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Managing Ethics and Social Responsibility

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Managing Ethics and Social Responsibility. Week 7. Lecture Outline. Managing Ethics What is Managerial Ethics? Ethical Dilemmas Criteria for Ethical Decision Making Three Levels of Personal Moral Development Social Responsibility What is Corporate Social Responsibility? - PowerPoint PPT Presentation
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Managing Ethics and Social Responsibility Week 7
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Page 1: Managing Ethics and Social Responsibility

Managing Ethics and Social Responsibility

Week 7

Page 2: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Lecture Outline

• Managing Ethics• What is Managerial Ethics?• Ethical Dilemmas• Criteria for Ethical Decision Making• Three Levels of Personal Moral Development

• Social Responsibility• What is Corporate Social Responsibility?• Evaluating Corporate Social Responsibility• Sustainability

Page 3: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

What is Managerial Ethics?

• Ethics - code of moral principles and values that govern the behaviors of right or wrong– Standards about good/bad

• People in organizations have divergent views about right/wrong- complex

Page 4: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Three Domains of Human Action

Page 5: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Ethical Management Today• 55% of survey respondents think that cheating in

business is more common than 10 years ago• More businesses are being associated with greed,

deceit, and irresponsibility• Managers are responsible for setting an ethical

climate and act as models• Executive compensation has become a hot issue

related to ethical management• What about Ghana?

Page 6: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Discussion Question

• Do you believe it is ethical for organizational managers to try to get access to and scrutinize Facebook pages of employees or job applicants?

Page 7: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Examples of Unethical and Illegal Organizational Behavior

Page 8: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Ethical Dilemmas

What potential ethical dilemmas do anticipate to encounter in the work place after graduation?What ethical dilemmas do you face as students?

Page 9: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Criteria for Ethical Decision Making

• Utilitarian Approach – Example

• Individualism Approach : egoism– Example

• Moral-Rights Approach : the right of free speech, the right to due process, and the right to life and safety, no one shall be subjected to torture or to cruel, inhuman or degrading treatment or punishment.

– Example• Justice Approach: Distributive & procedural– Example

Page 10: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Virtue Ethics and Practical Approaches

• Virtue ethics approach: moral behavior stems from personal virtues

• Practical approach: prevailing standards of the profession, larger society and stakeholder interests

Page 11: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Factors that shape managers’ ethical decision making

• Personality• Personal needs• Family influence• Religion• Organizational values• Organizational culture

Page 12: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Three Levels of Personal Moral Development

Page 13: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

What is Corporate Social Responsibility?

• Distinguishing right from wrong; doing right• Good corporate citizenship• Make choices that contribute to society as well as

the organization• Organizational Stakeholders –?

Page 14: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Major Stakeholders Relevant to Monsanto Company

Page 15: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Sustainability

Sustainability – economic development that generates wealth and meets the needs of current population while preserving the

environment for the needs of future generations

Page 16: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Evaluating Corporate Social Responsibility

Page 17: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Managing Company Ethics and Social Responsibility

Code of Ethics

Ethical Structures

Whistle-blowing

Page 18: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Building an Ethical Organization

Page 19: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

The Business Case for Ethics and Social Responsibility

• Ethics and social responsibility is an important business issue

• Stakeholders are pushing more initiatives and issues

• The connection between ethics and financial performance has been widely debated

• What do you THINK?

Page 20: Managing Ethics and Social Responsibility

Copyright ©2013 by South-Western, a division of Cengage Learning. All rights reserved.

Some questions to consider• Identify important stakeholders for an organization and discuss

how managers balance the interests of various stakeholders.

• A noted business executive said, “A company’s first obligation is to be profitable. Unprofitable enterprises can’t afford to be socially responsible.” Discuss why you agree or disagree with this statement.

– THANK YOU, Any Questions?


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