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Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of...

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Managing Change Facilitated by Rachel White
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Page 1: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Managing Change

Facilitated by Rachel White

Page 2: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 3: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity Insufficient resources Strong resistance No congruence

Page 4: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 5: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 6: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 7: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 8: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 9: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 10: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 11: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 12: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Dai WilliamsReport from the strategic planning journal Futures, Vol.31 (6) August

1999, 609-616

Page 13: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 14: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Esther Cameron and Mike Green

Page 15: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Pragmatist, Reflector, Activist, Theorist

Optimist/ Pessimist Risk taker / Safety conscious Creative / Logical

Page 16: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 17: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 18: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 19: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Bruce Tuckman

Page 20: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Hersey and Blanchard‘s

Page 21: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Team Development Leadership Style

Page 22: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Intrapersonal + Interpersonal = EI

This is the outer intelligence we use to

read , sense, understand and manage

our relationships with other people

This is the inner-intelligence we use to know, understand

and motivate ourselves

Page 23: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 24: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Appreciate individual skills, knowledge and capabilities

Make time to get to know them and actively listen to what they have to say

You don’t have to be ‘best mates’ to have a good relationship

Seek early solutions when you disagree Create social time Give feedback Seek opinions Support when times are tough Recognise individuality Show courtesy

Page 25: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Character Competencies

Talk straight Demonstrate respect Create transparency Right ‘wrongs’ Show loyalty

Deliver results Get better Confront reality Clarify expectations Practise accountability

25

•Listen first•Keep commitments

•Extend trust

Page 26: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Communicate S upport I nvolve

Page 27: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Problem solving Reframing Appreciative enquiry Participatory decision making

Page 28: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

‘If you keep doing what you've always done, you'll keep getting what you've always gotten.’

W. L. Bateman

Page 29: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

A Simple Route Cause Analysis

1.Why ?2.Why ?3.Why ?4.Why ?5.Why ?

Page 30: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.
Page 31: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Four Guiding Principles:

1.       Every system works to some degree; seek out the positive, appreciate the "best of what is."

2.     Knowledge generated by the inquiry should be applicable; look at what is possible & relevant.

3.     Systems are capable of becoming more than they are, and they can learn how to guide their own evolution -- so consider provocative challenges & bold dreams of "what might be."

4.     The process & outcome of the inquiry are interrelated and inseparable, so make the process a collaborative one.

Page 32: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Core Values

Full Participation Mutual Understanding Inclusive Solutions Shared Responsibilty

Page 33: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Closure Zone

Change Item

Divergent Zone

Groan ZoneConvergent Zone

Decision Point

Time

Participatory Decision Making

Page 34: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

Traffic light approach

Page 35: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

http://www.changecards.org/

Page 36: Managing Change Facilitated by Rachel White. Poor planning No vision Poor communication Lack of stakeholder involvement Lack of resources Lack of clarity.

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