of 20
8/4/2019 Manila Pavilion Powerpoint
1/20
By:
Mark John AboChristian Dela Cruz
8/4/2019 Manila Pavilion Powerpoint
2/20
8/4/2019 Manila Pavilion Powerpoint
3/20
Objectives of the Training
At the end of the training period, traineeshould be able to:
To experience the actual housekeepingoperation in a hotel establishment.
To learn more of the different work areas of the
housekeeping department like guestrooms,public areas and the linen and laundry areas.
To perform the standard operating procedure ofthe hotel, especially of the housekeepingdepartment.
8/4/2019 Manila Pavilion Powerpoint
4/20
Definition of TermsCaddy
Carpet blower
Floor polisher
PerimeterPowder boy
Push broom
Public Area Attendant
Shampooing
Side Duties
Squeegee
Special Project (SP)
Stocking
Stripping(Guestroom)
Stripping (Public Area)
8/4/2019 Manila Pavilion Powerpoint
5/20
Chapter IICompany
Profile
8/4/2019 Manila Pavilion Powerpoint
6/20
Organizational chart of the Housekeeping Department of theManila Pavilion Hotel
Mr. Benny RosalesDirector of Rooms
Bong Vergara Robert Tan
Sonny Comia Ana Peralta
Mike Farin Ernie Villalon
Rod Sangle Leo Coronado
Romeo Trine Arnel Huit
Operations Supervisor
Mr. Arnold Cayanan
Asst. Exec.Housekeeper
Ms. Cherry Mejica
Exec. Housekeeper
Josie EstamoLinen and Laundry
Supervisor
Jeffrey Abcede
Michael Aranda
Alex Balangitan
Dean Bernal
Antonio Bernaldes
Arnaldo Busa
Verbo Cabada
John Leo Calahi
Melchor Felonia
Edgardo Lagrimas
Roland Loyola
Rolito Marcelo
Angelo Mercado
Rommel Natividad
Nestor Rodriguez
Amado Sanguisin
Ricardo Santiago
Conrado Santos
Ariel Tabarina
Carlo ValerosRoom Attendants
Alex Abellon
Joel Delantar
Mini Bar
Attendants
Malou Caayoan
Elen Liboon
Donato Alapar
Reynaldo Cualing
Noel Dionisio
Gil Ignacio
Armando Lozadas
Alejandro Oro
Anaceto Rabacal
Manuel Ortega
Marcial Sim
Public Area Attendant
Juliet Barrios
Edgardo Andal
Teresita GonzalesAdmin Housekeeping
Coordinator
Editha Asista
Myrna Reponte
Merly
Rodriguez
Marion TanaLinen &
Laundry
Attendants
8/4/2019 Manila Pavilion Powerpoint
7/20
MARIA OROSA STREET
Manila
Doctors
Hospital
Medical
Center
Manila
Times Plaza
KFC
Araullo
High
School
WHO
Headquarters
Ermita Police
Station
PhilAm
Life
Center
Building
Rizal
Park
Department
of Tourism
U. N. LRT
Station
Agrifina
Circle
Light Rail Transit Line 1
U
N
I
T
E
D
NA
T
I
O
N
S
A
V
E
Location Map Of Manila Pavilion Hotel
8/4/2019 Manila Pavilion Powerpoint
8/20
Chapter IIIHighlights of the Training
Trainees Experiences
8/4/2019 Manila Pavilion Powerpoint
9/20
8/4/2019 Manila Pavilion Powerpoint
10/20
Mr. Dela Cruz while stocking the trolleywith supplies
8/4/2019 Manila Pavilion Powerpoint
11/20
Mr. Abo while making-up the bed
8/4/2019 Manila Pavilion Powerpoint
12/20
Mr. Abo while while using the carpetcolor sprayer
8/4/2019 Manila Pavilion Powerpoint
13/20
Mr. Dela Cruz while setting-up thebathroom amenities
8/4/2019 Manila Pavilion Powerpoint
14/20
Mr. Abo while doing the tile groutcleaning
8/4/2019 Manila Pavilion Powerpoint
15/20
Mr. Dela Cruz while setting the tableamenities
8/4/2019 Manila Pavilion Powerpoint
16/20
Mr. Abo while doing the under bed
8/4/2019 Manila Pavilion Powerpoint
17/20
Mr. Dela Cruz while polishing thefloor
8/4/2019 Manila Pavilion Powerpoint
18/20
Mr. Abo as linen boy
Mr. Abo as a storekeeper
8/4/2019 Manila Pavilion Powerpoint
19/20
Chapter IV
Summary
Conclusions
Recommendation
8/4/2019 Manila Pavilion Powerpoint
20/20
thank you...