Managing VolunteersCatriona Maclay & Olly Offord
Volunteers – why bother?
Volunteering……
• Does cost you something• Does not mean that people have the
appropriate skills• Should be carefully matched to the task in
hand
Motivation & Recruitment
• To feel good• To help their community• Because it’s interesting & stimulating
Getting commitment
• Introduce hurdles• Give them some opportunities to prove
themselves• Model a professional relationship• Be honest and transparent with them about
why it matters
Keeping peopleengaged
• Good communications• Being listened to – feeling that they can give
feedback• Social events / feeling like they are part of
something• Rewards & recognition• Progression & diversity of opportunities