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POWER OFPOWER OF
NONNON--VERBAL COMMUNICATIONVERBAL COMMUNICATION
MANOJ SONAVANE
&
PREETAM MUKADE
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NonNon--verbal communicationverbal communication
Meaning:-
Nonverbal communication is the process of
communication through sending and receiving
wordless messages.
Messages can be communicated through gestures
and touch, by body language or posture, by facial
expression and eye contact.
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1. Facial Expression1. Facial Expression
y Facial expressions are responsible for a hugeproportion of nonverbal communication.
Consider how much information can beconveyed with a smile or a frown
y While nonverbal communication andbehavior can vary dramatically between
cultures, the facial expressions for happiness,sadness, anger and fear are similarthroughout the world.
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surprise
"All right!"
"I'm
surprised!"
Mother: "Listenup."
"Well, I'm shocked!"
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2.Gestures
2.Gestures
y Deliberate movements and signals are an
important way to communicate meaning
without words.
y Common gestures include waving,
pointing, and using fingers to indicate
number amounts. Other gestures arearbitrary and related to culture.
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Japanese woman demonstrates the gesturefor 'I'm angry.' As the video AWorld of
Gestures immediately demonstrates
This gesture is identical to the
American/English gesture for
'Good Luck to you.we see this gesture performed by
a woman from Iran it is an insult
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3.
3.ParalinguisticsParalinguistics
y Paralinguistic refers to vocal communication thatis separate from actual language.
y This includes factors such as tone of voice,loudness, inflection and pitch. Consider thepowerful effect that tone of voice can have on themeaning of a sentence.
y When said in a strong tone of voice, listenersmight interpret approval and enthusiasm. Thesame words said in a hesitant tone of voice mightconvey disapproval and a lack of interest
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4. Proxemics4. Proxemics
y Proxemics is the study of measurabledistances between people as they interact.
y For example,the amount of personal space needed whenhaving a casual conversation with anotherperson usually varies between 18 inches tofour feet.
y On the other hand, the personal distanceneeded when speaking to a crowd of peopleis around 10 to 12 feet.
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5. Appearance5. Appearance
y Our choice of color, clothing, hairstyles and otherfactors affecting appearance are also considered ameans of nonverbal communication.
y
Research on color psychology has demonstrated thatdifferent colors can invoke different moods.Appearance can also alter physiological reactions,judgment and interpretations.
y Just think of all the subtle judgment you quicklymake about someone based on his or her appearance.These first impressions are important, which is whyexperts suggest that job seekers dress appropriatelyfor interviews with potential employers.
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AdvantagesAdvantages
y Complement verbal communication
y Easily visible aspect of communication
y Improves the overall atmosphere
y Adds intensity to be communication
process.
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Thank you