+ All Categories
Home > Documents > MANAGER SELF REGISTRATION INSTRUCTIONS · At the top of the page click “login” and a second...

MANAGER SELF REGISTRATION INSTRUCTIONS · At the top of the page click “login” and a second...

Date post: 20-Mar-2020
Category:
Upload: others
View: 0 times
Download: 0 times
Share this document with a friend
3
MANAGER SELF REGISTRATION INSTRUCTIONS NEED HELP? Email us at: [email protected] All rights reserved. Copyrighted 2019 Besnard 1 2 3 4 5 6 Open website www.ManagerSafetyU.com. New User: Click on the “Register Now” button which appears at the top right corner of the page. Existing user: If you forgot your login credentials, click "Login", then click "Help Logging In" when the second window pops up. For “Username” enter your desired username. Enter your First Name and Last Name. For “Access Code” enter your STORE NUMBER (no leading zeros). For “Password” create your own unique password and re-enter to confirm your password is correct. Enter your email address. Press “Submit” at the top of the page once completed. Once successful, you will be taken to your Courses” page where you can click “Launch” on your desired course. Before starting the first course be sure to click System Test” to resolve any settings on your device that could interfere with the courses running properly. If issues are identified, follow the instructions to resolve them before starting the courses. Sponsored by Besnard Insurance
Transcript
Page 1: MANAGER SELF REGISTRATION INSTRUCTIONS · At the top of the page click “login” and a second windowwill pop up where you can click “help logging in”. Follow the instructions

MANAGER SELF REGISTRATION INSTRUCTIONS

NEED HELP? Email us at: [email protected]

All rights reserved. Copyrighted 2019 Besnard

1

2

3

4

5

6

Open website www.ManagerSafetyU.com.

New User: Click on the “Register Now” button which appears at the top right corner of the page.

Existing user: If you forgot your login credentials, click "Login", then click "Help Logging In" when the second window pops up.

For “Username” enter your desired username. Enter your First Name and Last Name. For “Access Code” enter your STORE NUMBER (no leading zeros). For “Password” create your own unique password and re-enter to confirm your password is correct. Enter your email address.

Press “Submit” at the top of the page once completed.

Once successful, you will be taken to your “Courses” page where you can click “Launch” on your desired course.

Before starting the first course be sure to click “System Test” to resolve any settings on your device that could interfere with the courses running properly. If issues are identified, follow the instructions to resolve them before starting the courses.

Sponsored by Besnard Insurance

Page 2: MANAGER SELF REGISTRATION INSTRUCTIONS · At the top of the page click “login” and a second windowwill pop up where you can click “help logging in”. Follow the instructions

REGISTRATION 1. Q. How do I register for Manager Safety University (MSU)?

A. From the MSU main page, click on “Register Now” located at the top right on the page. Then complete the brief self-registration form and click on “Submit”.

2. Q. When self-registering, what do I enter for “Access Code”?A. Use your national store number as the access code. Do not include any leading zeros. (E.g. use 123 not 00123) Supervisors can use any store number they are responsible for.

3. Q. When self-registering, what do I put for “Username”?A. Username is your choice. There are no qualifications for username.

4. Q. When self-registering, are there any password requirements?A. No, but it is recommended to create a password which uses a combination of alpha and numeric characters.

5. Q. What if I registered before but can’t remember my password?A. At the top of the page click “login” and a second window will pop up where you can click “help logging in”. Follow the instructions from there.

6. Q. If I registered in the past, do I have to re-register?A. No, you can use your same username and password. MSU should be completed every year and your credentials shouldn’t change unless you change it.

SYSTEM REQUIREMENTS 7. Q. How do I test my system to be sure the courses will play and function correctly?

A. Press the “System Test” link on the right side of the screen after logging in.8. Q. What devices can support MSU?

A. MSU was designed to run on virtually any device that has internet access. This includes PCs (Mac & IBM), iPhones, Android, and tablets. Please make sure you have the latest updates downloaded to your devices to ensure the best connection to MSU.

9. Q. What internet browsers support MSU?A. Internet Explorer 11 and higher, along with the latest versions of Google Chrome, Safari and Firefox are the supported browsers. Any browser that does not support JavaScript or has JavaScript disabled will not work with the LMS. The browser also must support HTML5 for eLearning courses to work effectively.

10. Q. What are the system requirements for MSU?A. Flash: Flash Player 10 or later, and one of the following browsers:

Windows: Internet Explorer 6 and later, Microsoft Edge (latest version), Firefox 1.x and later, Google Chrome, Opera 9.5 and laterMac: Safari 3 and later, Firefox 1.x and later, Google ChromeLinux: Firefox 1.x and laterApple iOS: Articulate Mobile Player in Apple iOS 6 or later on iPadAndroid OS: Articulate Mobile Player in Android OS 4.1 or later (optimized for tablets)Computer Requirements: The minimum hardware requirements are 2.0 GHz processor with 2 GB of RAM and 500 MB of available disk space. The application is optimized for a 1440 x 900 screen but will work on larger/smaller screens.

NEED HELP? Email us at: [email protected]

All rights reserved. Copyrighted 2019 Besnard

FREQUENTLY ASKED QUESTIONS (FAQ)

Page 3: MANAGER SELF REGISTRATION INSTRUCTIONS · At the top of the page click “login” and a second windowwill pop up where you can click “help logging in”. Follow the instructions

COURSE SUPPORT 11. Q. How do I test my system to be sure the courses will play and function correctly?

A. Press the “System Test” link on the right side of the screen after logging in.12. Q. I clicked “Launch” to run a course, but nothing is happening?

A. Make sure pop-up blockers are disabled. The course will launch in a secondary internet window.13. Q. How do you disable pop-up blockers?

A. Varies depending on the internet browser you are using. For a list of instructions by internet browser type please visit www.wikihow.com/Disable-Popup-Blockers.

14. Q. I am having difficulties getting MSU to open or courses to launch, what do I do?A. Very often, simply logging out, closing your browser then trying again clears up any issues.

15. Q. My course questions did not load, what do I do?A. Make sure your device meets the above system requirements, log out, and close your browser then try again to clear up any issues.

16. Q. If I start a course then need to stop in the middle of it, can I pick-up where I left off?A. Yes. When you log back in and relaunch the course you have the option of starting where you left off or starting back at the beginning.

OTHER 17. Q. How do I test my system to be sure the courses will play and function correctly?

A. Press the “System Test” link on the right side of the screen after logging in.18. Q. What if I transferred to a different restaurant?

A. Please contact [email protected] or call us at (877)200-1718 so we can update your user profile.

19. Q. I have additional questions, who can I contact?A. We are here to help you! Please contact [email protected] or call us at

(877)200-1718. Our normal business hours are from 8:30 AM to 5:00 PM Eastern Time zone Monday –Friday.

NEED HELP? Email us at: [email protected]

All rights reserved. Copyrighted 2019 Besnard

FREQUENTLY ASKED QUESTIONS (FAQ)


Recommended