Date post: | 16-Jul-2015 |
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Leadership & Management |
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Overview
• Personality traits of successful managers.
• Basic skills in management.
• Managing performance.
• Becoming a great manager.
If there is nothing very special about your work … You won’t get noticed, and that means you
won’t get paid much either.” Michael Goldhaber, Wired Magazine
Personality Traits of Successful Managers
• Attitude
“If you think you can, you can. And if you think you
can’t, you cant!”
“Winners never quit, quitters never win.”
Personality Traits of Successful Managers
• Loyalty
Be loyal to yourself, your people, and your
company.
Personality Traits of Successful Managers
• Perfection
- Don’t settle for less than 100% from
yourself, people you care about, and
your employees.
- When you do it, just do it right.
Personality Traits of Successful Managers
• Eye for details
- The eye behind your eye
- Your subconscious’s secret
scanner
- See the trees in the forest
Personality Traits of Successful Managers
• Honesty
Honesty leads to trust, trust leads to belief,
belief leads to dedication.
Personality Traits of Successful Managers
• Organized
- Organize your mind
- Organize your
workspace
Basic Skills in Management
Delegation
“The primary skill of a manager consists of knowing how to make assignments and
picking the right people to carry out those assignments.”
Lee Iacocca
Basic Skills in Management
Delegation
• Micro vs. Macro management.
• What to delegate.• Whom to delegate to.• Trust, but verify.
Basic Skills in Management
• Problem solving & Decision making
Define
Analyze
Propose
Select
Implement
Evaluate
Basic Skills in Management
• Motivating for results Exercise:
Write down 5 things that:
- Motivate you.
- Discourage you.
Managing Performance
“You can take my factories, burn up my buildings, but give me my people and I’ll build the business right back
again.”Henry Ford
Managing Performance
• Job description and duties
Functions
Responsibilities
Authority
Span of influence
Reporting to
Managing Performance
Training
“Repetition brings familiarity, and familiarity is the opposite of the unknown.”
Steven Levenkron
Copyright Fahmi Abdein 2006
Managing Performance
• Resources
- Give your people all the
tools they need to succeed.
- Find new resources to
improve performance.
Managing Performance
• Goal setting- Challenging goals
improve productivity
- Collaborative
- Deadline
- Reward
- Continuous
Managing Performance
“Regard your soldiers as your children, and they will follow you into the deepest valleys; look
upon them as your own beloved sons, and they will stand by you even unto death.”
Sun Tzu’s Art of War
Managing Performance• Empowering
- Micro Vs. Macro
Management.
- Authorize – give power.
- No delegation without
power.
Managing Performance
• Developing
- Self and team Knowledge.
- Develop and advance.
- Continuous development.
Managing Performance
• Appraising
- No surprises.
- Continuous.
- Verbal.
- Training period.
- Annual/Semi-annual.
Becoming a Great Manager
“In the province of the mind, what one believes to be true either is true or becomes true.”
John Lilly
Becoming a Great Manager
• Know yourself.• Love what you do.• Learn by doing.• Roll-up your sleeves.• Knowledge is power.• Practice, practice, practice.• Persistence pays.• Be clear.• Be consistent.• Be accessible.
• It’s NOT what you say, it’s HOW you say it.
• Be fair.• Keep your promises.• Motivate & Reward.• Reprimand.• If you don’t know it, ask about it.• Accept criticism. • Find, and train your replacement.
Know Yourself
• Believe it or not, you do have weaknesses.
• First step to recovery is acknowledgement!
• Do not put yourself in unbearable situations.
• Continuously do an inventory.
Roll-up Your Sleeves
• Hands on management.• If you are not willing to do it yourself
don’t ask it from someone else.
Copyright Fahmi Abdein 2006
Persistence Pays
Copyright Fahmi Abdein 2006
““When the When the going gets going gets
tough;tough;the tough the tough
get going”get going”
““Power-Power-lessness lessness is a state is a state of mind”of mind”
“The enlightened ruler lays his plans well
ahead; the good general cultivates his
resources.”Sun Tzu’s Art of War
Be Clear
• Be straight forward.
• Don’t leave any chance for
misinterpretation.
• Make sure that you were
clearly understood.
If You Don’t Know It, Ask About It
• No one knows it all.• Ignorance isn’t “not knowing”, rather it’s “not
asking” for knowledge • Make them feel good.