CHAPTER 4-1 Cisco Pulse User Guide OL-20215-02 4 Managing Tags A tag is a term that is attached to a user, video, or document. Tags enable Cisco Pulse to perform these tasks: • Identify users who have recent experience with a term, or relevant videos and documents in which the term is discovered. • Rate each entity against other similar entities in a Pulse Locator search. Note Although a tag can be attached to a user, video, or document, this topic focuses on tags that are attached to users. This topic describes these aspects of tags: • Understanding Tags, page 4-1 • Viewing Tags, page 4-5 • Managing Tags, page 4-9 • Finding Expertise and Related Information, page 4-22 Understanding Tags These topics provide more information on the tags implemented by Cisco Pulse: • Pulse Tags, page 4-1 • Profile Tags, page 4-2 • Profile Keywords, page 4-3 • Understanding How Tags Factor Into Pulse Locator Search Results, page 4-3 • Supported Special Characters, page 4-4 Pulse Tags A Pulse tag is a term in the Pulse Vocabulary that Cisco Pulse discovers in content shared across the network, attaches to one or more users, then stores in the Pulse Index.
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OL-20215-02
C H A P T E R 4
Managing Tags
A tag is a term that is attached to a user, video, or document. Tags enable Cisco Pulse to perform these tasks:
• Identify users who have recent experience with a term, or relevant videos and documents in which the term is discovered.
• Rate each entity against other similar entities in a Pulse Locator search.
Note Although a tag can be attached to a user, video, or document, this topic focuses on tags that are attached to users.
This topic describes these aspects of tags:
• Understanding Tags, page 4-1
• Viewing Tags, page 4-5
• Managing Tags, page 4-9
• Finding Expertise and Related Information, page 4-22
Understanding TagsThese topics provide more information on the tags implemented by Cisco Pulse:
• Pulse Tags, page 4-1
• Profile Tags, page 4-2
• Profile Keywords, page 4-3
• Understanding How Tags Factor Into Pulse Locator Search Results, page 4-3
• Supported Special Characters, page 4-4
Pulse TagsA Pulse tag is a term in the Pulse Vocabulary that Cisco Pulse discovers in content shared across the network, attaches to one or more users, then stores in the Pulse Index.
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Tip If you use Microsoft Outlook 2003 or 2007 as your email application, you can ensure that Cisco Pulse tags your emails by disabling encryption in Microsoft Outlook, then restarting the application.
The Tag Navigator gadget in the Home page presents Pulse tags in these views:
• All Top Tags—A summary of the top 20 most popular Pulse tags discovered in content shared by all users across the network in a specified timeframe.
• My Top Tags—A summary of the top 20 most popular Pulse tags discovered in content you shared across the network in a specified timeframe.
Note My Top Tags also displays profile tags that you added to your public profile in a specified timeframe.
You can add any of the Pulse tags that appear in My Top Tags or All Top Tags to your public profile, thereby creating a profile tag. For more information on the implications of creating a profile tag, see the “Profile Tags” section on page 4-2.
Related Topics
• Profile Tags, page 4-2
• Profile Keywords, page 4-3
• Understanding How Tags Factor Into Pulse Locator Search Results, page 4-3
• Supported Special Characters, page 4-4
Profile Tags A profile tag is a term in the Pulse Vocabulary that you attach to yourself by adding a tag to your public profile. You can add a tag to your profile by taking one of these actions:
• Entering the associated term in the Add a Pulse Tag to My Profile interface in the Summary tab of the Profile page.
• Left-clicking the associated term in My Top Tags or All Top Tags, and from the menu that appears, choosing Add Pulse Tag to my Profile.
• Left-clicking the Pulse tag in the Discovered or Ignored Tags tables in My Tags page and from the menu that appears, choosing Add Pulse Tag to my Profile.
For more information, see the “Adding a Profile Tag” section on page 4-9.
After adding a tag to your profile, you can view the tag in these locations:
• The Most Recent Profile Tags content area, which appears in these locations:
– Profile gadget in the Home page.
– Profile page.
– Full and mini public profiles, which you can access from the Pulse Locator search results page.
• My Top Tags in the Tag Navigator gadget in the Home page.
• The In Profile Tags table in My Tags page.
When this tag is present in your public profile, Cisco Pulse detects it during a Pulse Locator search for the associated term and users who view your public profile can note that you have experience with or interest in the term.
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Related Topics
• Pulse Tags, page 4-1
• Profile Keywords, page 4-3
• Understanding How Tags Factor Into Pulse Locator Search Results, page 4-3
• Supported Special Characters, page 4-4
Profile KeywordsA profile keyword is a term that is not currently in the Pulse Vocabulary and that you attach to yourself by adding it to your profile. A profile keyword can be a work-related term such as “collaboration” or a personal-interest term such as “cooking” or “hiking.”
You can create a profile keyword by entering a term in the Add a Pulse Tag to My Profile interface in the Summary tab of the Profile page.
If the term is not in the Pulse Vocabulary, Cisco Pulse prompts you to take one of these actions:
• Add the term as a profile keyword to the Other Credentials and Areas of Expertise content area in the Background tab of the Profile page.
Suggest the term for inclusion in the Pulse Vocabulary using the Pulse Dictionary. The term that you suggest must adhere to rules described in the ““User-Suggested Terms and Synonyms” section on page 6-2. Your suggestion is subject to the approval of the business administrator.
• You can also create a profile keyword by adding it at any time to the Other Credentials and Areas of Expertise content area in the Background tab of the Profile page. For more information, see Other Credentials and Areas of Expertise, page 3-29.
When this keyword is present in your Other Credentials and Areas of Expertise content area, Cisco Pulse can detect it during a Pulse Locator search of public profiles for the associated term. Also, other users can view it in your full public profile, which can be accessed from the Pulse Locator search results.
Profile keywords do not appear in My Top Tags or All Top Tags.
Related Topics
• Pulse Tags, page 4-1
• Profile Tags, page 4-2
• Understanding How Tags Factor Into Pulse Locator Search Results, page 4-3
• Supported Special Characters, page 4-4
Understanding How Tags Factor Into Pulse Locator Search ResultsWhen you perform a Pulse Locator search on a term, Cisco Pulse searches the Pulse Index for users who are identified through Pulse tags and analysis, and public profiles for users with self-declared profile tags and keywords. Cisco Pulse gives a higher rating to users found in the Pulse Index search than to users found in the profile search and presents them accordingly in the search results.
Tip If you use Microsoft Outlook 2003 or 2007 as your email application, you can ensure that Cisco Pulse tags your emails by disabling encryption in Microsoft Outlook, then restarting the application.
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If a term is attached to you by both Cisco Pulse (Pulse tag) and yourself (profile tag), your Pulse Locator rating for a search on the associated term is based on the Pulse tag.
Related Topics
• Pulse Tags, page 4-1
• Profile Tags, page 4-2
• Profile Keywords, page 4-3
• Supported Special Characters, page 4-4
Supported Special CharactersTable 4-1 outlines the special characters that Cisco Pulse supports when tagging Pulse Vocabulary terms in content shared across the network. Table 4-2 outlines a few more supported special characters that require additional explanation.
Cisco Pulse tags Pulse Vocabulary terms that contain the special characters shown in Table 4-2 at the beginning or middle of the term. It does not tag terms with these special characters at the end of the term. Table 4-2 provides examples of terms containing the special characters that Cisco does and does not tag.
• Understanding How Tags Factor Into Pulse Locator Search Results, page 4-3
Viewing TagsThis topic explains how you can view your Pulse tags.
• Viewing Tags in the Tag Navigator Gadget, page 4-5
• Viewing the Status of Your Pulse Tags, page 4-7
• Viewing Tag Details, page 4-7
Viewing Tags in the Tag Navigator GadgetThe Tag Navigator gadget, which appears in your Home page, is a means through which Cisco Pulse can display these views of your Pulse tags:
• All Top Tags—A summary of the top 20 most popular Pulse tags found in content shared by all users across the network in a specified timeframe.
• My Top Tags—A summary of the top 20 most popular Pulse tags found in content you shared across the network and profile tags that you added to your public profile in a specified timeframe.
For more information on tag clouds, see the “Understanding Conventions Used in the Tag Clouds” section on page 4-7. Figure 4-1 shows a sample Tag Navigator gadget.
Figure 4-1 Sample Tag Navigator Gadget—Viewing Tags
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Table 4-3 describes the elements of the Tag Navigator views.
Related Topics
• Viewing Tag Details, page 4-7
Table 4-3 Tag Navigator Gadget Elements
Elements Description
View drop-down list By default, the Tag Navigator displays All Top Tags. To specify that the Tag Navigator displays My Top Tags instead, from the View drop-down list, choose My Top Tags.
Timeframe drop-down list
By default, the Tag Navigator displays a summary of tags discovered in the past day (from the present time, rounded off to the previous hour, to 24 hours earlier). For example, if you view the Tag Navigator at 2:45 pm, the displayed tags are from 2 pm today to 2 pm yesterday. To change this timeframe, from the Timeframe drop-down list, choose one of these options:
• Past Week—From the present time, rounded off to the previous hour, to 1 week earlier.
• Past Month—From the present time, rounded off to the previous hour, to 30 days earlier.
• Past 3 Months—From the present time, rounded off to the previous hour, to 90 days earlier.
• Past 6 Months—From the present time, rounded off to the previous hour, to 180 days earlier.
Note If you request data for a longer timeframe than Cisco Pulse has been running or a user has been part of Cisco Pulse, the system displays all of the data it has for that timeframe. For example, if Cisco Pulse has been running for 4 months and you request data for the past 6 months, Cisco Pulse displays data for the 4 months.
Content area Displays one of these views as determined by the View drop-down list:
• All Top Tags
• My Top Tags
Left-click a tag to perform these tasks:
• View the synonyms associated with the term. For more information, see the “Viewing Tag Details” section on page 4-7.
• Perform a Pulse Locator search on the term to find people with experience with the term and related documents and videos. For more information, see the “Finding Expertise and Related Information” section on page 4-22.
• Change the status of the tag. For example, you can change the status of a Pulse tag from Discovered to In Profile or Ignored. For more information, see the “Changing Tag Status from the Tag Navigator Gadget” section on page 4-16.
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Understanding Conventions Used in the Tag Clouds
The tags that appear in My Top Tags or All Top Tags use these conventions:
• The larger the tag appears, the greater the amount of activity with the tag during the specified timeframe.
• Hovering your cursor over a tag highlights it. This feature is useful in distinguishing one-word tags from multiple-word tags.
• My Top Tags and All Top Tags display tags that are normalized, which means Cisco Pulse reduces each term in the Pulse Vocabulary, along with its synonyms, to one term that represents all term variations. Cisco Pulse uses the root term, or the term that is defined in the Term column of the Pulse Vocabulary, as the normalized term. For example, the Pulse Vocabulary includes the root term “Cisco Unified Communications Manager” along with its synonyms “Unified CM” and “UCM.” If Cisco Pulse discovers “Unified CM” and “UCM” in a few of your recently sent emails, My Top Tags displays the root term “Cisco Unified Communications Manager.
Related Topics
• Viewing Tags in the Tag Navigator Gadget, page 4-5
Viewing the Status of Your Pulse TagsFor complete information on viewing the status your Pulse tags, as well as changing their status, see the “Changing Pulse Tag Status from My Tags Page” section on page 4-17.
Viewing Tag DetailsYou can display related terms for a tag from these locations:
• My Top Tags or All Top Tags in the Tag Navigator gadget in the Home page.
• Most Recent Profile Tags content area in these locations:
– Profile gadget in the Home page.
– Profile page.
– Full public profiles, which you can access from the Pulse Locator search results page.
• The In Profile, Discovered, and Ignored Tags tables in My Tags page.
The Pulse Dictionary displays the root term and any synonyms defined for a term in the Pulse Vocabulary and allows you to suggest up to five synonyms for that term. The synonyms that you suggest must adhere to rules described in the “User-Suggested Terms and Synonyms” section on page 6-2.
Suggested synonyms are subject to the approval of the business administrator.
Procedure
To view tag details:
Step 1 In any of the locations described in this topic, left-click on a tag and from the menu that appears, choose View Pulse Tag Details.
Figure 4-2 shows how to view tag details from a sample My Top Tags.
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Figure 4-2 Sample My Top Tags—Selecting View Pulse Tag Details
The Pulse Dictionary appears, displaying the root term and the synonyms defined for a term as shown in Figure 4-3.
Figure 4-3 Sample My Top Tags—Displaying Related Terms
Step 2 You can optionally suggest up to five synonyms separated by a comma (,), then click Submit.
The synonyms that you suggest must adhere to rules described in the ““User-Suggested Terms and Synonyms” section on page 6-2.
Step 3 When you are finished, click Close.
Related Topics
• Viewing Tags in the Tag Navigator Gadget, page 4-5
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Managing TagsThis topic describes features that enable you to manage your Pulse tags.
• Adding a Profile Tag, page 4-9
• Changing the Status of Pulse Tags, page 4-14
Adding a Profile TagYou can add tags to your public profile from these locations:
• Adding a Profile Tag From the Tag Navigator, page 4-9
• Adding a Pulse Tag or Profile Keyword from the Profile Page, page 4-10
• Adding a Profile Tag From My Tags Page, page 4-13
Adding a Profile Tag From the Tag Navigator
You can add a Pulse tag displayed in My Top Tags or All Top Tags in the Tag Navigator gadget to your public profile. By taking this action, you declare to other users that you have experience with or interest in the term and are open to collaborating with them about this term.
Procedure
To add a tag to your public profile:
Step 1 In My Top Tags or All Top Tags in the Tag Navigator gadget, left-click on a tag and from the menu that appears, choose Add Pulse Tag to my Profile.
Figure 4-4 shows how to add a tag to a profile from My Top Tags.
Figure 4-4 Sample My Top Tags—Adding Pulse Tag to Profile
The Tag Navigator gadget updates with a message that verifies that the tag was added to your profile as shown in Figure 4-5.
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Figure 4-5 Sample My Top Tags—Verifying Tag Was Added to Profile
Step 2 Check the Most Recent Profile Tags content area in the Profile gadget, where you should see the new profile tag as shown in Figure 4-5.
Related Topics
• Adding a Pulse Tag or Profile Keyword from the Profile Page, page 4-10
• Adding a Profile Tag From My Tags Page, page 4-13
Adding a Pulse Tag or Profile Keyword from the Profile Page
In the Add a Pulse Tag to My Profile interface in the Summary tab of the Profile page, you can specify a term that you want to attach to yourself. You can specify a work-related term such as “collaboration” or a personal-interest term such as “cooking” or “hiking.”
The actions taken by Cisco Pulse depend on whether or not the term is currently in the Pulse Vocabulary. These are possible scenarios:
• If the term is currently in the Pulse Vocabulary, Cisco Pulse creates a profile tag and adds the tag to the Most Recent Profile Tags content area, which appears in these locations:
– Profile gadget in the Home page.
– Full and mini public profiles, which other users can access from the Pulse Locator search results page.
– Profile page.
When this tag is present in your public profile, Cisco Pulse can detect it during a Pulse Locator search of profiles for the associated term, and users who view your public profile can note that you have experience with or interest in the term.
Note After you create a profile tag, it can take up to 24 hours for the tag to be associated with you.
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• If the term is not currently in the Pulse Vocabulary, Cisco Pulse allows you to choose one of these options:
– You can add the term as a profile keyword to the Other Credentials and Areas of Expertise content area in the Background tab of the Profile page.
By taking this action, Cisco Pulse can detect the keyword during a Pulse Locator search of profiles for the associated term, and users who view your public profile can note that you have experience with or interest in the term.
Note After you create a profile keyword, it can take up to 24 hours for the keyword to be available for a Pulse Locator search of profiles.
– You can suggest the term for inclusion in the Pulse Vocabulary. Your suggestion is subject to the approval of the business administrator.
Note If your suggested term is approved by the business administrator, you can then add the Pulse tag to your public profile.
Procedure
To add a Pulse tag or profile keyword to your public profile:
Step 1 In the Add a Pulse Tag to My Profile interface, enter a term, then click Add.
You can specify a maximum of 64 upper- or lower-case alphanumeric characters, and a maximum of 8 words.
If Cisco Pulse finds the term in the Pulse Vocabulary, it adds the associated tag to your public profile, and no further action is required.
If Cisco Pulse does not find the term in the Pulse Vocabulary, it prompts you to add the term as a profile keyword to the Other Credentials and Areas of Expertise content area or suggest the term for inclusion in the Pulse Vocabulary as shown Figure 4-6.
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Figure 4-6 Sample Profile Page—Adding a Term that Is Not in Pulse Vocabulary
Step 2 To add the term as a profile keyword, perform these substeps:
a. Click the associated link, which is shown in Figure 4-6.
The Background tab of the Profile page appears.
b. In the Other Credentials and Areas of Expertise content area, enter the profile keyword, then click Save as shown in Figure 4-7.
Figure 4-7 Sample Other Credentials and Areas of Expertise Content Area—Adding a Profile
Keyword
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Step 3 To suggest the term for inclusion in the Pulse Vocabulary, perform these substeps:
a. Click the associated link, which is shown in Figure 4-6.
The term that you suggest must adhere to rules described in the ““User-Suggested Terms and Synonyms” section on page 6-2.
The Pulse Dictionary - New Term dialog box appears, prompting you to add related terms (see Figure 4-8).
Figure 4-8 Pulse Dictionary Dialog Box
b. In the Related Terms field, enter up to five synonyms, each separated by a comma (,), then click Submit.
The synonyms that you suggest must adhere to rules described in the ““User-Suggested Terms and Synonyms” section on page 6-2.
Your suggestions are subject to the approval of the business administrator, who manages the Pulse Vocabulary. If the administrator approves your term, it is added to the vocabulary, and Cisco Pulse starts to attach users to it.
c. To close the dialog box, click either the Close icon (X) in the upper right corner or the Close link.
Related Topics
• Adding a Profile Tag From the Tag Navigator, page 4-9
• Adding a Profile Tag From My Tags Page, page 4-13
Adding a Profile Tag From My Tags Page
My Tags page allows you to view the Pulse tags attached to you by these sources:
• Cisco Pulse—These tags have the status of Discovered.
• Yourself—These tags are profile tags and have the status of In Profile.
You can also view any Pulse tags that you detached from yourself by changing the status of the tag to Ignored.
From My Tags page, you can also change the status of your Pulse tags with the status of Discovered or Ignored to In Profile. By taking this action, you are adding a profile tag to your public profile. For complete information on My Tags page and changing the status of your Pulse tags, see the “Changing Pulse Tag Status from My Tags Page” section on page 4-17.
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Related Topics
• Adding a Profile Tag From the Tag Navigator, page 4-9
• Adding a Pulse Tag or Profile Keyword from the Profile Page, page 4-10
Changing the Status of Pulse TagsThese topics discuss the status of your Pulse tags and how you can change the status from these locations:
• Understanding the Pulse Tag Statuses, page 4-14
• Changing Pulse Tag Status from the Most Recent Profile Tags Content Area, page 4-15
• Changing Tag Status from the Tag Navigator Gadget, page 4-16
• Changing Pulse Tag Status from My Tags Page, page 4-17
Understanding the Pulse Tag Statuses
Each Pulse tag that appears in My Top Tags and All Top Tags of the Tag Navigator has a status assigned to it. Table 4-4 outlines each tag status and its characteristics.
By performing certain tasks, you inherently change the status of a tag. For example, if you add a Pulse tag from My Top Tags to your public profile, you change the status of the tag from Discovered to In Profile. Alternatively, if you add a Pulse tag to your public profile using the Add a Pulse Tag to My Profile interface in the Summary tab of the Profile page, the tag is automatically assigned the In Profile status.
Table 4-4 Pulse Tag Statuses
Tag Status Description
Tag Appears in Your Public Profile?
Tag Appears in Your Tag Navigator?
You Are Potential Expertise Provider In Pulse Locator Search Results?
In Profile You attached this Pulse tag to yourself by adding it to your public profile. This tag is also known as a profile tag.
Yes Yes Yes
Discovered Cisco Pulse discovered this Pulse tag in content you shared across the network.
No Yes Yes
Ignored You detached this Pulse tag from yourself by changing the status to Ignored.
No No No. Changing the status of a Pulse tag to ignored prevents Cisco Pulse from tagging this term in content you share across the network and from being identified as a potential expertise provider in Pulse Locator search results.
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At any time, you can change the status of a Pulse tag from these locations:
• The Most Recent Profile Tags content area, which appears in these locations:
– Profile gadget in the Home page.
– Profile page.
• My Top Tags and All Top Tags in the Tag Navigator gadget in the Home page.
• My Tags page.
Related Topics
• Changing Pulse Tag Status from the Most Recent Profile Tags Content Area, page 4-15
• Changing Tag Status from the Tag Navigator Gadget, page 4-16
• Changing Pulse Tag Status from My Tags Page, page 4-17
Changing Pulse Tag Status from the Most Recent Profile Tags Content Area
You can take these actions on the Pulse tags in the Most Recent Profile Tags content area in the Profile gadget in the Home and the Profile page:
• Remove the tag from your public profile
• Ignore the tag
By removing the tag from your public profile, you are changing the status of the tag from In Profile to Discovered. Other users can no longer see this tag in your public profile, and the Pulse Locator can no longer detect this tag during a profile search for the associated term.
By ignoring the tag, you are changing the status from In Profile to Ignored. Other users can no longer see this tag in your public profile, the tag no longer appears in My Top Tags in your Tag Navigator, and Cisco Pulse no longer tags this term in content you share across the network.
Procedure
To change the status of a Pulse tag with the current status of In Profile:
Step 1 In the Most Recent Profile Tags content area, left-click a tag and from the menu that appears, choose either Remove Pulse Tag from my Profile or Ignore Pulse Tag.
Figure 4-9 shows a sample Most Recent Profile Tags content area in the Profile gadget of the Home page, from which the Remove Pulse Tag from my Profile option is selected.
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Figure 4-9 Sample Most Recent Profile Tags—Changing the Tag Status
A message displays, indicating whether or not the action was successfully taken. The system removes the tag from the Most Recent Profile Tags area.
Related Topics
• Understanding the Pulse Tag Statuses, page 4-14
• Changing Tag Status from the Tag Navigator Gadget, page 4-16
• Changing Pulse Tag Status from My Tags Page, page 4-17
Changing Tag Status from the Tag Navigator Gadget
You can change the status of Pulse tags in All Top Tags, and Pulse and profile tags in My Top Tags. You can access both tag clouds in the Tag Navigator gadget of the Home page.
Cisco Pulse senses the current status of each tag in the Tag Navigator, and if you left-click on the tag, a menu displays the appropriate options. For example, a Pulse tag in My Top Tags might have the Discovered status, and the available options are Add Pulse Tag to my Profile and Ignore Pulse Tag.
By choosing the Add Pulse Tag to my Profile option, you are changing the status of the tag from Discovered to In Profile, which means that the tag is added to your public profile where other users can view it. Also, the Pulse Locator can detect it during a profile search for the associated term.
By choosing the Ignore Pulse Tag option, you are changing the status of the tag from Discovered to Ignored, which means that the tag no longer appears in My Top Tags and All Top Tags. Also, Cisco Pulse can no longer tag the term in content you share across the network.
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Procedure
To change the status of a tag from the Tag Navigator gadget:
Step 1 In My Top Tags or All Top Tags, left-click a tag and from the menu that appears, choose the desired option.
Figure 4-10 shows a sample My Top Tags in the Tag Navigator gadget of the Home page, from which a tag is added to the public profile of the user, thereby changing the status from Discovered to In Profile.
Figure 4-10 Sample My Top Tags—Changing the Tag Status
A message displays, indicating whether or not the action was successfully taken. The system adds the tag to the Most Recent Profile Tags area.
Related Topics
• Understanding the Pulse Tag Statuses, page 4-14
• Changing Pulse Tag Status from the Most Recent Profile Tags Content Area, page 4-15
• Changing Pulse Tag Status from My Tags Page, page 4-17
Changing Pulse Tag Status from My Tags Page
My Tags page allows you to view the Pulse tags attached to you by these sources:
• Cisco Pulse—These tags have the status of Discovered.
• Yourself—These tags are profile tags and have the status of In Profile.
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You can also view any Pulse tags that you detached from yourself by changing the status of the tag to Ignored.
You can access My Tags page from these locations:
• From the Most Recent Profile Tags content area in the Profile gadget in the Home page, click View All My Tags.
• From the Most Recent Profile Tags content area in the Summary tab of the Profile page, click View All Tags.
• From the Summary or Background tabs of the Profile page, click the My Tags tab.
The Tag Status Overview appears as shown in Figure 4-11.
Figure 4-11 Sample My Tags Page—Tag Status Overview
From the Tag Status Overview page, you can click links to view your Pulse tags with the status of In Profile, Discovered, and Ignored as shown in Figure 4-12, Figure 4-13, and Figure 4-14, respectively. From these pages, you can also change the status of your Pulse tags.
Figure 4-12 Sample My Tags Page—Pulse Tags With In Profile Status
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Figure 4-13 Sample My Tags Page—Pulse Tags With Discovered Status
Figure 4-14 Sample My Tags Page—Pulse Tags With Ignored Status
Table 4-5 describes the elements of each My Tags page.
Table 4-5 My Tags Page Elements
Elements Description
Tag Status Overview
In Profile link (number) Displays the current number of Pulse tags with the status of In Profile. Click the In Profile link to view and change the status of these Pulse tags.
Discovered link (number) Displays the current number of Pulse tags with the status of Discovered. Click the Discovered link to view and change the status of these Pulse tags.
Ignored link (number) Displays the current number of Pulse tags with the status of Ignored. Click the Ignored link to view and change the status of these Pulse tags.
Pulse Tags with Status of In Profile, Discovered, and Ignored
Tag Status Overview link Click this link to return to the Tag Status Overview.
Row count Displays the number of rows currently shown and the total number of rows for the table.
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Procedure
To change the status of one or more Pulse tags from My Tags page:
Step 1 Access My Tags page from one of the locations described in this topic.
The Tag Status Overview appears as shown in Figure 4-15.
Number of rows per table By default, the system displays 10 rows for each page. To change the display to 20, 50, or 100 rows, use the drop-down arrow, then click Go.
Status definition Displays a definition of the In Profile, Discovered, and Ignored statuses.
Search field To narrow the list to tags that are comprised of a particular string, enter the string in the search field, then click the magnifying glass icon.
To return to the list in its entirety, remove the string specified for your previous search, then click the magnifying glass icon.
Pulse Tags column Displays the Pulse tags with the current status of In Profile, Discovered, or Ignored. You can left-click on a tag to perform these tasks:
• View the synonyms currently associated with the term. For more information, see the “Viewing Tag Details” section on page 4-7.
• Perform a Pulse Locator search on the term to find people with experience and related documents and videos. For more information, see the “Finding Expertise and Related Information” section on page 4-22.
• Change the status of the Pulse tag to In Profile, Discovered, or Ignored. This topic describes how to perform this task.
Display Status column Displays the status currently assigned to a tag. These are the valid values:
• In Profile
• Discovered
• Ignored
Date Added column Displays the date that the status of the Pulse tag last changed.
Page count Displays the page number currently showing and the total number of pages for the table.
Paging buttons To move through the pages, click the first and last page buttons or the previous or next page buttons as desired.
Table 4-5 My Tags Page Elements (continued)
Elements Description
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Figure 4-15 Sample My Tags Page—Tag Status Overview
Step 2 Click the In Profile, Discovered, or Ignored link to access the Pulse tags with the desired status.
For example, if you clicked the Discovered link, the Pulse tags with the Discovered status appear as shown in Figure 4-16.
Figure 4-16 Sample My Tags Page—Pulse Tags With Discovered Status
Step 3 If your list of tags is lengthy, use these features to find a particular tag:
a. To increase the number of rows displayed on the page, use the drop-down arrow in the upper right corner of the page, then click Go.
b. To move through the pages, click the first and last page buttons or the previous or next page buttons in the bottom right corner of the page.
c. To narrow the list down to one tag, or all tags that contain particular string, enter the string in the search field in the upper right corner of the page, then click the magnifying glass icon.
To return to the list in its entirety, remove the string that you specified in your previous search, then click the magnifying glass icon.
Step 4 After you have located the desired tag, left-click the tag in the Pulse Tags column.
From the menu that appears, choose the desired option. For example, if you want to add the tag to your public profile, click Add Pulse Tag to my Profile as shown in Figure 4-17.
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Figure 4-17 Sample My Tags Page—Changing Status to In Profile
The status bar at the bottom of the table displays the status of the change. For example, if you changed the status of a tag from Discovered to In Profile, the tag is moved from the Discovered Tags page to the In Profile Tags page.
Step 5 Repeat Step 2 through Step 4 for each tag status that you want to update.
Related Topics
• Understanding the Pulse Tag Statuses, page 4-14
• Changing Pulse Tag Status from the Most Recent Profile Tags Content Area, page 4-15
• Changing Tag Status from the Tag Navigator Gadget, page 4-16
Finding Expertise and Related InformationFor any tag in these locations, you can search for expertise providers and related information, which includes videos and documents:
• My Top Tags or All Top Tags in the Tag Navigator gadget in your Home page.
• Most Recent Profile Tags content area, which appears in these locations:
– Profile gadget in the Home page.
– Profile page.
– Full public profiles, which you can access from the Pulse Locator search results page.
• The In Profile, Discovered, and Ignored Tags tables in My Tags page.
When you perform a search on a specified tag, Cisco Pulse also locates the associated term in the Pulse Vocabulary. It allows you to view the synonyms associated with the term in the Pulse Dictionary and suggest up to five synonyms for that term. The synonyms that you suggest must adhere to rules described in the “User-Suggested Terms and Synonyms” section on page 6-2. Suggested synonyms are subject to the approval of the business administrator.
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Procedure
To find expertise providers and related information for a tag:
Step 1 In one of the locations described in this topic, left-click a tag and from the menu that appears, choose Find Expertise and Related Information.
Figure 4-18 shows how to search for expertise providers and related information from a sample Profile page.
Figure 4-18 Sample Profile Page—Selecting Find Expertise and Related Information
The Pulse Locator search results page appears with a summary immediately below the Pulse Locator search interface as shown in Figure 4-19.
Figure 4-19 Sample Search Results Page—Displaying Summary and Search Results
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Step 2 To view synonyms defined for the associated term, perform these substeps:
a. Click the tag link in the search results summary as shown in Figure 4-20.
Figure 4-20 Sample Search Results Page—Clicking the Tag Link
The Pulse Dictionary – Existing Term dialog box appears, displaying the root term and the synonyms defined for the term as shown in Figure 4-21.
Figure 4-21 Sample Search Results Page—Viewing the Pulse Dictionary
b. You can optionally suggest up to five synonyms separated by a comma (,), then click Save.
The synonyms that you suggest must adhere to rules described in the ““User-Suggested Terms and Synonyms” section on page 6-2.
c. When you are finished, click Close.
Step 3 For complete information on understanding and taking action with your search results, see the “Understanding the Search Results” section on page 5-6.
