Managing the data center from a single pane of glass

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Managing the data center from a single pane of glass BB2677Steve Wibrew / June 13, 2013

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3

My background

TitleStrategy and Portfolio LeadIT Management and Automation

IT industry experience• Senior Solution Architect for Data Center

Services• Service Delivery Manager• IT Management Operations Lead• IT Technical Support Consultant

Current responsibilitiesTS Consulting WW lead for the design of consulting based services that help our customers manage and operate their IT systems and data center facilities more effectively.

Name Steve Wibrew

E-mail [email protected]

Years at HP 37 (Digital, Compaq, EDS, HP)


The need for converged management

Managing the data center from a single pane of glass Agenda• Challenges and opportunities• Data center facilities management • Converged infrastructure management• Service management• Integrated management vision• Transformation journey• Organizational outcomes


Reality of today’s legacy data center

Consistent difficulties include:• Aging facilities• Siloed and complex IT • Escalating energy and operating costs• Readiness for cloud, big data, mobility• Managing capacity constraints• Knowing what’s connected to what• Improving capital resource efficiency• Managing change and best practices• Complying with audits• Financial modeling and analysis• Managing data center carbon footprint


Business requires IT to improve the organization’s speed, agility, and financial management, but with the majority of resources allocated to ongoing IT operations, there’s little room for innovation.

Resources sorely needed to meet business demands are going to IT operations

30% 70%IT resources fornew projects

Ongoing IT operations


Meeting business goals and KPIs is non-negotiable • Enterprise and government

organizations that own data centers – reduce operational cost– faster time-to-market

• Co-lo data center providers service availability and quality– capacity management– security

• Cloud service provider– time-to-deliver– capacity management– OPEX management

Execute systematicallyIT executive scorecard: strategy, planning, and governance

Build faster

Operate simply

Secure proactively

Store efficiently

Analyze in real time

Application lifecyclemanagement

Operations andcloud management

Security and risk management

Informationmanagement

Businessanalytics


BusinessEconomyCompetitionGrowth strategyGlobalizationM&A

ITInformation explosionIT complexityCloudConverged infrastructureVirtualizationHigh densitySecurity and continuity Unified communications

Common GoalsPerformance vs cost Reliability & qualityAgility & efficiency

Facilities/Real EstateCustom vs. industrialLong term ROI Power and coolingLocationAging facilitiesRegulationsGreen

IT and facilities moving on separate operational paths


The need for change in how you manage IT

Siloed implementations raise common issues Drivers for the adoption of converged

management Costly complexity• Tools selection without proper planning • Facilities or IT-only driven initiatives• Multiple IT and facility monitoring and management

tools in use

Lack of integration• Need to configure, customize, and integrate DCIM • Need to integrate data center management with service

management

Lack of adaption• Siloed IT and facilities organizations• Skills gap across IT infrastructure, facilities and

operations


Bridging the operations gap between IT & facilitiesDatacenter infrastructure management (DCIM) encompasses technology and services to manage, optimize, and plan for resources in datacenters, including IT hardware, power, cooling, and physical space. Access to these resources often requires input and coordination between the facilities organization and the IT organization to create a holistic view of the datacenter.

(IDC Worldwide DCIM 2012-2016 Forecast, December 2012)

Data Center Infrastructure Management (DCIM)

Inventory and discovery

Data collection

Alerts

Maintenance and change control

Monitoring and dashboard

Control

ModellingTrend analysis

Actual power planning and capacity

Workload modelling

Network capacity modelling

IT Management tool integration


The need for converged management • When organizations manage their IT and

facilities they often struggle to optimize and drive efficiency

• Organizations implement management tools hoping to reap great benefits

• But often the tools fail to deliver as intended because they do not support the overall operational processes and workflows

• The result: disparate tools and bloated processes drive costs and risk into the operational environment

• Organizations should analyze their operational processes and workflows first then select the tools

• IT operations must evolve as the IT architecture converges

• Integration is the key, allowing for management from a single pane of glass

Facilities

IT infrastructure

DCIM

Converged management

People & processService delivery ITS

M


Integrating the elements: Facilities managementInfrastructure managementService management


What needs to be managed

Data center facilities

Traditional

Modular Co-lo or managed

Container/PODs

White room

Data center

Building

Floor loading, power, cooling, air flow

Fire detection & protection

HVAC

Network & comms

UPS

Power Grids

Security & access control

Maintenance providers

Electrical power distribution

Capacity

AvailabilityChange

BMS


Manage from anywhere

How facilities are managed

•What’s on the raised floor•What's in the rack•How power is connected•How SANs are connected•How LANs are connected•Know the thermal profile of the DC•Monitor consumption – power – cooling – space - network•Monitor events•Monitor security


Converged management architectureInfrastructure management

CI management platforms

Server Network Rack PowerStorage

Backup

On-lineArchiveBlades, Rack, Hyperscale

Fibre Channel

Ethernet, FC, iSCSI & NFS

Intelligent infrastructure

Servermanagement

Storagemanagement

Networkmanagement

Local DCIMChassis and Rack


Converged management enables collaboration and automation

• Software defined• Collaborative template based• Best practices – every time

Separate IT mgmt. tools force lengthy, manual, error-prone processes

• Separate tools & policies• Time consuming, error prone• Complicated workflows

Integrated infrastructure managementVirtualization & cloud change everything

Power Mgt Templates

Server Templates

StorageVolumeTemplates

NetworkConnectionTemplatesServer

configuration

GUI

Storageconfiguration

GUI

Networkconfiguration

GUI

Applicationinstallation

GUI

Server Storage

Network Power

CI Profiles & Templates


Managing what’s running on the infrastructureIT operations management• Virtualization Hypervisors• CPU, Memory, I/O performance• Operating system instances and their processes• Backup, recovery, archiving, journaling • Middleware• Databases instances • Standard applications• Custom applications• Scheduled tasks and batch• Resource allocation• Security and compliance


Service management Aligned to ITIL V3


Converged storage

Convergedservers

Convergednetwork

CI storage management

CI blade controllerin chassis power

CI network manager

Data Center Facility(s)

Converged controller

OS and Hypervisors Windows Linux HyperV VMware KVM

Middleware and database

Application monitoring and operations

Business alignment goals service levels KPIs performance dashboards admin single view asset management IT billing

CMDB service manager process management operations management orchestration

Presentation layer end user exec. management single view

End-to-end management context


It’s all about integration


A holistic data center operations view forms the foundation for converged management Converged management

Business services

Application InfrastructureManagement

Service management

IT infrastructure +Facilities +Service management = Converged management

ServersStorageNetworking

Facilities


Data center units

What needs to be managed: the data center factory Integrated management vision

Business units

Facilities

IT services Orchestration

Apps

Middleware and DB

OSNetwork

Storage

Servers

Business Services

Supply

Demand


Converged management framework gives structure to your CM implementations

The framework

Organization

Business goals

Systems

ProcessesConvergedManagementframework

• Growth• Profitability• Market

share

• Change management• Energy management• Asset management

• Functions• Roles• Interfaces

• CMDB• Monitoring &

management• Reporting


Service Operations

The IT Factory Production Line

IT services ordered from a catalogue. Produced by fully integrated processes and automated workflows


Functional view of a typical solutionConsider the functional requirements

Presentation

Analysis Monitoring

Aggregation Control

Sensing

Business functions

Technical functions


Many functional domains to consider

Rentech Solutions

LCC Comment. If you need to change something in this table, there is a version of this in the backup slides next to the original. To resize and place in the presentation the image was right clicked and saved as a picture so as to keep the formating and placed into the slide as a complete image.


The journey


Move forward at your own pace and preference

Transformation journey


Your route to converged managementA roadmap aligned to your business needs of IT

Vision Goals Strategy Status now

Gap analysis

Tactical plan

Design

Deploy Improv

e

IntegratedCMDBs

Integratedmonitor

Integrated powermanagement

Integratedservicemanagement

Integratedreporting

Integratedchange

Singleview

Serviceautomation

Full orchestration


Organizational outcomes

Benefits of converged management • Reporting in (near) real-time• Greater agility in change

management• Plan change with greater confidence• Improved time to market• Improved utilization of facilities –

reduces costs• Potential to avoid or delay facilities

capital expenses• The ability to charge based on

consumption• Ability to incentivize IT to manage

their power consumption

What you should demand


Click icon to add picture

Organizational outcomes

Evolution of IT operations

• Frameworks and methodologies become increasingly important

• People and their roles will develop to meet the evolving way in which IT is managed

– Think composer of IT

– Think conductor of IT

• Move from operate to more creative roles

• Management of change is business as usual

What you should consider


HP converged management services

Strategy Roadmap

Implement

Design Operate Evolve

Plan Build Operate

HP can help you plan, design, integrate and implement a total converged infrastructure, facilities and management solution aligned to your organizational goals and processes.


Making people, process, and technology work

Many reasons to work with HP data center consultants

Full transformation

lifecycle

Services innovation

Practical experience

TransformationExperience Workshops

CloudStart, CloudSystem enablement services

Data center, converged infrastructurecapabilities


Summary

In conclusion:• Take a holistic approach • Converge management and

operations as technology converges• Get everyone synchronized and build

consensus• Processes before functionality• Functionality before tools• Think continuous evolution not

revolution

Data center operational frameworks


For more information

Attend these sessions

TB2193 Data center infrastructure management:HP's approach to capacity planning and

power

Visit these demos

Converged infrastructure Transformation experience workshop

After the event

• Contact your sales rep

Your feedback is important to us. Please take a few minutes to complete the session survey.


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Managing the data center from a single pane of glass

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