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Managers in the middle - leading change with excellence www.pwc.com 14 th June 2013 Kuantan
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Page 1: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

Managers in the middle - leading change with excellence

www.pwc.com

14th June 2013

Kuantan

Page 2: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

Agenda

• Background

• The changing role of the finance function

• How this change affects you

• Final words

2

Page 3: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

Background

3

Page 4: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC 4

4

NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

• Facilitate the costing of resources, which is

essential to the effectiveness of Outcome Based

Budgeting in promoting the sustainability of fiscal

policies

• Add depth to the accountability and transparency of the

management of public sector resources

Outcomes

Accrual accounting has been stipulated as a policy measure in the New Economic Model (NEM)

Page 5: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

Accrual accounting benefits all stakeholders, especially the citizens

5

* Based on PwC 2012 Global survey on accounting and reporting by central governments

Make government accountable for taxpayers’ money

Assess current position of government finances

Future better resource allocation

Assess government’s financial management

Overall fiscal health of governments

Page 6: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

And it has the support and commitment at the most senior levels of the Government…

6

Question 1 to Tan Sri Irwan:

“Why is the Government implementing accrual accounting and how does it fit into the overall big picture?”

Q1.mp4

Page 7: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

The changing role of finance function

7

Page 8: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

Connecting the dots: accrual accounting is not an end in itself but an essential step for improved public finance Fiscal discipline

Cash accounting

Fixed asset management

Long term planning

Cost accounting

Performance management

Time and effort

Va

lue

ch

ain

Accrual accounting

Outcome based budgeting

OBB Objectives

Page 9: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

Striking a balance within the finance function

14

Insight

Insight is at the heart of the vision of the future finance function. It can take the form of performance management, business analytics, corporate information

Efficiency Efficiency in finance means performing tasks in a timely and cost effective manner typically via simplified and standardised processes that leverage technology and consolidation / elimination of non core activities through, for example, shared services .

Compliance and Control The accountability means compliance and improving control being top of the agenda. The finance function needs to optimise risk management, compliance and control to establish a sustainable cost effective control environment.

5

18

18

Insight

Compliance & Control

Efficiency

Page 10: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

By transitioning from scorekeeper to business partner, government finance functions will realise significant improvements

Current Profile Target Profile

Score Keeper

Communicator Business Partner

Reactive Proactive

Accounting Skills Mandatory activities

Understanding activities

e.g. Monitor Service Level Agreements

e.g. Earn place at the decision making table e.g. Shift from reconciliation to

insightful analysis

e.g. Automate & Seek process efficiency

Diligent Caretaker

Page 11: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

Overall performance assessment Poor Neither / Nor Good Very good

General accounting

Financial reporting (external)

Accounts payable

Accounts receivable

Fixed asset management

Cost accounting

Budget

Long term planning / forecasting

Performance management

Overall

PwC Global Survey shows that fixed asset accounting, cost accounting, and performance management are key areas for improvement

Now

Page 12: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

Senior levels of the Government understood the importance and are embracing the change

12

Question 2 to Tan Sri Irwan:

“How do you see MOF changing arising from this transformation?”

Q2.mp4

Page 13: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

How this change affects you

13

Page 14: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

What’s in it for me?

14

SEE

FEEL

CHANGE

Aspiration

Knowledge

Contribution

Career advancement

Be part of the nation building team

More marketable

Page 15: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

Managers in the middle – what you can do about it?

15

SEE

FEEL

CHANGE Embrace the vision

Contribution

Equip yourself by attending more technical training

Aspiration

Knowledge

Commit to the cause

Page 16: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC Slide 16

Sta

ke

ho

lde

r P

er

ce

pti

on

s o

f p

er

for

ma

nc

e

Change Implementation

Unmanaged change

Commit to the change as a result of buy-in or compliance

SEE FEEL CHANGE

CHANGE MANAGEMENT ACTIVITIES

Manage or neutralise fear and concerns. Communicate ‘ What’s in it for me?’

Experience, feel and internalise the reality of accrual accounting implementation

Managing the excitement and seeing the benefit of the anticipated change

Managed change

Managers in the middle – help manage this change

Page 17: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC

What do they have in common?

17

Page 18: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

Finally.....

18

Question 3 to Tan Sri Irwan:

“What are your messages to all the ministries who are involved in this change?”

Q3.mp4

Page 19: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

PwC PwC

Final words

•We need your support

•We need your participation

•We need you to raise your concerns & suggestions

19

Page 20: Managers in the middle - leading change with excellence Artikel/Persidangan... · 2013-06-18 · PwC 4 4 NEM Policy 4.5.1 Adopting accrual accounting for prudent fiscal management

Thank You

This publication has been prepared for general guidance on matters of interest only, and does

not constitute professional advice. You should not act upon the information contained in this

publication without obtaining specific professional advice. No representation or warranty

(express or implied) is given as to the accuracy or completeness of the information contained

in this publication, and, to the extent permitted by law, PricewaterhouseCoopers, its members,

employees and agents do not accept or assume any liability, responsibility or duty of care for

any consequences of you or anyone else acting, or refraining to act, in reliance on the

information contained in this publication or for any decision based on it.

© 2013 PricewaterhouseCoopers. All rights reserved. In this document, “PwC” refers to

PricewaterhouseCoopers which is a member firm of PricewaterhouseCoopers International

Limited, each member firm of which is a separate legal entity.


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