The Whole Person

1. Body 2. Mind 3. Heart 4. Spirit

Physical (PQ)- It runs respiratory, circulatory, nervous and other vital system without conscious effort.

Mental (IQ)- Our ability to analyze, reason, use language, think creatively & visualize.

Emotional (EQ) - It is one’s self knowledge, self awareness, social sensitivity, empathy and ability to communicate properly.

Spiritual (SQ)- It is central and most fundament of all the four and becomes the source of guidance to other three. SQ represents our drive for meaning and connection with infinity.

4 Needs of Person

WholePerson

4 Intelligence Needs Factors

Body Physical -PQ To Live Pay me fairly.

Mind Mental -IQ To Grow Use me creatively.

Heart Emotional-EQ To Love Treat me Kindly.

Spirit Spiritual -SQ To Leave a Legacy.

In serving human needs in principled ways.

Subrata Dey (L&T- Kolkata)

1. I have no life. I am burned out and exhausted.

2. I don’t feel especially needed – not at work, not by my family, neighbours and society. I am not making any difference.

3. I feel empty inside. My life lacks meaning. Something is missing, I don’t know.

4. With a spouse who don’t understand, home is no better than work.

5. I am stressed out; everything is urgent.

6. I am sick of backstabbing and politics at my work place.

7. No one really appreciates me and my boss has no clue about my capabilities.

8. I can’t change things.

1. I don’t regularly get at least 7 to 8 hours of sleep and often wake up feeling tired.

2. I frequently skip breakfast or settle for something that is not nutritious.

3. I don’t work out enough on regular basis. (Jogging/brisk walking/swimming)

4. I don’t take regular breaks during the day to truly renew or recharge myself. (a walk around the office for 5 minutes or moving to the balcony for fresh air etc)

1. I have difficulty focussing on one thing at a time and easily distracted by mails during the day.

2. I spend too much time reacting to the immediate crises and demands rather than focusing on activities that have longer term value.

3. I don’t learn any new things apart from the job demands (imposed on you due to the job itself) i.e. new approach/theories/tool etc on monthly basis.

4. I don’t read/learn any new thing apart from professional requirements i.e. novel, other subjects, game/music instrument/ recipe etc on regular basis.

1. I frequently find myself feeling irritable, impatient, or anxious at work especially when the work is demanding.

2. I don’t have enough time with my family and loved ones, and when I’m with them, I’m not really always with them.

3. I have too little time for the activities that I deeply enjoy.

4. I don’t stop frequently enough to express my appreciation for good work of my colleague or peers.

1. There is significant gap between what I say is most important to me in my life and how I actually allocate my time and energy.

2. My decisions at work are more often influenced by external demands than by a strong, clear sense of my own purpose.

3. I don’t take enough time for self reflection, strategising or to savour my accomplishments and blessings.

4. I don’t spend enough time and energy in making a positive difference to others or society.

Category 0 Excellent energy management skills1 Strong energy management skills2 Significant deficits3 Poor energy management skills4 A full-fledged crisis.

Overall Energy0-3 Excellent Level4-6 Reasonable7-10 Significant deficit11-16 Full fledged crisis

Why this crisis? Do you have a Goal?

We are tuned to Goal Setting Theory from our Childhood.Completion of schoolClearing Entrance ExaminationCollege/University degree.Higher EducationFinding the Suitable Job.

Goal Oriented Person vs Target Imposed by Company

To succeed in any area of your life, be it business, personal or social, you must start with a goal.

It unifies your effort and energy, It gives meaning, direction and purpose to all you do.

It gives the feeling that you are in control of your life.Each attained targets, however small, sustains the energy

to focus on the goal.Working toward goals will raise your self-esteem and self-

respect.Accomplishing your goals gives a tremendous feeling of

personal pride and accomplishment.

The Whole Person

1. Body 2. Mind 3. Heart 4. Spirit

Physical (PQ)- It runs respiratory, circulatory, nervous and other vital system without conscious effort.

Mental (IQ)- Our ability to analyze, reason, use language, think creatively & visualize.

Emotional (EQ) - It is one’s self knowledge, self awareness, social sensitivity, empathy and ability to communicate properly.

Spiritual (SQ)- It is central and most fundament of all the four and becomes the source of guidance to other three. SQ represents our drive for meaning and connection with infinity.

Wise NutritionConsistence Balance ExerciseProper Rest and RelaxationStress Management

The Whole Person

1. Body 2. Mind 3. Heart 4. Spirit

Physical (PQ)- It runs respiratory, circulatory, nervous and other vital system without conscious effort.

Mental (IQ)- Our ability to analyze, reason, use language, think creatively & visualize.

Emotional (EQ) - It is one’s self knowledge, self awareness, social sensitivity, empathy and ability to communicate properly.

Spiritual (SQ)- It is central and most fundament of all the four and becomes the source of guidance to other three. SQ represents our drive for meaning and connection with infinity.

•Disciplined Study and Formal Education•Continuous and Systematic Learning•Skill Enhancement and Up gradation

•Profession Related Trainings•Unlearning and Relearning.•Learning by Teaching and Doing•New Learning (outside profession)

New Learning enhances Creativity/Innovations.Trees on slope and Geotextiles

Rajiv Bajaj found clue in Homeopathy for branding, planning and pricing of Pulsar Mobike.

The Whole Person

1. Body 2. Mind 3. Heart 4. Spirit

Physical (PQ)- It runs respiratory, circulatory, nervous and other vital system without conscious effort.

Mental (IQ)- Our ability to analyze, reason, use language, think creatively & visualize.

Emotional (EQ) - It is one’s self knowledge, self awareness, social sensitivity, empathy and ability to communicate properly.

Spiritual (SQ)- It is central and most fundament of all the four and becomes the source of guidance to other three. SQ represents our drive for meaning and connection with infinity.

One study of 44 Fortune 500 companies found that salespeople with high EQ produced twice the revenue of those with average or below average scores.

Another study of technical programmers demonstrates that the top 10 percent of emotionally intelligent employees were developing software three times faster than those with lower competency.

A Dallas corporation measured that the productivity difference between their low scoring emotional intelligence employees and their high scoring emotional intelligence employees was 20 times.

Stephen R Covey(1932-2012)

Home: Family, Education, Health, Finances, Recreation etcWork: Growth, Company’s growth, Subordinate training, Companypolicies, Working Environment etcSociety: Social causes, Community functions, Law and order etcNation: Growth, War, Inflation, Policies, Government, Election etcNature: Weather, Environment, Conservation, Protection etc

Direct control (problems involving our own behaviour), Indirect control (problems involving other people’s behaviour), No control (problems we can do nothing about).

CIRCLE OF INFLUENCE

CIRCLE OF INFLUENCE

EQ-Circle of Influence

1

Wait for instructions

2

Ask for instructions

3

Make a recommendations

4

Do it and report immediately

5

Do it and report periodically

6

Do it

EQ-Self Empowerment

URGENTIM

PO

RT

AN

TNOT URGENT

NO

T I

MP

OR

TA

NT

Crises Management Attach to

Goal

DistractionsTime

Wasters

EQ-Time Management

Categorize the following in four quadrants:

Phone calls for site Clarification, Tele Marketing Calls, Scheduled Release, Meeting with suppliers for future projects, Leave Application for vacation,

Flipkarting, Tour Bill Submission, Mentoring a subordinate, Phone calls from site for updates, Filling Time sheet,

Monthly Team meetings, Watching web cast for voice of company, Meeting of bus commuters, Net Surfing for cricket matches, Ticket for site visit, Good morning mail series, Knowledge Sharing Session, Training, Gossiping, planning & scheduling

. Site Clarification

. Ticket for Site Visit

. Filling time sheet• Meetings, Preparations

. Schedule drawing release

. KSS/ Training

. Monthly Meetings

. Planning & Scheduling

. Mentoring

. Tour Bills

. Empowerment

. phone call from site for updates

. Watching web cast for voice of company

. Meetings of bus commuters

. Meetings with suppliers for future projects

. Gossiping

. Flipkarting

. Good morning mail series

. Telemarketing calls

. Net Surfing for cricket matches

I

II

IIIIV

Urgent Not UrgentIm

po

rta

nt

No

t Im

po

rta

nt

EQ-Time Management

20%

80%

20% 80%

Target Time Allotment 5%

Target Time Allotment 75%

Target Time Allotment 15% Target Time

Allotment 5%

EQ-Abundance Mentality

•Interdependence occurs when there is co-operation, not competition, in the workplace (or the home).•Competition belongs to the marketplace or sports.•People are conditioned to a win/lose mentality by school

examinations/athletics/competitions.•Abraham Maslow called a “Feeling of Deficiency” – a sense that something is being taken from them.

EQ-Abundance Mentality

By contrast Covey advocates an ‘Abundance Mentality’ that:•Recognizes unlimited possibilities for positive growth &

development•Celebrates success, recognizing that one person’s success is not achieved at the expense, or to the exclusion of other.

EQ-Listening Continuum

Emphatic Listening

Attentive Listening

Selective Listening

Pretend Listening

Ignoring

Within One’s Own Frame of

Reference

Within other’s Frame of Reference

Most people do not listen with the intent to understand; they listen with the intent to reply.

EQ-Listening Continuum

•Ignoring: Treating the communicating person with disrespect.•Pretend Listening: The focus of attention is something else while itappears that attention is being placed on what is being said.•Selective Listening: Instead of hearing what is being said fully, thereis attention to what will be said in response.•Attentive Listening: It is actively listening to the meaning of what isbeing said so it can be given back to the person sharing.

•Emphatic Listening: Seeks to understand with heart (emotions) and mind (thoughts) whether this requires action or not.

We listen autobiographically and we tend to reply on basis ofour evaluation, probe, advise and interpretation.

EQ-Synergy

•The interaction of two or more agents or forces so that their combined effect is greater than the sum of their individual effects.•Valuing the differences is the essence of synergy – the mental, the emotional, the psychological differences between people. •The key to valuing the differences is to realize that all people see the world, not as it is, but as they are.•It is Team work, team building, development of unity and creativity among people.

The V- formation allows the birds to fly 1000 of miles , which a single bird would not be able to fly itself.

EQ-Synergy

TRUST

Synergistic (Win/Win)

COOPERATION

Respectful (Compromise)

Defensive (Win/Lose or Lose/Win)

Low

High

Low High

1+1 = -1 ( Defensive);1+1 = 1.5 (compromise);1+1 = 4,8….(synergy)

EMOTIONAL BANK ACCOUNT

EQ-Emotional Bank Account

EQ-Emotional Bank Account

Six Major Deposits• Understanding the Individual: Seeking to understand the other

person is the most important deposit and key to every deposit.• Attending to the little things: In relationship little things are big

things. Little discourtesies, impoliteness or disrespect make large withdrawal.

• Keeping Commitments : Keeping promises are large deposit while breaking a commitment or promise is a large withdrawal.

EQ-Emotional Bank Account

Six Major Deposits• Clarifying Expectations: It takes a great deal of courage. It seems

easier to act as though differences don’t exist and to hope things will work out on it’s own.

• Showing Personal Integrity: It generates trust and is the basis of many different kind of deposits. Lack of integrity can undermine any other effort.

• Apologizing sincerely when you make a withdrawal: Whenever, you make a withdrawal, you have to apologize sincerely.

Read the story

The Whole Person1. Body 2. Mind 3. Heart 4. Spirit

Physical (PQ)- It runs respiratory, circulatory, nervous and other vital system without conscious effort.

Mental (IQ)- Our ability to analyze, reason, use language, think creatively & visualize.

Emotional (EQ) - It is one’s self knowledge, self awareness, social sensitivity, empathy and ability to communicate properly.

Spiritual (SQ)- It is central and most fundament of all the four and becomes the source of guidance to other three. SQ represents our drive for meaning and connection with infinity.

Integrity – Being true to one’s highest values, convictions and conscience. It means you are integrated around principles and natural laws that govern the consequence of our behavior.

“Walk the Talk”

The best way to develop integrity is to start small and to make and keep promises. Avoid “marginal cost”. It is easier to keep a promise 100% of times than 98%.

Meaning – Having a sense of contribution to the people andcauses.

Identify the “sweet spot” activities – those that give you thefeeling of effectiveness and fulfillment. Find ways to domore of these and live your core values and conscience.

Voice – Aligning your work accordingly. Choose your workaccordingly. Develop the second career, if required.

In spite of your:

All the hard work

Sincere Effort

Best of Preparation

Things can go wrong.

The British Athlete

1992 Olympic Racehttps://www.youtube.com/watch?v=_IpQLkxqIKA

He was told by surgeon that he would never run again or represent his country in sports.

With the encouragement of his father, he began training in basketball which he enjoyed.

After trials at several basketball clubs, he secured a place in the Great Britain National Team.

He sent a signed photo of the team to the surgeon.

He Featured in Celebrate Humanity Videos of Olympic: Force is measured in kilograms, speed in seconds, how can you measure COURAGE?

TIME TO SET YOUR SMART GOALS

Reachsubrata.dey@gmail.com