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1TenStep Project Management Process Copyright 2011 TenStep, Inc
M anag ing Sm a l l P r o je ct sTom Mochal
President, TenStep, Inc
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2TenStep Project Management Process Copyright 2011 TenStep, Inc
P ro jec t S i z i ng Level of effort determines how much project
management structure to apply
Small projects do not need much structure
Medium projects need more structure
Large projects need a lot of structure Primary indicator is estimated hours of effort
Guidelines set by the organization
Project manager will ultimately make decision
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3TenStep Project Management Process Copyright 2011 TenStep, Inc
La rge P ro j ec t s More rigor and structure needed to be successful
Formal, pre-defined project management processes
Additional templates
Greater than 2500 effort hours
Examples
New computer application
Manufacturing a new product
Upgrading the phone system throughout an organization
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4TenStep Project Management Process Copyright 2011 TenStep, Inc
Sm a l l P ro j ec t s Simple processes and guidelines
Few templates
Up to approximately 250 effort hours
Examples
Updating a college class
Creating new employee orientation
Yearly financial close
Management research
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5TenStep Project Management Process Copyright 2011 TenStep, Inc
P lann ing fo r Sm a l l P ro j ec t s Service requests (replaces charter/scope statement)
Schedule / task list
Simple budget
Project Management Plan? No
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6TenStep Project Management Process Copyright 2011 TenStep, Inc
De f ine t he Se rv ic e R eques t Deliverable(s)
When are you done?
Duration / due date
Budget (if any)
Potential problems (risks)
Roles
Sponsor the person asking you for the work
Stakeholders other people interested
Document your understanding
Verify your understanding with your Sponsor
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Serv i ce R equ es t Fo rmService Request
Th is sec t ion to be comple ted by the requ esto r .SERVICE REQUEST NUMBER: DATE SUBMITTED: PRIORI TY (H/ M/ L):
Requestor Name: Project/Application Name:
Scope Statement/Description of R equest:
Reason for Request/Business B enefit:
Th is se c t i on t o be com p l e t ed by t h e wo rk l o ad m anage r .Assigned To: Date Assigned:
Skills Needed:
Estimated Effort Hours, Cost, and Duration:
Constraints:
Dependencies:
Assumptions:
Risks:
Approva l Sec t ionCustomer Approval to Begin Work : DATE:
Customer Approval to Move Work to Production Status: DATE:
Cu st om er A ppro val Th at W or k Has B een S ucc es sfu lly Com plet ed: DA TE:
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S im p l e S chedu le / Task L i st Describes how the project will be completed
Activities
People
Estimated effort, start and end date
Dependencies
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9TenStep Project Management Process Copyright 2011 TenStep, Inc
S im p l e S chedu le / Task L i stLine # Activity
Deliverable
(optional) Who Start Date End Date Dependencies Status
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10TenStep Project Management Process Copyright 2011 TenStep, Inc
Es t im a te Cos t Should be straightforward for small projects
Maybe dont have budget
Labor and non-labor
If there are cost concerns, address them now
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11TenStep Project Management Process Copyright 2011 TenStep, Inc
M anag ing Sm a l l P r o je ct s Managing schedule / task list
Resolve problems
Manage the scope of work
Communicate proactively
Be aware of future problems
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12TenStep Project Management Process Copyright 2011 TenStep, Inc
M anage t he Task L i s t Keep the task list up to date to be successful
Managing the task list means that you understand
The work to be completed
Who is assigned to complete the work
When the work is due The dependencies
etc
Whats in the task list gets done
If it is not in the task list, dont work on it
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13TenStep Project Management Process Copyright 2011 TenStep, Inc
Techn iques Make sure team members know their assignments
Be clear on work to be done and person responsible
Validate team members understanding of work
Communicate
The activity
A description of the activity
Start date and end date
What they are creating Other resources, if any
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14TenStep Project Management Process Copyright 2011 TenStep, Inc
Tim e M anagem en t Te chn i ques Provides higher degree of control over what you do
Maybe not totalcontrol but greaterdegree of control
Control your day without letting your day control you
Cant give you more hours in a day, but helps you
complete the things that are most important
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15TenStep Project Management Process Copyright 2011 TenStep, Inc
Tim e M anagem en t Te chn i ques Create daily lists
Document follow-up items
Carry forward unfinished work
Keep track of due dates
Keep commitments reasonable
Keep a clean workspace
Keep current work close
Eliminate time wasters
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16TenStep Project Management Process Copyright 2011 TenStep, Inc
R eso lve P rob lem s Small projects usually have small problems
Impacts the progress of a project
Need to define a problem to resolve it
Use problem solving techniques if necessary
Dont procrastinate
Determine who can make decision
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17TenStep Project Management Process Copyright 2011 TenStep, Inc
M anage Change Proactively managing change is a key to success
Understand the work you have been asked to do
Recognize when the work changes
Ask for relief to compensate for any additional work
The sponsor must approve
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18TenStep Project Management Process Copyright 2011 TenStep, Inc
Com m un i c a te P roact iv e ly Proper communication leads to success
Poor communication results in frictions, frustrationand inefficiency
Includes all manner of communication
Status Reports and other reports Status meeting and other formal meetings
Emails
Phone calls
Ad-hoc meetings
Casual project related conversation
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19TenStep Project Management Process Copyright 2011 TenStep, Inc
Ongo ing Com m un i ca t ion Resource problems and impact
Schedule progress and risks of missing deadline
Actual spending and risk of going over estimates
Scope change requests, impact and resolution
Problems, alternatives, recommendations andresolution
Risks and risk activities
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20TenStep Project Management Process Copyright 2011 TenStep, Inc
B e Aw a re o f P o t en t ia l P r ob lem s Dont just focus on here-and-now
Think about the work on the near horizon
Try to foresee any potential problems
Solve the problems before they happen
By the way these are risks
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21TenStep Project Management Process Copyright 2011 TenStep, Inc
End ing the P ro je c t Gain agreement up-front on what it means to be
finished
Make sure expectations are in the Service Request
Validate that you have completed the work
Ask sponsor to approve the major deliverables
Ask sponsor to validate that the work is completed
Signature or confirmation email
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22TenStep Project Management Process Copyright 2011 TenStep, Inc
S u m m a r y Projects come in all shapes and sizes
Not everyone is a formal project manager
Project management practices scale up and down
All projects can be managed proactively
Small project requirements are minimal
Be organized
Understand expectations
Manage your time and your work Communicate proactively
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23TenStep Project Management Process Copyright 2011 TenStep, Inc
M ore I n f o rm a t ion TenStep, Inc.
Tom Mochal, President
877-536-8434
Contact us via the survey or email for:
Copy of the slide deck
Certificate of participation for 1 PDU
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