command and task groups

4) In-groups and out groups

5) Formal and informal groups

5. State the functions of groups.

Groups play a vital role in the smooth functioning of the employees and the organization

as a whole. the functions of groups are classified into two types. hey are as follows



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1) Individual functions

a) Security, proximity and identity

b) offering power to members

c) increasing self-esteem

d) social affiliation

e) provides mechanism to solve problems

2) Organizational functions

a) Accomplishment of complex tasks

b) collection of ideas

c) successful implementation of decisions

d) Socializing and training new employees

e) provides social satisfaction

UNIT 5

1. What is Leader Participation model

Leader -Participation model was developed by " Victor Vroom and Phillip

yetton". Leadership behaviour and participation in decision making are associated with this

model. This model states that the leader behaviour should manage to represent the task structure

such as path-goal theory. In order to determine the form and amount of participation in decision

making, this model provides a decision tree of seven contingencies and five leadership styles.

2. Importance of motivation

Motivation is important as is one of the factors which helps in influencing the performance of the

individual. For effective utilization of organizational facilities it is very essential for the

organization to motivate its employees. In an organization, all the superiors/leaders should

motivate their subordinates so that they can make use of right type of behaviours.

The following points help us know the importance of motivation in an organization.

1) Increases performance level of employees

2) Reduces employee turnover and absenteeism

3) Accepts Organizational changes.



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3.Explain different types of motivation.

a) Negative motivation

b) Positive motivation

c) Extrinsic motivation

d) intrinsic motivation

e) Financial motivation

f) Non financial motivation.

4. Define Trait

Trait is defined as the relatively enduring quality of an individual. The 'Trait

approach" seeks to determine when makes a successful leader's own personal characteristics. It is

emphasized that a particular individual becomes a successful leader because he possesses certain

qualities or characteristics.

5. What are the different approaches to motivation.

The various different approaches to motivation are as follows

1) Maslow's needs hirarchy theory

2) Two Factor theory of motivation

3) McGregors theory

4) ERG theory

5) McClellands needs theory

6) valence theory

15. TUTORIAL TOPICS AND QUESTIONS

16. UNIT WISE-QUESTION BANK UNIT- 1

2M

6. Define Management 7. Differentiate between Systems theory and Contingency theory.



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8. Mention few managerial roles and duties. 9. Discuss briefly the evolution of management. 10. What is the importance of management?

5M

1. Write short notes on classical theory of management. 2. Distinguish between Management and Administration. 3. Write a brief note on Hawthrone Experiment. 4. Briefly explain the scope of Management. 5. State the similarities and differences between scientific management theory and

administrative theory.

10M 1. Discuss the characteristics and features of management. 2. What are the various functions of management? 3. Discuss in detail the salient features of scientific theory of management. 4. Discuss in detail Henry Fayol’s administrative theory of management? 5. Bring out the salient features of contingency theory of management?

UNIT-2

2M

6. Define Vision with an example. 7. Define Mission with an example. 8. Define Goal with examples. 9. Define Plan. What are the types of plans? 10. Differentiate between Rational model of decision making and Intuition?

5M

1. Write short notes on Vision, Mission and Goal. 2. What are the different types of decisions? 3. Discuss the different steps involved in planning. 4. Discuss briefly “Vroom’s Decision-Making model.” 5. Write short notes on Individual and Group decisions.

10M 1. What is organisational planning? Explain the characteristics and importance of planning

in the organisation. 2. Define Vision. What are the benefits of having a vision? State the steps involved in

communicating a strategic vison. 3. Define mission. Discuss its characteristics. 4. Explain the planning process 5. Discuss in detail the procedure for decision making with suitable examples.



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21

UNIT 3

2M

1. Distinguish between organization and management. 2. Distinguish between leadership and power. 3. Distinguish between power and authority. 4. Discuss Centralization and Decentralization. 5. Define controlling.

5M

1. Briefly explain various types of controls. 2. Stages in control process. 3. Define Benchmarking. Explain the objectives and stages involved in

benchmarking. 4. Define Balanced scorecard. explain its purpose and steps. 5. Explain the meaning and types of power.

10M

1. Discuss in detail on Principles of organizing.

2. Define Organizing. Explain the term organization. Differentiate between

organization and organization structure.

3. Differentiate between power and authority. Bring out the relationship between

authority, power and influence.

4. What is an organizational structure? explain the steps developing an

organizational structure.

5. Briefly explain the structure of an organization.

UNIT 4

2M

1. What is group cohesiveness?

2. Define perception. state its features.

3. Explain the group properties.

4. Explain the various types of groups

5. state the functions of groups.



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22

5M

1. Explain Briefly

a. Membership and reference Groups.

b. Command and task group.

2. Explain the Importance of Organization behavior.

3. Explain briefly the stages in group development.

4. What do you mean by group? Explain its characteristics and importance.

5. Explain Big five model of personality.

10M

1. Define the term Organizational Behavior and discuss its nature and

importance.

2. Explain the fundamentals of organizational behavior.

3. Explain the factors involved in developing an OB model.

4. What do you mean by personality? Explain various theories of personality.

5. Define personality. what are the determinants of personality.

UNIT 5

2M

1. What is leader-participation model?

2. Importance of motivation.

3. Explain different types of motivation.

4. Define trait.

5. What are the different approaches to motivation?

5M

1. Define leadership and explain the importance of leadership.

2. What are desirable traits of a leader?

3. Explain two factor theory.

4. Explain in detail Maslow's needs theory.

5. Define power. Discuss the characteristics and types of power.

10M



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23

1. Discuss different kinds of leadership styles. What are the various merits of

leadership styles.

2. Write a brief note on situational approach to leadership.

3. Distinguish between motivation and morale. Discuss how morale can influence

productivity.

4. Explain in detail about Victor Vroom's theory of motivation.

5. Define term motivation. Why is it so important for HR managers?

17. BEYOND SYLLABUS TOPICS WITH MATERIAL

18. RESULT ANALYSIS-REMEDIAL/CORRECTIVE ACTION

19. RECORD OF TUTORIAL CLASSES

20. RECORD OF REMEDIAL CLASSES

21. RECORD OF GUEST LECTURERS CONDUCTED

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