!
!!!!!!! Manitoba Family Services and Housing
!!
!Annual Report 2003-2004 !
!!!!!!!!!!!!!!!
!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"!#$%&'(!)$*&+,*)-.&!./!)(%!"&&0*,!1%2.$)!/.$!)(%!3%*$!4556758!-+!*9*-,*:,%!:3!'.&)*')-&;!)(%!#$%&'(!<*&;0*;%!=%$9-'%+!>..$?-&*).$@!4ABCAA8!D*$$3!=)$%%)@!E-&&-2%;@!FG!16>!8HI@!)%,%2(.&%!J458K!B8LC4B4MN!!!!!
! 6
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! 8
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! I
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A5!
!!!!!!!
AA!
PREFACE !REPORT STRUCTURE !Y(%!"&&0*,!1%2.$)!-+!.$;*&-[%?!-&!*''.$?*&'%!V-)(!)(%!W%2*$)O%&)!./!#*O-,3!=%$9-'%+!*&?!P.0+-&;!*22$.2$-*)-.&!+)$0')0$%!*+!+%)!.0)!-&!)(%!F*-&!a+)-O*)%+!./!ab2%&?-)0$%!./!)(%!R$.9-&'%!./!F*&-).:*!/.$!)(%!/-+'*,!3%*$!%&?-&;!F*$'(!6A@!4558N!!Y(%!$%2.$)!-&',0?%+!-&/.$O*)-.&!*)!)(%!F*-&!*&?!=0:C"22$.2$-*)-.&!,%9%,+!$%,*)%?!).!)(%!?%2*$)O%&)^+!.:d%')-9%+@!*')0*,!$%+0,)+@!/-&*&'-*,!2%$/.$O*&'%!*&?!9*$-*&'%+N!!"!/-9%C3%*$!*?d0+)%?!(-+).$-'*,!)*:,%!./!+)*//-&;!*&?!%b2%&?-)0$%+!-+!2$.9-?%?N!!S&!*??-)-.&@!%b2%&?-)0$%!*&?!$%9%&0%!9*$-*&'%!%b2,*&*)-.&+!*$%!2$.9-?%?N!!!VISION, MISSION, GOALS AND GUIDING PRINCIPLES
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PREFACE
A4!
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SUSTAINABLE DEVELOPMENT !!h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d%')-9%+N!!!#.$!%b*O2,%@!)(%!?%2*$)O%&)!-O2,%O%&)%?!*?O-&-+)$*)-9%!2$.'%?0$%+!).!$%?0'%!:.)(!)(%!'.&+0O2)-.&!*&?!%O-++-.&+!./!9%(-',%!/0%,+!*&?!).!O.$%!*')-9%,3!%&'.0$*;%!2..,!9%(-',%!0+%$+!).!$%/0%,!V-)(!%)(*&.,C:,%&?%?!;*+.,-&%!V(%$%9%$!*&?!V(%&%9%$!2.++-:,%N!!S&!*??-)-.&@!?0$-&;!)(%!4558!>.OO0)%$!>(*,,%&;%@!#*O-,3!=%$9-'%+!*&?!P.0+-&;!(*?!)(%!(-;(%+)!&0O:%$!./!2*$)-'-2*&)+!./!*,,!2$.9-&'-*,!?%2*$)O%&)+!*&?!)$*9%,%?!*!).)*,!./!M@IL6!X-,.O%)%$+!0+-&;!i;$%%&]!O.?%+!./!)$*&+2.$)*)-.&N!!!Y(%!?%2*$)O%&)!*,+.!%b'%,,%?!-&!)(%!*$%*!./!$%'3',-&;!$%&%V*:,%!$%+.0$'%+N!!S&!4556758@!)(%!F*&-).:*!W%9%,.2O%&)*,!>%&)$%!-&'$%*+%?!-)+!$%'3',%?!2.0&?*;%!:3!BNL!2%$!'%&)!/$.O!)(%!2$%9-.0+!3%*$!).!.9%$!8Z@555!2.0&?+!./!2$.?0')!*&?!$%'%-9%?!)(%!"V*$?!./!ab'%,,%&'%!/.$!1%'3',-&;!S&-)-*)-9%+!-&!Q0&%!4556N!!!!"&.)(%$!-O2.$)*&)!*?9*&'%!V*+!)(%!0)-,-)3!%//-'-%&'3!2$.;$*O!*?.2)%?!:3!)(%!F*&-).:*!P.0+-&;!"0)(.$-)3!JFP"KN!!Y(%!-&-)-*)-9%!+*V!%&%$;3C%//-'-%&)!O%*+0$%+!+0''%++/0,,3!-&'.$2.$*)%?!-&).!.&;.-&;!O.?%$&-[*)-.&!*&?!-O2$.9%O%&)!*')-9-)-%+!0&?%$)*X%&!*)!FP"!(.0+-&;!2$.d%')+N!!!Y($.0;(!-)+!2*$)-'-2*)-.&!.&!)($%%!-&)%$?%2*$)O%&)*,!V.$X-&;!;$.02+U!)(%!#-&*&'-*,!F*&*;%O%&)!E.$X-&;!D$.02e!)(%!>.?%!./!R$*')-'%!E.$X-&;!D$.02e!*&?!)(%!=0+)*-&*:-,-)3!1%2.$)-&;!E.$X-&;!D$.02@!)(%!?%2*$)O%&)!'.&)-&0%?!).!+022.$)!)(%!-&)%;$*)-.&!./!+0+)*-&*:,%!?%9%,.2O%&)!2$-&'-2,%+!*'$.++!;.9%$&O%&)!-&!4556758N!!!"+!*!+)$.&;!+022.$)%$!./!+0+)*-&*:,%!?%9%,.2O%&)!2$-&'-2,%+@!)(%!?%2*$)O%&)!V-,,!$%O*-&!*&!*')-9%!O%O:%$!./!)(%+%!V.$X-&;!;$.02+!)($.0;(!455875L!*&?!V-,,!'.&)-&0%!).!?%9%,.2!+)$*)%;-%+!*&?!2.,-'-%+!).!/*'-,-)*)%!)(%!-&)%;$*)-.&!./!+0+)*-&*:,%!?%9%,.2O%&)!2$-&'-2,%+!*&?!;0-?%,-&%+!-&).!-)+!.&;.-&;!*')-9-)-%+N!!!!
! AZ
YEAR AT A GLANCE !S&!4556758@!#*O-,3!=%$9-'%+!*&?!P.0+-&;!O*?%!'.&+-?%$*:,%!2$.;$%++!-&!*!&0O:%$!./!?-//%$%&)!2$.;$*O!*$%*+N!!"+!-&!2*+)!3%*$+@!)(%!?%2*$)O%&)!'.&)-&0%?!).!-O2,%O%&)!-&-)-*)-9%+!).!*?9*&'%!?%2*$)O%&)*,!;.*,+N!!Y(%!/.,,.V-&;!+%')-.&!2$.9-?%+!*!+0OO*$3!./!X%3!*')-9-)-%+!.9%$!)(%!2*+)!3%*$N!!!!!!
ommuy Service Delivery ! !Y.!*'(-%9%!)(-+!;.*,@!*!,.&;C)%$O@!O0,)-C/*'%)%?!*22$.*'(!).!*??$%++-&;!2.9%$)3!-+!$%\0-$%?N!!Y(%!?%2*$)O%&)]+!'.O2$%(%&+-9%!+)$*)%;3!*;*-&+)!2.9%$)3!-&',0?%+!)(%!2$.9-+-.&!./!-&'.O%!+022.$)+e!+*/%@!*//.$?*:,%!(.0+-&;e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
!! Y.!*++-+)!F*&-).:*&+!O.+)!-&!&%%?@!)(%!?%2*$)O%&)!(*+!2$.;$%++-9%,3!O*?%!-O2$.9%O%&)+!).!)(%!aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%!2$.;$*O!+-&'%!ABBB755@!-&'$%*+-&;!)(%!-&'.O%!,%9%,!./!2*$)-'-2*&)+!:.)(!?-$%'),3!:3!%&(*&'-&;!-&'.O%!*++-+)*&'%!$*)%+!*&?!-&?-$%'),3!:3!%b%O2)-&;!-&'.O%!/$.O!.)(%$!+.0$'%+N!!S&!4556758@!)(%!?%2*$)O%&)!'.&)-&0%?!).!:0-,?!.&!)(%+%!*'(-%9%O%&)+!:3U!!!
!"! #0,/-,,-&;!)(%!'.OO-)O%&)!).!/0,,3!$%+).$%!)(%!`*)-.&*,!>(-,?!G%&%/-)!=022,%O%&)!J`>G=K!).!*,,!
/*O-,-%+!.&!-&'.O%!*++-+)*&'%N!!a//%')-9%!Q*&0*$3!4558@!*,,!/*O-,-%+!.&!-&'.O%!*++-+)*&'%!V-)(!'(-,?$%&!0&?%$!AM!3%*$+!./!*;%!$%'%-9%?!)(%!`>G=!-&!-)+!%&)-$%)3N!!1%+).$-&;!)(%!`>G=!O%*&+!*,,.V-&;!jA6NZ!O-,,-.&!*&&0*,,3!).!/,.V!)($.0;(!).!F*&-).:*!/*O-,-%+!.&!-&'.O%!*++-+)*&'%N!!
!"! S&'$%*+-&;!:*+-'!-&'.O%!*++-+)*&'%!$*)%+!:3!j45!2%$!O.&)(!2%$!*?0,)!/.$!&.&C?-+*:,%?!+-&;,%!
*?0,)+!*&?!'(-,?,%++!'.02,%+!*&?!/.$!*,,!*?0,)+!-&!)(%!2%$+.&+!V-)(!?-+*:-,-)-%+!*&?!*;%?!'*)%;.$-%+@!%//%')-9%!Q*&0*$3!4558N!!Y(-+!'(*&;%!:%&%/-)%?!4Z@BAL!*?0,)+!*&?!-&'$%*+%?!)(%-$!-&'.O%!*++-+)*&'%!:3!j485!2%$!3%*$!2%$!2%$+.&N!!
!"! a//%')-9%!"2$-,!4556@!2%$+.&+!V-)(!?-+*:-,-)-%+!$%'%-9-&;!-&'.O%!*++-+)*&'%@!-&',0?-&;!'(-,?$%&@!
,-9-&;!-&!)(%!'.OO0&-)3!*&?!$%'%-9-&;!,0O2C+0O!2*3O%&)+!+0'(!*+!*&!-&(%$-)*&'%!.$!,-/%!-&+0$*&'%!+%)),%O%&)@!?-?!&.)!(*9%!)(%-$!:%&%/-)+!$%?0'%?!*+!,.&;!*+!)(%3!+%)!02!*!)$0+)!/0&?!/.$!)(%!20$'(*+%!./!%\0-2O%&)!.$!+%$9-'%+!).!-O2$.9%!)(%-$!\0*,-)3!./!,-/%N!!Y(%+%!)$0+)!/0&?+!'*&!*''0O0,*)%!02!).!*!,-/%)-O%!,-O-)!./!jA55@555!2%$!2%$+.&!V-)(!*!?-+*:-,-)3N!!Y(-+!&%V!2.,-'3!*,+.!/0,/-,,+!.&%!./!)(%!'.OO-)O%&)+!-&!18//".+*+M%,7$+)N""&"F0,+*(I0"=5(6+,-+0/"4*50*%@3"(,"9+70I+/+*3N!!!
!"! S&'$%*+-&;!:.*$?!*&?!$..O!$*)%+!:3!)V.!2%$!'%&)!/.$!-&?-9-?0*,+!$%\0-$-&;!'*$%!*&?!
+02%$9-+-.&!.$!,-9-&;!-&!$%+-?%&)-*,!'*$%!/*'-,-)-%+!J-&',0?-&;!*;%&'-%+!)(*)!2$.9-?%!$%+-?%&)-*,!+%$9-'%+!*&?!$%'%-9%!2%$!?-%O+!:*+%?!.&!)(%+%!$*)%+K!%//%')-9%!Q0,3!A@!4556N!!!
Goal � To reduce the depth, incidence and effects of low income
! AM
!!! S&!4556758@!-&'.O%!*++-+)*&'%!*&?!+022.$)!+%$9-'%+!V%$%!2$.9-?%?!).!*&!*9%$*;%!O.&)(,3!
'*+%,.*?!./!6A@88I!/.$!aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%e!A@AL5!/.$!F0&-'-2*,!"++-+)*&'%e!*&?!64@5BA!/.$!P%*,)(!=%$9-'%+!J-&',0?-&;!'(-,?$%&!-&!'*$%!*&?!2%$+.&+!V-)(!?-+*:-,-)-%+KN!
!!! S&!4556758@!S&'.O%!=022,%O%&)!:%&%/-)+!V%$%!2$.9-?%?!).!A4@Z8A!2%$+.&+!0&?%$!LL!R<h=!
JA5@445!0&?%$!)(%!=%&-.$!>.O2.&%&)!*&?!4@L4A!0&?%$!)(%!Q0&-.$!>.O2.&%&)Ke!*&?!A@AL6!/*O-,-%+!0&?%$!)(%!>(-,?!1%,*)%?!S&'.O%!=022.$)!R$.;$*O!J>1S=RKN!!
!!! S&!4556758@!)(%!*9%$*;%!&0O:%$!./!'(-,?$%&!+0:+-?-[%?!%*'(!/.0$CV%%X!$%2.$)-&;!2%$-.?!-&!)(%!
>(-,?!>*$%!=0:+-?3!R$.;$*O!V*+!AA@LIMN!!_/!)(-+!&0O:%$@!*&!*9%$*;%!./!4@8IB!J.$!4A!2%$!'%&)K!V%$%!'(-,?$%&!V(.+%!2*$%&)+!V%$%!+022.$)%?!:3!aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%N!
!!! S&!4556758!the Shelter Allowances For Elderly Renters (SAFER) program provided benefits to
3,076 elderly renters. The average monthly benefit paid to these households was $74.00. Under the Shelter Allowances For Family Renters (SAFFR) program, a total of 991 family renters received benefits during 2003/2004. The average monthly benefit for these households was $129.00.!
!!!
ommunity Service Delivery ! !R$.;$*O+!V(-'(!/.'0+!.&!%?0'*)-.&!*&?!)$*-&-&;!$%O*-&!X%3!-&!(%,2-&;!2%.2,%!*'(-%9%!;$%*)%$!+%,/C+0//-'-%&'3!*&?!-&?%2%&?%&'%N!!R$.;$*O+!./)%&!V.$X!:%+)!V(%&!)(%3!*$%!2$.9-?%?!-&!2*$)&%$+(-2!V-)(!)(%!'.OO0&-)3N!!!!
!! S&!4556758@!G0-,?-&;!S&?%2%&?%&'%!'.&)-&0%?!).!V.$X!).!?%9%,.2!%O2,.3O%&)C$%,*)%?!-&-)-*)-9%+!/.$!-&'.O%!*++-+)*&'%!2*$)-'-2*&)+@!2*$)&%$-&;!V-)(!;.9%$&O%&)@!:0+-&%++@!+%$9-'%!2$.9-?%$+!*&?!'.OO0&-)3C:*+%?!.$;*&-[*)-.&+N!!!
!"! S&!*??-)-.&@!)(%!G0-,?-&;!S&?%2%&?%&'%!1%+.0$'%!W-$%').$3!JGS1WK!:%'*O%!*9*-,*:,%!.&!)(%!
S&)%$&%)!J())2U77VVVN;.9NO:N'*7/+7:-$?KN!!!GS1W!2$.9-?%+!*!,-+)-&;!./!%?0'*)-.&!*&?!)$*-&-&;!.22.$)0&-)-%+!)(*)!*$%!*9*-,*:,%!).!-&'.O%!*++-+)*&'%!2*$)-'-2*&)+N!!Y(%!-&/.$O*)-.&!-+!*9*-,*:,%!-&!:.)(!a&;,-+(!*&?!#$%&'(N!!!
!!! aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%!JaS"K!*&?!F0&-'-2*,!"++-+)*&'%!*,+.!2$.9-?%!-&'%&)-9%+!/.$!
2*$)-'-2*&)+!).!.:)*-&!%O2,.3O%&)!:3!&.)!'.0&)-&;!*!'%$)*-&!2.$)-.&!./!)(%-$!%*$&-&;+!*+!-&'.O%N!!S&!4556758@!A6N8!2%$!'%&)!./!)(%!aS"!'*+%,.*?!O*?%!0+%!./!)(%!V.$X!-&'%&)-9%!2$.9-+-.&+N!!
!!! H.'*)-.&*,!1%(*:-,-)*)-.&!2$.;$*OO-&;!'.&)-&0%?!).!.//%$!*!V-?%!$*&;%!./!%O2,.3O%&)C/.'0+%?!
+%$9-'%+!).!*++-+)!2%$+.&+!V-)(!?-+*:-,-)-%+!*'(-%9%!;$%*)%$!+%,/C+0//-'-%&'3!*&?!-&?%2%&?%&'%N!!S&!4556758@!8@L4L!2%$+.&+!V-)(!?-+*:-,-)-%+!V%$%!2$.9-?%?!9.'*)-.&*,!+%$9-'%+@!./!V(-'(!A@IBZ!$%'%-9%?!)$*-&-&;!/0&?+!).!+022.$)!)(%-$!%?0'*)-.&!*&?!%O2,.3O%&)C$%,*)%?!2,*&+N!!
!!! S&!"0;0+)!4556@!/%?%$*,72$.9-&'-*,!*&?!)%$$-).$-*,!F-&-+)%$+!$%+2.&+-:,%!/.$!=.'-*,!=%$9-'%+!$%*'(%?!
*;$%%O%&)!-&!2$-&'-2,%!.&!*!&%V!F0,)-,*)%$*,!#$*O%V.$X!/.$!<*:.0$!F*$X%)!";$%%O%&)+!/.$!R%$+.&+!V-)(!W-+*:-,-)-%+!J<F"RWK!).!$%2,*'%!)(%!aO2,.3*:-,-)3!"++-+)*&'%!/.$!R%$+.&+!V-)(!W-+*:-,-)-%+!Ja"RWK!";$%%O%&)N!!
!!! S&!4556758@!F*&-).:*@!-&!2*$)&%$+(-2!V-)(!)(%!/%?%$*,!;.9%$&O%&)@!%O:*$X%?!.&!*&!%9*,0*)-.&!./!
a"RW!2$.;$*OO-&;!-&!.$?%$!).!*++%++!2$.;$*O!*&?!+%$9-'%!%//%')-9%&%++!-&!-O2$.9-&;!)(%!%O2,.3O%&)!+-)0*)-.&!./!2%$+.&+!V-)(!?-+*:-,-)-%+N!
!
Goal � To increase participation in the labour market and community
! AB
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b2*&?!+022.$)+!).!-&'$%*+%!*''%++-:-,-)3@!$%?0'%!:*$$-%$+@!*&?!(%,2!O*b-O-[%!)(%!-&?%2%&?%&'%!*&?!V%,,C:%-&;!./!2%$+.&+!V-)(!?-+*:-,-)-%+N!!!!!
!! #0&?-&;!V*+!-&'$%*+%?!/.$!)(%!>(-,?$%&]+!=2%'-*,!=%$9-'%+!J>==K!'.O2.&%&)!./!>(-,?$%&]+!R$.;$*O+!V(-'(!2$.9-?%+!+022.$)+!).!/*O-,-%+!V(.!(*9%!'(-,?$%&!V-)(!?%9%,.2O%&)*,!.$!2(3+-'*,!?-+*:-,-)-%+N!!Y(%+%!+022.$)+!(%,2!/*O-,-%+!O*-&)*-&!)(%-$!'(-,?$%&!-&!)(%-$!'.OO0&-)-%+!).!)(%!;$%*)%+)!%b)%&)!2.++-:,%!*&?!-&',0?%!$%+2-)%!'*$%@!'(-,?!?%9%,.2O%&)@!+0OO%$!+022.$)+@!%\0-2O%&)!*&?!+022,-%+@!)$*&+2.$)*)-.&!*++-+)*&'%!*&?!(.O%!*&?!9%(-',%!O.?-/-'*)-.&+N!!
!"! #0&?-&;!+022.$)!2$.9-?%?!:3!#*O-,3!=%$9-'%+!*&?!P.0+-&;!V*+!?.0:,%?!/.$!)(%!2$%+'(..,!
"22,-%?!G%(*9-.0$!"&*,3+-+!J"G"K!2$.;$*O!-&!4556758N!!Y(-+!$%+0,)%?!-&!)(%!2(*+%C-&!./!*&!*??-)-.&*,!48!'(-,?$%&!-&!4556758@!/.$!*!).)*,!./!8I!'(-,?$%&N!
!S&!2*$)&%$+(-2!V-)(!)(%!?%2*$)O%&)+!./!a?0'*)-.&@!>-)-[%&+(-2!*&?!T.0)(e!*&?!P%*,)(@!*&!"G"!"')-.&!R,*&!V*+!*22$.9%?!/.$!+'(..,C*;%!2$.;$*OO-&;@!$%+0,)-&;!-&!)(%!/.,,.V-&;U!!CC! >==!2$.9-?%?!/*O-,-%+!)(*)!+%,/CO*&*;%?!*&!"G"!2$.;$*O!/.$!+'(..,C*;%!'(-,?$%&!V-)(!
/0&?-&;!./!02!).!*!O*b-O0O!./!jI@555N55!2%$!3%*$!/.$!)(%!(.O%C:*+%?!2.$)-.&!./!)(%!2$.;$*Oe!*&?!
CC! )(%!%b2,.$*)-.&!./!V*3+!-&!V(-'(!)(%!)($%%!?%2*$)O%&)+!'.0,?!+022.$)!*!+'(..,C*;%!2$.;$*O!.&!*&!-&)%$-O!:*+-+!V(-,%!%b*O-&-&;!.2)-.&+!/.$!,.&;%$C)%$O!+022.$)N!
!!! S&!/*,,!./!4556@!+%,%')%?!1%;-.&*,!P%*,)(!"0)(.$-)-%+!'.OO%&'%?!)(%!'..$?-&*)-.&!*&?!?%,-9%$3!./!
(%*,)(C$%,*)%?!+022.$)+!*+!2$%+'$-:%?!:3!)(%!h&-/-%?!1%/%$$*,!*&?!S&)*X%!=3+)%O!Jh1S=KN!!h1S=!+022.$)+!'(-,?$%&!V(.!$%\0-$%!*++-+)*&'%!).!2%$/.$O!+2%'-*,!(%*,)(!'*$%!2$.'%?0$%+!V(%&!)(%3!*$%!*2*$)!/$.O!)(%-$!2*$%&)+7;0*$?-*&+!*&?!-+!*!d.-&)!-&-)-*)-9%!./!a?0'*)-.&@!>-)-[%&+(-2!*&?!T.0)(e!P%*,)(e!*&?!#*O-,3!=%$9-'%+!*&?!P.0+-&;N!!!
!!! "??-)-.&*,!/0&?-&;!V*+!2$.9-?%?!/.$!)(%!>(-,?$%&!V-)(!W-+*:-,-)-%+!R$.;$*ON!!S&!4556758@!A@6II!
'(-,?$%&!V%$%!+%$9%?!)($.0;(!)(%!2$.;$*O!V(-'(!-+!2$.9-?%?!-&!,-'%&+%?@!'.OO0&-)3C:*+%?!'(-,?!'*$%!'%&)$%+@!(.O%+!*&?!&0$+%$3!+'(..,+N!!Y(%!*??-)-.&*,!/0&?-&;!(%,2%?!).!+022.$)!O.$%!'(-,?$%&!*&?!2$.9-?%!%\0-9*,%&)!V*;%!-&'$%*+%+!/.$!)(%-$!V.$X%$+N!!!
!!! #0&?-&;!/.$!=022.$)%?!<-9-&;!2$.;$*OO-&;!-&'$%*+%?!+0:+)*&)-*,,3!.9%$!)(%!,*+)!/%V!3%*$+!-&!
+022.$)!./!)(%!'.OO-)O%&)!).!O%%)!)(%!&%%?+!./!*?0,)+!V-)(!?-+*:-,-)-%+!*&?!)(%-$!/*O-,-%+N!!S&!4556758@!)(%!?%2*$)O%&)!'.&)-&0%?!).!-&'$%*+%!/0&?-&;!/.$!)(%!2$.;$*O!).!%b2*&?!+022.$)+!*&?!+%$9-'%+!/.$!*?0,)+!V-)(!*!O%&)*,!?-+*:-,-)3N!!Y(%+%!+022.$)+@!V(-'(!-&',0?%?!$%+-?%&)-*,@!$%+2-)%@!?*3!+%$9-'%+!*&?!'*+%!O*&*;%O%&)!*')-9-)-%+!+0'(!*+!'.0&+%,,-&;!*&?!$%/%$$*,@!*,,.V%?!.9%$!8@555!*?0,)+!V-)(!*!O%&)*,!?-+*:-,-)3!).!+*/%,3!,-9%!*&?!2*$)-'-2*)%!*+!/0,,!*&?!*')-9%!O%O:%$+!./!)(%!'.OO0&-)3N!!#0&?-&;!/.$!2%&+-.&+!*&?!:%&%/-)+!V*+!2$.9-?%?!).!/0,,C)-O%!+)*//!./!*;%&'-%+!).!*++-+)!)(%O!V-)(!+)*//!$%'$0-)O%&)!*&?!$%)%&)-.&N!!!
!!! #.,,.V-&;!)($.0;(!.&!X%3!'.OO-)O%&)+!O*?%!-&!18//".+*+M%,7$+)N"&"F0,+*(I0"=5(6+,-+0/"4*50*%@3"
(,"9+70I+/+*3!!)(%!2$.9-&'%]+!/-$+)!W-+*:-,-)-%+!S++0%+!_//-'%!V*+!.//-'-*,,3!.2%&%?!-&!W%'%O:%$!4556N!!Y(%!_//-'%!+%$9%+!*+!*!'%&)$*,!$%9-%V!:.?3!*'$.++!;.9%$&O%&)@!-?%&)-/3-&;!-++0%+!*&?!'..$?-&*)-&;!2.,-'3!?%9%,.2O%&)!*//%')-&;!2%$+.&+!V-)(!?-+*:-,-)-%+N!!=)*//!V.$X!',.+%,3!V-)(!)(%!
Goal - To increase the self-sufficiency, independence and inclusion in society for children and adults with a disability
! 45
?-+*:-,-)3!'.OO0&-)3!).!-O2$.9%!'.OO0&-'*)-.&!V-)(!;.9%$&O%&)!.&!?-+*:-,-)3!2.,-'-%+!*&?!2$.;$*O!-++0%+N!!
!!!! !!! !Y(%!?%2*$)O%&)!$%O*-&+!'.OO-))%?!).!%&+0$-&;!)(%!+*/%)3!*&?!V%,,C:%-&;!./!F*&-).:*]+!O.+)!90,&%$*:,%!'-)-[%&+N!!S&!4556758@!)(%!?%2*$)O%&)!'.&)-&0%?!).!-O2,%O%&)!O%*+0$%+!)(*)!2$.O.)%!V%,,C:%-&;!*&?!2$.)%')!'(-,?$%&@!-&?-9-?0*,+!*&?!/*O-,-%+!*)!$-+XN!!!!!!!
!! Y(%!>(-,?!R$.)%')-.&!G$*&'(@!-&!'.,,*:.$*)-.&!V-)(!)(%!_//-'%!./!)(%!>(-,?$%&]+!"?9.'*)%@!V*+!-&9.,9%?!-&!*!'.O2$%(%&+-9%!$%9-%V!./!)(%!%O%$;%&'3!+(%,)%$!+3+)%O!-&!E-&&-2%;!).!%&+0$%!-)!-+!:%))%$!*:,%!).!2$.9-?%!+*/%@!+022.$)-9%!'*$%!).!'(-,?$%&!V(.!*$%!*)!$-+XN!!W0$-&;!)(%!'.0$+%!./!)(%!$%9-%V@!+)%2+!V%$%!)*X%&!).!*??$%++!+.O%!./!)(%!X%3!-++0%+!V(-'(!'*O%!).!,-;()@!-&',0?-&;U!!!!!!
!"! 0+-&;!+(%,)%$+!O.$%!%//%')-9%,3e!"! $%?-$%')-&;!$%+.0$'%+!/$.O!+(%,)%$+!).!*,)%$&*)-9%+e!"! +)$%&;)(%&-&;!.&C+-)%!+02%$9-+-.&!*&?!O*&*;%O%&)!./!)(%!+(%,)%$!+3+)%Oe!*&?!!"! -O2$.9-&;!)$*-&-&;!.22.$)0&-)-%+!+.!+)*//!'.0,?!02;$*?%!)(%-$!X&.V,%?;%!*&?!+X-,,+N!!"&!*')-.&!2,*&!)(*)!$%+2.&?+!).!)(%!.9%$!Z5!$%'.OO%&?*)-.&+!/$.O!)(%!>(-,?$%&]+!"?9.'*)%!/.$!-O2$.9%O%&)+!).!)(%!+(.$)C)%$O!+(%,)%$!+3+)%O!V-,,!:%!-O2,%O%&)%?!-&!)(%!455875L!/-+'*,!3%*$N!!!!
!! "!F0,)-CQ0$-+?-')-.&*,!SO2,%O%&)*)-.&!>.OO-))%%@!,%?!:3!#*O-,3!=%$9-'%+!*&?!P.0+-&;@!'.&)-&0%?!).!O%%)!$%;0,*$,3!).!O.9%!/.$V*$?!V-)(!)(%!F*&-).:*!=)$*)%;3!.&!>(-,?!*&?!T.0)(!=%b0*,!ab2,.-)*)-.&N!!E.$X-&;!V-)(!'.OO0&-)3!;$.02+!*')-9%!-&!)(%!-++0%@!)(%!+)$*)%;3!/.'0+%+!.&!+)$%&;)(%&-&;!$%+2.&+%+!).!'(-,?!+%b0*,!%b2,.-)*)-.&N!!!
!"! #0&?-&;!V*+!2$.9-?%?!/.$!)(%!%+)*:,-+(O%&)!./!*!+-bC:%?!+*/%!)$*&+-)-.&!(.O%!-&!E-&&-2%;!/.$!
+%b0*,,3!%b2,.-)%?!/%O*,%+!:%)V%%&!)(%!*;%+!./!A6!*&?!AZN!!kP.&.0$-&;!)(%!=2-$-)!./!_0$!<-)),%!=-+)%$+@l!*!F*!F*V-!E-!>(-!S)*)*!>%&)$%!/*'-,-)3@!.//-'-*,,3!.2%&%?!`.9%O:%$!A5@!4556N!!!
!!! Y(%!#*O-,3!H-.,%&'%!R$%9%&)-.&!R$.;$*O!J#HRRK!2$.9-?%+!*&!%b)%&+-9%!$*&;%!./!2$%9%&)*)-9%@!
2$.)%')-9%!*&?!+022.$)-9%!+%$9-'%+!).!V.O%&@!'(-,?$%&!*&?!O%&!'*0;()!-&!)(%!'3',%!./!9-.,%&'%N!!S&'$%*+-&;!*V*$%&%++!*&?!0&?%$+)*&?-&;!./!?.O%+)-'!9-.,%&'%!'.&)-&0%+!).!:%!*&!%//%')-9%!*22$.*'(!).!)(%!2$.:,%O!./!9-.,%&'%!-&!/*O-,-%+N!!!!!
!"! S&!#%:$0*$3!4558@!)(%!#HRR!E%:+-)%!V*+!O*?%!*9*-,*:,%@!V-)(!,-&X+!).!/*O-,3!9-.,%&'%!
2$%9%&)-.&!*&?!-&)%$9%&)-.&!+%$9-'%+!V-)(!)(%-$!.V&!V%:+-)%+N!!Y(%!$%9-+%?!V%:+-)%!2$.9-?%+!%?0'*)-.&*,!-&/.$O*)-.&!.&!/*O-,3!9-.,%&'%@!20:,-'!*V*$%&%++!'*O2*-;&!O%++*;%+!*&?!'.OO0&-)3C:*+%?!$%+.0$'%+!*&?!'.&)*')!-&/.$O*)-.&N!
!"! Y(%!#HRR@!-&!2*$)&%$+(-2!V-)(!)(%!W%2*$)O%&)!./!P%*,)(!*&?!O%?-'*,!2$./%++-.&*,+!/$.O!$0$*,!
*&?!0$:*&!(%*,)(!'%&)$%+@!?$*/)%?!*!2$.).'.,!/.$!2(3+-'-*&+!V(.+%!2*)-%&)+!2$%+%&)!V-)(!?.O%+)-'!9-.,%&'%!-&d0$-%+!.$!-++0%+N!!Y(-+!V-,,!+022.$)!*&!%&(*&'%?!'..$?-&*)%?!+3+)%O!$%+2.&+%!).!9-')-O+!./!/*O-,3!9-.,%&'%@!*+!V%,,!*+!*!2$*')-'*,!)..,!/.$!2(3+-'-*&+!V(.!'.&/$.&)!)(-+!-&!)(%-$!.V&!2$*')-'%+!*&?!-&!(.+2-)*,!+%))-&;+!*'$.++!F*&-).:*N!!Y(%!"?9-+.$3!G.*$?!./!)(%!>.,,%;%!./!R(3+-'-*&+!*&?!=0$;%.&+!2,*&+!).!/.$O*,,3!*?.2)!)(%!>,-&-'*,!R$*')-'%!D0-?%,-&%!.&!#*O-,3!H-.,%&'%!%*$,3!&%b)!/-+'*,!3%*$N!!!
!!! Y(%!=022.$)%?!<-9-&;!R$.;$*O!(*+!V.$X%?!).!-&'$%*+%!)(%!+*/%)3!*&?!V%,,C:%-&;!./!2%$+.&+!V-)(!
?-+*:-,-)-%+!,-9-&;!-&!)(%!'.OO0&-)3N!!H0,&%$*:,%!2%$+.&+!*$%!*)!-&'$%*+%?!$-+X!./!9-.,%&'%!*&?!
Goal - To increase the safety and well-being of persons who are vulnerable or at risk
! 4A
*:0+%!-&!)(%-$!?*-,3!,-9%+N!!S&!4556758@!=022.$)%?!<-9-&;!R$.;$*O!+)*//!2$.9-?%?!)$*-&-&;!*&?!$%+.0$'%+!).!+%$9-'%!2$.9-?%$+!.&!$%'.;&-[-&;!*&?!$%2.$)-&;!*:0+%!*&?!&%;,%')!./!90,&%$*:,%!2%$+.&+!*+!?%/-&%?!0&?%$!#$%"H8/,%50I/%"=%57(,7"J+6+,@"C+*$"0"F%,*0/"9+70I+/+*3"&-*N!!
!!! S&!$%+2.&+%!).!)(%!>.$3!F.*$!S&\0%+)!*&?!Q0?;%!g.2+)%-&]+!$%'.OO%&?*)-.&+!JV(-'(!
$%'.OO%&?%?!)$*-&-&;!./!?%2*$)O%&)*,!+)*//!.&!$%'.;&-[-&;!*:0+%!./!*!?-+*:,%?!2%$+.&K@!-&!4556758@!)(%!?%2*$)O%&)!'..$?-&*)%?!)(%!?%+-;&!*&?!?%,-9%$3!./!*!)$*-&-&;!2$.;$*O@!_$-%&)*)-.&!).!":0+%!*&?!`%;,%')!./!"?0,)+!<-9-&;!V-)(!*!W-+*:-,-)3@!).!8IZ!+)*//!./!aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%!*&?!)(%!F*&-).:*!P.0+-&;!"0)(.$-)3N!
!!! Y(%!R$.9-&'-*,!=2%'-*,!`%%?+!R$.;$*O!JR=`RK!2$.9-?%+!'*+%!O*&*;%O%&)!*&?!/0&?-&;!/.$!
-&?-9-?0*,+!V-)(!*!O%&)*,!?-+.$?%$!.$!?-+*:-,-)3!V(.!2.+%!*!(-;(!$-+X!).!)(%O+%,9%+!.$!)(%!20:,-'!:0)!V(.!?.!&.)!\0*,-/3!/.$!)(%!=022.$)%?!<-9-&;!R$.;$*O!.$!>.OO0&-)3!F%&)*,!P%*,)(!=%$9-'%+N!!Y(%!2$.;$*O!-+!.2%$*)%?!-&!2*$)&%$+(-2!V-)(!)(%!?%2*$)O%&)+!./!P%*,)(!*&?!Q0+)-'%!*&?!(*+!*'(-%9%?!O0,)-C+3+)%O!+%$9-'%!'..$?-&*)-.&!*'$.++!)(%!?-//%$%&)!d0$-+?-')-.&+N!!!!
!"! Y(%!R=`R!'.&)-&0%+!).!:%!?%,-9%$%?!9-*!)(%!R$.9-&'-*,!=2%'-*,!`%%?+!h&-)!JR=`hK@!
'.&+-+)-&;!./!)($%%!+)*//!/$.O!#*O-,3!=%$9-'%+!*&?!P.0+-&;N!!#0&')-.&*,!;0-?*&'%!).!)(%!R=`h!-+!2$.9-?%?!:3!*!+)%%$-&;!'.OO-))%%!'.O2$-+%?!./!$%2$%+%&)*)-9%+!/$.O!)(%!)($%%!/0&?-&;!?%2*$)O%&)+@!+2%'-/-'*,,3!#*O-,3!=%$9-'%+!*&?!P.0+-&;@!P%*,)(!*&?!Q0+)-'%N!!
!C! G3!)(%!%&?!./!4556758@!)(%!2$.;$*O!V*+!+%$9-&;!IA!2*$)-'-2*&)+!V-)(!*!).)*,!./!8L!$%'%-9-&;!
2$.;$*O!/0&?-&;!*&?!)(%!:*,*&'%!.&,3!$%'%-9-&;!'*+%!O*&*;%O%&)!+022.$)+N!!Y(-+!$%2$%+%&)%?!*&!-&'$%*+%!./!66!2*$)-'-2*&)+!/$.O!)(%!2$%9-.0+!/-+'*,!3%*$N!
!!! Y(%!=022.$)%?!<-9-&;!R$.;$*O!'.&)-&0%+!).!+022.$)!.&;.-&;!-&-)-*)-9%+!-&!$%;*$?!).!)(%!2$.)%')-.&!
./!90,&%$*:,%!2%$+.&+!0&?%$!#$%"H8/,%50I/%"=%57(,7"J+6+,@"C+*$"0"F%,*0/"9+70I+/+*3"&-*N!!S&!4556758@!)(%!2$.;$*O!2,*&&%?@!'..$?-&*)%?!*&?!(%,2%?!?%,-9%$!)$*-&-&;!).!aO2,.3O%&)@!S&'.O%!*&?!P.0+-&;!+)*//!.&!)(%!-++0%+!./!9-.,%&'%!*;*-&+)!2%$+.&+!V-)(!?-+*:-,-)-%+N!!"??-)-.&*,,3@!)(%!2$.;$*O!2$.?0'%?!*&?!?-++%O-&*)%?!)(%!R$.)%')-.&!G..X,%)!/.$!W-$%')!=%$9-'%!R$.9-?%$+!).!*,,!%b)%$&*,,3!/0&?%?!*;%&'-%+!).!2$.O.)%!*V*$%&%++!./!)(%!*:0+%!*&?!&%;,%')!./!90,&%$*:,%!2%$+.&+N!
!!! S&!4556758@!ZL8!/.+)%$!'(-,?$%&!V%$%!+022.$)%?!:3!)(%!=0:+-?3!R$.;$*O!/.$!+2%'-*,!+.'-*,!&%%?+N!!!!!
!!!! !!!F*&-).:*!$%'.;&-[%+!)(*)!(%*,)(3!/*O-,-%+@!'.OO0&-)-%+!*&?!%+2%'-*,,3!'(-,?$%&@!*$%!)(%!2-,,*$+!.&!V(-'(!.0$!/0)0$%!-+!:0-,)N!!S&!4556758@!)(%!?%2*$)O%&)!'.&)-&0%?!).!2$.O.)%!)(%!(%*,)(3!?%9%,.2O%&)!*&?!V%,,C:%-&;!./!F*&-).:*!'(-,?$%&@!/*O-,-%+!*&?!'.OO0&-)-%+!)($.0;(!.0$!+022.$)!./!%*$,3!'(-,?(..?!,%*$&-&;!*&?!'*$%e!'(-,?!*&?!*?.,%+'%&)!2$%9%&)-.&!2$.;$*O+e!*&?!'0,)0$*,,3C*22$.2$-*)%!*&?!'.OO0&-)3C:*+%?!+%$9-'%+N!!!
!! >(-,?!'*$%!$%O*-&+!*!'%&)$*,!'.O2.&%&)!-&!.0$!%//.$)+!).!+022.$)!'(-,?!*&?!/*O-,3!?%9%,.2O%&)N!!F0,+*(I0>7!1+6%OP%05"=/0,"<(5".$+/'".05%!+%)+!.0)!).!O*-&)*-&!*&?!-O2$.9%!)(%!\0*,-)3!./!'(-,?!'*$%!-&!)(%!2$.9-&'%@!*+!V%,,!*+!).!-O2$.9%!:.)(!*''%++-:-,-)3!*&?!*//.$?*:-,-)3N!!S&!4556758@!F*&-).:*!-&'$%*+%?!'(-,?!'*$%!/0&?-&;!:3!jI!O-,,-.&!J./!)(-+!*O.0&)@!>*&*?*@!)($.0;(!)(%!F8/*+/0*%50/"1502%C(5Q"(,":05/3"J%05,+,@"0,'".$+/'".05%@!'.&)$-:0)%?!&%*$,3!jA!O-,,-.&!).!+022.$)!%*$,3!,%*$&-&;!*&?!'(-,?!'*$%KN!!
!!! !S&!3%*$!)V.!./!)(%!O0,)-C3%*$!2,*&@!)(%!?%2*$)O%&)U!!
Goal � To improve the healthy development of children, families and communities
! 44
"! "22$.9%?!&%V!.2%$*)-&;!;$*&)!/0&?-&;!/.$!ZMM!'(-,?!'*$%!+2*'%+N!!!"! S&'$%*+%?!/0&?-&;!/.$!)(%!>(-,?!>*$%!=0:+-?3!R$.;$*O!).!'.9%$!'.+)!-&'$%*+%+!*&?!).!+022.$)!
O.$%!+0:+-?-[%?!'(-,?$%&@!*+!V%,,!*+!).!'.9%$!*??-)-.&*,!'.+)+!/.$!/0,,C?*3!'*$%!/.$!+'(..,!*;%!'(-,?$%&!;-9%&!)(%!&%V!+'(..,!3%*$!+)*$)!?*)%!*/)%$!<*:.0$!W*3@!%//%')-9%!=%2)%O:%$!4556N!
!"! S&'$%*+%?!;$*&)!/0&?-&;!/.$!'(-,?!'*$%!'%&)$%+@!(.O%+!*&?!&0$+%$3!+'(..,+!).!*?9*&'%!)(%!
;.*,!).V*$?+!F0,+*(I0>7"1+6%OP%05"=/0,"<(5".$+/'".05%N!!!!"! R$.9-?%?!/0&?-&;!/.$!)$*-&-&;!;$*&)+!./!02!).!j4L5!/.$!&%V,3!,-'%&+%?!/*O-,3!'(-,?!'*$%!
2$.9-?%$+!*&?!/.$!'0$$%&),3!,-'%&+%?!2$.9-?%$+!*&?!'(-,?!'*$%!*++-+)*&)+!V(.!+0''%++/0,,3!'.O2,%)%!*!$%,%9*&)!*&?!*''$%?-)%?!85!(.0$!'.0$+%N!
!"! R$.9-?%?!.&%C)-O%!.&,3!+)*$)C02!/0&?-&;!).!AZ!'(-,?!'*$%!'%&)$%+!/.$!&%V,3!/0&?%?!+2*'%+!
-&',0?-&;!M5!-&/*&)@!4ZI!2$%+'(..,!*&?!45!&0$+%$3!+'(..,!+2*'%+@!-&!#%:$0*$3!4558N!!Y(%+%!/0&?+!(%,2%?!'%&)$%+!V-)(!'*2-)*,!-O2$.9%O%&)+!+0'(!*+!2$.;$*O!%\0-2O%&)@!.//-'%!.$!,%*+%(.,?!-O2$.9%O%&)+N!!!
!"! R$.9-?%?!/0&?-&;!/.$!44L!&0$+%$3!+'(..,!+2*'%+!-&!44!2$.;$*O+!*&?!84!-&/*&)!+2*'%+!-&!A4!
/0,,C)-O%!2$.;$*O+!V-)(!/0&?-&;!/$.O!2$.;$*O+!)(*)!V%$%!&.)!0+-&;!*,,!./!)(%-$!+2*'%+N!!
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! 46
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! !!!=*/%!*&?!+)*:,%!&%-;(:.0$(..?+!'.&)$-:0)%!).!(%*,)(3!/*O-,-%+!*&?!'.OO0&-)-%+N!!"?%\0*)%!*&?!+0-)*:,%!(.0+-&;!(*+!2.+-)-9%!%//%')+!.&!(%*,)(@!+*/%)3@!%O2,.3O%&)!*&?!%?0'*)-.&!/.$!*,,!'-)-[%&+N!!W0$-&;!4556758@!)(%!?%2*$)O%&)!'.&)-&0%?!).!V.$X!V-)(!)(%!'.OO0&-)3!).!-&'$%*+%!)(%!+022,3!./!*//.$?*:,%!(.0+-&;!*&?!-O2$.9%!&%-;(:.0$(..?+N!!!
!! E-)(!)(%!"//.$?*:,%!P.0+-&;!S&-)-*)-9%!J"PSK!0&?%$V*3@!)(%!2$.9-&'%!'.&)-&0%?!).!V.$X!V-)(!.)(%$!,%9%,+!./!;.9%$&O%&)!).!?%9%,.2!+*/%!*&?!*//.$?*:,%!(.0+-&;!/.$!/*O-,-%+!V-)(!,.V!*&?!O.?%$*)%!-&'.O%+N!!Y(%!"PS!-+!*!/-9%C3%*$@!jL5!O-,,-.&!/%?%$*,72$.9-&'-*,!;.9%$&O%&)!9%&)0$%!V(-'(!V-,,!'$%*)%!*22$.b-O*)%,3!4@L55!*//.$?*:,%!&%V!(.O%+!*&?!$%&)*,!0&-)+!-&!F*&-).:*N!Y(%!"PS!V-,,!*??$%++!F*&-).:*]+!;$%*)%+)!*$%*+!./!(.0+-&;!&%%?!)($.0;(!/.0$!:*,*&'%?!2$.;$*O!'.O2.&%&)+U!&%V!$%&)*,!+022,3e!&%V!(.O%.V&%$+(-2!+022,3e!$%2*-$7'.&9%$+-.&!*&?!(.O%:03%$!?.V&!2*3O%&)!*++-+)*&'%N!!#0&?-&;!-+!*,+.!?%?-'*)%?!).!(.0+-&;!-&!$%O.)%!*$%*+N!!!
!"! S&!"2$-,!4556@!*!F0,)-CT%*$!F%O.$*&?0O!./!h&?%$+)*&?-&;!JF_hK!).!'$%*)%!O.$%!*//.$?*:,%!
(.0+-&;!V*+!+-;&%?!:%)V%%&!)(%!F*&-).:*!;.9%$&O%&)!*&?!)(%!>-)3!./!E-&&-2%;!0&?%$!)(%!"PSN!!Y(%!F_h!V-,,!+%%!)(%!>-)3!'.&)$-:0)%!.9%$!jAZ!O-,,-.&!-&!+022.$)!./!*//.$?*:,%!(.0+-&;!-&!E-&&-2%;!.9%$!)(%!&%b)!/-9%!3%*$+N!!Y(-+!-+!*!O*d.$!+)%2!).!O%%)!)(%!,.&;C+)*&?-&;!&%%?!/.$!*//.$?*:,%!(.0+-&;!-&!E-&&-2%;!*&?!V-,,!;$%*),3!%&(*&'%!)(%!?%,-9%$3!./!)(%!"PS!-&!E-&&-2%;N!
!"! h&?%$!)(%!"PS@!)(%!F*&-).:*!P.0+-&;!*&?!1%&%V*,!>.$2.$*)-.&!-++0%?!*&!ab2$%++-.&!./!
S&)%$%+)!).!+.,-'-)!`%V!1%&)*,!=022,3!2$.d%')!2$.2.+*,+N!!S&!#%:$0*$3!4558@!)(%!>.OO0&-)3!
Goal - To increase the availability of safe, affordable and appropriate housing
! 48
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!!! Y(%!?%2*$)O%&)!'.&)-&0%?!).!/0&?!*!$*&;%!./!2$.;$*O+!?%,-9%$%?!:3!)(%!E-&&-2%;!P.0+-&;!*&?!
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!"! Y(%!EPPS!(*+!'.OO-))%?!.9%$!j6A!O-,,-.&!).!+022.$)!)(%!$%2*-$@!$%(*:-,-)*)-.&!*&?!
'.&+)$0')-.&!./!.9%$!A@A55!0&-)+!./!(.0+-&;!*&?!A55!$..O+!.$!:%?+@!*+!V%,,!*+!2$.9-?%!*++-+)*&'%!).!(.O%,%++!-&?-9-?0*,+!*&?!/*O-,-%+@!.$!)(.+%!*)C$-+X!./!:%'.O-&;!(.O%,%++N!
!! S&!4556758@!j6!O-,,-.&!-&!/0&?-&;!/.$!2$.;$*O+!+0'(!*+!)(%!`%-;(:.0$(..?!P.0+-&;!"++-+)*&'%!*&?!j4!O-,,-.&!*+!)(%!2$.9-&'-*,!'.&)$-:0)-.&!).!)(%!/%?%$*,72$.9-&'-*,!1%+-?%&)-*,!1%(*:-,-)*)-.&!"++-+)*&'%!R$.;$*O!'.&)-&0%?!).!'.&)$-:0)%!).!)(%!$%9-)*,-[*)-.&!./!(.0+-&;!-&!?%',-&-&;!&%-;(:.0$(..?+!-&!E-&&-2%;@!G$*&?.&!*&?!Y(.O2+.&N!
!!
!"!#""$"""!%""$"""!&""$"""!'""$"""!(""$"""!)""$"""!*""$"""!+""$"""!,""$"""
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! 4L
!! Y(%!F*&-).:*!P.0+-&;!*&?!1%&%V*,!>.$2.$*)-.&@!-&!2*$)&%$+(-2!V-)(!&.$)(%$&7":.$-;-&*,!.$;*&-[*)-.&+@!-+!?%9%,.2-&;!*!+)$*)%;-'!*22$.*'(!).!*??$%++!)(%!&%%?+!*++.'-*)%?!V-)(!(.0+-&;!-&!)(%!`.$)(N!!Y(%!+)$*)%;3!-+!'.O2$%(%&+-9%!-&!+'.2%!*&?!$%'.;&-[%+!)(%!$%,*)-.&+(-2!:%)V%%&!(.0+-&;@!(%*,)(@!%?0'*)-.&!*&?!%'.&.O-'!?%9%,.2O%&)@!V(-,%!%O2(*+-[-&;!)(%!&%%?!/.$!*!'.OO0&-)3C?$-9%&!*22$.*'(N!
!C! S&!F*$'(!4556@!)(%!;$*&?!.2%&-&;!./!)(%!`.$)(%$&!F.?%,!P.0+%!)..X!2,*'%!-&!Y(.O2+.&@!
F*&-).:*N!!Y(%!F.?%,!P.0+%!V*+!:0-,)!V-)(!)(%!+022.$)!./!&.$)(%$&!.$;*&-[*)-.&+!*&?!F*&-).:*!P3?$.!-&!.$?%$!).!?%O.&+)$*)%!)(%!9-*:-,-)3!./!2*&%,,-[%?!(.0+-&;!)%'(&.,.;3!*+!*!2$.O-+-&;!:0-,?-&;!)%'(&-\0%!+0-)*:,%!).!&.$)(%$&!,-9-&;!'.&?-)-.&+N!!
!! Y(%!F*&-).:*!P.0+-&;!"0)(.$-)3!'.&)-&0%?!).!.//%$!*//.$?*:,%@!\0*,-)3!$%&)*,!(.0+-&;!/.$!%,-;-:,%!,.VC-&'.O%!/*O-,-%+@!+-&;,%!2%$+.&+@!+%&-.$+!*&?!2%$+.&+!V-)(!?-+*:-,-)-%+!.$!+2%'-*,!&%%?+!)($.0;(.0)!F*&-).:*!*&?!O*&*;%?!*22$.b-O*)%,3!A6@555!20:,-'!(.0+-&;!0&-)+!.9%$!4556758N!!
!!!
! !!!Y(%!?%2*$)O%&)!-+!'.OO-))%?!).!'.&)-&0.0+!+%$9-'%!-O2$.9%O%&)N!!S)!$%'.;&-[%+!)(*)!*+!)(%!&%%?+!*&?!'.&'%$&+!./!F*&-).:*&+!'(*&;%@!+%$9-'%!?%,-9%$3!O0+)!*,+.!%9.,9%!).!$%/,%')!)(.+%!'(*&;%+N!!W0$-&;!4556758@!#*O-,3!=%$9-'%+!*&?!P.0+-&;!'.&)-&0%?!).!-O2,%O%&)!-O2.$)*&)!-&-)-*)-9%+!*&?!-&)$.?0'%!&%V!O%*+0$%+!)(*)!*??$%++!+%$9-'%!?%,-9%$3!2$-.$-)-%+N!!!!
!! SO2,%O%&)*)-.&!./!)(%!S&)%;$*)%?!=%$9-'%+!W%,-9%$3!JS=WK!-&-)-*)-9%!'.&)-&0%?!).!O.9%!/.$V*$?!V-)(!)(%!;.*,+!./!O*X-&;!-)!%*+-%$!/.$!F*&-).:*&+!).!*''%++!)(%!+%$9-'%+!)(%3!$%\0-$%!*&?!:%))%$!*??$%++-&;!)(%!&%%?+!./!F*&-).:*&+!$%\0-$-&;!+%$9-'%N!
!!!!!!!"! Y.!*'(-%9%!)(%+%!;.*,+@!)(%!+-b!$%;-.&+!-&!$0$*,!*&?!&.$)(%$&!F*&-).:*!(*9%!:%%&!-&9.,9%?!-&!
2,*&&-&;!/.$!*&!-&)%;$*)%?!$%;-.&*,!?%,-9%$3!+3+)%ON!!"! S&!E-&&-2%;@!)(%!?%2*$)O%&)!(*+!:%%&!V.$X-&;!-&!2*$)&%$+(-2!V-)(!F*&-).:*!P%*,)(!*&?!)(%!
E-&&-2%;!1%;-.&*,!P%*,)(!"0)(.$-)3!).!?%9%,.2!'.OO0&-)3!*''%++!'%&)$%+!)(*)!V-,,!-&)%;$*)%!(%*,)(!*&?!+.'-*,!+%$9-'%+!-&!+-b!2*-$%?!'.OO0&-)3!*$%*+!-&!E-&&-2%;N!!"''%++!'%&)$%+!V-,,!,.'*)%!(%*,)(!*&?!+.'-*,!+%$9-'%+!-&!)(%!'.OO0&-)-%+!)(%3!+%$9%@!O-&-O-[%!?02,-'*)-.&!*&?!;*2+!-&!+%$9-'%+@!*&?!:%!2*$)-'0,*$,3!(%,2/0,!).!2%.2,%!V-)(!O0,)-2,%!+%$9-'%!&%%?+N!!Y(%!/-$+)!./!)(%+%!'%&)$%+@!">>a==!1-9%$!a*+)@!.2%&%?!-&!#%:$0*$3!4558!*&?!.//%$+!*!+-&;,%!2.-&)!./!*''%++!/.$!*!/0,,!$*&;%!./!(%*,)(!*&?!+.'-*,!+%$9-'%+@!-&',0?-&;!2$-O*$3!(%*,)(!'*$%N!
!"! S&!F*$'(!4558@!)(%!?%2*$)O%&)!$%.$;*&-[%?!-)+!$%O*-&-&;!E-&&-2%;!+%$9-'%!?%,-9%$3!+)*//!).!
/.$O!-&)%;$*)%?!*$%*C:*+%?!)%*O+!V-)(-&!%b-+)-&;!.//-'%+!/.$!)(%!$%O*-&-&;!/-9%!2*-$%?!'.OO0&-)3!*$%*+!-&!E-&&-2%;N!!!"+!O0'(!*+!2.++-:,%@!+)*//!V%$%!,.'*)%?!V-)(-&!)(%!'.OO0&-)3!*$%*!)(*)!)(%3!+%$9%N!!R$.;$*O!2*$)-'-2*&)+]!'*+%,.*?+!V%$%!$%*++-;&%?!).!+)*//!$%+2.&+-:,%!/.$!)(%!'.OO0&-)3!*$%*!-&!V(-'(!)(%!2$.;$*O!2*$)-'-2*&)+!$%+-?%N!!!
!!! S&!`.9%O:%$!4556@!)(%!?%2*$)O%&)!-&)$.?0'%?!,%;-+,*)-.&!).!%+)*:,-+(!*!.&%C)-%$!+3+)%O!./!-&'.O%!*++-+)*&'%!-&!$0$*,!*&?!&.$)(%$&!F*&-).:*N!!"!+-&;,%!?%,-9%$3!+3+)%O!V-,,!%,-O-&*)%!?02,-'*)-.&!-&!*?O-&-+)$*)-.&!*&?!*,,.V!-&'.O%!*++-+)*&'%!:%&%/-)+!*&?!)$*-&-&;!*&?!%O2,.3O%&)!+022.$)+!).!:%!?%,-9%$%?!-&!*!'.&+-+)%&)!*&?!%//-'-%&)!O*&&%$N!!!
!
Goal - To improve the quality, efficiency and accessibility of the services provided by the department
! 4I
!! Y(%!S&)%;$*)%?!#-&*&'-*,!*&?!>*+%!Y$*'X-&;!J-&#">YK!+3+)%O!-+!*!2.V%$/0,!-&)%;$*)%?!'*+%!O*&*;%O%&)!+./)V*$%!*22,-'*)-.&!?%+-;&%?!).!+).$%!*&?!O*&*;%!?%O.;$*2(-'@!%,-;-:-,-)3@!+%$9-'%!2,*&+!*&?!/-&*&'-*,!-&/.$O*)-.&!V-)(-&!*&?!*'$.++!)(%!=022.$)%?!<-9-&;!R$.;$*O@!)(%!=2%'-*,!`%%?+!h&-)!*&?!>(-,?$%&]+!=2%'-*,!=%$9-'%+!V-)(-&!)(%!=%$9-'%+!/.$!R%$+.&+!V-)(!W-+*:-,-)-%+!W-9-+-.&N!!!
!C! E.$X!.&!-&#">Y!-&!4556758!-&',0?%?!)(%!'.O2,%)-.&!./!)(%!'.&+.,-?*)%?!'.OO-)O%&)!
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!!! Y(%!>(-,?!*&?!#*O-,3!=%$9-'%+!S&/.$O*)-.&!=3+)%O!J>#=S=K!-+!*!?*)*:*+%!0+%?!).!)$*'X!>#=!',-%&)!-&/.$O*)-.&N!!>#=S=!'*&!&.V!0+%!)(%!S&)%$&%)!*+!*&!*''%++!'(*&&%,!*+!*!$%+0,)!./!)(%!?%+-;&!*&?!-O2,%O%&)*)-.&!./!)(%!?%2*$)O%&)]+!=%'0$%!S&)%$&%)!=%$9-'%+!2.$)*,N!!Y(-+!2.$)*,!%&*:,%+!":.$-;-&*,!'(-,?!V%,/*$%!*;%&'-%+!).!*''%++!>#=S=!9-*!)(%!S&)%$&%)!/$.O!V-)(-&!)(%-$!.V&!%b-+)-&;!S&/.$O*)-.&!Y%'(&.,.;3!?%+X).2!%&9-$.&O%&)+!-&!*!+%'0$%@!/0,,3C%&'$32)%?!*&?!$%,-*:,%!O*&&%$N!!>.&)-&0%?!?%9%,.2O%&)!./!>#=S=!$%+0,)+!-&!-&'$%*+%?!*''.0&)*:-,-)3@!2$.;$*O!%//%')-9%&%++!*&?!%*$,-%$!-?%&)-/-'*)-.&!./!-++0%+N!
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!
Goal - To increase community capacity and opportunities for community involvement and input
! 4Z
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!!
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!
! 4B
MINISTER AND EXECUTIVE SUPPORT !!MINISTER !H$[&8+.@&,!!!!! Y.!2$.9-?%!.9%$*,,!2.,-'3!?-$%')-.&!*&?!'%&)$*,!+022.$)!+%$9-'%+!/.$!)(%!?%2*$)O%&)N!!E&,4'*,.$.%.+.&,!!!!! R$.9-?%+!.9%$*,,!2.,-'3!?-$%')-.&!).!)(%!?%2*$)O%&)!2%$)*-&-&;!).!2$.;$*O!*&?!/-&*&'-*,!O*))%$+!*&?!
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!!EXECUTIVE SUPPORT !H$[&8+.@&,!!ab%'0)-9%!=022.$)!-&',0?%+!)(%!.//-'%+!./!)(%!F-&-+)%$!*&?!)(%!W%20)3!F-&-+)%$N!!!! Y.!2$.9-?%!,%*?%$+(-2!).!)(%!?%2*$)O%&)!.&!2$.;$*O!O*))%$+@!2.,-'3!?%9%,.2O%&)!*&?!$%+.,0)-.&!./!
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MINISTER AND EXECUTIVE SUPPORT
! 65
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!
! 6A
SOCIAL SERVICES APPEAL BOARD !!H$[&8+.@&,!!!! Y.!%&+0$%!)(*)!F*&-).:*&+!(*9%!*!/*-$@!-O2*$)-*,!*&?!-&/.$O*,!*22%*,!2$.'%++!/$.O!?%'-+-.&+!$%,*)-&;!
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! 64
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! 6M
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!
!INFORMATION TECHNOLOGY !H$[&8+.@&,!!!!! Y.!2$.9-?%!-&/.$O*)-.&!)%'(&.,.;3!,%*?%$+(-2!*&?!%b2%$)-+%@!'.&+0,)-&;!+%$9-'%+!*&?!+.,0)-.&+!).!)(%!
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!!! Y.!2$.9-?%!+)$*)%;-'!*&?!)*')-'*,!-&/.$O*)-.&!)%'(&.,.;3!2,*&&-&;@!-&/.$O*)-.&!+3+)%O+!*&*,3+-+@!
?%+-;&@!-O2,%O%&)*)-.&!*&?!.&;.-&;!+022.$)!).!)(%!0+%$+!./!%b-+)-&;!+3+)%O+N!!!E&,4'*,.$.%.+.&,!!!! R,*&+!,.&;C)%$O!-&/.$O*)-.&!+3+)%O+!+)$*)%;-%+@!/*'-,-)*)%+!)(%!*&&0*,!?%2*$)O%&)*,!-&/.$O*)-.&!
)%'(&.,.;3!2,*&!*&?!?%9%,.2+!?%)*-,%?!2$.d%')!2,*&+!-&!+022.$)!./!&%V!-&-)-*)-9%+N!!!! W%9%,.2+!-&/.$O*)-.&!+3+)%O+!-&!+022.$)!./!?%2*$)O%&)*,!2$.;$*O+!*&?!*++-+)+!-&!)(%!?%9%,.2O%&)!./!
&%'%++*$3!)$*-&-&;!O*)%$-*,N!!!! 1%9-%V+!*&?!$%9-+%+!+3+)%O+!?%9%,.2O%&)!+)*&?*$?+@!2$.'%?0$%+!*&?!2.,-'-%+!-&!+022.$)!./!)(%!
+)$*)%;-'!-&/.$O*)-.&!)%'(&.,.;3!?-$%')-.&!./!;.9%$&O%&)N!!!! R$.9-?%+!*&!-&)%$&*,!'.&+0,)-&;!;$.02!)(*)!'*&!*++-+)!?-9-+-.&+!*&?!:$*&'(%+!-&!?%+-;&-&;!%//%')-9%!
)%'(&-'*,!+.,0)-.&+!).!O%%)!)(%-$!:0+-&%++!&%%?+N!!!! a&+0$%+!)(%!+%'0$-)3!./!?%2*$)O%&)*,!-&/.$O*)-.&!)%'(&.,.;3!*++%)+!*&?!'.&)-&0-)3!./!+%$9-'%+N!!!! 1%/-&%+!)(%!O*&&%$!-&!V(-'(!)(%!?%2*$)O%&)!O*&*;%+!*&?!0)-,-[%+!-&/.$O*)-.&!)%'(&.,.;3N!!!! F*&*;%+!)(%!.0)+.0$'-&;!./!'%$)*-&!?%2*$)O%&)*,!-&/.$O*)-.&!)%'(&.,.;3!$%+.0$'%+!-&',0?-&;!
(*$?V*$%@!+./)V*$%!*&?!,.'*,7V-?%!*$%*!&%)V.$X!+022.$)N!!
! 6B
R\]P=!:*('/2#+.'*!"&8K*'%'F6!
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Y.)*,!=*,*$-%+!*&?!aO2,.3%%!G%&%/-)+! 4@L6AN8! 6MN55!!
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Y.)*,!_)(%$!ab2%&?-)0$%+! A@LBMNL!!
A@M4ANI! J446NAK!!!!!!!!!!!!!!A!
!AN!!Y(%!9*$-*&'%!-+!?0%!).!%b2%&?-)0$%!O*&*;%O%&)!'.&)$.,N!!!B8+.@.+.&,9D.FK%.FK+,!.*!QRRO9RS!!!! Continued management of outsourcing agreements for technical and operational support for the
department's desktop infrastructure and Child and Family Services' database servers, allowing the Information Technology (IT) Branch to focus on the department's strategic information technology priorities.
!! Provided ongoing maintenance and enhancements to the Social Allowances Management Information Network (SAMIN), Child and Family Services Information System (CFSIS), and Child Day Care systems, plus 36 other custom software applications.
!! Completed a project adding a new Intake module to CFSIS providing usability enhancements supporting the requirements of the Aboriginal Justice Inquiry – Child Welfare Initiative (AJI-CWI).
!! Implemented a project to provide the ability for Aboriginal child welfare agencies to access CFSIS via the Internet from within their own existing IT desktop environments in a secure, fully-encrypted and reliable manner. This solution is not only innovative, but has been delivered at a significant cost saving to the government.
!! Implemented the first release of the strategic integrated case management platform which replaced two obsolete legacy applications. Future releases will continue to replace additional obsolete legacy applications.
!! Implemented an application used to collect and report on direct service person hours and services provided. This information is required to calculate the cost of providing the service and to ensure compensation to the service providers.
!! Continued working closely with the Winnipeg Regional Health Authority to ensure the applications and supporting technologies were in place for the opening of ACCESS River East. This relationship serves as a template for the implementation of future community access centres.
! 85
DISABILITIES ISSUES OFFICE !!Y(%!W-+*:-,-)-%+!S++0%+!_//-'%!V*+!%+)*:,-+(%?!-&!W%'%O:%$!4554!-&!$%+2.&+%!).!18//".+*+M%,7$+)N"&"F0,+*(I0"=5(6+,-+0/"4*50*%@3"(,"9+70I+/+*3N!!Y(%!.//-'%!$%2.$)+!?-$%'),3!).!)(%!F-&-+)%$!$%+2.&+-:,%!/.$!R%$+.&+!V-)(!W-+*:-,-)-%+N!!H$[&8+.@&,!!!!! Y.!*')!*+!*!'%&)$*,-[%?!$%+.0$'%!/.$!*,,!;.9%$&O%&)!?%2*$)O%&)+!).!*++-+)!*&?!'..$?-&*)%!-&-)-*)-9%+!
)(*)!(*9%!-O2,-'*)-.&+!/.$!2%$+.&+!V-)(!?-+*:-,-)-%+N!!!! Y.!+022.$)!'.OO0&-'*)-.&!:%)V%%&!)(%!?-+*:-,-)3!'.OO0&-)3!*&?!;.9%$&O%&)!$%;*$?-&;!?-+*:-,-)3!
2.,-'3!*&?!2$.;$*O!-++0%+N!!E&,4'*,.$.%.+.&,!!!! R$.9-?%+!'..$?-&*)-.&!*'$.++!?%2*$)O%&)+!).!%&+0$%!*!'.&+-+)%&)!*22$.*'(!).!?-+*:-,-)3!2.,-'-%+N!!!! "')+!*+!*!'%&)$*,!$%+.0$'%!).!*++-+)!V-)(!)(%!?%9%,.2O%&)!*&?!$%9-%V!./!-&-)-*)-9%+!/.$!2%$+.&+!V-)(!
?-+*:-,-)-%+N!!!! #*'-,-)*)%+!$.0&?!)*:,%!?-+'0++-.&+!V-)(!)(%!?-+*:-,-)3!'.OO0&-)3!*&?!;.9%$&O%&)!.&!9*$-.0+!?-+*:-,-)3!
-++0%+!*&?!?%9%,.2+!*!$%2.$)-&;!2$.'%++!).!-?%&)-/3!2$-.$-)3!?-+*:-,-)3!-++0%+!/.$!'.&+-?%$*)-.&N!!!R\]PD!3.,#$.%.+.&,!:,,5&,!H((.8&!!
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!!B8+.@.+.&,9D.FK%.FK+,!.*!QRRO9RS!!!!! >%,%:$*)%?!)(%!.//-'-*,!.2%&-&;!./!)(%!W-+*:-,-)-%+!S++0%+!_//-'%!.&!W%'%O:%$!6@!4556@!S&)%$&*)-.&*,!
W*3!./!W-+*:,%?!R%$+.&+N!!!! P%,?!)(%!1.0&?!Y*:,%!.&!W-+*:-,-)3!S++0%+!-&!W%'%O:%$!4556!0+-&;!9-?%.'.&/%$%&'-&;!).!-&',0?%!
E-&&-2%;@!G$*&?.&!*&?!Y(.O2+.&!-&!)(%!'.&+0,)*)-.&N!!!! P%,2%?!-&-)-*)%!?-+'0++-.&+!V-)(!/%?%$*,!*&?!#-$+)!`*)-.&+!;.9%$&O%&)+!).!*'(-%9%!;$%*)%$!/*-$&%++!-&!
)(%!?%,-9%$3!./!?-+*:-,-)3!+%$9-'%+N!
DISABILITIES ISSUES OFFICE
! 41
EMPLOYMENT, INCOME AND HOUSING DIVISION !!3.@.,.'*#%!='#%,!!!!! Y.!%&(*&'%!)(%!*//.$?*:-,-)3!*&?!'(.-'%!./!*?%\0*)%!(.0+-&;!/.$!F*&-).:*&+@!2*$)-'0,*$,3!)(.+%!./!,.V!
).!O.?%$*)%!-&'.O%+!*&?!)(.+%!V-)(!+2%'-*,!&%%?+N!!!! Y.!(%,2!F*&-).:*&+!).!$%;*-&!)(%-$!-&?%2%&?%&'%!:3!+022.$)-&;!)(%-$!)$*&+-)-.&!/$.O!-&'.O%!
*++-+)*&'%!).!%O2,.3O%&)N!!!! Y.!%&+0$%!)(*)!&.!F*&-).:*&!,*'X+!)(%!;..?+!*&?!+%$9-'%+!%++%&)-*,!).!(%*,)(!*&?!V%,,C:%-&;@!:3!
2$.9-?-&;!-&'.O%!*++-+)*&'%!).!F*&-).:*&+!-&!&%%?N!!3.@.,.'*#%!E&,4'*,.$.%.+.&,!!!!! R$.9-?%+!2.,-'3!'..$?-&*)-.&@!?-$%')-.&!*&?!+022.$)!/.$!)(%!?%2*$)O%&)]+!%O2,.3O%&)!+022.$)@!
/-&*&'-*,!*++-+)*&'%!*&?!(.0+-&;!2$.;$*O+N!!!!! R$.9-?%+!%O2,.3*:-,-)3!*++%++O%&)+@!2%$+.&*,!d.:!2,*&&-&;@!V.$X!-&'%&)-9%+!*&?!.)(%$!+022.$)+!).!
*++-+)!F*&-).:*&+!).!%&)%$!.$!$%C%&)%$!*&?!$%O*-&!-&!)(%!,*:.0$!O*$X%)N!!!! R$.9-?%+!-&'.O%!*++-+)*&'%!).!2%$+.&+!-&!&%%?@!-&',0?-&;!O0&-'-2*,!*++-+)*&'%N!!!! R$.9-?%+!%++%&)-*,!?$0;@!?%&)*,!*&?!.2)-'*,!+%$9-'%+!*&?!+022.$)!).!aO2,.3O%&)!*&?!S&'.O%!
"++-+)*&'%!2*$)-'-2*&)+!*&?!'(-,?$%&!-&!'*$%N!!!! R$.9-?%+!/-&*&'-*,!+022,%O%&)+!).!,.VC-&'.O%!2%$+.&+!LL!3%*$+!./!*;%!*&?!.9%$!*&?!).!,.VC-&'.O%!
/*O-,-%+!V-)(!'(-,?$%&N!!!! R$.9-?%+!,-&X+!).!)$*-&-&;!*&?!%O2,.3O%&)!.22.$)0&-)-%+@!'(-,?!'*$%!+%$9-'%+!/.$!*')-9%!d.:!+%*$'(%$+@!
d.:!$%*?-&%++!*++%++O%&)+@!*&?!2*$)&%$+(-2+!V-)(!*;%&'-%+!(%,2-&;!2%.2,%!.&!-&'.O%!*++-+)*&'%!$%?0'%!?%2%&?%&'%!.&!;.9%$&O%&)!2$.;$*O+N!
!!!! R$.9-?%+!.2%$*)-.&*,!*++-+)*&'%!).!+022.$)!&.)C/.$C2$./-)!(.0+-&;!*&?!)(%!?%,-9%$3!./!(.0+-&;!;$*&)!
*&?!+0:+-?3!2*3O%&)+!).!,.VC-&'.O%!$%&)%$+!0&?%$!+(%,)%$!*++-+)*&'%!2$.;$*O+N!!!! R$.9-?%+!'..$?-&*)-.&!*&?!+022.$)!+%$9-'%+!).!)(%!F*&-).:*!P.0+-&;!"0)(.$-)3@!)(%!"//.$?*:,%!
P.0+-&;!S&-)-*)-9%@!*&?!)(%!E-&&-2%;!P.0+-&;!*&?!P.O%,%++&%++!S&-)-*)-9%N!!Y(%!?-9-+-.&!'.&+-+)+!./!)(%!/.,,.V-&;!O*d.$!*$%*+U!!!!! =)$*)%;-'!S&-)-*)-9%+!*&?!R$.;$*O!=022.$)!!! aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%!R$.;$*O+!!! Y(%!F*&-).:*!P.0+-&;!*&?!1%&%V*,!>.$2.$*)-.&!!! P.0+-&;!R$.;$*O+!!! >.$2.$*)%!=%$9-'%+!!! Y(%!F*&-).:*!P.0+-&;!"0)(.$-)3!!
EMPLOYMENT, INCOME AND HOUSING DIVISION
! 42
STRATEGIC INITIATIVES AND PROGRAM SUPPORT !H$[&8+.@&,!!!!! Y.!2$.9-?%!%b%'0)-9%!?-$%')-.&@!O*&*;%O%&)@!'..$?-&*)-.&!*&?!+022.$)!/.$!)(%!2$.;$*O+!*&?!+%$9-'%+!
?%,-9%$%?!*&?!*?O-&-+)%$%?!0&?%$!)(%!aO2,.3O%&)@!S&'.O%!*&?!P.0+-&;!W-9-+-.&N!!E&,4'*,.$.%.+.&,!!!!! R$.9-?%+!2.,-'3!*&?!2$.;$*O!?-$%')-.&!).!?%9%,.2@!O*&*;%!*&?!?%,-9%$!)(%!aO2,.3O%&)@!S&'.O%!*&?!
P.0+-&;!2$.;$*O+!*&?!+%$9-'%+N!!!! R$.9-?%+!2$.;$*O!*&*,3+-+!*&?!.9%$2*3O%&)!$%'.9%$3!/.$!aO2,.3O%&)@!S&'.O%!*&?!P.0+-&;!
2$.;$*O+N!!!R\]QB!!A+/#+&F.8!:*.+.#+.@&,!#*;!7/'F/#2!A544'/+!!
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Y.)*,!_)(%$!ab2%&?-)0$%+! !!!!Z4N6! ! !!!!!!!Z8N5! !!!!!!JANZK!!
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>.$2.$*)-.&!*&?!)(%!F*&-).:*!P.0+-&;!"0)(.$-)3N!!!! "++-+)%?!-&!)(%!.&;.-&;!?%9%,.2O%&)!./!+%$9-'%+!V(-'(!*$%!'.&+-+)%&)!V-)(!)(%!2.,-'3!*&?!2$.;$*O!
.:d%')-9%+!./!)(%!?-9-+-.&!*&?!)(%!?%2*$)O%&)N!!!! >..$?-&*)%?!S&)%;$*)%?!=%$9-'%!W%,-9%$3!*')-9-)-%+!$%,*)%?!).!(.0+-&;!2$.;$*O+!*&?!+%$9-'%+@!*&?!).!
)(%!2$.9-+-.&!./!-&/.$O*)-.&!$%;*$?-&;!(.0+-&;C$%,*)%?!2$.;$*O+!)($.0;(!'.OO0&-)3!*''%++!.//-'%+N!!!!
! 43
EMPLOYMENT AND INCOME ASSISTANCE PROGRAMS !H$[&8+.@&,!!!! Y.!2$.9-?%!%//%')-9%!,%*?%$+(-2@!?-$%')-.&@!/-+'*,!O*&*;%O%&)!*&?!+022.$)!).!%&+0$%!)(%!?%,-9%$3!./!
S&'.O%!"++-+)*&'%!2$.;$*O+@!G0-,?-&;!S&?%2%&?%&'%!2$.d%')+!*&?!S&'.O%!=022,%O%&)!2$.;$*O+!-&!*''.$?*&'%!V-)(!)(%!$%,%9*&)!,%;-+,*)-.&!*&?!;.9%$&O%&)!2.,-'3N!
!!! Y.!?%9%,.2!*&?!-O2,%O%&)!-&-)-*)-9%+!/.$!aO2,.3O%&)!*&?!S&'.O%!"++-+)*&'%!JaS"K!2*$)-'-2*&)+!).!
*++-+)!F*&-).:*&+!).!$%;*-&!)(%-$!/-&*&'-*,!-&?%2%&?%&'%!/$.O!-&'.O%!*++-+)*&'%!:3!O*X-&;!)(%!)$*&+-)-.&!).!V.$XN!
!Y(%!:$*&'(!'.&+-+)+!./!)(%!/.,,.V-&;!*$%*+U!!!! R.,-'3!*&?!R$.;$*O!W%9%,.2O%&)!– Responsible for the development and maintenance of legislation,
policy and program development, new initiatives such as the restoration of the National Child Benefit Supplement, and public communications such as program brochures.!!
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!! The major objectives of the EIA program are: -! to assist Manitobans in regaining their financial independence by helping them to make the
transition from income assistance to work; and -! to provide income assistance to Manitobans in need.!!
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! 51
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!!THE MANITOBA HOUSING AND RENEWAL CORPORATION (MHRC) !H$[&8+.@&,!!!! Y.!%&(*&'%!)(%!*//.$?*:-,-)3!./@!*&?!*''%++-:-,-)3!).@!*?%\0*)%!(.0+-&;!/.$!F*&-).:*&+@!2*$)-'0,*$,3!
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! 52
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SERVICES FOR PERSONS WITH DISABILITIES DIVISION
! I4
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! I6
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! AA8
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! AAI
Manitoba Developmental Centre Admissions and Separations 1993/94 to 2003/04
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